This store is SO nicer than my local one at Ross Park Mall…read more PROS -3 floors -Traction elevators -Mitsubishi Jet Towel hand dryers CONS -None

I got fitted for a suit for my wedding. They sent a suit that was way too big. Why did I get…read morefitted?? I'm glad I checked the suit when it was delivered. If I trusted someone to do their job competently and didn't try them on, I'd be in a real pickle. I will never trust Nordstrom (The Black Tux) for anything more than a t-shirt or socks.

I was once very impressed with this Macy's. I was a frequent visitor years ago. Back then the store…read morewas grand, well organized, and had exceptional service. The entire shopping center and this store recently sharply declined. I was very disappointed in my last experience. SHOPPING CENTER: The shopping center contains Macy's and Target. The plaza was formerly more lively. The store has multiple entrances, and two parking lots. Surface lot parking is limited. Parking garage space is plenty. However, this parking lot is very dark day and night. It doesn't quite feel welcoming or safe. STORE/INVENTORY: The store is your typical Macy's experience with a little less dazzle. There are no seasonal decorations. The inventory is mostly in disarray. It is also very dated. I was surprised to see the styles of dresses especially. The good news is that there is a big clothing sales section. Overall, it's hard to understand the pricing of items due to signage and labeling. The inventory online doesn't reflect the in-store situation. I was looking for various pairs of shoes that were available online but not in store. Not just a single pair, multiple. SERVICE: Honestly the service is terrible in multiple ways. Beauty department has very persistent sales tactics. Even if you politely decline the perfume offers, the sales people persist. Personally, most perfume gives me headaches so I didn't appreciate the persistence and lack of understanding when this was shared. Some areas of the store completely lack service. For instance, the shoe department is completely unstaffed. You are on your own. It just seems like one area where the assistance could be valuable. Checkout is the most unfortunate customer service encounter. I approached checkout with two pairs of shoes worth over $200. I was trying to find a second shoe for the display shoe in my size. Since there was no one in the shoe area, any other departments, it was the only place to ask. There was a lot of confusion before it was sorted out that the shoe area is not staffed. I was then handed the shoe and told to go resolve it on my own and find the other shoe. There were no attempts to even pretend to look. The statement was - "we don't carry these shoes in store, we don't know about them." The sales associate kept handing me the shoe and sending me away. It was very confusing, I genuinely didn't know what I was supposed to do. Return the shoes or look again? Long story short, I went to Dillard's and had an exceptional experience. I didn't buy anything at Macy's based on this experience. I wouldn't recommend this store for positive customer experience. It was once quite pleasant but not any longer. The service is severely lacking unfortunately and needs significant improvement. There is just no customer-centric experience.

Macey's, you need to give jasmine a raise or never let her go she is beyond valuable to your…read morecompany. I went in unsure of what cologne to get, after looking I asked a lovely women named jasmine who works in the fragrance section. She not only helped me chose one I liked but also made sure it was the right choice for me. I highly recommend going to shop with jasmine she will get you right every time!

The big department stores here are Nordstrom, Saks, Fifth Avenue, and Dillards…read more I usually try to park by Macy's, since it's a store most familiar with. I decided to park by Nordstrom instead. I just saw a pic that there was a shooting here back in March of 2018, that's scary. It's rather dead in the shopping center and there's not a lot of cool stores to look at, that's unique. I think the biggest concentration of people would be in the food court area. There's quite a few empty kiosks and stores as well. A sign that shopping centers have dwindled in popularity?

Very high end. We shopped a little here and there and were in the area for the coffee spot next…read moredoor. Place is enormous with great selections and easy parking.

Cute lil farmer market with good parking nearby. Art, veggies, fruit, flowers, soap, and baked…read moregoods as well as some informational booths.

My legacy is that coming to this village is an indifferent experience. They've tried to create a…read morelegacy for themselves by making it so fancy and outdoors, but they're forgetting they're not in TX, AZ or CA maybe. It is a pretty standard new style overly fancy shopping centre located in the Cleveland Ohio area. It's expensive and it's fancy (did I mention fancy) and it's outdoor (and fancy) which isn't always a good thing in this region, especially during winter months. It's one of these outdoor (did I mention it's outdoor) shopping villages (and fancy) with all the high end stores, but it's still cool to have it here, and it provides a nice shopping experience for people in Cleveland that are sick of indoor malls.

This is my local Target. The staff (including pharmacy) are always friendly and helpful, and…read morecashiers are smiling. The store is pretty typical though sadly a bit lacking in the toy department. The Steelyard Commons Target is way bigger for toys and also overall, so I'd recommend going there when needed. It's a bit out of the way if you're an eastsider but it's way "better" than settling for the Walmart nearby. Tip: They usually have promos when buying laundry detergent or other house supplies, to buy X products and get X amount on a Target gift card. I try to do these... household items don't go bad and free money is my favorite! As far as parking, the lot is a mess (poorly lit and not well stop signed) but there is always ample parking.

Quick review because I don't want to harp on. My boyfriend and I really do not like this Target…read more Its layout is confusing, the parking structure is a disaster, it is understocked, and always has long lines. The upstairs checkout lanes are never open and it took us forever to find the shoe department. In the end, we didn't continue to shop around after picking up a pair of $35 shoes because this claustrophobic store had exhausted us. Now I remember why I hadn't been back here since I first moved to Cleveland 6 years ago. It has only gotten worse.

I ordered a few high end pants online that were delivered in individual tiny plastic bags…read more Literally jammed in. Anyway, tried them on, one was huge on me so the very next day I went to SUCKS to return it. The woman, then the manager wouldn't accept it saying it looked worn: pointed some little snug on the bottom and wrinkles/creases in some areas that only them saw. I literally got the package after 6pm the day before, so unless I worn them to bed.... it was a real pain to return them, but trying to accuse me of returning an used item- they can go to hell. Sticking to Nordstrom from now on. I prefer being ignored while I shop because I hate talking, but if that's not your thing- prepare to not be acknowledged at all. Oh and shoe department is a joke!

Ordered a $600 Burberry scarf and it arrived balled up in a piece of plastic. Buying designer items…read morecomes with the experience. The packaging with designer is usually exquisite. This was just disappointing. How can you gift an item full of wrinkles and zero presentation. I will be returning this on pure principle! Do better!

Nice store. Check out is arranged differently from others. Line weaves through the maze of small…read moreitems, snacks, candy, etc. Lots of registers are in a line. At the far end of the line are racks of online order pick ups. And there is self check out if you don't want to wait for a register that does returns. I hadn't seen that before.

Your app either slow or doesn't open at all. Your customer…read moreservice, phone and live texting. It's impossible to get information. Why can't I call and speak to someone that I can understand? Why do I have to put in my entire card number and Social Security number, to make a payment? it was quicker before you switched to a bank card! Too often, while searching your clearance online, the price when you look at the item isn't the same as the one while scrolling. I have NO issues with in store shopping.

I received a flyer about the opening of new Meijer, so I stopped in. I have never been to Meijer…read morewith the exception of Fairfax Market which is a smaller Meijer. It's easily the best shopping experience in Richmond Heights. There's just a few problems. This Meijer is huge and has a pretty good location close to the former Richmond Heights Mall. There is construction right in front of the store (lanes still open), but there are also helpful arrows indicating parking lot entrances. I was not happy with dim parking lot lights at this Meijer as a woman navigating my way back to the car in the evening time. Inside this Meijer is very clean and spacious. All departments and aisles are clearly marked, it is easy to navigate the store. There were only a few customers inside so the checkout was quick. The store is very well stocked, there is a lot of variety, and large number of local brands. There is even some local Brush Arcs merchandise. Prices are average, no super specials seen. There were a lot of choices for food to go at the end of the day, which is a plus. There were even some rotisserie chickens left which is a rarity. Sushi was very tasty. Pricing was very weird though, browse before you buy. I was looking at hot prepared chicken with 3 pieces for almost $7, then cold prepared chicken with 7 pieces for $5 something. Same chicken. So price compare before you buy. The standout was the produce aisle. The produce looked amazing and so fresh. I was amazed and navigated the entire produce section. It looked better than even at stores such as Whole Foods and Trader Joe's. I was very impressed. One thing that discouraged me from returning is a heightened level of security. I understand the need for loss prevention but this was excessive. There are cameras everywhere to the extent that you feel like you're on a reality show. There are also employees who strangely stop to observe you and walk after you. I've experienced it thrice within maybe 20 minutes at this store. It's just very strange. Not a very pleasant shopping experience. It's just excessive I hope that this store improves. It has great potential in this community.

I visited the newly opened Meijer in Richmond Heights and am thrilled to report that it's a great…read moreone! My prior experience with Meijer was limited to the Fairfax market. This store is huge and has pretty much everything you would need. The store is HUGE!! It sells groceries, pet stuff, home goods and so much more. There is plenty if parking up front. It's clean with lots of employees present to help if you have any questions.