Just got home, wad of gauze still packed in my mouth. I…read moreneeded to visit an oral surgeon. I made a call yesterday, 6/18/15 to another oral surgeon, and they scheduled a consultation visit for 7/26/15. Yup, over a month. I was supposed to advise my dentist when I had made an appointment. They were not happy that I was to wait that long. I told them that Milano and Mazza were close enough that I would consider going there. I hung up and in less than 15 minutes, I received a call from M&M's office to schedule my appt for today with Dr Mazza. (I'm just gonna call them M&M from now on, it seems easier, hehe) I thought I needed two visits, that I would have one procedure done, and a consult on the second procedure. But nope...they did it all in one shot, which I am thrilled about. I saw Dr. Mazza today, during the prep and the procedure, he showed great concern for any pain or discomfort that I might feel. I tried to make it clear that pain in the dentist chair does not bother me, since I know it's temporary. But I could tell that he wanted me to be comfortable and pain free. Post-procedure, Dr. Mazza went over followup care in detail, answering any questions...the usual stuff that you get from a good doctor. The staff is very friendly and I felt less like a patient and more like a customer :) I'm glad that the other place I attempted to visit was booked, and that I had to schedule with Dr Mazza. If you require the services of an oral surgeon, do yourself a favor and visit them first.

I need to share a deeply unsettling and unprofessional experience my 14-year-old son and I just had…read moreat Milano and Mazza Oral Surgery. I will never bring my family back here, and I strongly advise others to look elsewhere for care. We walked in for an appointment today and immediately felt an incredibly uncomfortable vibe. The waiting room was heavily decorated in a way that felt more like a political rally, maga boomer living room VA, than a neutral medical facility. In a lighthearted, almost joking manner, I asked the front desk receptionist, "Is this a MAGA dentistry?" Instead of a direct answer, she just replied that it was "America's birthday." Okay, sure.....and i wish that I got the decorations on the tree. I sat down to fill out paperwork, but literally 30 seconds, the only other patient in the waiting room decided to intervene. Having overhead my question, she stood up, walked over, and completely accosted my son and me. She began screaming at us, demanding that we leave, and claimed she was taking pictures of us. What makes this completely unacceptable is the staff's reaction: * Total Inaction: The office workers sat by and did absolutely nothing. They allowed a grown adult to scream at a parent and a 14-year-old child in their own waiting room. * Lack of Privacy Protection: They permitted another patient to threaten our privacy inside a medical facility. * Blaming the Victim: When I called the office later to address how poorly this was handled, the staff blamed me for the incident and hung up the phone. My son was smart enough to start recording when she approached us. I am sharing the video below to show the interactio, no faces are shown, but you can see the sheer hostility we faced. A medical office should be a safe, professional, and neutral environment for all patients. Instead, Milano and Mazza Oral Surgery proved to be an incredibly unprofessional environment with a staff that refuses to protect or respect their clients. My money will absolutely never go to a business that aligns with this environment and treats families this way. My original question was obviously answered by them not answering me at all. Nor, the very least, telling that lady to stop. The lady screaming is a patient too.

I arrived at the office for my post op follow-up and was greeted enthusiastically by the secretary…read more I waited less than 10 minutes to be taken into the office to see Dr Fanelle and then saw him within 10 minutes. Dr Fanelle was gentle, kind and thorough. He was also honest. He provided everything I needed from this visit! Thank you OMS!

Good luck getting these people to keep an appointment. They cancelled on us three times. The first…read moretwo times they texted my cell phone. The third time they DID NOT text or call my cell phone but called my land line to confirm. I didn't get it so they cancelled. I called saying we were coming in and they said to reschedule. This is like 6 MONTHS of my son - who is 18 and works ten hours a day - not getting a consult for his wisdom teeth. Thanks a lot.

I needed this have my bottom teeth removed and my dentist recommended LVOS. From the consultation…read moreto my actual appointmentI was very impressed! I had to be put to sleep, too anxious otherwise. Dr. Fisher was extremely kind telling me every step along the way. Pain medicine did the trick and of this writing I'm on my way to healing. Yes, they want the payment up front and what's wrong with that? We paid with Care Credit and it's all good!

Think twice they are crooks, take your money up front and don't complete the services.read more

For 35 years, I suffered the relentless agony of a complex dental fistula, misdiagnosed by no fewer…read morethan 15 dentists, 3 oral surgeons, 4 endodontists, and countless specialists, enduring countless procedures in a torturous ordeal. After such an excruciating journey, I've earned the right to judge--and Dr. Nancy Herbst is a heaven-sent miracle, an angel who lifted me from the abyss of despair! Her radiant smile and witty remark that God has a sense of humor melted my heart, while her boundless compassion, vibrant spirit, and unparalleled expertise rekindled my hope. She was the first to correctly diagnose my condition, her brilliance outshining every doctor I'd met. Her extraordinary bedside manner made me feel truly valued and cherished, listening with steadfast care and collaborating with me to create a treatment plan that turned decades of anguish into radiant hope. Dr. Herbst's compassion, positivity, and genius sets a new diamond standard for dentistry--gold stars fall short of describing her! Her approach could transform the entire field if others followed her lead. Young dentists should be breaking down Elizabeth Oral Surgery's doors to learn from her--she's the mentor of a lifetime! Her exceptional staff also deserves immense praise, especially Louis, whose kindness, professionalism, and heartfelt warmth made every visit a comforting, seamless joy. The entire team's dedication and care perfectly complement Dr. Herbst's brilliance. My gratitude for Dr. Herbst's life-altering care knows no bounds, and Elizabeth Oral Surgery is infinitely blessed to have this remarkable doctor and her phenomenal team!

I called the office to ask about how my Delta Dental insurance would work with their office, and…read morewas told that my check ups would be covered and that I would receive an estimate before any dental procedure letting me know how much it would be with insurance coverage. That sounded like the coverage for the dentist I had been to for the past 15 years, so I booked the appointment. The "covered" checkup ended up costing $265 out-of-pocket and the filling that was estimated at around $200 came to $664 out-of-pocket. So a total of $865 out-of-pocket instead of the $200 I was expecting. The out-of-pocket charge comes as a surprise bill in the mail after you pay the initial amount that they estimated. So I had already had the filling done before I found out that "covered" check up cost me $265 out of pocket. The excellent dentist that I went to for the past 15 years was always very up front about cost and did not do business this way. This is absolutely disgusting.

I have tried to reach either the dentists directly or the office manager, Minerva, on numerous…read moreoccasions regarding Allison's rude treatment of me and my bad experience with your office no longer taking Delta Dental Insurance as "In Network" mid flow of getting my Crown procedure that was NOT completed. I did NOT Agree to DOUBLE what I previously agreed to pay which was $900+ out of pocket. There was NO SINAGE or CONTRACT before I went back to have the work done to "prepare the tooth for a Crown" that I would be charged almost $1660 and left with a temporary crown which has broken and this office refuses to work with me. My Insurance company has been trying to work with them too as they are involved in a Grievance I have filed. All the while this office keeps sending me appointment reminders which is extremely "tone deaf" at best. I NEVER Agreed to this amount, I was NEVER told the Amount was going to Double and Allison has been nothing but Impossible to work with. She is Rude, Condescending, talks over me and now I question if the Dentists are also in on this "scam" as far as I'm concerned as now they are threatening my Credit score with getting their debt collectors after me all the while I DO NOT have the Permanent Crown Created from their lab or in my MOUTH!!! How is this even Legal??!! Charging me for something I don't even have in my Mouth that was NEVER even created as I never went to their lab to have my Crown color match! I have never been so Furious with a Dentist and the poor quality of customer service and the fact that they say they have 5 Star Concierge type service is laughable! Now I know how they can afford that one leather seat with the back massager in it that I never got to use as a dentist chair! Just was shown it on the initial walk through! In my opinion, likely People roped in like me likely paid for that as a bait and switch! I would NOT recommend this dentist office as apparently they are ALL okay with this as NOBODY is helping me. Not Dr. Nelida Garcia, not Dr.. Jeffrey R. Demartino, Not their office Manager "Minerva" and certainly not the receptionist "Allison." ZERO Stars as I prepare to battle this with my insurance company and Lawyer Husband if I have to. I don't appreciate being ripped off, lied to, ignored or in my Opinion SCAMMED!!!! They have a slick operation going on in my opinion and that is NOT okay!!!!

I cannot get them to call me back about my permanent dentures. I reported them to BBB about them…read morenot returning my calls which I called them for about 2 weeks re adjustments which they finally returned my call. I also had several lower teeth pulled. I had new bottom ones made and I was told my permanent ones will be done in November. Before that time, I lost my lower ones and paid for new lower dentures. After coming in for adjustments, I asked them about getting my permanent top dentures, after checking my records, the dental assistant told me to make an appointment for that. A few days later I tried calling them again but after a week or two of calling, I finally got a call back telling me I already got my permanent ones. After I hung up I realized it was just my bottom dentures they worked on. I have been calling for weeks and have not received a call yet. My top dentures are loose and keep falling out of my mouth without a lot of adhesive but they told me I had my top permanent ones. Which is not true. Now again they won't answer my calls for an appointment to get this done. I would never recommend this dental office since it is all about getting the money and not about how they treat patients.

Dr Stimpfle has been my dentist since 1989...I trust him...he has cared for my dental needs when I…read morefell and broke many teeth ...gave me options to save my teeth...I've had a toothache for some time but wasn't ready for a root canal until it was too painful, Dr Stimpfle let me wait and didn't rush me in to anything but his staff got me in as soon as I was ready...Today, Dr Stimpfle put 2 posts in my root canal tooth and when it was time to check the bite there was no need for adjustment...Dr Stimpfle has the touch and as always I walked out feeling good about paying for a service well executed.

Very unprofessional. Get an estimate in writing before allowing this guy to do any work on you. I…read morewas given verbal estimate. He did the work, but never submitted claim to my insurance company as required. Then he sold his business and outstanding account balances. He reported my balance owned to him as double what was estimated. The company he sold the account to reported to credits agencies my balance as not paid. I tried several times to reach him at his new place of work to settle the account, but he would never respond.

Not much impresses me , but I really must say that the folks at the Easton, Pennsylvania office…read moreget 2 thumbs up and a high five. I found all of the staff to be very professional and friendly. I had a upper and lower denture made which required a few visits. The visits were scheduled close together and there was very little wait time while in the office. The prices were the best in town and the finished product was excellent. Thank you Aspen dental.

Aspen Dental was listed in my insurance company as in network. I called them. They told me that…read morethey accept my insurance. When I arrived for my appointment, I was told that they do not accept my insurance. I had to pay for my visit. The technician who performed my x-rays was impatient. She was annoyed that I was choking on the enormous device that she put in my small mouth. She begrudgingly gave me a smaller device. She blamed me for it falling out though I clearly followed her directive. The x-rays were extremely painful & there were a countless amount of them. I thought it would never end. The hygienist seemed very nice but she did not clean my teeth which are in dire need of cleaning. The dentist was cold. She said I had an abscessed tooth & described some remedies. Her advice was moot because she is not in my network. She prescribed Amoxicillin & Ibuprofen, 800 mg. The latter is known for stomach bleeding. I took one & was nauseated all day. I threw them out.

Office suite is really nice, actually may be brand new as this is a newer dental office. Coffee and…read moreTV in the waiting room + a full selection of current magazines. Dental hygienist was really friendly, we actually talked and talked even as they x-rayed. The dentist was super informative. Many dentists have told me to use toothpaste for sensitive teeth, but at this office, they gave me two different suggestions as to application. The medical professionals who stand out to me are ones like this, who readily give information. Good stuff. Good experience from booking to exam to booking the follow up.

Dr. Chueiri and Dr. Pomeranc are amazing as well as the dental assistants and from of the house…read morestaff. The office manager Angela is amazing. She always gets me in whenever I need. My 2 yr old son goes here and sees Dr. Peter's and he loves him. His patience with my son at such a young age was amazing. I highly recommend this dental practice to anyone of all ages.