I rarely leave reviews, but my experience with Extraordinary Smiles was concerning enough that I…read morefeel other parents should be aware. I contacted the office to get information about my daughter's dental appointment. Despite the fact that I share legal custody, I was initially told I was not listed anywhere in her chart and that they could not release any information to me. This required multiple emails and calls just to verify basic information about my own child's visit. During that interaction, a staff member began referencing a different child's name while attempting to locate my daughter's information. I stopped the conversation immediately because it appeared that the wrong chart may have been pulled up. That kind of situation involving children's medical records should never even come close to happening. Eventually I was able to speak directly with the dentist to clarify my daughter's appointment, and the information I received from the dentist differed from what had previously been communicated to me. The overall process left me with very little confidence in the administrative handling of patient records. Parents trust healthcare providers with sensitive information about their children. Based on my experience with the office staff, the confusion around patient records, and the difficulty simply obtaining accurate information, I have decided to move my daughter's care to another dental provider.

do not go to this dentist!!! he is a grifter and he does…read morehis best to focus on maximizing his insurance billables NOT focusing on doing what's best for the clients - in my opinion. Went there with what's called a "hot tooth". The assistants took x-rays and eventually I was written a prescription to kill the infection before extraction. I cannot recall what it cost me at the time, but it was a solution for a headache inducing toothache. I beat the infection, go back for the extraction and am told that the tooth extraction would be approximately $400 AFTER insurance. AFTER my insurance was charged, it would cost me approximately $400.....(I wrote it twice because I'm still offended by the suggestion). I immediately left the building. AS PER USUAL,they tried gaslighting me, but I told them to go eff themselves in a very stern yet cleverly worded way - with zero profanity used! Went to another dentist....$15-20 bucks...not even kidding.....I still have the receipt. ALSO, this dentist was spiteful and vindictive. He took his sweet time forwarding my ALREADY PAID FOR x rays. I think he finally figured out that I was setting him up for not only a lawsuit, but setting him up for his industry's ethics board and the rejection of his license to practice. I called my insurance provider multiple times to have them reach out to the dentist asking for my x rays. I had the new dentist calling asking about my x rays - creating a paper trail by multiple sources. Eventually he figured out what I was doing and he FINALLY sent my x rays. Scumbags don't like being called out for their scumbaggery.....but we consumers are tired of being manipulated and exploited. I have receipts for any libel suite this dentist might want to think about bringing.....if he's smart, he'd want to avoid a counter suite. If you go to this dentist - especially after reading this, then you deserve to be exploited.

I found this dentistry after moving to Florida. So far I've had the best experience with them. My…read morehygienist Christine I've been told is no longer there so I hope the next one I get is good. It will be hard to beat Christine. Dr Mayer is an excellent dentist also

How would you feel if the dentist made you sign a contract for payment, you paid the full amount,…read morethen, on the last visit, when you were supposed to receive new dentures, presented you with a bill for double the amount? Well, that's exactly what Lehigh Family Dentistry did to me. When questioned, they said "your insurance company requires us to bill you that amount". The contract acknowledged that the insurance would not cover the entire service & the insurance company verified they never required anything. But, they chose to hold the dentures hostage because they saw an opportunity to charge double. Has anyone else been subjected to this type of unsavory billing practices???

Needed a new dentist as mine recently retired. Don't let the ranch house fool you--these ladies…read moreare very professional. I had a great experience and recommend this practice to anyone. The doctor introduced herself as Fatima and she was the one who (oh so gently) cleaned my teeth. All the staff was very caring and friendly.