Better Homes Home Improvements completed a patio cover for us this fall. We are very happy with…read moreit, and it seems like quality work. I have to drop them a couple stars however. First, there were several sheet metal screws left around the deck and in our driveway after they left - one of them ended up in my truck tire. Also, during the estimate we talked about covering up our existing 4X4 posts with the same material used on the new posts (to match). I don't think it made it into the statement of work however. Still, I called them to ask if I could pay to have them come out and add this. No response. Called again and left message - no response.

Big Promises - Little Follow Up…read more I DO NOT recommend you use Better Homes Home Improvements (BHHI) for two reasons: poor follow up after initial construction and shoddy craftsmanship. Background: We contacted BHHI to build a deck and pergola cover in our back yard. We worked with John Boughal, starting in August, 2017. He was very easy to work with and is very experienced. We signed a contract and used the company's recommended credit union. The total project cost: 15,000. Because of the summer rush, construction did not begin until October. Construction took three days and the workers were pleasant and professional. However, as part of tying in the deck to the house, they had to cut into the hardiboard siding. Their process left a 3" gap between the deck and the hardiboard. It took some conversations with John to convince him to put in trim to cover the gap. Once they were complete and left, they left trash, sawdust, and extra screws. They also did not fix the hardiboard siding and left the trim unpainted on the ends. By December, the gutter end piece fell off, the deck pieces started to warp, and one corner of the deck started to raise. I called John and left messages, took pictures and sent two texts. I received no answers. In June, I called the main office and talked to Paul, a co-owner. He said he would have someone come out and fix the problems. A week later, some guys came out and fixed the boards with extra screws. The funny thing was that they mentioned that they knew about this type of board warping --- why did they not add extra screws during initial construction? They also caulked the exposed nails on the trim and said they would come back to pait the trim. Shortly after talking to Paul, I did receive a call from John apologizing for not returning my calls/texts because he receives a lot of spam on his phone? A month later, the workers have not returned. I took pictures and sent a text to Paul. Shortly thereafter, I received a call from John saying that he never promised to paint the hardiboard or trim. That they never do that and some people prefer the 3" gap with flashing exposed. Here is what I think: I am paying $15,000 for a deck and cover. For that amount of money, I believe I deserve to receive a professional product (and warranty) that seamlessly ties into my house and maintains the integrity of the house against weather and insects. For shoddy craftsmanship and poor follow-up, I do not recommend you use this company.

I immediately knew that John understood my vision! The gravel patio is the view from my living room…read moreand the deck extends the footprint of my kitchen; both are visible from the entire back of my house. So, it was important to me that it looked a certain way. John & crew really delivered, the space is beautiful and I love it. The deck is great for entertaining family & friends, sun-bathing or enjoying a peaceful morning cup of coffee. My teenage son & his cousins prefer to hang-out on the gravel patio, I primarily use it as a guilty pleasure for afternoon naps. We are thoroughly enjoying our new outdoor space and I am grateful to John & Allender Const for not only creating a lovely addition to our home, but for also increasing my property value. Thank you!

Quick response to my inquiry, showed up on time, communicated well and very fair bid…read more Definitely will use again!

Silverado Showers completed a total remodel of my small bathroom in three and one half days. The…read moreinstallers work for the company and did both the tear out and the rebuild. Lead installer Mike has done this for over 20 years and is meticulous and exacting. Both Mike and Chris are not only skilled craftsmen but also pleasant people who went out of their way to reassure my anxious, loudly barking dog that we were all safe. I am thrilled with the job they did and would recommend this company unreservedly to others who are looking for a quality upgrade executed by an experienced, well-organized and competently staffed company.

From customer service to install, Silverado is absolutely a 5-star business. It's not the cheapest…read morebut the best isn't cheap and after seeing the final product it was 100% worth it. Many companies claim to have good customer service and quality work but Silverado delivers on those promises. We have a "vintage" 1948 bathroom that presented some challenges. While other contractors refused to even consider it and recommended a complete gutting Silverado worked with us to integrate the new shower in our retro bathroom. Their installers work for them and are not independent contractors. Abel was amazing. They take care to create as little disturbance or mess as possible and pay attention to all the details. There was a plumbing issue (old house problems) and Abel spent the time to solve it correctly. We worked with both Larry and Glen setting for bids and material and both were wonderful. Larry even stopped by to check on the progress of the project. As for the product itself, all of the materials are top quality. You can find cheaper alternatives (BathFitters, premade surrounds) but the quality of both the materials and install can't match Silverado. If you are considering it I'd highly recommend a visit to their showroom. The end product is beautiful and the best part--no grout cleaning ever again!!

We've worked with Noah twice and will always have him in mind for future projects. His team did…read morewonderful work when we first moved into our home, and we had them fix a patch in our ceiling recently as well. He and the team are great!

I was lucky enough to run across Red Cap Construction during a real estate transaction. Though my…read moreinitial conversations I was struck by how enthusiastic Noah was about his business and crew. I had an opportunity to have Red Cap do a trash out on a property. Fast, friendly, and completely professional through the entire process. While not typical construction the attention to detail on this less than glamorous project indicates to me that no matter what you need done the team at Red Cap Construction will get it done right the first time. I can say with great confidence that if you have the need for honest, reputable contractor you should call Red Cap Construction. I know you will be pleased with the service and quality of the people and the work!

I was fortunate to find Mike a couple of years ago when he diagnosed a leak in my wall, solved the…read moreproblem and restored the wall's integrity and appearance. Recently, I asked him to replace my kitchen counter,sink, faucet and garbage disposal. He did it all in good time and once again it looked flawless. I highly recommend Mike and his wife Danielle -they are responsive, professional, knowledgable and reasonable.

Mike and his team, Jared and frank are just excellent! Their work is exceptional. We are very very…read morepleased with their results. It was so nice to have them come out, take a look at measurements etc. and got back to us quickly with a quote that we were happy with. They completely rebuilt our second story deck and their service was impeccable. They were very pleasant and always kept us up-to-date each day as to what they were going to do for the day, and they followed through. Their communication through Danielle is exquisite. She always notified us as to when the guys would be here and they were ALWAYS on time. It wasn't only that, in our situation they were going to just replace the floor. However, the last company unfortunately did a terrible job and we had wood rot everywhere. They showed us the damage and gave us great recommendations as to what we could do to fix it and never have problems again. We received updated quotes for us to review and accept as we moved on having them rebuild the deck. We've never been happier with the Value of a project.

We knew when we were going to get our roof done, we would be using Preferred Roof Services. They…read moreare local, family owned and ran and take pride in their craft. This house's roof was 34 years old as were the gutters and we were dealing with a very difficult HOA that demanded one specific brand and type of shingle to replace the cedar shake. They took extra care and built covers over all of my garden boxes and water features. They made sure they picked up all scraps and residual material. The pride they took in the entire project was worth its weight in gold. They even had an excellent gutter referral and suggested that black gutters would really complete the appearance. Our home, in Gem Heights, originally was the model home when it was built in 1987. It's definitely a catch with the new roof! Thanks Preferred Roof Services!

Got estimates from 4 different roofers in the Parkland area, Sam, the salesperson, came buy, gave…read moreme an estimate with 2 options - a full tear-off and replace and a partial. Decided to do the full tear off, got an estimate for $6700 and he thought that it would be another $240 for ply sheeting replacement. Turned out to be about double that, which set me back a tick as I was pushing it at $7000 anyway. As for the job? I think they did a good job - my house is 3 stories so I can't really see what they did. They did warranty their work for 2 years and the material is limited lifetime, so we'll see. I did stop by on my lunch hour during the work and they did have everything torn off. Time will tell whether or not the work is high quality. But I do have high hopes that even if it's not they will stand behind their work.

Eric and Robert were an absolute joy to work with. The project was completed on time and the…read morequality of work was excellent. They communicated in a timely upfront and honest manner. Would definitely recommend for any kind of concrete construction or patio work

I needed an expert to look at some siding concerns and the roofs of my house/structures to plan for…read morethe future. I really wanted someone local (near Oly/Lacey/Tumwater) and found Equity Roofing's great reviews. Jose showed up right on time (this rarely happens so I was immediately impressed), helped assess everything and was very honest. Despite how ugly the siding was, it was just cosmetic and didn't require any repairs (yay). The biggest roofing project could be deferred, but a smaller structure needed a new roof yesterday (it was decades old and I rebuilt everything but the roof 5 yrs ago so was a valuable investment). He gave me quotes on all the structures and came in at the lower range of average roofing costs. He was able to be out within a couple of weeks to do the small roof and they were timely, efficient, very clean and did a beautiful job. Jose also scouted around the structure after the job to make sure it was properly picked up after. Throughout the process he was very responsive in emails and there were never surprises. I have recommended him to neighbors and am saving to do the main roof in a year or two. He is a very honest, reliable business and family man with high integrity. Stay local and you will be so glad you did. I'd give him 10 stars if I could.

These guys are amazing! the communication was prompt. Jose sent photos to update me and have me…read moremake decisions on shingle color. the options for shingles were great! They finished the roof way faster than I expected! The thorough clean up they completed was great. Some contractors leave a bunch of trash. Jose's team didn't leave anything behind. The quality and customer service was worth every penny.