Carmela sold us an Audi Q5 we love it. She was very nice and helpful. She wasn't pushy or…read moremanipulative like some dealers. She was very professional. Keep her on the payroll

Okay friendly sales people and since the price is set no back and forth…read more But I purchased a wrangler I got on highway and then the death wobble, had it towed in at my own expense and they claimed to have inspected and balanced the tires two days later I had an important appointment I had to cancel because as soon as I got on highway wobble stay away from their service department Oh let me add, their sales manager Brian has zero customer service skills and is a liar don't do business here you could be driving a death trap

Got a nice car and they were helpful with financing but the bait and switch. Between agreeing with…read morethe salesman for $500 down and the lady finalizing the paperwork the money down went to $1000. Then I was asked if anyone referred me to own a car and I said yes my daughter bought a car here and referred me (she came with me). After finishing the paperwork I we were told "I'll be back with a $200 referral check. She never came back and the next day I called to ask about never receiving the referral check and was told that due to a technicality my daughter might not get the referral check

Same story as many on here. Bought a car from here and wasn't asked if I wanted the alpha warranty,…read morebut was included. Ok, sure. When I drove off the lot, noticed one headlight was out (It was daytime and hard to see that it was out). They fixed that. I took my car to Niello in Sac because oil change light came on a few days later. They found a coolant leak, damn near broken motor mounts, and a few other things. I called Own a Car, they said use Alpha. They denied and didn't cover shit, except motor mounts. So I took to River Auto Park Auto Repair because that is where Own a Car sent me, they fixed these things, still have oil and coolants leaks. So repair after repair, same issues, and now engine light is also on. They do not do thorough inspections of their vehicles. The guy that sold me looked like I was annoying him because I wanted to look at other cars and could feel he was rushing and not happy I was looking around. I should've went with my gut feeling and never bought a car. BIGGEST regret. Oh and their loaners they have will also break down on their customers...as they get their cars worked on. And they do NOT reimburse you what they promise. Do not take their words, bunch of liars.

I've bought seven cars from the car guys and saved thousands of dollars. Deion took care of me…read more As long as you're not in dire need to buy a car that day. He will find you the best prices. And get the car delivered to you. I would never buy from a car lot in Fresno again. Unless I really had to.

Took $2000.00 for extended warranty- for the car and never send payment to warranty company…read more Negative 5 - Never responded when it was in question and didn't pay for the covered repair.

WE JUST HAD THE BEST EXPERIENCE PURCHASING OUR PICK UP TRUCK TODAY! Mario the office manager was…read morethe best help and sales rep. So considerate, so warm & worked so well with us. Highly recommend this dealership, thank you again Mario!

This place was beyond amazing. I bought my first car from this location last year and the service,…read morehelp, and deals they gave me were out of this world. I 1000% recommend looking here to buy a car.

I seen this car and I put a deposit down on the car A…read morecouple hours later they call me and tell me they need a Complete deposit. I told him it would take another week. They had my money they knew I wanted the car and a day later they sold that car. I am having trouble getting my money back from these people. I highly recommend that you be aware of who you're dealing with. And make it to the point where I have to take legal action. I shall add my money back the day they sold that car .

DO NOT COME HERE! I got a car here. I needed a car for college. They sold me a car with some of the…read moremost expensive repairs I had to pay for. They cleared the codes of my car before I purchased it. They tried to give me the car with no bulbs in the headlights, which made it nearly impossible to drive at night, endangering me and the public. Alfredo was incredibly rude when confronted with these issues. I've been stranded in this car almost three times in little over a year of owning it. almost 5000 in repairs alone. YOU WILL HATE COMING HERE. DO NOT COME HERE. This auto sales experience is the worst experience I have ever had, and that friends and family have ever seen, and if I could go back in time, I would tell someone to run so fast in the opposite direction and go to a well-known dealer, you will get so much for your money somewhere else. River Park Automotive Center values profit instead of human life and public safety. I have taken my car so often to mechanics I'm a usual now. DON'T BUY A CAR HERE OR EVEN LOOK. They have CLEARED WARNING LIGHTS ON THE DASH TO TRICK YOU. If i could give it a zero, I would.

Three years ago, I bought a '17 RAM Big Horn here from Damon. Still had warranty on it and it was…read moreclean. Love my truck and Damon was a pleasure to deal with. My Daughter needed a dependable car so, after going over many makes/models with her, I thought, let's go back to Enterprise. Went in and reintroduced myself. Damon told me he's the Manager now and asked Andrew to help us. He was every bit as personable and helpful. Further we both looked familiar to each other. Andrew was there when I bought my truck! He's been there over 5 years now. We found what we liked but wanted to think it over. Next morning I called in and said we wanted it. We hopped over there in the afternoon, they had a good loan for us, signed and we were out in about 40 minutes. Truly a painless experience. When my Son is ready, we'll be going back.

I had gotten a car from Salesmen Emiliano, i had gotten pre approved negotiated my APR DOWN TO A…read more5%. When it came down to paperwork salesmen went over everything in a very fast pace, I requested for a print out of the contract & as he attempted to print it he said "the printer stopped working" & proceeds to email it instead. As i check the contract on the email the APR was not 5% instead it was 8.24%. These guy were celebrating after i had made my purchase assuming it was a good commission check. Mind you all, i had a outstanding credit score with pre approval from the bank. I would love to continue buying from you all but this is very demoralizing for the client & gives a bad first impression of the company.

Called Eric on a holiday weekend. Came and diagnosed my problem. Map Sensor gone bad. Very…read moreprofessional. Understand and listened to my problem. Great job finding the problem. I am from out of town and would have been stranded. I appreciate your honesty, hard work and dedication.

I had a good experience overall. The mechanic found the issue fairly quickly and explained what…read moreneeded to be done. The repair took a little longer than planned, but the car was fixed properly and has been running smoothly.

We purchased our electric car here! She is so beautiful and reliable! I would really recommend…read morecoming here. My payments are low for such a new car. 5/5! Yeprem is a very kind person and helped us out so we could walk out that day with the car we had our eye on. Thank everyone for their time and help!

Incompetent business and the manager is rude and acts like we were bothering him when trying to buy…read morea jeep also there advertising has false claims about the features

This is my third purchase from Dror, and once again he exceeded every expectation! I absolutely…read morelove my new Cadillac LYRIQ. A huge thank you to Dror and Alfred for going above and beyond to make the entire process smooth, stress-free, and enjoyable. Every time I walk into Executive Auto, I truly feel like family and, fittingly, I always feel so "executive" at Executive Auto! Their professionalism, honesty, and outstanding customer service are second to none. If you're looking for a dealership that genuinely cares about its customers and stands behind what they sell, I can't recommend Executive Auto enough. Thank you again, Dror and Alfred. I couldn't be happier with my new Cadillac!

Me and my fiancé just got a 2015 GMC sierra today, and all I can say is this is the best experience…read moreand quickest we have ever had! George got us in as soon as we got there and told us everything we needed us to know he was amazing! After we went to Alfred who helped us with all the paperwork and numbers which is always a headache but the way he did it we had a breeze! As soon as we came onto the car lot all the cars are so clean and so nicely kept up unlike a lot of the car dealerships up and down the street that we've been to the past few days. I highly recommend this car dealership to anybody and everybody that's looking for any kind of trucks or cars! Thank you guys again for making me and my fiancé's experience amazing and we are so looking forward to going on all our camping adventurous with our new truck!!!

I bought a car there a couple months ago, sadly I missed Jen. I did get to meet her later on and…read moreshe's very sweet and very compassionate. Overall and satisfying my purchase however, now after the fact, I'm trying to get a call back regarding registration and nobody calls me back I work full-time. Do not have time to chase anybody. I just feel this shit. Call people back even after a sale.

auto fraud or deceptive trade practices under the Consumer Legal Remedies Act, which could void the…read morewaiver or allow recovery for repairs and damages. I got sold a lemon car from a dealership in Fresno named Auto Dealz of Fresno. They said if i sign my warranty off my interest would drop from 20% to 15% and that the Balboa Bank agreed to this Malpractice, Balboa Denied the claims coming from the dealership they work with. The salesman are great comforting tricksters. I still remember the name of the salesman. Anthony Bustamente. them knowing they sold me a lemon car quickly jumped to getting me to sign my warranty off through this practice! First 20,000 miles i face Transmission and Turbo repair valued at 5,000$ now i have to replace the Catalytic Converter not even within the first 100k miles yet. $2,000 part plus labor! I just swapped the Mass Airflow Sensor $150 and still need's all Oxygen Sensor's to be swapped. $100 something each plus labor. I just had to change the radiator like $300 + labor totaling about $500. Still need's a new Assembly Fan now at $740 part. Car Need's an Engine Control Module Too! Let's not forget the Turbo Solenoid! I went homeless and lost my room because of this lemon car sale from Auto Dealz of Fresno and the car has been leaving me constantly stranded! Had to replace the mother board positive terminal for $200. I'm also thinking the car may have a possible Fuel Pump and Negative Terminal issue. All my debt stem's from this worthless messed up Lemon car sale. I sure would love justice against this malpractice of a dealership! I called countless lawyers for help on this yet get turned away. To Whom It May Concern at Auto Dealz of Fresno, You requested an update on how the Lemon vehicle is running. I am responding in full detail, because the condition of this car has placed me in severe financial and personal hardship. The vehicle, a Chevrolet Malibu 2022 LT 1.5L, is currently not operable. It does not reliably start, does not crank properly, and cannot be driven safely or consistently. Despite multiple repair attempts and part replacements, the issues persist and have compounded over time. Here is a summary of the ongoing problems and repair history: * Repeated no-start / no-crank conditions, even with a new battery installed * Electrical failures, including loss of communication with the Engine Control Module (ECM) and related gateway modules * Starter motor spins when bypassed, but the Bendix does not engage, indicating electrical or control failure rather than a simple starter issue * Persistent battery drain even when the vehicle is off * Replacement of the battery positive terminal fuse block with no resolution * Prior transmission and turbocharger issues within the first 20,000 miles, costing approximately $5,000 * Ongoing warning lights, intermittent dash power, and unstable electrical behavior At this point, diagnostics alone would require towing the vehicle to a dealership or qualified shop. I have been quoted $1,000-$2,000 for towing alone, depending on distance, before any diagnostic or repair work even begins. Additional repairs are estimated to be several thousand dollars, with no guarantee of resolution given the pattern of failures. I am no longer in a financial position to pursue further repairs. Due to the ongoing breakdowns, I have lost employment opportunities, housing stability, and transportation. I am currently homeless, and the vehicle has at times been my only shelter. All of my belongings are inside the car. I have exhausted my savings on repairs, towing, parts, food, and loan payments, and I can no longer sustain this situation. Diagnostics take days, part orders take days and getting to my car may take weeks and i can't afford hotels like that. I have been homeless ever since i bought the car. This vehicle has not been reliable, dependable, or fit for long-term ownership since purchase. It has directly contributed to financial collapse, emotional distress, and loss of stability. I am at the point where continuing to hold this vehicle is no longer possible. Because of these circumstances, I am requesting to surrender the vehicle. This decision is not made lightly, but out of necessity. I cannot afford further towing, diagnostics, repairs, insurance, or payments on a car that has repeatedly failed.