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    Big 5 Sporting Goods

    4.4 (10 reviews)
    Closed 9:30 am - 8:00 pm
    Updated 2 months ago

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    5 years ago

    Trash customer service, never have anything and will just hang up on you for no reason... the disrespect!

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    Review Highlights - Big 5 Sporting Goods

    Normally when trying to find dumbbells or weight plates it's tough to find what I'm looking for at most sporting goods stores.

    Mentioned in 2 reviews

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    Gym Guards - Fitness Equipment Repairs

    Gym Guards - Fitness Equipment Repairs

    4.9
    (74 reviews)
    49.8 mi

    We called them for fixing elliptical. Excellent customer service! They messaged promptly with the…read morerates and available time slot. They came on time and I was notified 30 minutes before arrival. The problem was fixed in one visit: Tim diagnosed the problem, went to his storage for the spare part and completed the repair within the scheduled time slot. The payment was accepted via Zelle which is also convenient.

    This is a long overdue review of Gym Guards. I reached out via Yelp and Sasha responded within…read moreminutes. He was able to provide a date and time frame when a technician can come look at my treadmill. I sent him the video of the issue and treadmill brand. He also provided a quote for the service. My treadmill was making squeaking and rushing sounds when used. It seemed misaligned or caught onto something. It was internal issue and I was no expert on figuring out what it was. A few days later Tim arrived, he texted me 15 minutes before which was greatly appreciated. He assessed the issue and not only did he fix the issue, he even fixed what a previous tech did to my treadmill. My treadmill was originally seen by a Nordictrack outsourced tech to replace my belt and battery back in November 2025. After Tim corrected the lazy method the previous tech made, I had regrets of going through Nordictrack in the first place. I should have just went with Gym Guards when I first came across them on Yelp. Tim gave me advice on future maintenance I can do to my treadmill i.e. lubricant application after 150 miles, as well as using an Allen wrench when it comes to tightening my walking belt. Tim was a perfectionist and didn't leave till he checked the treadmill thoroughly. He actually spent a decent time making sure the issue was fixed, treadmill was stable, and no other problems arose as he let the treadmill run. Definitely worth getting your equipment checked by them.

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    Professional inspection, disassembly, and secure packing of your Cable Machine for safe transport by certified technicians.
    Professional inspection, disassembly, and secure packing of your Cable Machine for safe transport by certified technicians.
    NordicTrack Treadmill Assembly and Installation Services in the Bay Area
    NordicTrack Treadmill Assembly and Installation Services in the Bay Area
    Gym Guards - Fitness Equipment Repairs

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    Fix Fitness

    Fix Fitness

    4.0
    (32 reviews)
    47.1 mi

    I was looking to upgrade the treadmill during the pandemic. The best part was when I called in with…read moremy requirements, Chris shortlisted the best of the lot (Matrix and Precor in my case) and guided me with options since there are so many choices out there to make from. It was then super easy and helpful to narrow down on the treadmill I needed. Treadmills are pretty heavy and we don't normally change them often. I think a good guidance is the key here, so we can focus on other things in life. He also recommended me to install a dedicated 20W power outlet for the longevity of machine (which was as per the manufacturer's recommendation) and a good quality mat with link to purchase from. I see how he cares for the customer and provides valuable data for us to decide on. Chris also offered me a good price for trading in my old treadmill. The price is unbeatable. All treadmills are serviced and as good as brand new for a fraction of the price. I did walk in to a showroom for a brand new machine which was much more expensive (after all discounts) for a lower level model. Chris also came by twice to install the treadmill and then the mat, as the mats were not in yet. I can't thank Chris enough for this machine. There is also warranty coverage and service available after the warranty expires. That's a complete package I would say.

    I don't typically leave reviews, but I wanted to thank Fix Fitness for fixing my elliptical and…read morethen servicing my treadmill for free! I wasn't expecting that. The technician also brought the correct parts with him so he could complete the work in one visit, which was nice and saved me money from paying for a 2nd visit. Definitely recommend giving them a call!

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    Fix Fitness
    Fix Fitness
    Remanufactured equipment sales come with free delivery and warranty to both commercial and residential locations

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    Remanufactured equipment sales come with free delivery and warranty to both commercial and residential locations

    Big 5 Sporting Goods - sportgoods - Updated July 2026

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