Think twice they are crooks, take your money up front and don't complete the services.read more

Be careful, they give you a roundabout amount what you need to pay and tell you that general…read moreanesthesia is covered and that is not true. We were told Anesthesia is cover under Dental United Concordia and it was not. I even question it before signing anything and was told yes United Concordia covers anesthesia that is 100% not true. They don't cover anesthesia. As we now know we are responsible anesthesia bill. They need to review the Law "No Surprises Act" that was put in place. Please be aware. They need to be more transparent how they review the amount with patients. As you can see other review's SAME issue over and over. Do better Lehigh Valley Oral Surgery and Implant Center.

Well organized practice. Everyone knows their role, and everyone I interacted with was super…read morefriendly. I have a pinched nerve in my back which prevents me from laying flat without pain. They worked with me to get me comfortable on the chair, even rolling up a towel for under my leg. I had been to Dr. Kingston a long time ago, he remembered me. The whole procedure was painless, no anxiety. I would very highly recommend Dr. Kingston and his employees!

Dr. Kingston and his entire staff could not have been kinder or more professional. I walked in to…read moremake an appointment to have a small lesion removed from my tongue. I was very scared and had waited months to ask for help. Instead of just giving me an appointment, they went the extra mile and took me right in and within an hour he fixed my problem. I was walking out the door before I had a chance to 'chicken out'! No pain and immediate recovery. I would go to Dr. Kingston again and highly recommend him!! Debra Shankar

I if could give no stars I would. I have one wisdom tooth and it was not hurting me. I was not in a…read morerush for an appointment because there was no pain, but I made an appointment and March was their earliest slot. A couple of weeks later the wisdom tooth fractured, but still no pain. A few weeks after that, pain started that was quit severe and my right Jaw looked like I was storing nuts for the winter. I call OMS and I state that this is an emergency and I need an emergency appointment. The receptionist told me about my March appointment. When I said emergency, she should have got off her behind and check with one of the surgeons to see if they could fit me in, she did not. She kept on telling me I had an appointment in March. After that encounter I was in pain and very angry. The next day my sister took me to the ER and they managed to get me an emergency appointment for a St. Luke's dentist on chew street. The doctor looked in my mouth and said I don't do extractions. My question, why did they send me there if this dentist did not do the service I needed? However, this doctor gave me a new referral with STAT for the urgency and a list of all the oral surgeon in the Valley. Instead of leaving this dentist office I started calling and found a dentist that had an emergency slot for the next day. This doctor stated that this WAS an EMERGENCY and asked if I wanted to remove the tooth that day. Long story short, this dentist removed that fracture wisdom tooth and drained any infection he saw. I was giving post op instructions, but the next morning I looked I still looked like a chipmunk and the pain had me rocking and crying. My sister took me back to the hospital in Allentown (St Luke's). I was told that I needed to be transferred to the Bethlehem location. I waited in the ER over night and at least they gave me pain medication. The next morning the ER doctor told me he was getting transport arranged and I was going to be admitted directly from the ER to the Bethlehem OR. Once I got to Bethlehem I was taken directly to the Operating room. Even though the tooth was gone there was a raging infection that had been brewing for some time. This surgery seems to go well, but I was still taking pain medication, and could not open my mouth wide enough to eat. I went home the next day and I was happy to sleep in my own bed. I went out to make sure I had things I needed before the snow coming the next morning. On the way home I got a call from St. Luke's Allentown informing me to go to the Bethlehem hospital because one of the blood cultures came back positive. I was admitted and have been fighting the infection with IV antibiotics since, long story short I had Septis. As I write this I am propped up and still in the hospital.The surgeon put in two drains; one inside my mouth and a drain on the outside of my face and gave no instruction on How they are to be close, especially the drain inserted by my jaw line. This surgeon only concern was about how everything looked better and telling me that I did not have pain when I felt horrible pain; did I mentioned this was a ST. Luke's OMS surgeon! I wonder if I punched him in the groin, could I tell him what pain he was is feeling. That goes to show you that the "color of care" and racial health care disparities are alive and well. My main concern is the sepsis in my blood could have a major issue with my heart, Pacemaker, and other vital organs. With all of what I said, this could have been avoided if the OMS gatekeeper could fit me in when I originally called. If my surgery was done at a reasonable time and date, the infection would not have grown because it was first time that tooth socket would be open due the extraction and, most likely I would not had to drain, instead of days later allowed the infection to grow. I will never get the time returning to ER, hospital stay, and slow recovery at back. I am really disgusted with St. Luke's OMS and would never go to them for anything ever. (Updated 3/15/2024) With all the IV antibiotics, two weeks later I developed Clostridioides Difficile and a horrible UTI. C-Diff is highly contagious and the symptoms are diarrhea, fever, nausea, vomiting, headaches, dizziness, and basically feeling like you want to die. Once again all this could have been avoided. I am still recovering from this horrible infection. You can read about this https://www.cdc.gov/cdiff/what-is.html.n If you read what the CDC has to say about C. Diff; this infection could have killed me. Shame on you St Luke's OMS. The first part of this review was written at the end of January while I was still in the hospital, but was not posted. Dr. Karen Glover DM/IST

*Be warned this is going to be long but I am disappointment and want to share my story. If you want…read moreto be totally prepared for what you may be getting yourself into by going through this office for dental work, please read on* I was referred to this office by my dentist, who wanted me seen for wisdom teeth removal & extracting a broken tooth. It took me almost three months to even schedule a consult, I called multiple times and nobody answered, I left multiple voicemails and nobody called me back. Once I was lucky enough to have someone answer me, the appointment they offered was in September, I talked to them in MAY. Fast forward to the end of June & I begin having serious problems with my broken tooth. The nerve was exposed so every time I tried to eat/drink/swallow I had extreme pain shooting up my face. I called and of course nobody answered, I left a message about seeing if I could get in sooner and nobody called me back. After 2 weeks of pain and almost no eating, I finally had enough and called my dentist to try and contact them for me. They told me they'd call them to get me in for an *emergency appointment* (that part is important). Well of course they didn't answer my dentist's office and a message was left. They call me the next morning saying I was on a "cancellation list" (which was a lie) and I could be seen that day at 11:45. Great! I took the day off work for this thinking something would be done since I was told *emergency appointment*. I go in to the office, they only saw me for a consultation. I tell them my dentist's office told me Id be coming for an emergency appointment for my painful broken tooth that's hindering basic necessary things for living, I get told "they gave you misinformation and that's not right". They tell me I can schedule my surgery and offered me, again, SEPTEMBER. I was in tears and begging the girl at the window to schedule to please get me in sooner because I just could not deal with the pain any longer. Thankfully, they had an extra surgeon coming in from the hospital doing surgeries and I got a spot the next week. Awesome, all is done I get my surgery and can finally recover from 3-4 weeks of pure hell. Now since the day of my consultation my job put me on a medical leave because I am a nurse and how can you possibly do that job in such extreme pain you can't think straight. I explained this to them at the office and asked the doctor if he'd do my medical leave papers, which he said yes he had no problem with doing. He messed up my paperwork and didn't listen to a single thing I said and only did the forms for 2 shifts after surgery. I was out for 6 shifts. Thankfully my manager knew what was going on & suggested the leave or I could've gotten disciplinary action against me and compromised my position because of this. You also cannot call the office directly even after you are a patient there, all my paperwork has the same all locations number that nobody ever answers or returns your call from messages left. What if I had a serious problem after surgery? You can't get ahold of anybody. That is DANGEROUS! On a positive note, thankfully I seem to be healing well. I am 3 weeks out from my surgery, feel fantastic, and am back to my normal routine. I had minimal issues after surgery which I am also very thankful for. I wanted to wait until I was "out of the woods" to write a review because I feared retaliation or mistreatment if I did need help. The only reasons they even get 2 stars: I saw Dr. Isaac for my consultation and she was nothing but absolutely amazing. Very calming and reassuring, and put together a surgical plan that would be the most comfortable for me including taking into consideration my anxiety diagnosis and phobia of the dental work. Dr. Sharma did my surgery, besides messing up my paperwork he was excellent for the procedure and had a positive demeanor in the room beforehand, making jokes and trying to ease my nerves. Serena was who helped me during the scheduling process, she went out of her way to get me the appointment I got when she very well could've just told me too bad I had to wait. Honestly the most helpful person from this entire ordeal. It's sad this is so poorly run because the actual staff there are fantastic, but for a patient to even get seen there it's a very off putting experience. Overall, good staff doesn't negate what I went through during this whole thing. Majorly disappointing.

As I type this, I am using an old dish towel as a bib, just in case the Novocaine causes me to…read moredrool. I just wanted to take the time (before the drugs wear off and I start cursing) to say that Valley Oral Surgery is the best dental experience I've ever had. They are efficient, professional, and affordable. I had a decayed wisdom tooth that broke. It hurt so badly that I could feel my pulse in my jaw. I tried to schedule an appointment with other oral surgeons in he area, but was told that I'd have to wait several weeks for an appointment. Not happening. I tried to go through a local dentist in the hopes of getting a referral and, once he saw how bad it was, might be able to squeak me into a quicker appointment. The unnamed dentist wanted me to get a full checkup, including 18 (!) x-rays and a cleaning, before they would refer me. Then I called Valley Oral Surgery. Two hours later, I was in their office for a consult visit. My one -- and only -- x-ray (the cool 3D kind) was done before I had completed the new patient paperwork. I waited a whole five minutes for the doctor to see me. He checked me out, explained in detail what needed to be done, and scheduled me for the surgery, two days from then. Before I left the consult, they ran down everything for me, including the cost of everything up-front. No BS. They even submitted a claim to my medical insurance, informing be that some carriers do cover oral surgery. I never would have thought to do so, since I don't specifically have dental coverage. Turns out it wasn't covered under my plan, but it was nice that they tried. I left with a handful of information, plus prescriptions for antibiotics and painkillers. Driving time included, it took as long as a lunch break. I went in today for the procedure. The extraction went off without a hitch...not that I remember a damn bit of it. I was in and out within an hour, one tooth less. The most painful part was when he put in the IV line, and that was a pinch. I would highly recommend Valley Oral Surgery.

The team only cares about filling the schedule, not the patient. They never listened to me and my…read moresituation. They ran me around to get bloodwork and other approvals. It was only to fill their schedule and not in consideration of my needs and concerns. These people are not to be trusted.

I arrived at the office for my post op follow-up and was greeted enthusiastically by the secretary…read more I waited less than 10 minutes to be taken into the office to see Dr Fanelle and then saw him within 10 minutes. Dr Fanelle was gentle, kind and thorough. He was also honest. He provided everything I needed from this visit! Thank you OMS!

Good luck getting these people to keep an appointment. They cancelled on us three times. The first…read moretwo times they texted my cell phone. The third time they DID NOT text or call my cell phone but called my land line to confirm. I didn't get it so they cancelled. I called saying we were coming in and they said to reschedule. This is like 6 MONTHS of my son - who is 18 and works ten hours a day - not getting a consult for his wisdom teeth. Thanks a lot.

Excellent service. Concern for customer's well being is regarded above all. Highly recommended!read more

The atmosphere is very welcoming. I liked the honey combed seated area The service is great. The…read morefood was wonderful, outstanding quality and taste. We will definitely be returning.

Office experience is friendly, I feel like you can't leave…read morethere with a good checkup/ cleaning, the staff is always making concerning comments about your teeth and recommending treatments they can do for you that are extremely expensive

The dentists and hygienists were always great. it's a shame their front office staff have such…read morenasty attitudes. They are cold, condescending and devoid of any sympathy or compassion. I had an appointment scheduled and their phone calls did not go through for me since I had call screening in the new iOS so I never got their voicemails. they called me wife whos number they had because I had her listed as a contact for me and she confirmed my appointment for today 10/6. They kept sending me texts, none of which said they'd cancel my appt, but I ignored them since they already talked to my wife. I show up today for my appointment to be met with the most rude unprofessional attitude one could imagine, no understanding or empathy whatsoever, they also made billing errors previously and insisted they were correct until one of the higher ups at my dental insurance spoke with them regarding their coding errors and finally fixed things, otherwise they were ready to mistakenly keep coming after me for money i didnt owe them. You'll be happy with The dental care if you are able to deal with the office staff, but there must be alternatives in the area where you can get treated with dignity kindness and respect at the front desk without confusing and poorly coordinated scheduling policies while also getting great dental care.

Quick and kind receptionist staff, professional doctors and priority on the patients comfort…read more I was in for a Wisdom Tooth extraction last month and it was flawless. I didn't have to wait long either! The waiting room and surgery took less than 30 minutes. Dr Laski and his team communicated very well with me and my family to ensure we took the best next steps for recovery. I was good after about a week with no unexpected symptoms or injuries. Overall it was a quick and easy experience, all professional.

Greetings, I'm definitely not a guy who puts up reviews, Dr…read more Parikh did my 2 extractions...1 wisdom tooth that broke in half and a root canal that also broke all in the same week. I had to have both of them drilled out on the same day...I was dreading this procedure but I had no choice as the pain was throbbing... When I had the procedure done I woke and I had no pain but i was still under the anesthesia...The real test was that night.. Practically No pain! I took Advil 2 times still cant believe I skated through..I hope I never see him again, lol, but the reason I wrote this is because I almost backed out from going to Valley after reading some negative reviews...Listen, I'm a business owner and deal with clients getting upset etc but I'm so glad I followed my gut! again he was great, the staff was great! Thank you Valley