Good prices, the staff are polite,and helpful, and professional. I would recommend anyone to go…read moreshop there and products are quality.

Horrible service and attitude. I walked in with a dutch bros drink along with a few others and this…read moreguy with black hair and a beard kicked me out only. I dont wanna say it was racially motivated but I am darker than the others were and only I was told to leave. I understand that's your policy but it's the way he so rudely said it. No please or thank you. Just "you cant have drinks in here" in an annoyed tone. I did nothing to this man. That's so disrespectful and unnecessary. Disgusting too. Along with not kicking out anybody else. My friends & I won't be attending to this ross anymore.

Stopped by Skechers just to browse around. Their shoe selection was good but not as big as the…read moreoutlet store in Santa Clara. I found a pair of shoes I was interested in. An employee went to check in the back for my size since I couldn't find it. The shoe fit great. They were supposedly on sale for $95. Before checking out, I went to the website and saw they were 20% off and were $84. I thought that was interesting. I showed this to the employee, but he couldn't honor that price. So I left and will probably order them online with free shipping. Be careful when shopping here at the outlet store. Always check the prices on the Skechers website to see if you are really getting a good deal.

I love getting a deal on these shoes.. My mom loves the ones she can put on without any hands…read more. Just slip in and go.. Great for Seniors.. Thanks Skechers.... We will be back. TO GILROY, CA

What to say, yet another famous footwear. These are all the same, they look the same and their…read morecustomer service varies by store. Now this particular location stand above the rest and I will give it 5 stars for consistency. I've never had a problem here and the sales associates are so nice. I was looking for a pair of shoes since and found a grest deal on some Nike Air max excee. The store was busy but I did not have too wait very long. Lately I buy my shoes here rather than going to foot locker or khols, you can't beat their prices. Thank you and I will continue to shop at this location, I recommend to all.

We went in to do an exchange, the person who helped us was extremely helpful. We didn't get his…read morename but his associate number is 286634 we think he has one of the best customer service ever! He is an amazing employee, Thank you

Went in last minute, was greeted with good customer service, i had been helped out in a timely…read moremanner nto to mention nice clean place easy to find what i was looking for as well!

I bought around 10 clothes at gilroy outlet on Saturday (09/24/22) and bad experienced with a woman…read morecasher. I got discriminated and decided not to go there again because of her. The first thing- I was redy to pay standing right next to her, and she was holding my clothes, but she immediately chose to ring up the white guy who came up after me and told me that I will take him first, then she transferred me to the another guy cashier who is nice to me. The second thing is that I asked for to give or sell me the some extra smallplastic bags (4 or 5) because I am giving out the presents to individuals. At that time she answered and refuesed to gave me because I had only one or two receipts. She still told me that I could get only one more because you got two already. The reason I got two bags because one bag is not enough to put it all in there. She told me that if she gave me or sell extra bags she could be in a big trouble. I know that was not ture because I am doing the customer service job as well. Selling or giving a few bags won't have big troubles that the customer needed. I should have returned everything I bought but I wasted my time to choose the clothes and didn't want to make a problem that she made. But I decided to report at puma management team and telling to other people my experience. The way she treated me was not right and also worry about other Asian people who is going through the same way as I experienced. I would like to know how the management team take actions of this act.

Yarely and her team are always eager to go above and beyond to assist me and my wife. We have been…read morea loyal customer for over five years, and they have never failed to deliver exceptional service.

Great Service and Customer Care, had an issue with a necklace and Alejandro took care of my issue…read more I will continue to shop ar Zales, plus great prices. I highly recommend visiting Zales Jewerly in the Outlets.

The store was very clean and organized the associates. There were very helpful. The only thing is,…read moreI asked them about the other adore store that they had no clue about and they didn't recognize the name which is kind of funny because Merrill is a brand that you would know. They had good prices good sales. The only thing is also I and I know that their online store has larger sizes than the store had in men's and that was a little disappointed.

I found some really amazing jackets here at unbelievable prices. They even had my size. And the…read moreselection of colors was wonderful. The shirts were amazingly priced so low. I found some incredible tees that I really liked. I found the staff to be quite helpful and knowledgeable about their merchandise. I really liked shopping here.

I just returned from a frustrating experience at the store. My family and I went there intending to…read morecheck out different styles of Meta glasses for my brother-in-law. After choosing a pair, the staff overheard us discussing that we had a 10% discount code from Sunglass Hut, which I had used two days earlier for a purchase. Instead of handling this professionally, all four staff members aggressively approached us, making it seem as if we were trying to scam or do something suspicious. I showed them the working online discount code and explained it was valid, yet they continued to question us even after confirming the order was placed. We waited a few minutes for the order to process, only to realize we had selected the wrong size. Despite their attempts, they couldn't resolve the issue, and it took us about two hours to return and re-purchase the same glasses in a different size, which we eventually decided to keep instead. Later, at another location, they fixed it within ten minutes. This experience highlights the need for better customer support and a clearer understanding of the return process.

I just wanted to browse the store but left the store with a perfect Tiffany sunglasses! All…read morethanks to a wonderful sale associate Aylin. She is super friendly and helpful. I appreciate her time and patience in helping me picking the exact frame I love! It's on sale so it's such a great price and the perfect frame I wanted. It's practical to buy a sunglass frame what is light, small, and give me full protection from uv light! Thanks Aylin for your hard work and I appreciate you!

There's a staff member named Angel who works here who helped me and I can't give him enough praise…read morefor how kind he was, professional, courteous and knowledgeable. He helped me with my exchange to the brand new IPhone Pro Max and it took a long time to transfer all the data. He was the perfect example of what you would want in customer service. His coworker Kevin was also so kind to help me, I'm really grateful I came in while these two gentleman were working! They answered every question and were so patient with me. Thank you so much guys! Fantastic service!!

It was good... then it went to pot. I'm trying to write this review about the internet services,…read morebut it seems I can only write it for this store- so they get the blast and can hopefully pass it on to corporate. I initially came to AT&T because I was having trouble with an alternate provider and despite multiple attempts to address the issue, they simply failed. So I came to AT&T. At first, it was great! Good speed, good ability to manage my internet and those who used my WIFI. But suddenly, it got zapped! I'm not 100% sure what the issue was, but it went from super fast... reasonably fast... to impossible to work. Getting a live person on the phone is UTTERLY IMPOSSIBLE!! Getting a live person to chat with is COMPLETELY IMPOSSIBLE!!! I finally get someone live and they say that my plan was changed! Not only that, but someone had hacked my Wifi. Okay, that's simple enough to address. Change the password. Still, my Wifi is impossibly slow. I called and FINALLY got someone live after an hour wait for a call back... plus another 20 minutes on hold! This is absurd! I get someone live and they tell me the plan was changed... WHY?? WHO AUTHORIZED YOU TO CHANGE MY PLAN?? Regardless, I tell them to put it back! I get it back and then cant get half of my items to connect to wifi. I put in the right password, and it tells me, its the wrong password. EVERYTHING IS S...L...O...W...!!!!!! The glaciers could completely melt before some things load! I asked to have someone come out and scheduled the appointment easy enough. The guy is late, and then calls me saying he knows my issue- that I have too many things connected. Ummm... no? It wasnt a problem a week ago! Why is it suddenly a new problem now? What changed?? Nothing on my end! So then I get hit with the line, "I can come out, but it's going to cost you $150". I beg your FRIGGIN PARDON?? I am NOT paying you to fix something I'm already paying for! After resetting the devices several times, I still have super slow wifi, and STILL cannot connect some items to wifi. That's IT! CANCEL MY SERVICES! I call and am forced to deal with the GOD-AWFUL Automated system AGAIN! CANCEL SERVICES!!! "Let me connect you with someone live..." OH?? NOW you can suddenly connect me with a live person? NOPE! "Sorry, our offices are closed! Please call back during this time frame, central time". Okay... let's try chat!! "Sorry, our automated system cannot connect you with someone live- offices are closed". HEY AT&T, Im changing my payment info and you can come get your crap before I drop it in the trash. That includes the crappy satellite dishes you left on my house from previous customers. Guess you're too lazy to take care of customers!