I am very happy to have found Whitehall Family Dentistry and Dr. Yacoub…read more I have had some really bad experiences in the past with dentists, beginning as a child when one dentist drilled a hole too large and caused an issue in my front tooth that's been plaguing me since. Dr. Yacoub addressed all of my dental needs without judgment and was straightforward and fair with his assessment and treatment plan. I've had that front tooth worked on by a few dentists already and am happiest with the final results of Dr. Yacoub's work. I am not in PA full time so he was flexible with working with my schedule and blocking out time as needed to see me. It's been over a year and all of the work he's done is still working out for me great! He's not real chatty either which I appreciate, he's friendly and professional. I've had in the past dentists who talk your ear off while your mouth is open and it's weird. The same treatment plan was priced at 3x what they priced me by one of those overpriced chain dentists that my insurance company said was my in-network dentist. Located in Whitehall off of 22 the office is very convenient to get to! Lastly, the ladies at the front desk are always really nice and his dental assistants as well.

They use silver fillings. Yuck! Professionally non…read morecommunicative with specific details and plans about the work needed on your teeth. All I got was " we will do a quadrant at a time". The bias news programming on the TV in the waiting room is certainly a turn off. HGTV is generally the way to go to for the majority of waiting rooms so as not to offend people. Switching Dentist at this stage of the beginning I have to pay for additional x-rays because my insurance won't cover a second one at this time. I found out from the new dentist that The x-rays that they did are not detailed enough. I'm glad that I've got this all figured out before I devoted anymore time to not being cared for properly.

it is unprofessional 2 expect treatment plan& wait over a wk& be ignored. the A. I. set up is from…read moreFlorida. Dr pugluse is not responsible by telling me 2 wait 4 next apnt by email& cost of treatment plan.its absurd&poor policy. if I didn't get attorney involved my x-ray that was paid 4 wouldn't have been given 2 me, I wasted 155.00& 45.oo travel ticket& spent a 12 hr day,in turn I get nothing? DO NOT TRUST THIS PRACTICE! THEY RELY ON ROBOT& NEVER ANS PHONE!HORRIBLE!NO COST OR NEXT APPNT B4 LEAVING?EXCUSE__WE R 2 BUSY OK SO AM I_________

I went to Tencza & Pugliese on a recommendation. I told Dr. Lou I had a chipped molar that need to…read morebe looked at and also that I had pain in my cheek and wasn't sure if it was due to sinus issues or a problem with my upper teeth. I do not have dental insurance. He took an X-ray and said I have an infection above where I had root canal 2 years ago and that I needed to go to my endodontist. I was charged $189. My endodontist had a CT image capture done and kept looking at the image saying he did not see any sign of an infection and didn't know why I was referred that and what he could even do as a next step. He stated the pain was most likely from a sinus issue. The total cost was $330 for the visit. I returned to T&P and explained what happened to Dr. Lou. He said the endodontist cost seemed high and dismissed his initial diagnosis saying that it was good we ruled out an infection as a cause for the pain!? He looked at my chipped tooth and said it needed a crown. He pitched his office's dental plan and walked out. He was very unconcerned that I had paid over $500 and had really nothing to show for it. Personally, if I unnecessarily caused someone to spend over $500 I would stand up and offer some help for restitution like reimbursing my initial $189 fee, offer to discount work on the crown, or something. Standing behind one's work, IMHO, tells a lot about a person's integrity and wouldn't trust any doctor or business that doesn't possess it.

Patient for over 3 decades. Insurance or not I wouldn't go anywhere else. Dr. Terry is a straight…read moreshooter and a good man. Bought a tube of PreviDent prescription toothpaste in the office for $10. Thought it was pricey until I saw the same product on Amazon Pharmacy for $22! Always fair & honest

Office experience is friendly, I feel like you can't leave…read morethere with a good checkup/ cleaning, the staff is always making concerning comments about your teeth and recommending treatments they can do for you that are extremely expensive

My husband and I have been seeing Dr Bachman for about 3 years and have been thrilled we found him!…read more He is such a caring dentist and Linda the hygienist is so thorough. We cannot say enough about his entire office! Highly recommend!

Been going here about 20 years now. Dr. DiEdwardo is extremely skilled and most of the staff…read moremembers have been the same for the entire time I've been coming here. They are all very nice and great at what they do. I highly recommend them. I have had countless routine cleanings as well as fillings, crowns, and more. My family goes here as well, including my fiancé who has high anxiety with medical exams - even he feels comfortable going here.

I don't know of any other dentist who is as straightforward and concise with what he plans for you…read more He is very lighthearted, which made my visit there so much better. I get scared by very tight, straight-laced people. This dentist made me feel at ease, his assistant was very nice and pleasant, the hygienist was very thorough with my 20-year-overdue dental cleaning and the receptionist was very welcoming. I would recommend this to anyone who's afraid of sitting in a dentist's chair. I have a total of 5 cavities and a root canal that I have to get done but I'll be back to see him again and again. I haven't had dental work in over 20 years due to not feeling comfortable. I found my dentist for life.

I scheduled my children's first dental appointments several months in advance and provided our…read moreinsurance information when the appointments were made. Our insurance recently changed, and the office called me the day before the appointment requesting the updated information. When they first called, I explained that I didn't have the new insurance information available at that moment but would call back later that day or the following morning to provide it. Despite that, I received another call later the same day asking for the same information, even though I had already committed to calling back. I called the office to provide the information and also expressed that I was frustrated by the repeated calls. My concern was never about the importance of having accurate insurance information--I completely understand that. I work in customer service myself, and I appreciate the need for accurate records. My frustration was simply that I had already told the office I would call back, yet I felt pressured before I had the opportunity to do so. Rather than acknowledging my concern, the office manager spoke to me in a way that felt dismissive and condescending. She even asked if I "always talk to my customers the way I was talking to her," despite the fact that I remained respectful throughout the conversation. I never raised my voice or spoke disrespectfully; I simply expressed my frustration with how the situation was handled. As a parent, first impressions matter when choosing healthcare providers for my children. Unfortunately, this interaction left me with little confidence in the office's approach to communication and customer service, so I chose to cancel our appointments and seek dental care elsewhere.

I've never had to pay anything for a routine check up and cleaning before coming to this place a…read morefew years ago because my insurance changed. It's always a surprise when you get a bill from this place. It always feels like a money grab like they're trying to sell you something not needed. The dentist doesn't like my silver fillings and last year's appointment she said they all had to come out and she didn't even examine my teeth. My last appointment she said I have some silver fillings that "may" crack and I'd need a crown. I was asked if I wanted to schedule that. I said no. Checking out the woman at the desk mentioned crowns and I told her I wasn't getting any. She said she could get an estimate. I said no. This place is such a money grab. I do not recommend this place

Very grateful I found Dr. Muff! She is absolutely wonderful and so sweet. The ladies at the front…read moredesk are also friendly and welcoming. I was seeing another dentist and expressed my concerns, but they dismissed them and sent me on my way... which lead me to finding a new dentist for another opinion- Dr. Muff! She got me in as a new patient fairly quickly and did a thorough exam. She addressed my concerns, and suggested some options. I am VERY pleased, and happy I found a dentist who has passion and is dedicated to patient care. Thank you Dr. Muff and team. Highly recommend! I want to share an example of how thorough and knowledgeable Dr. Muff is - my one tooth was causing me sharp sensitivity to liquid, that started a few months ago. The dentist I WAS seeing at the time said there was nothing to worry about.. well upon arrival to Dr. Muff's she examined the area (which at one point had a filling done that was poorly done) and insisted I see an endodontist for a potential root canal.. as that is what she suspected was needed. Shortly after, I got into the specialist she recommended, and the imaging/specialist indeed confirmed I needed a root canal! My tooth already feels better. Can't thank Dr. Muff and Dr. Jabbs from Silvaggio Endodontics enough! 10/10!!!

Not a good experience. I found Dr. Muff and staff to be unfriendly and condescending. My first…read morevisit she suggested over $12,000 in dental work including $750 for a new mouthguard and indicated that I have periodontal disease. Ive seen two other dentists who do not agree with that diagnoses or the excessive charges.

what a stupid DDS who has NO experience 2 fix a cavity?? maybe dr skelly needs 2 go back2 school 2…read morebrush up on her skills! not responsible 2 schedule apnts&has very limited hrs needs 2 get with the 2026 times of modern dentistry& improve code of ethics!

I called to ask about booking a regular appointment and had a really disappointing experience. The…read morewoman who answered introduced herself as Jo and was incredibly rude and short with me. She wouldn't even let me finish a sentence. I was trying to find out if they were in-network, as my insurance website listed them, but I was also open to paying out of pocket if it was the right fit. Jo told me they were not in-network, which is completely fine, but there is a respectful way to communicate with people. It's already hard enough to find a good, family-friendly dental practice. Based on this interaction, I wouldn't feel comfortable bringing my family here.