The only reason there wasn't the 5th star isn't the fault of the dealership service crew. I had to bring my car in for an oil change. During the service check there were a few recall items that were also needing to be done to this car. There was an additional issue that they were not able to get to due to the time constraints. My problem is that this vehicle we bought has had so many issues. One reoccurring problem has to do with the charging system. The service guy told me they weren't able to get the problem I had a concern about because the battery needed to be charged. They were not aware that the error about the charging system also broadcast to my phone through the app. I will have to schedule another appointment for them to look at the problem. Again, the frustration has been the amount of issues with this car. read more

Worst car dealer ever. Took my car in for repairs which were under warranty although my car is paid off. They kept my car from Mar 17, 2026 until April 2. Advisor Robert Lee is janky as hell. I had to pay 10 days of having a rental car until repairs were authorized and approved. They didn't offer a ride to enterprise, I walked. They attached the rental car invoice that I paid for to the claim so they'll get paid. After taking the rental back, they loaned me a gladiator rubicon which had no up to date freaking tags and was a gas guzzler. Omg the whole process was a disaster. DO NOT BUY A CAR from this horrible company. read more

Great experience at this dealer. Roy Pineda is great salesperson to work with. Everything went smoothly included finance. Thanks Rodney Molyneux read more

WORST DEALERSHIP IN THE 559. Was sold a car that already had issues and found out they would drive it around like it was theirs prior to it being sold. I wonder how many cars they did this with read more

Just wanted to say Shawn Kloth is an excellent salesman. He went above and beyond for me and my family. I have kids and they can be monsters sometimes, but this man was patient and kind. He spent nearly all his shift making sure I was satisfied and got exactly what I wanted. No B.S pressure or trying to get me into something I didn't want. I can't say enough good things about this man. Would definitely recommend! read more

BEING CHARGED AND NO SERVICE DONE TO MY CAR.............So Two service managers where showing videos of the work being done to my vehicle because of being charged for a service to my Dodge Charger of over $1000 in warranty repairs that were NEVER DONE and now the new Service Manager Louie Soliz won't do that for me. Which I just will say that I've never been completely satisfied as a customer with management there treating me the way they have. And because the other 2 service managers were giving me what I the customer asked for, I've never brought this issue up but now that Louie Soliz won't do what I the customer is asking for where it has been done many times already that's why I'm bringing up my issue for other customers to know and to double check the work being done on there cars and not to fall or be another customer like me that could of just picked up there car and drove away, to where nothing was done. Because they started taking videos and passing them to me, I believe they should continue doing that. Which I will still continue to ask if denied again I'll just write up another NOT CUSTOMER SATISFACTION REPORT read more

Honestly the worst service ever . Waste of my time and the fact they kept my car over night and didn't do shit is crazy

I've had an horrible experience with dodge services. Robert is the worst service representative he does not care about the customers and his communication skills are awful. He goes back and forth and will have your car there for over a week. He really needs to get fired because this is not the first time he does this to us. If I could give him 0 stars I would. Very unprofessional. read more

If I could give zero star I would. Took 3 weeks to get my car fixed. We had to keep calling to get an update. They said waiting on a part but what part takes 3 weeks unless they are making it from scratch. Then when my brother went to pick it up they wouldn't let him pay with credit card because he is not the owner but he was allowed to drop it off and authorize them to fix it. They were willing to take cash not card because of some issue with the Chevy dealerships. I own a Dodge not a Chevy so make that policy for Chevy who has the scammers. The policy changed the day before but we weren't told that before hand. Also if they didn't have my car for 3 weeks wouldn't have been an issue because we would've picked up before the policy change. read more

Best dealership in the Central Valley they really go above and beyond for there customers read more

Selma Chrysler Dodge Jeep Ram - Car Dealers Near Me - Selma, California

Update this is why I call bs and I feel I should get a a refund. So I went to a real mechanic and long and behold it was a bad ground wire ..guess how much to fix . 35 dollars where as you guys said it was wcm and I needed new keys that you guys were gonna charge me 1600.00 and I will put up the a update video to prove it was a 35 fix . You guys take advantage of people and that's not cool and you wanna say you guys did your part that is a flat out lie . And for trying to defend your reasons it's embarrassing how a big company can take advantage of hard working people so yes everyone Dave and his associates take advantage of innocent people so again stay away from these people and Thier business read more

I set an appointment up with someone over the phone (apt was dec 6th ) who was extremely awesome. But then the day of my appointment I brought my car in and needed it serviced due to a check engine light (evap leak) that my shop said was under warranty. I dropped my car off whenever the service dept opened and was told I'd be called about one or 2 PM with an update. My friend came to pick me up and I left. I never got an update so I had to call to get one and they said they were working on whatever the problem was (a hose). I was told I would only be charged the service fee to get my car diagnosed which was 100% accurate. I'm upset that I had to call for an update. I figured the repair wouldn't take too long so I had my friend drop me back off at this time. It was about 1:30 PM. I sat in the lobby till about 4:40 PM and still did not get a phone call so I had to walk around to the service department and ask about my car they said my car was ready but the part they fixed was not the correct part. Why was I never called ? I was pretty upset because I needed my part fixed for an out of town but was told the part would be in in about 10 business days. My friend who owns a shop ended up fixing the part when I left that day from Selma. today is December 25 and I still have not received a call regarding the part that I was assured I'd be called on when it came in. The customer service, and the service I received was horrible and I never got an update about my car when it was being serviced and never got an update about the part. I do not recommend this service center to anyone. read more

I typically only leave bad reviews when I feel that they are really needed. In preparation for leaving this one, I wish I had read this dealership's reviews it would have saved me half of my day. Hopefully, this will save someone from the awful experience that is the Selma Chrysler Dodge Jeep Ram dealer. I had a horrible experience with the Dodge dealer in the Selma auto mall today. First I live in Sacramento a 3-hour drive from the Selma auto mall. I was directed to the Selma auto mall by the Dodge website. They had a specific car that I was looking for and it was the only one within 200 miles for sale. I was shown and given a price on the car that I was looking for and according to Dodge, it was in stock on the lot in Selma. I reached out to them in regards to said car, they confirmed that it was indeed still in stock. I said I was interested in buying it. They asked me to fill out a credit application I informed them that I had already done that. It took some time but they did find my application. I spoke with a lady named Ruby an assistant to Matt who we were told was the salesperson we would be working with. I was told that they would not give us any numbers until they looked over our trade, so we needed to come in. They made no mention that the numbers given to me from Dodge were prices that they would not honor. I made an appointment that was confirmed, both by a text and an email to come in at noon today. It should be noted that I told them I wanted to be certain we could make a deal before I invested the 6 hours minimum it would take to come there and drive home. They assured me we could they just wanted to look over my car before they were firm on pricing. The Dodge website has an option that says start buying process. I used that and it tells you a price for the car and it will give you a valuation for your trade-in. The new car was $60,585 according to Dodge no one at the dealership gave me any information that would contradict that figure. When I arrived I texted Matt to let him know that we were there. we arrived a few minutes early the car I was there to buy was sitting on the showroom floor. I thought that was odd assuming that they know that I was there to purchase it and drive it. They made no attempt to let us drive it they never even offered to let me hear it run. In hindsight, I don't believe that they really wanted to sell it. Perhaps having it in the showroom is a draw that is more valuable than selling it. When we started to talk about the price they seemed very confused, the car clearly states on the window $60,585. But I was told the price is $68,585, I was told $66,585 and $62,585. Seems that they will say that the price is whatever they think that they might be able to get you to pay for it. Dodge says my trade-in is worth 16150.00 I owe 16585.00 No big deal I can write a check for that difference. They told me the best that they could do was 12K. The most upsetting part of this is that no one ever even looked at our car. I drove 3 hours to let them see it because they would not talk #'s until they saw it and they never looked at it. The person that I had an appointment with was too busy to even see us, he had other people talk to us from the time we arrived. He even sent out paperwork with the "floor manager" the price listed that according to the floor manager Matt and I had agreed to, was $2000.00 over the price Dodge is asking for the car. When I told him that is not what it says on Dodge's website or the car window he said"well I don't know that is the price Matt gave me" I would have been willing to keep my trade-in out of the deal and just buy their car but Dodge's website showed that the car should lease for about $660.00 per month with a $1500.00 down payment. The Selma Chrysler Dodge Jeep Ram dealer said it will be $4000.00 down and the payment will be $999.00 per month. I had told them I wanted to lease the car but if need be I would finance it. The salesman that we had been speaking with said it'll be a cheaper payment if you lease it. Dodge is running a 0% financing for 72 months, special right now on this particular car. Even if I did not lease it and I financed it with the + 10% tax and license financed at 72 months for 0% the payment would have only been $926.00 how is a lease so much more. My thoughts are these people are crooks. So I left and I went and bought the same car in a different color (my second choice) at a dealer 15 minutes from home where I will go from now on. I paid less than MSRP and I got almost $16,000 for my trade-in. There are better deals out there with dealerships that are honest and will not try and take you for all that you've got. I will never return to the Selma auto mall, hopefully, my bad experience will save you some time. read more

Selma Chrysler Dodge Jeep Ram - MSRP clearly at $60,585 - Car Dealers Near Me - Selma, California

The service department is horrible. Drop my brand new ram 1500 off to get a seal on the front windshield fix 3 times every time we were sent home with nothing done Blaming the windshield guy for never showing all three times. After a month of back and forth we decided to take our truck else where. Do not purchase the extra warranty they won't honor it. Do not trust mike the mechanic. He blames his supervisor for not making the appointments and says he never told you it would be fixed the same day. A window repair is not rocket sience read more

Brought my car in for service and was immediately greeted. They treat me with the most respect each time I come and help with any questions I have. read more

recently took my Dodge Charger 2019 scat pack in and they've had it for 2 weeks now with no communication, I also had to pick up a rental today and when I arrived nothing was ready, I had to wait over and hour and once my rental was ready it turned out to be a 1500 ram truck so I had to pay 25 dollars extra for being a truck because they had no more vehicles even after I was told that everything was ready and my rental would be ready. I do not recommend Selma dodge at all they are the worst dealership ever and a nightmare to deal with on top of them being liars. so if you want to save money and time I recommend Clovis dodge In Herndon because this place is a fucking mess and so are the workers. get it together dodge before you end up on tik tok and shut down . read more

First, I got a great price and a great trade on my new 2020 Hellcat Charger. The dealership had the exact car I wanted but was 150 miles away. After a few back and forth phone calls and texts, we came to a deal that I was more than pleased with. They trailered my new car to my home and hauled away my trade. However, if I wasn't so happy with my purchase, I would take away one star for poor communication. It took me multiple tries to get someone to contact me. I am giving the benefit of the doubt because Fremont CDJR never did call me back and because of COVID. All in all, I am happy I didn't give up. read more

Selma Chrysler Dodge Jeep Ram - 2020 Hellcat Charger Widebody - Car Dealers Near Me - Selma, California

Recently, I went there to purchase a car. After a couple hours of haggling and whatnot, we couldn't come to terms. No problem, the staff was friendly, professional and presented themselves as earnest in attempting to make a deal. I left a bit disappointed, but that was because I couldn't swing the deal. Later in the day, there were several calls from them, once again friendly and professional. After a bit more haggling, we came to an agreement. I returned that evening and bought the car. It was an overall positive experience and I'd like to the thank the following gentlemen specifically for doing their best in a professional and friendly manner to get the deal done: Jeff Parness: Salesman Eric: Salesman Eric: Internet Manager Avi: Sales Manager Pedro: Finance If I messed up any of your names or titles, I apologize. Lastly, the only reason I marked this four instead of five stars was the length of time it took to get the financing done. They said they were short staffed in finance that particular day and I believe it. More importantly, I appreciate the honesty. Good job Selma Chrysler Dodge Jeep Ram! read more

I recently purchased a new jeep grand cherokee and the auto start stop has not been working. I called the service department and attempted to make an appointment. The employee on the line tried to convince me to just replace my own battery as he thought that was the resolution to my problem. I insisted that it was a brand new vehicle and this should be covered under my warranty and I wanted to make an appointment. The soonest was 3 weeks out but I made the appointment anyway. Day of appointment, my name is nowhere on the appointment list and they tell me they "might" get to my car today if I leave my car. No apologies for the mix up and no coven for customer service. I'm extremely disappointed because I've heard nothing but good things about this dealership. read more

Completely different service and experience here, after searching for our dream car we found it! 2 hour drive but worth it because of the follow up and respectable interaction we received by Lupe. She is amazing, she made sure to listen to our needs and even explained all of our options . We are ending up getting a second car because of the deal and service. Thank you for your help ! read more

Jeff Parness did a good job of working with me in finding my Ram. Jose, the Finance Manager did a good job of putting together the paperwork . All in all good experience with all parties involved and Selma CDJR read more

The service department is really lousy and they don't return calls or messages. I took the truck in at the end of February for an oil leak that started on the timing cover. The service guy told me it would be couple of days. Those couple of day became closer to a month. I got the truck back after the flood storms moved some equipment around and about a week later noticed it was leaking again. I called them up he he told me bring the truck in so they can look at it again so I did. I told him I could not leave the truck at that time because we needed it. He told me they would call when the parts came in. I never got a call. Three months later I called them back said they would be in on 7/17/2023. I called them they said trying to locate them. Finally a day or two later they got the parts. I scheduled for the truck to go in on 7/31/2023 Monday. I ask the Robert guy to keep me updated. Monday and Tuesday went by I called at the end of the day with the exception on Tuesday I called twice left a voicemail no call back. Wednesday called twice voicemail again. No call back. Friday I called again receptionist said can you hold I said no I want to speak with Robert. She said he was currently with another client can I take a message. I told her what good is that if they don't call you back! We finally talk to the manager to get an update. They also left grease stains all over the truck. They ordered parts to fix a leak took 3 months to get them. They said it was the banjo clips on the injector. I don't know I'm really considering to trade the truck in for a Chevy Duramax diesel. read more

Joe Stuckey was a great salesman, he was patient with me and did his best to make sure I was happy with my Durango and that I left with a deal that fit my needs. Huge thank you to the finance department for getting me approved and out the door quickly once the deal was made. read more

I went to buy my third car at Selma and I didn't had a bad service with Selma Kia or Chevrolet dealer, but now that I bought a Durango from Selma dodge they sold me a vehicle that now it needs breaks when I only have 3 months with it. I talked to the service manager and he told me that he was going to see what he could do to fix the issue and he hasn't got back to me. Bad service. read more

Flat out lied to us. We found a vehicle on their website that we were interested in and submitted an online request to see it. We received a phone call the next day, let them know we'd be by in a few hours to see it and wanted to double check it was really on the lot because we were traveling from Clovis. She assured us it was on the lot and we were on our way. We arrived as promised and the salesman approached us "you guys are early!". We were made to wait in the lobby for 20 mins while the "internet" gal was on a phone call, only to have her come out and tell us the salesman would help us as "she just hides in the back". The salesman then proceeds to tell us the vehicle we wanted to see was in fact, NOT on the lot, in fact, they sold it A WEEK AGO. "But, we have an even BETTER one for you to see. It's newer and only $7k MORE. really?? I asked why they didn't actually check the lot and his excuse was "well, she can only see what's on the computer and it said it was still here". I explained the lot was mere steps outside the door and someone could have made a visual check - or, you know, updated the inventory when it was sold A WEEK AGO. "Well, we get like 50 phone calls a day..." I'm sorry, I saw at least three people sitting or standing around looking very bored. I don't buy it. It's also your job to give accurate info. They knowingly lied to us about the vehicle we wanted to see so they could get us to drive 35 mins only to find out they used the ol' bait n switch on us. You really thought we'd spend a dime with you, let alone an extra $7k. SWINDLED!!! read more

My story with them is pretty long, so i will boil it down. Found a vehicle i was interested in. They told me it already sold. But they found one just like it. For more $$$, of course. It was the same vehicle. They flat out lied to me. Then had the audacity to create some fake paperwork to cover their lies. No way will anyone i know buy a vehicle from these crooks. I did buy the vehicle though. Just at another stealership. read more

I brought a new truck there, dealt with Joe, than Eric and sales manager "Big Al" very good experience. I kept asking for every scenario possible and Eric and Big Al showed major patience with me and got me into a vehicle that I liked and could afford. I would never shop anywhere else. read more

Came in for an issue with my Radio..it wouldn't turn off and would drain the battery and i had to jump it just to start it. So I came in.10min later they came and figured out the prob and what I thought was gonna be 2-3thousand to fix ended up $260 diagnose charge included..thanx guys your service is 10 out of 10... read more

Selma Chrysler Dodge Jeep Ram - Lobby free coffee n toasty warm in here - Car Dealers Near Me - Selma, California

My experience with this dealership was ok until recently when I have come to the conclusion they were not competent enough in 2019 to complete the necessary warranty inspections as needed to keep the lifetime powertrain warranty on my 2009 Dodge Journey active. I didn't find this out until 2 1/2 years later in March of 2022 when I took it into the Hanford dealer to do the work only to find out their incompetence in 2019 has now voided my warranty and made it nonexistent. I spoke to the service department and explained I had requested the inspection on a visit in 2019 that they apparently didn't complete and record to the requirements needed. I have taken my car to Selma almost exclusively for the last 7 or 8 years using this warranty. I would expect if you are working for Dodge then you should have knowledge of what to do for an inspection, that is their job to know, not mine. It is not my responsibility to make sure they do it right. Chris the service manager for both Selma and Hanford doesn't want to deal with this and just blows me off actually insinuating I am trying to "scam" them by saying to me "I know what you are trying to do". He was extremely rude about this and I was in shock that someone whose job is dealing in customer service would make this kind of comment. He acted like he was trying to help me but in the end I think he was just bluffing me and it took too much effort for him to follow through so he didn't. They were notified on 5/31/22 that they closed the case but never notified me of this. If I hadn't gone in to the dealer on 6/14/22 to see how it was going who knows when I would have found out. I never received a cancelation notice from Dodge in 2019 saying my warranty was canceled. Had I received something at the time in 2019 I would have been dealing with this issue at that time not now trying to prove something that I am accused of lying about. Why would I in 2022 take my car to a Dodge dealer at $175/hr if I had known it was cancelled just hoping they "wouldn't notice that it was canceled" ? Chris' comment to me was it was before him so basically he doesn't feel like he has to deal with it. I will definitely be letting people know the way this service manager is handling business. read more

Great service, awesome prices. Love the teamwork! Thank you Pedro Mora, Pedro Maldonado, Eric Herod and Abi (LNU). You guys are awesome!

Horrible Service!!! The sales person gave me an APR and payment I was not happy with, I explained to him and showed him we were pre approved from my bank and capital one .The finance manager tried to talk me out of using them. I had told him I already spoke to A dealership in fresno but I wanted the Kia they had here. I wanted him to submit the number the Capital one so I can compare all three. He refused to do so and his exact words were "kick rocks homie! Go to Fresno then" I don't know his name he was a light skinned toned gentlemen bald and Mexican. These guys are horrible!!!!! I would never recommend these people to anyone never!!!! I will say our salesman was awesome!! He did a great job with everything!!! I don't remember his name. He was from Dinuba. Bout 6 feet tall. read more

First off I love my truck, but this outfit is shady at best. They lied to me numerous times before and during the sale. The worst part of all is, its been 6mo later and they constantly spam my email, my cell phone (with calls and text), and home phone. The price was not to bad but they lured me over with a lower price then changed it when I was present (a little higher than the next lower dealership) In response to Amber D. of Selma Chrysler Dodge Jeep Ram I see you had no problem getting all the phone/text spam to stop, yet you dont know who I am hmmmm.....well there ya have it!!!! LOL read more

I been looking for a brand new jeep for a couple weeks, everyone i talked to as overpriced and refused to make a deal with me. I got in contact with David Cox at Selma Jeep and this guy did great working with me and getting it to the price i needed. I drove from bakersfield to selma and they made sure i was treated right, Marcos (a young salesmen) was more than helpful and polite, i have bought a few cars in the past but never had a great experience like this, sales manager was also great and respectful. They are all very military friendly so that was a plus myself being a vet and the dealership employed a few vets In a few years when i would like to upgrade my jeep or get one for the wife, the first place i will call is Selma Chrysler Dodge Jeep Ram read more

I had a great experience here! They were very helpful and got me into a vehicle I absolutely love!!!!!! Thank you so Larry for doing such an amazing job and thank you Jason as well! read more

Horrible service!!! Ordered a '16 Jeep Wrangler to be built. I called to see if they actually placed the order and got the run around for a bit. I had called a few times and no one answered. Called and had to leave messages, but never got a call back. It wasn't until I called to cancel my order that I started getting decent service from one guy only. The only reason I didn't cancel my order is because they just happened to get my order and VIN #, showing that my Jeep was going to be built. Fast forward to purchasing the Jeep and they had me under City taxes, when I should be County tax rate. The sales manager said he would rather owe me a check, than have to go after me. What I was thinking in my head is "sure, I know I'm going to have a tough time going after them". He was supposed to check on it and get back to me. Two weeks later, no call. I called twice and left messages. Still no call back. Finally got a hold of someone else, and they said they would get it taken care of. 2 weeks later, no check in the mail or anything. So I called again and they said they didn't owe me anything. They did, but a call letting me know they thought that would have been nice. So I talked to someone else, that agreed they owed me and will send a check. We'll see... Edit: BTW, Chase at Clovis Jeep was 100x more helpful than this place, even though he knew I already placed my order elsewhere. I REALLY wish I would have canceled and gone to Clovis. Selma does NOT deserve the $43k I gave them. read more

My husband scoured the internet looking for a 2018 Dodge Durango, he came across the exact model, color, and options at Selma Dodge. Mind you, we live in Tracy Ca a 2 hour drive. He showed me on a Thursday night. I decided to call Selma on Friday to see if the vehicle was in fact in stock, because the price tag was perfect. I was put in touch with Avi, he confirmed they had the vehicle. My husband and I spoke about it and decided to go for it. We checked with our insurance company got the quote to add it and I called Avi got his email address so that we could speak about a deal. My husband had Sunday off, so if we were going to do a deal it needed to be iron clad and done before Sunday. Avi called me to get our information to run the numbers while I was cooking dinner Friday night. He came back with an approval within the hour, great rate, and great payment! I want to also say working in the dealership world for almost 10 years, I've had to call contacts for every deal I've ever made in order to get a good deal. Everyone else has always tried to take advantage! Avi is a freaking rockstar in my book. My family hit the road Sunday morning and drove 2 hours to sign paperwork and pick up our new Durango. Avi got us approved at a Tier 1A+ rating so we didn't have to bring anything but insurance/drivers' licenses (first time that ever happened!) We walked in and met Al, who put us with a brand new salesman that took us for a test drive, they were both amazing! Filled out some paperwork with sales and then off to Finance. The Finance Manager Russ was quick, and thorough, we talked about how much dealerships have changed since I was in the game 11 years ago. We were on our way home after that in our new Durango which has been my dream vehicle for a few years. I had driven my Dakota for the last 15 years, with manual windows and door locks so this is a MASSIVE upgrade for me and I couldn't be happier! Half way home, my husband realized he had lost his wallet, so I called Selma spoke to Al. He went looking and found it in the Finance office, it must have fallen out of my husbands pocket! He turned around and drove back, we can't thank the kind hearted people at Selma enough! My husband offered to buy them lunch as a thank you, but they politely declined. I will continue to recommend Selma Dodge to anyone looking to buy a car! Easiest car deal I've ever done and that's including my years in the dealerships! read more

Pretty good dealer got a 2012 malibu for a price I was happy with....the reps need some customer servixe experience because they are kind of quiet but overall it was a pretty good experience had a decent time just toik 6 hours negotiating the price but oh well it was cool the finance guy was awesome.....even if I got jammed it was a good experience and hope to do business with then again I just hope the car I bought doesn't get messed up in a few months....that would suck....I would recommend this dealer.....hopefully I didn't get a lemon. .... read more

DO NOT go to this dealership. They (salesmen, finance guys, sales manager) will lie to get your money. Look over your contract in detail because they will keep adding services and equipment on without telling you. They will shake your hand on a price that you both agreed on but write a higher price tag on your contract. Lies, deception, and lack of communication from them. WORST experience ever. read more

Very good experience. Kimberly answered the phone when I called to verify they had the car I wanted in stock. With her friendly assurance that the Jeep I wanted was available I mad the drive from Visalia to Selma. Mich was very helpful after I got their and we finalized the purchase at the price quoted in the Internet. Met Kimberly during the visit and thanked her - told her she was the reason I made the drive. After the paperwork was complete Mich offered to deliver our new Jeep to our home in Visalia - this same me a trip back with my wife later that same day. read more

I was very happy with working with them on a New 2016 Dodge Echo Diesel Pickup.. They are willing to work a deal that you will be happy with