This store felt like pure chaos to me the moment we walked through the door. While my local Rack…read morehas catch all racks with a plethora of items, this location was mostly that. I don't know if I'm alone on this, but it was overwhelming. I prefer to see racks of like items, maybe different colors, but there was very little of that here. The majority was racks and racks of clothes, different styles and sizes all together. While I know a lot of people like to find a deal at and enjoy the hunt, that's not me when it comes to digging and digging through racks of differing styles. I didn't really pay much attention to the prices, as I didn't see anything that interested me, but I imagine they're decent like their sister stores across the country.

I always shop here when I come visit from North Carolina. Excellent customer service and unique…read morepieces!

I recently was in the business to get a strapless bra for a dress. I headed to Nordstrom and said…read moreto myself why not get fitted as well, it had been about 5 years. Associate Jo was absolutely amazing in helping a girl out. I cannot recommend them enough for a fitting experience. I never once felt uncomfortable or pressured to purchase anything. I'm absolutely glad I decided to get measuredto my disbelief, I had went up 2 cups sizes. I now will have to replace every bra I own. Jo assisted in helping me pick different styles and shapes. Truly her expertise was top tier. I will be back to grab some more soon now that I have found brands that I love. My clothes fit way more flattering thanks to Jo in intimates. Thank you Jo!!

I ordered a few things online. Two dresses for my daughter's wedding were not quite what I wanted…read more I brought them back to the Beachwood store. The sales lady was so kind and helpful. (Alexa I think). The store was very clean, and had a great selection of formal and fancy dresses! I went during the week. It was a pleasant experience. I would recommend. We need to keep these stores open. Not everything can be online.

Macey's, you need to give jasmine a raise or never let her go she is beyond valuable to your…read morecompany. I went in unsure of what cologne to get, after looking I asked a lovely women named jasmine who works in the fragrance section. She not only helped me chose one I liked but also made sure it was the right choice for me. I highly recommend going to shop with jasmine she will get you right every time!

I was once very impressed with this Macy's. I was a frequent visitor years ago. Back then the store…read morewas grand, well organized, and had exceptional service. The entire shopping center and this store recently sharply declined. I was very disappointed in my last experience. SHOPPING CENTER: The shopping center contains Macy's and Target. The plaza was formerly more lively. The store has multiple entrances, and two parking lots. Surface lot parking is limited. Parking garage space is plenty. However, this parking lot is very dark day and night. It doesn't quite feel welcoming or safe. STORE/INVENTORY: The store is your typical Macy's experience with a little less dazzle. There are no seasonal decorations. The inventory is mostly in disarray. It is also very dated. I was surprised to see the styles of dresses especially. The good news is that there is a big clothing sales section. Overall, it's hard to understand the pricing of items due to signage and labeling. The inventory online doesn't reflect the in-store situation. I was looking for various pairs of shoes that were available online but not in store. Not just a single pair, multiple. SERVICE: Honestly the service is terrible in multiple ways. Beauty department has very persistent sales tactics. Even if you politely decline the perfume offers, the sales people persist. Personally, most perfume gives me headaches so I didn't appreciate the persistence and lack of understanding when this was shared. Some areas of the store completely lack service. For instance, the shoe department is completely unstaffed. You are on your own. It just seems like one area where the assistance could be valuable. Checkout is the most unfortunate customer service encounter. I approached checkout with two pairs of shoes worth over $200. I was trying to find a second shoe for the display shoe in my size. Since there was no one in the shoe area, any other departments, it was the only place to ask. There was a lot of confusion before it was sorted out that the shoe area is not staffed. I was then handed the shoe and told to go resolve it on my own and find the other shoe. There were no attempts to even pretend to look. The statement was - "we don't carry these shoes in store, we don't know about them." The sales associate kept handing me the shoe and sending me away. It was very confusing, I genuinely didn't know what I was supposed to do. Return the shoes or look again? Long story short, I went to Dillard's and had an exceptional experience. I didn't buy anything at Macy's based on this experience. I wouldn't recommend this store for positive customer experience. It was once quite pleasant but not any longer. The service is severely lacking unfortunately and needs significant improvement. There is just no customer-centric experience.

The big department stores here are Nordstrom, Saks, Fifth Avenue, and Dillards…read more I usually try to park by Macy's, since it's a store most familiar with. I decided to park by Nordstrom instead. I just saw a pic that there was a shooting here back in March of 2018, that's scary. It's rather dead in the shopping center and there's not a lot of cool stores to look at, that's unique. I think the biggest concentration of people would be in the food court area. There's quite a few empty kiosks and stores as well. A sign that shopping centers have dwindled in popularity?

Very high end. We shopped a little here and there and were in the area for the coffee spot next…read moredoor. Place is enormous with great selections and easy parking.

Cute lil farmer market with good parking nearby. Art, veggies, fruit, flowers, soap, and baked…read moregoods as well as some informational booths.

My legacy is that coming to this village is an indifferent experience. They've tried to create a…read morelegacy for themselves by making it so fancy and outdoors, but they're forgetting they're not in TX, AZ or CA maybe. It is a pretty standard new style overly fancy shopping centre located in the Cleveland Ohio area. It's expensive and it's fancy (did I mention fancy) and it's outdoor (and fancy) which isn't always a good thing in this region, especially during winter months. It's one of these outdoor (did I mention it's outdoor) shopping villages (and fancy) with all the high end stores, but it's still cool to have it here, and it provides a nice shopping experience for people in Cleveland that are sick of indoor malls.

The selection was amazing, and the store was very clean and easy to navigate. It was easy to find…read moreeverything I was looking for

Here's another crappy review. I only continue to shop here because it is by far the closest…read moreTarget. At 9:20am on a Sunday, all but five carts are still parked in the parking lot cart return. The parking lot is loaded with trash. Just about every shelf I had to shop was empty. Trash cans inside were over flowing. Gross. This target has sadly gone down the toilet.

I ordered a few high end pants online that were delivered in individual tiny plastic bags…read more Literally jammed in. Anyway, tried them on, one was huge on me so the very next day I went to SUCKS to return it. The woman, then the manager wouldn't accept it saying it looked worn: pointed some little snug on the bottom and wrinkles/creases in some areas that only them saw. I literally got the package after 6pm the day before, so unless I worn them to bed.... it was a real pain to return them, but trying to accuse me of returning an used item- they can go to hell. Sticking to Nordstrom from now on. I prefer being ignored while I shop because I hate talking, but if that's not your thing- prepare to not be acknowledged at all. Oh and shoe department is a joke!

Ordered a $600 Burberry scarf and it arrived balled up in a piece of plastic. Buying designer items…read morecomes with the experience. The packaging with designer is usually exquisite. This was just disappointing. How can you gift an item full of wrinkles and zero presentation. I will be returning this on pure principle! Do better!

Nice store. Check out is arranged differently from others. Line weaves through the maze of small…read moreitems, snacks, candy, etc. Lots of registers are in a line. At the far end of the line are racks of online order pick ups. And there is self check out if you don't want to wait for a register that does returns. I hadn't seen that before.

Your app either slow or doesn't open at all. Your customer…read moreservice, phone and live texting. It's impossible to get information. Why can't I call and speak to someone that I can understand? Why do I have to put in my entire card number and Social Security number, to make a payment? it was quicker before you switched to a bank card! Too often, while searching your clearance online, the price when you look at the item isn't the same as the one while scrolling. I have NO issues with in store shopping.

I received a flyer about the opening of new Meijer, so I stopped in. I have never been to Meijer…read morewith the exception of Fairfax Market which is a smaller Meijer. It's easily the best shopping experience in Richmond Heights. There's just a few problems. This Meijer is huge and has a pretty good location close to the former Richmond Heights Mall. There is construction right in front of the store (lanes still open), but there are also helpful arrows indicating parking lot entrances. I was not happy with dim parking lot lights at this Meijer as a woman navigating my way back to the car in the evening time. Inside this Meijer is very clean and spacious. All departments and aisles are clearly marked, it is easy to navigate the store. There were only a few customers inside so the checkout was quick. The store is very well stocked, there is a lot of variety, and large number of local brands. There is even some local Brush Arcs merchandise. Prices are average, no super specials seen. There were a lot of choices for food to go at the end of the day, which is a plus. There were even some rotisserie chickens left which is a rarity. Sushi was very tasty. Pricing was very weird though, browse before you buy. I was looking at hot prepared chicken with 3 pieces for almost $7, then cold prepared chicken with 7 pieces for $5 something. Same chicken. So price compare before you buy. The standout was the produce aisle. The produce looked amazing and so fresh. I was amazed and navigated the entire produce section. It looked better than even at stores such as Whole Foods and Trader Joe's. I was very impressed. One thing that discouraged me from returning is a heightened level of security. I understand the need for loss prevention but this was excessive. There are cameras everywhere to the extent that you feel like you're on a reality show. There are also employees who strangely stop to observe you and walk after you. I've experienced it thrice within maybe 20 minutes at this store. It's just very strange. Not a very pleasant shopping experience. It's just excessive I hope that this store improves. It has great potential in this community.

I visited the newly opened Meijer in Richmond Heights and am thrilled to report that it's a great…read moreone! My prior experience with Meijer was limited to the Fairfax market. This store is huge and has pretty much everything you would need. The store is HUGE!! It sells groceries, pet stuff, home goods and so much more. There is plenty if parking up front. It's clean with lots of employees present to help if you have any questions.

I don't expect much from Walmart, but even by this standard, this was a really horrible location…read more The spray paint cans were all under lock and key. That wouldn't be so bad, except that there weren't any sales associates around who could open up the glass case for me. I decided to go elsewhere for a can of Krylon instead. Much of the men's underwear was also locked away in a glass case. Not the good moisture-wicking stuff, mind you. It was the cheaper Fruit of the Loom underwear that was locked away, bizarrely enough. Do they really have a problem with people stealing or vandalizing the cheap underwear? And not the more expensive stuff? Again, this wouldn't be a bit deal if a sales associate was available. The grocery selection wasn't great in comparison to the other Walmart locations either. And many of their suitcases had no price tags or price signage available. How do they expect to sell these things? This strikes me as a place where the management has pretty much given up on trying to sell stuff.

Actually the worst Walmart I've ever been to. And I don't have unreasonable expectations for any…read moreWalmart. But this one is absolute trash and should be avoided. First off, walking through the store I could smell weed. And no body was that close to me so I questioned if someone was actually using a pen inside the store. They were prepping for restocking but it was a mess. No order. Employees on the isles didn't greet you, but kept their music playing loudly (loved all the profanity!). And checkout was ridiculous. I was told (after I was already ringing up items) "No self-checkout!" on the self-checkout line that was green. The same person who shouted that, was standing right there as I walked up and started ringing up my items. And I walked past a handful of employees as I made my way back to the exit only to be told when I was almost there "You can't exit that way." Cool cool cool. Poor customer service. Messy store. Avoid it.