There were about 10 employees that I saw. Not one single employee was wearing a mask. This is over a week after the county said masks should be worn indoors again by everyone (not just unvaccinated). If Dicks doesn't care enough about their customers and employees health and safety to at least require the workers to wear masks, it's not somewhere I want to shop. read more

Went to do a even exchange and they could not honor the same price or an item I bought online. The "associate " manager didn't know right from left a waste of 30 minutes. Needless to say I left with nothing. Returned my item and left they wanted me to pay $30 more than what I originally paid! read more

I would give 0 stars if I could, I called the store to find out their hours, and drove 45 minutes to get there in time and they closed 15 minutes early. Despite the fact that there have been riots related to BLM, there were no people in the area. Other stores remained open. I would understand if there were a threat in the area, but no. Terrible customer service, I will not give Dick's my business!! read more

This store discriminates against big sizes they sell exercise equipment so you can lose weight, but don't sell any clothes 3xl..doesn't make sense. I am a 3xl looking for shorts and tees. Nothing in store. I will never shop at any dicks stores read more

Big clean, good selection. Imagine a cool sports authority. Guns.... fair priced scopes, but NO centerfire detachable mag rifles. Hmmmm. Good place for sports enthusiasts . ...... goto bass pro for "outdoor" fun. read more

DICK'S Sporting Goods - Sports Wear Near Me - Morgan Hill, California

Second time me going in the store for sure I will never come back zero stars for me I went inside to look for locks for my kids P.E class I ask A young man for help literally he ignore my question at the same time another customer approach him and ask him for help and he did help him but not me No wonder why this place is empty.. read more

Very satisfied with shopping trip to Dick's Sporting Goods Shawn was very friendly and great customer service. Also I had great assistance on the floor by a woman who I wasn't able to get her name but she assisted me on finding exactly what I was looking for. Thank you so much! read more

One of the worst experiences. Be warned, if you purchase shoes at this location and wear them just ONCE, they will not return them without a fight. I purchases running shoes one week ago and wore them ONCE to the gym. They were hurting my feet so I decided to return them. Once in the store, I was told by the person in charge of the shoe department that since they were worn outside, they WERE NOT returnable. Where else to you wear shoes???? I had the original receipt, box, paper liner, shoe tags and shoe inserts that with the shoes when I purchased them. I was told to contact the manufacture. I asked for the store manager and was told "it's common knowledge that once shoes are worn outside that they cannot be returned" Sorry, that is not common. I and my family have returned athletic shoes without any problem in the past. Thanks Sports Authority!!! It is not written on the receipt, it is not posted in the store, it was not told to us buy any store employee that once shoes are purchased that if worn outside that they cannot be returned. BUYER BEWARE!!!! I thought that this was to be a go to store since all the Sports Authority's were out of business, Guess NOT...... read more

Terrible and rude service. I know nothing about guns/gun laws. My company is going sport shooting this weekend and I thought I would buy ammo to be prepared for my share. Went to dicks not knowing what to do or how long it could take. Dicks is a good name because the people there are dicks. What I assume was the manager was insulted and belittled my boyfriend and I for not knowing the details of the current gun laws. He did not bother to offer any knowledge or try to educate us about guns laws or assist us toward our goals but simply scoffed at us for our lack of knowledge. We were inconvenience for attempting to spend our money at their store. Noted. We will not be purchasing anything from them in the future. On that note, we will be happy to travel to San Jose to the Bass Pro Shop as they have always been kind and knowledgeable with any of our questions. Plus they have a bar and bowling. And no dicks. read more

I don't know why this place gets such bad reviews, I ordered gym equipment online and picked up at store without any problem. I got assistance as soon as I entered and greeted to top it off, also was asked multiple times if i have been helped or needed help while I waited for equipment to be brought to the entrance of the store. Store employee helped me carry equipment to my car. I don't think this place is as bad as people say, I have no problem coming back to this location. Keep up the good customer service guys! read more

Pretty nice except I wish the girl would have let me buy the socks for the clearance price as they were clearly out of the package oh well

customer service is terrible I returned a yeti cooler and it has been 2 weeks and my money has not been returned to my debit card I do not recommend this store. It was my first time doing my shopping and I will not do it again. And also be careful when you give your email for paper less. They will send you 20 emails every day. they are terrible read more

Decent selection and prices but zero service of any kind. You never see employees walking the floor so good luck if you are looking for a particular shoe size! If you happen to encounter an employee, your polite "excuse me" will be replied to with a rude "YES" or "YEAH". I guess minimum wage doesn't get you much anymore but the kids working here are in sore need of some customer service training or this place will go the way of Sports Authority. read more

Needed to get an exchange with some Nikes and had to wait about 15 min just for the guy to tell me to go look for the shoes to get a different size. It was me and one more customer with 8 workers doing pretty much nothing. The cashier who helped me had a good attitude but everyone else working not so much and very unprofessional. read more

Great customer service! All the young men who work there went out of their way to greet us, ask us if we need help, and also talk to my son about where he plays football and what position etc. A huge thanks to Sal who took the time to search the back for football cleats too, after we were told there was only one style left. If you're looking for footwear, be sure to speak to someone that works in that department specifically. I hope the San Jose location (which isn't open yet)!will be staffed by well-mannered friendly people like the Morgan Hill location! read more

Great customer service, José the manager went out of his way to help my needs, this store is basically sports authority on steroids so many things. It's a really good choice for anything sports or pit doers like. read more

I've been looking for a new driver and have been trying out the various models at golf course pro shops and Golf Galaxy. I finally decided I would make a choice between the last 2 drivers on my list but I needed to try them out one more time before buying. Since I live in Morgan Hill I decided to go to Dick's. It took me about 10 minutes to find someone to help me in the golf department. The employee then told me they don't allow customers to test the drivers anymore and they don't even have the launch monitor in their demo room. He said "Would you buy a driver that had been previously used?" I said that's what demo clubs are for and I wouldn't spend $500 on a driver without trying it. I left and went to Cinnabar Hills golf course and tried out the 2 drivers I had on my list. I ended up buying the Callaway Mavrik at the same price the Dick's had. (BTW the staff at Cinnabar were very helpful with setting up the clubs with different shafts for me to try and dialing in the other adjustments.) read more

Decent selection. Help available and somewhat polite but they're all kids, don't know much yet all seem to be in a hurry. One girl at cash register was helpful in pointing me towards a good place to buy my wife flowers. read more

Like shopping at any big box store. Couldn't get any help and was in fact blatantly ignored by two staff members on the floor. Most things out of stock or limited stock. Hideous experience. Will never go into another store in this chain again if the Livermore store is representative read more

I entered the store around 7PM seeking certain items I planned on giving as holiday gifts. There were no associates to be found in any department. I'm not sure if there was a meeting going on or if they were closed? I did see some items that caught my eye but no one was at the registers either. I drove to Bass Pro in South San Jose where actual associates were present and I was helped. read more

Placed an order for a canopy because the store didn't have it (even though it was an advertised item). UPS lost the item and we spent over an hour on the phone with Dick's and they took no responsibility and eventually they disconnected with no call back. Terrible service. Don't shop here! read more

Don't waste your time in this store. Staff is not so great. Very young and unwilling to help. Wanted to look at and buy a recumbent bike. None on display. Only in boxes in the back. They wouldn't let me see it or give me any information about the bike. Just said it was only available to buy sight unseen. Basically told me to look at the website. Personally when I am going to spend that kind of money on a piece of equipment I would like to at least see an actual product. read more

Went to this newly opened store. Jaime was very unhelpful and unprofessional. This store has a very bad customer service. Management should hire someone that has knowledge regarding sporting goods. Right now, the employees in this store don't know anything about their product. By the time to go the cashier, Nicole was chatting with her friends and let me wait in line. I asked her a question and she automatically says I don't know; even though I'm not done talking yet. Very rude girl (a reflection of a bad management). read more

I'm very upset with the workers. Nichol and Jamie (the manager) was very arrogant, unprofessional, racist, and very rude. This store is lacking good customer service. I won't bother to go back here. I prefer to go Fremont. read more

god bless you for taking a stand against our government. you have proved yourselves to be what could make americans great again. america's always been great. it's the people who make the whole world look bad. your company will go down in history . god bless everyone who had a hand in this decision to change your policies for the good of all our people. no matter color or nationality. we are all equal unarmed!!!! read more

I called Dick's Sporting Goods at Morgan Hill, They do not have Recumbent Bike in stock. They send me to Sunnyvale, that store has one in stock. On 4/8/2017 I went to Sunnyvale bought the bike but forgot the mat. On 4/8/2017 afternoon, I went to this Morgan Hill store to buy "Recumbent Mat". The store does not have the mat in stock. The sales associate was very nice, he helped me to place the order from store computer and he told me it will deliver to home by Wednesday. Somehow the computer he used did not accept 'h' letter but my e-mail is Hotmail. So the associate use the store e-mail store1262@dsg.net to place my order. Which means I'll never receive any order status or confirmation. Today (4/12) is Wednesday and now is in the evening. I've not received any confirmation or tracking number. Luckily after I paid, I used my phone took a snap shot of my order from the monitor screen. This evening I called Morgan Hill store, ask for the status of my order. The girl who answered the phone does not know anything and not willing to help. I ask one question she put me on hold. On and off I was on the phone for about 20 minutes. Finally she told me to call customer service the number she gave me is 1-866-677-4771. I asked her is the customer service is still available she reply: YES. Totally waste me 20 minutes. After I hang up with her, I call the customer service of course they are "CLOSED". I'll never go back to this store again. read more

I went in on December 17 to buy futsal shoes for my son with the coupon they sent me in the mail. When I got to the checkout the line was way too long and I couldn't wait since we had to get to my daughter's concert. After coming back from vacation yesterday I went into the store again today to use the $10 off coupon but they refused to honor it saying it had expired on December 24. In the end, I bought the same shoes on Amazon for $13 less than the advertised price at Dick's (Samba Adidas futsal shoes for $36.99 on Amazon instead of $49.99 in Dick's). I was also going to buy the Underarmor shirt in Dick's for $29.99 and was able to get that for $24.88. So in the end I did save $18 by not shopping at Dick's at all and I am glad that I walked out in disgust at their lack of holiday spirit. read more

Just want to say that even though the store just opened and a lot of the staff is new they did an amazing job today. Jaime helping me at check out, and was very polite and kept a really nice conversation going. I just can't believe all these negative reviews, I recommend this store to everyone. Jaime great job on NOT taking shoes back after they have been worn (then you'll get a bad review for trying to sell him used shoes). Keep up your hard work some of us do appreciate it. read more

New store in Morgan Hill very nice. Customer service not so good. I've been in to this location a few times and have always had to find someone to help me. I went into today, was there for approximately 15 minutes looking for workout gloves. Yes there were clerks around but no one seemed to care I was even in the store. Needless to say I walked out without purchasing anything. This was my last time I will set foot in this store. Too bad because I live in Morgan Hill read more

I would like to thank amber for all the help she gave me. She was very helpful. I will be returning back to the store. Thanks again amber