Cons -Lack of customer service - Person who took our order was rude and wasn't very helpful Employees slamming back door entrance non-stop **Cold Duck I ask to heat it up they microwave it -Hospital bell announcement for food pickup -Cafeteria self service dipping area Pros Clean bathroom PLEASE AVOID THIS PLACE PLEASE‼ read more

Egg tart very good,taro bun delicious,excellent service!will come back!!!!!!!!!!!!!!!!!!

I'm Cantonese and this is the real deal!! This is a fast food version of dim sum, so don't expect any service. The food is as authentic as it gets, down to the duck hanging in the window. - BBQ meats - we went all out and ordered every single BBQ meat: chicken, pork belly, roast pork, and duck. Each one excellent. My favorite was the duck, my husband's favorite was the roast pork, and our friends gobbled up the pork belly. - Congee with pork and thousand year old egg - they made it perfectly. The rice had a good consistency and it was not too salty. Not for everyone, but a Cantonese favorite. - Dim sum - --- egg tart - highly recommend (one of the best I've had), flaky crust, and lightly caramelized top --- siu mai - husband's favorite --- rice seafood roll - perfect texture and had plenty of seafood and dish --- duck spring roll - crispy but not oily, but couldn't really taste the duck --- pineapple taro bun - crispy top and lightly sweet filling --- baked pork bun - almost comparable to Mei Lei Wah pork buns, i.e. it was so good Best of all, they also had a different sauce for everything, unlike another dim sum place nearby. Pricing is a little higher than Chinatown but you're paying for Flatiron. We often get takeout from here and we live 15 blocks away. It is still hot when we get home. read more

This place sells quality food and has a super clean dining area at fair prices. The service is what you would expect from a place that serves people around Madison Square, quick for freshly prepared food. Sure, you pay a tad more than you would in Chinatown but most of what they offer is high quality and worth it. The only exception is the BBQ pork bun, I wish the fillings were a bit more and it was less sweet. The milk tea is good but I find the cost a little much at $3.25. The rice noodle rolls are great, especially the seafood version. read more

Service: D It was a long wait for a small order Looking at the wait for other customers, the place seems generally slow The Food: C Had shumai Minced beef rice noodle And the shrimp dumplings All were ok, about 3/5 level read more

Solid dim sum spot in this neighborhood. Price is cheap, food is good, customer service is good, interior is amazing. read more

Dim Sum Sam - Dim Sum Near Me - New York, New York

Soy sauce chicken and bbq pork are both good. However, the textual of the fish filet in the congee is off, it's not soft and flaky like regular fish but crunchy like squid or wood ear mushrooms. If I kept my eyes closed, I would not know what it was. read more

Dim Sum Sam - Fish Filet Congee - Dim Sum Near Me - New York, New York

This place was really, really good - on par with Chinatown in terms of taste and almost in price. I strongly recommend the BBQ roast pork and pork belly. Will definitely be coming back frequently! read more

Dim Sum Sam - BBQ Pork Belly Over Rice + Roast Pork - Dim Sum Near Me - New York, New York

I have to say that at first glance/try the store looks impressive. Lots of pastries laying out and you can see the guys in the back preparing the duck. The taste is authentic for the roast pork and duck. The dim sum however is god awful. For a joint that titles themselves "dim sum sam", it's completely unacceptable to offer something so inedible. The prices here are atrocious because its not a real restaurant but they charge restaurants prices. There's no one cleaning the table, no water offered, you get a plastic tray like a school kid and bring your food and find a table that hasn't been cleared or cleaned. Their service is nonexistent. I also dislike they don't have any napkins in the back or wipes to clean the table from messes left by previous guests. 90% of the vibe of this place is self serve, self clean, etc. Yet the chinese dimsum restaurant down the street offers better lunch deals with actual service?? If this was set up to be a more "pick and go" place then the prices should reflect that. Ordering 3 kinds of dim sum shouldnt cost more than $25 with tax and tip. Each dim sum has 3 small pieces and again, everything comes in a plastic container. Please make up your mind, is it a restaurant or a school dining hall? Pick a concept and charge appropriately. read more

Simple, recently renovated dim sum place, meets my expectation. It's always comforting to have a bowl of congee with some dim sums like shumai, in a clean place. read more

Quality har gao's or shrimp dumplings at market prices. Modern decor--Duck and soy chicken look great. Cannot wait to try other options. Chinatown is branching out. This is a modern trend that I have mixed feelings about! read more

Damn good! Dim sum was top notch and BBQ pork was tender and tasty. Even the white rice was above average. Ordered delivery and everything came hot too. DSS is now on our favorites list! read more

Great for when you're craving dim sum and you're no where near Chinatown. Large portions and tasty but oily, hence the three stars.

Clean eating area and bathroom. Food portions are larger than expected for dim sum, more meal portions than small plate portions. Everything was flavorful and tasty. Would go back again! read more

Is the fish in the fish congee supposed to be rubbery? That can't be real fish...the fillets should be soft and easy to bite into... I'm now reading other reviews on the fish congee and they also agreed...this is not what fish congee should taste like! Mgmt, please take note: if you're going to charge $10 you should put real fish fillets. read more

The service was fast. The soy sauce chicken was delicious. Good value for your bucks.

Love to have authentic Chinese establishment like Dim Sum Sam in Flatiron. It's also reasonably priced. The foods are so good and portions are not bad as well read more

Surprised at how good everything was. Seafood rice roll was excellent and the greens were perfect.

This place was so good. I flew in from Los Angeles and was starving. I heard about this Dim Sum place and it was delicious. You order and then sit down yourself. The place was shockingly empty, but I noticed so many to go orders. The food came quickly and it was delicious. You're supposed to grab your food from the counter, but at some point the workers realized we were already eating and started bringing the food to our table. Great service, amazing vibe, definitely recommend! read more

Growing up with a mother from Hong Kong, I have always loved dim sum; it is my absolute favorite type of meal to have. I find that most of my favorite dim sum restaurants are in chinatown, but some days when I crave it and don't feel like taking the subway down there, I will stop by this place. It's nice to have another good dim sum restaurant closer by. They don't have as much variety, but they do have the essentials. They even have egg tarts (dan tat)!! and rice rolls which are one my favorite dim sum dishes. You can get a nice portion of rice rolls for about 6 dollars which I find to be amazing since it satisfies my dim sum craving and gets me full. read more

Ordered here for the first time about two weeks ago and was blown away by the freshness of the dim sum. We normally go to dim sum for our fix but this opened up right in our neighborhood. While a bit on the pricy side, the soup dumplings (xiao long bao) are delicious and authentic. The best bang for the buck I would say is the fresh made rice noodle rolls. It's a good portion and tastes like it is made to order - which is rare for dim sum places unless you go to certain places in Chinatown. There's finally a place for congee and wonton noodle soup that reminds me of Hong Kong. Overall I totally recommend this place! read more

Delicious new dim sum place on 23rd and Park Ave. I ordered duck noodle soup, two egg tarts and a roast pork bun. Roast duck was so delicious, even taste better Chinatown. Will definitely come back. read more

This place can be of a hit or miss. Some of the dim sum is really good (though definitely more on the pricey side given portion size) but convenient location without having to go to chinatown. One night we came in and decided to try some other stuff on the menu including shrimp dumpling noodle soup and bbq pork over rice. Unfortunately both dishes missed the mark and were extremely bland and flavorless to the point where we only finished about half. The shumai, egg tarts, dumplings, and bbq pork buns are highlights along with hot soy milk. It does take a while to get the food and they have an area in the back for sit down. read more

We ordered delivery and they forgot the soup from the wonton noodle soup, straws, and cutlery. When we called them they said that we should order something else from the app and they'll deliver and there was nothing they can do. Poor service. Will not be ordering from here again. read more

Ordered delivery from here twice. Got the roast duck and pork belly. Both were cold for some reason both times I ordered. Food is extremely oily and will give you a bad stomachache. Leaves a weird taste in your mouth. Truly nasty food. Will not order again read more

Awful. Ordered for the first time for delivery by DoorDash based on glowing reviews. Ordered wonton soup; three kinds of rolls; scallion pancakes; duck over rice; sui mai; pork buns. Sui mai and pork buns were acceptable. Scallion pancakes were chewy. Rolls were indistinguishable from one another - and one type was veggie. Wonton soup was packed upside down and there was none left by the time it got here - all liquid on bottom of bag. They also included a dish we did not order - guessing it was thousand year old egg. To cap it off - the delivery guy dropped it off at the wrong apartment. Our building has two towers and he went to the correct floor in the wrong tower! I had to call to find out where our food was and had to go to an entirely separate elevator bank to recover our food. No thank you. read more

Great Cantonese favorites, albeit a bit pricier than the establishments in Chinatown, but when you can't make it over to those locations, this one serves well enough. read more

The roast duck over rice is not good,. don't order it. It tastes like someone's leftovers, they gave me all fats and skins but no meat, I rarely give bad reviews but this dish is unacceptable. Very unpleasant read more

Delicious & quick take out around Madison Square Park - I got the soy sauce chicken bowl and it was ~ enough food to be filling for a fast work lunch. read more

It is a little pricey but reasonable considering the location. The quantity of food is less than what I expected. The noodle in the wonton noodle soup are not as springy. read more

See all

This review is going to be very short. They served us cold pekin duck, when I asked why I was told sorry, it was supper to be warned... and they microwaved it.... So it tasted like boiled meat and mushy skin... pretty bad experience read more

Worst fish porridge ever, had two orders one for my husband and I. The fish tasted like rubber and was so gross to chew on. Please avoid if you like good fish porridge. We were forced just to eat the plain rice. read more

The inside of this place is gorgeous, but that is where the niceties stop. I have eaten in many dim sum places and this place is far from being a proper dim sum experience. The fact that you not only have to order up front, but then go and pick up your own order from the front like a fast food place is not pleasant. Staring at a screen waiting for your number to come up feels more like the DMV than a restaurant. They didn't even give us dishes when we stated we were dining in, we got everything in to go containers. To top it all off, most of the food was bland, even the Peking duck was a big disappointment. In the end, I will not be returning. read more

I ordered off Uber eats from Dim Sum Sam and was super impressed. The shrimp dumplings tasted fresh and the skin wasn't even stuck together or ripping. Same with the spicy mushroom dumplings. Very delicious and the dumpling skin was chewy and the perfect texture for the amount of filling (generous). Usually even when dining into dim sum you can get ripping dumpling skins so this is a ++++++ in my books. Decent pricing and competitive to modern day chinatowns pricing. This spot is in a great location and convenient to those who want a dim sum fix in midtown. I also enjoyed the seafood congee and found that it was a perfect portion and a good ratio of ginger and seafood (shrimp and scallop) in the mix. I do wish there was shrimp rice rolls, I did try the dried shrimp roll which was decent but I prefer the fresh shrimp. Everything here was really fresh and excellent! Highly recommend. Honestly was blown away by the dumplings. Did not need any sauce for the dumplings and they were perfectly seasoned. read more

Dim Sum Sam - Seafood congee - Dim Sum Near Me - New York, New York

See all

If you haven't eaten here you are missing out! Some of the best pork belly and roast pork! The rice rolls are massive and delicious.

This place has horrible food we ordered delivery and the dishes were not what we ordered- we called to ask for an exchange but the manager was extremely rude and dismissive he said no exchanges we are stuck with this smelly putrid food! Do not go to this restaurant with so many good choices in NY available we wasted 77 dollars on garbage! read more

Boom Boom Boom Boom Real Asian Cuidine & Currently My Fave . . . Clean, Flavorful & Healthy !!! read more

Good food, nice variety of offerings, reasonable prices, friendly staff, very clean, exposed kitchen; fun. I will come back! Also just saw one on Second Ave. in the lower street numbers. Enjoy! read more

I love this place, food is good and service is fast. and modern atmosphere. Highly recommended

If they don't have whatever you order, they will give you something else, and not tell you that. 2 consecutive days they gave me the same wrong thing. Once is a mistake, twice is surely intentional read more