My head light was out for a while and I took a chance (unintentionally) to buy another on one of…read morethe coldest days. It was late, but Lorenzo still went outside and changed it. I've been to other stores who made excuses for not doing the service after a purchase, so I was relieved and grateful for his willingness to brave the weather and install it. Thank you!!

Went in for basic assistance just to be told that nothing could've been done , go somewhere else…read morefor actual car assistance

Stopped by to purchase battery cleaner and I was assisted by Eric. He was able to clean the…read morecorrosion off my battery and check it as I've been having issues. He was very friendly, knowledgeable, and helpful! I will definitely return here, if needed, in the future.

I had only called this O'Reilly Auto Parts location. I never physically visited. However I have to…read moresay, Danny's customer service (over the phone). Was simply AMAZING. Danny not only listened to me talk about the issues I was dealing with (car wise). He spoke highly about another man named Melvin. Who just so happened to be a Mobile Mechanic. Danny gave me Melvin's number and he answered when I called or maybe I had to send him a text. Nevertheless Melvin let me know that he's a RELIABLE, Trustworthy, and decent person. He told me, He'd be able to come and see what was actually happening with my ride. Because he was gonna be in the area. Twenty minutes later Melvin was calling to let me know he was outside parked by my ride. That's what's lacking in today's society. There's so many weasels out here in the world. He explained to me what was actually going on with my car without charging me $179 like Christian Brothers had done a few days before still Smdh about keeping that appointment. It's definitely a learning experience for me as a woman. Never jump to go to the first mechanic without searching around for possibilities. Thanks to Melvin I didn't have to spend $4000.00. I'm thankful for his Service and Knowledge of mechanics. If you're ever in need of a reliable, honest, and professional person to work on your car without charging crazy Assessment fees, and off the wall Diagnostic fees. Then Melvin's the guy...tell em' I sent cha. Lol

I had been having trouble with my car not starting/ suspected battery issues. I brought it by and…read morePaula was amazing and helped me in less than 10 minutes! She tested the battery and alternator, but while working she immediately noticed a loose connection. She tightened it up and sent me on my way! I couldn't thank her enough. Definitely recommend!

I purchased a Duralast battery (Model 75DT-DL, Group Size 75, 650 CCA) from the AutoZone location…read moreon Garland Road in Dallas, TX, in November 2024. Before purchasing, I asked the salesperson a very specific question: If this battery fails within the 2-year free replacement window and I receive a new battery, does the new battery come with a fresh 2-year warranty? I was told "Absolutely." To be certain, I asked to speak to the store manager, and received the same answer. In May 2025, just six months later, the battery completely failed. I went to the AutoZone on Ross Avenue to replace it (because that was the closest store to where it died). When I explained what I had been told about the warranty resetting, I was met with a completely different response. I was told flat-out that the warranty does not restart and was treated with condescension for even suggesting otherwise. No attempt was made to explain the discrepancy--just rude and dismissive behavior. At this point, I'm unsure which store gave me incorrect information--but one of them clearly did. I was very clear when I asked my question at the time of purchase, and I relied on the answer I was given when making the decision to buy. The battery failing after only six months is disappointing enough on its own. But being told different things by two separate AutoZone locations--and being treated poorly in the process--is unacceptable. I expect consistency from a national chain, especially when it comes to warranty terms that directly affect the customer's rights and expectations.

Lets face it, when a retailer finds out you are not making a purchase at the time you are there,…read morethey loose interest big time. I've even heard, come back when you can make the purchase and we'll set things up for ya! Not the case at 4 Wheel Parts Dallas. Michael was quick to get my appointment made, up on the lift and questions answered and followed with "when you get ready, we are here"! And I will! Now I can prepare and get er done!! Thanks 4 Wheel Parts!

I am not a cat person, at best all I know how to do is drive haha…read more So receiving the help and information I was granted today was so huge and I am so grateful for it. Even more so the job well done! I want to Personally Thank DAVID!!! I wasn't in line more than two minutes before you acknowledged me and helped me out!! Yall are my new go to no questions! Amazing customer service from everyone there!

It looks like my experience has been no different than everyone else who gave a review here on…read moreYelp. I ordered an ABS module on January 28. They took my money right away with a promise of delivery in 5-7 business days. 5 business days later they sent me an email cancelling the order. A phone call confirmed they were having a QC problem. OK, no big deal, right? The problem is they promised me a refund to my credit card in 3-5 business days. On the 6th business day I checked and the refund was not posted. I called and they said thewy were having a bank problem and it would be another week (yesterday). I checked this morning and guess what, no refund! I called and they said they were still having a bank problem and it would be another week. They kept my money tied up for far longer than they promised, leaving me to find other solutions to the problem I needed to solve. Be very careful with this company. They are quick to take your money then not follow through on their promises.

Horrible company to deal with. Zero integrity. The manager of the store even swore on her kids'…read morelives that she would personally resolve my issue and then didn't deliver. It is now 75 days since they sent me a lemon transmission and still have not replaced the POS that they sent me. Their favorite word at 50 Stars Auto Parts is "tomorrow" Tomorrow is this magical day that never arrives at 50 Stars. i have been told that my replacement part will ship "tomorrow" on SEVEN different occasions now and I am still waiting on "tomorrow" to arrive so that after 2.5 MONTHS of having a car with no transmission, maybe they will send me a non-POS tranny. No one at the store speaks fluent English either so listening to their lies and half-truths also requires you to translate on the fly and ask them to repeat themselves constantly because their foreign accents are so thick that communication, let alone honest communication, is almost impossible. They also love to blame the "new guy" that didn't know how to do his job yet. Their parts counter guy told me that the reason the tranny they shipped was defective was because the "new guy mechanic" didn't know that he was supposed to inspect and run diagnostic checks on the tranny before shipping it and just "grabbed the first part" that he came to. What a way to run a parts "business". If you read any of these reviews and still give your money to 50 Stars Auto Parts, you would be just as well off if you took the money out of your wallet and set it on fire. It will give you the same results. AVOID AT ALL COSTS! Negative 5 stars!

Really happy I went with On the Spot for my bed liner. The quality is great and the final product…read morelooks awesome. Everyone there was super friendly and easy to deal with, which made the whole thing smooth. The price was solid too, especially for the level of work they did.

Had them out to put bedliner in my Jeep Gladiator...they did an AWESOME JOB...still can't believe…read morethey came to my apartment in Garland, TX to do my spray-in bedliner...Highly Recommend to anyone who wants a good bedliner... my tech was super cool too...Thank you guys!!

The Live oak store has no inventory worth your time and effort…read more I have been in there at least 5 time and all I hear "It's at another store, we can order it today and maybe get it in 2 days." I don't trust them as they act like I am with ICE.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Jose helped me within seconds of arriving to this autozone good work ethic and respectfulread more

i went in to replace my battery and my car key case because it broke…read more i didn't know which battery to get and one guy just pointed at where the batteries i had asked this girl to help me and she was just frustrated with helping out she opened my battery open then handed it back with the dead battery in it ... asked her if she could take the battery out because i couldn't and she gave me attitude didn't even help me switch out the car key case .. so left with my broken keys i wish i got her name but do not go here !

I put in a request for service way past regular business hours for most places, and they called me…read moreback within two minutes. In under 45 minutes I had a technician, Richard, who kept in frequent contact with me all the way up until his arrival. His service and professionalism was second to none, and he was very personable as well, despite it being below freezing temperatures outside. He had my car up and running within 30 minutes, which would have been much sooner had my car battery not been a boat battery. (lol) Because of that he had to fix a few things, but that did not change his professional attitude. Thanks Richard!

My technician was Richard Petty. He arrived quickly and was very polite and professional. He was…read morekind enough to let a complete stranger sit in his truck to get warm while he fixed my truck. Richard was very thorough, he made sure there were no other problems. I was really ezpecting to pay a fortune and was shocked how inexpensive it really was. God forbid I break down again, but if I do I am calling Batteries 911!