My wife and I drove up to Fresno yesterday from Bakersfield to shop for a jeep gladiator. When we…read morearrived we waited for an open salesperson, and fortunately for us we were assigned to a young salesman...Max Snyder. He was really knowledgeable and knew how to help us. It's not often that you have such a great experience when you're trying to buy a used car. However, Max was both honest and polite, helping us through each part of the process. Ultimately, we left in the jeep gladiator we came up to see. I highly recommend both Max and CarMax Fresno to anyone looking to purchase a vehicle. I'd also like to mention Sean Vinciguerra, the business operations manager. He went over and above to help me with our purchase. He's such a personable guy, and it's easy to tell that he's the type of leader that inspires his staff.

They gave me a great deal on my Toyota Camry trade in. I got a car shipped from one of their…read morelocations in Nevada that took about 5 days to ship and 3 to prepare. I was able to test drive it after about 8 business days. They set up expedited pickup for the day I chose to purchase the vehicle. They gave me a thorough explanation on the condition of the vehicle I was buying and any open recalls. The salesman did not try to oversell me on their Max Care and thoroughly explained any questions I had!

I was able to take my carmax appraisal to own-a-car Fresno on Bullard and Blackstone and they were…read moreable to match carmax's price. They even have a new lifetime warranty offer for their vehicles on the engine and transmission. They aren't pressuring you like some other dealers. But I'd definitely say it's worth a shot!

My mistake for not researching. But I got robed by own a car. They don't inspect cars properly…read more Car failure right away. FYI California Consumers have rights!

I've bought seven cars from the car guys and saved thousands of dollars. Deion took care of me…read more As long as you're not in dire need to buy a car that day. He will find you the best prices. And get the car delivered to you. I would never buy from a car lot in Fresno again. Unless I really had to.

Took $2000.00 for extended warranty- for the car and never send payment to warranty company…read more Negative 5 - Never responded when it was in question and didn't pay for the covered repair.

This place was beyond amazing. I bought my first car from this location last year and the service,…read morehelp, and deals they gave me were out of this world. I 1000% recommend looking here to buy a car.

The dealership got us out quick. Got the car I needed with…read moreno hassle, they been helpful even after we took the car. They let us know everything upfront, hopefully i get to shop with them in the future for my next car.

Highly satisfied. Javier was very helpful, he made it happen! He worked with me to get a payment I…read morecould afford and I got a great car.

DO NOT COME HERE! I got a car here. I needed a car for college. They sold me a car with some of the…read moremost expensive repairs I had to pay for. They cleared the codes of my car before I purchased it. They tried to give me the car with no bulbs in the headlights, which made it nearly impossible to drive at night, endangering me and the public. Alfredo was incredibly rude when confronted with these issues. I've been stranded in this car almost three times in little over a year of owning it. almost 5000 in repairs alone. YOU WILL HATE COMING HERE. DO NOT COME HERE. This auto sales experience is the worst experience I have ever had, and that friends and family have ever seen, and if I could go back in time, I would tell someone to run so fast in the opposite direction and go to a well-known dealer, you will get so much for your money somewhere else. River Park Automotive Center values profit instead of human life and public safety. I have taken my car so often to mechanics I'm a usual now. DON'T BUY A CAR HERE OR EVEN LOOK. They have CLEARED WARNING LIGHTS ON THE DASH TO TRICK YOU. If i could give it a zero, I would.

I had gotten a car from Salesmen Emiliano, i had gotten pre approved negotiated my APR DOWN TO A…read more5%. When it came down to paperwork salesmen went over everything in a very fast pace, I requested for a print out of the contract & as he attempted to print it he said "the printer stopped working" & proceeds to email it instead. As i check the contract on the email the APR was not 5% instead it was 8.24%. These guy were celebrating after i had made my purchase assuming it was a good commission check. Mind you all, i had a outstanding credit score with pre approval from the bank. I would love to continue buying from you all but this is very demoralizing for the client & gives a bad first impression of the company.

Went in today because we've been eyeing a ford fusion for a while. They had one at a great price…read morewith low miles! If you bank with Golden 1 there is a perk for you. They will lower the interest on a loan by 1%. That helped us and we were able to walk away with the fusion same day. The people here are friendly and go above and beyond to see you driving the car you love. We didn't feel pressured or taken advantage of at all. I will recommend to my friends and family!

This guy is really awesome. We had our battery die in our minivan, so we got it towed home on a…read moreThursday night. Friday, we couldn't find an auto mechanic garage that could fix it before the weekend started. I called and spoke with Eric, he came out Saturday and did the repairs. My family can drive again, on Sunday! Thank you Eric!

I contacted this mechanic about a car issue and explained what I believed was wrong. He briefly…read morelooked at the car in a parking lot and later charged an $80 diagnostic fee that was never clearly communicated upfront. He also wasn't able to fully diagnose the issue, which left me questioning what the $80 evaluation was actually for when I was the one explaining the symptoms and likely problem. Due to the lack of communication and professionalism during the interaction, I chose not to move forward with the repairs there.

It was very simple to get a car here everyone was so nice and our service man John was amazing he…read morehelped us so much thank you john

I would not recommend T&D Auto Group to anyone. What started as a straightforward car purchase…read moreturned into a frustrating and misleading experience. I found a vehicle online at a reasonable price, got pre-approved, and went in the same day. During the process, Less asked personal questions about whether I was signing alone or adding a co-owner, which felt unnecessary and honestly came across as a tactic to gauge how much they could get away with. I was briefly shown monthly payments and total financing, and when I questioned certain fees, I was told they were "out of their control." While signing(helped by Ricky), there was constant small talk and distraction, and the itemized contract was never properly explained. Only after reviewing my paperwork (itemized contract) at home did I realize I had been charged over $6,000 in optional add-ons, including ceramic coating, a theft deterrent device, GAP insurance, and an extended warranty. When I called and spoke to Greg to cancel these clearly optional items, I was told some could not be removed because they were "pre-installed" and mandatory on all vehicles, despite being listed as optional on the contract. When I pushed back and mentioned escalating the issue, they suddenly demanded I return the vehicle after a week of ownership. I complied, but still have not received proper documentation confirming my loan was canceled. Attempts to escalate the issue to the owner were ignored, and it became clear decisions were being made without accountability. This business advertises vehicles at prices that are simply not real. They add thousands in so-called "mandatory" extras and fail to clearly disclose them upfront. This is not how honest sales should be conducted. Buyer beware, this place does not operate in good faith.

came in, seen a 2008 chevy Colorado. i just had to have it! took it for a test run, no issues!…read moredrive it off the lot and brought it home! customer service was amazing, the people there were fantastic to talk to, if you're looking for a vehicle this is the place to go!

Tucked back in the corner. But worth the look. Jesus does a great job of making the experience…read moresimple and straightforward. The staff all the way up to the owner are all great very knowledgeable and friendly. Most importantly they don't hound you or talk fast to try to make you disoriented. I would recommend to anyone and will be back again.

I bought a car there a couple months ago, sadly I missed Jen. I did get to meet her later on and…read moreshe's very sweet and very compassionate. Overall and satisfying my purchase however, now after the fact, I'm trying to get a call back regarding registration and nobody calls me back I work full-time. Do not have time to chase anybody. I just feel this shit. Call people back even after a sale.

auto fraud or deceptive trade practices under the Consumer Legal Remedies Act, which could void the…read morewaiver or allow recovery for repairs and damages. I got sold a lemon car from a dealership in Fresno named Auto Dealz of Fresno. They said if i sign my warranty off my interest would drop from 20% to 15% and that the Balboa Bank agreed to this Malpractice, Balboa Denied the claims coming from the dealership they work with. The salesman are great comforting tricksters. I still remember the name of the salesman. Anthony Bustamente. them knowing they sold me a lemon car quickly jumped to getting me to sign my warranty off through this practice! First 20,000 miles i face Transmission and Turbo repair valued at 5,000$ now i have to replace the Catalytic Converter not even within the first 100k miles yet. $2,000 part plus labor! I just swapped the Mass Airflow Sensor $150 and still need's all Oxygen Sensor's to be swapped. $100 something each plus labor. I just had to change the radiator like $300 + labor totaling about $500. Still need's a new Assembly Fan now at $740 part. Car Need's an Engine Control Module Too! Let's not forget the Turbo Solenoid! I went homeless and lost my room because of this lemon car sale from Auto Dealz of Fresno and the car has been leaving me constantly stranded! Had to replace the mother board positive terminal for $200. I'm also thinking the car may have a possible Fuel Pump and Negative Terminal issue. All my debt stem's from this worthless messed up Lemon car sale. I sure would love justice against this malpractice of a dealership! I called countless lawyers for help on this yet get turned away. To Whom It May Concern at Auto Dealz of Fresno, You requested an update on how the Lemon vehicle is running. I am responding in full detail, because the condition of this car has placed me in severe financial and personal hardship. The vehicle, a Chevrolet Malibu 2022 LT 1.5L, is currently not operable. It does not reliably start, does not crank properly, and cannot be driven safely or consistently. Despite multiple repair attempts and part replacements, the issues persist and have compounded over time. Here is a summary of the ongoing problems and repair history: * Repeated no-start / no-crank conditions, even with a new battery installed * Electrical failures, including loss of communication with the Engine Control Module (ECM) and related gateway modules * Starter motor spins when bypassed, but the Bendix does not engage, indicating electrical or control failure rather than a simple starter issue * Persistent battery drain even when the vehicle is off * Replacement of the battery positive terminal fuse block with no resolution * Prior transmission and turbocharger issues within the first 20,000 miles, costing approximately $5,000 * Ongoing warning lights, intermittent dash power, and unstable electrical behavior At this point, diagnostics alone would require towing the vehicle to a dealership or qualified shop. I have been quoted $1,000-$2,000 for towing alone, depending on distance, before any diagnostic or repair work even begins. Additional repairs are estimated to be several thousand dollars, with no guarantee of resolution given the pattern of failures. I am no longer in a financial position to pursue further repairs. Due to the ongoing breakdowns, I have lost employment opportunities, housing stability, and transportation. I am currently homeless, and the vehicle has at times been my only shelter. All of my belongings are inside the car. I have exhausted my savings on repairs, towing, parts, food, and loan payments, and I can no longer sustain this situation. Diagnostics take days, part orders take days and getting to my car may take weeks and i can't afford hotels like that. I have been homeless ever since i bought the car. This vehicle has not been reliable, dependable, or fit for long-term ownership since purchase. It has directly contributed to financial collapse, emotional distress, and loss of stability. I am at the point where continuing to hold this vehicle is no longer possible. Because of these circumstances, I am requesting to surrender the vehicle. This decision is not made lightly, but out of necessity. I cannot afford further towing, diagnostics, repairs, insurance, or payments on a car that has repeatedly failed.