Just want to give a shoutout to Linnea for her dedication to her Customers. She is a wonderful…read moremanager and helped my girl Beverly at the last minute before closing to get the right shoes for a wedding the next morning. She let us in even though it was time to close. Thank you Linnea for your patience and stellar service!!! Jim H.

My phone slipped out of my pocket and I forgot it at this location. I came back within 15 minutes…read moreand the store had just closed. Employees inside could see me knocking and trying to get their attention - but I was ignored. I was finally able to get the attention of the associate that helped me with my check out... he told me they were not allowed to open the door. After several walks up and down the aisle he found it. But again said they couldn't open the door. Manager could tell I was upset, and hesitated to unlock the door (was just single bolt lock). She unlocked the door finally and took multiple pictures of my phone and needed my ID (even after we were able to unlock the phone and showed her we had access to everything with passcodes). Not sure what the big deal is with unlocking the door. I told her if there was an emergency that's a pretty scary policy to not be able to unlock the main door. Still daylight... won't be shopping here again. Something so simple turned into a 30minute ordeal.

Pros: Good shoe, clothing, and accessory selection, staff is friendly enough i guess, the price is…read moreabout what you'd expect Cons: why did this take forever? i went in with my partner and it took like 15 minutes for them to grab shoes from the back, which might not be a long time but certainly felt like it when the most of the employees are not working. like props to the ones who were, i did see a few working hard but the rest were treating it like a paid yap sesh. certainly if your coworker is struggling to find something, go help?

Prices aren't very good. The music is atrocious. Sorry I don't want to listen to rap music.read more

Stopped by Skechers just to browse around. Their shoe selection was good but not as big as the…read moreoutlet store in Santa Clara. I found a pair of shoes I was interested in. An employee went to check in the back for my size since I couldn't find it. The shoe fit great. They were supposedly on sale for $95. Before checking out, I went to the website and saw they were 20% off and were $84. I thought that was interesting. I showed this to the employee, but he couldn't honor that price. So I left and will probably order them online with free shipping. Be careful when shopping here at the outlet store. Always check the prices on the Skechers website to see if you are really getting a good deal.

Great place I only wear skechers. if they weren't there I would have to fly in steel toed boots. A…read morereal lifesaver!

Great store in the outlets to find my teen son t shirts . He's 18 and I buy him a large. Closes at…read more8 pm .

Had the best shoe shopping experience here! Shannon was so helpful and friendly. She was able to…read morehelp my son find the shoes he was looking for despite how picky he is. This is where we will be shoe shopping from now on. Thank you Shannon for the outstanding customer service!

What to say, yet another famous footwear. These are all the same, they look the same and their…read morecustomer service varies by store. Now this particular location stand above the rest and I will give it 5 stars for consistency. I've never had a problem here and the sales associates are so nice. I was looking for a pair of shoes since and found a grest deal on some Nike Air max excee. The store was busy but I did not have too wait very long. Lately I buy my shoes here rather than going to foot locker or khols, you can't beat their prices. Thank you and I will continue to shop at this location, I recommend to all.

We went in to do an exchange, the person who helped us was extremely helpful. We didn't get his…read morename but his associate number is 286634 we think he has one of the best customer service ever! He is an amazing employee, Thank you

We stopped into Steve Madden today to check out the sale . I was able to find some super cute…read moreboots, a bag and a wallet. I Just wanted to shout out the team there for being super sweet and helpful. Special thanks to Sandra for all her help! I love meeting people with awesome customer service. :)

If you didn't know Steve Madden also carries a men's line. I'm not a huge fan of their athletic…read moreshoes but I do like certain styles including some boots. The quality is similar to Aldo, lower end mid tier shoes. I stopped at the outlets looking for a certain style of boot and Steve Madden was the only place I could find what I was looking for with the right colors. They are an outlet so they may not have the size you are looking for but if they do have your size you should get a pretty good price. I liked the customer service on my visit and they had all the sizes I was looking for. It was quick and I was in and out in about 15 minutes. It's tucked away in the corner of the outlet.

The lady who's running the store who's always in there everyday is the worst sales associate I've…read moreever dealt with in my life. I buy numerous pairs of shoes there which are not cheap and every time I've had a problem she will not take the shoe back. She has no empathy for anything. Customer service skills are horrible. I don't know if she gets a bonus because she doesn't return things or what the problem is, but she's a witch.if I didn't like the shoes so much I'd never return. She needs some customer service n

We stop by Clarks every chance we get since there is one particular shoe that my mom loves and…read moreuses. It's her absolute favorite go to shoe for all day comfort. It's a score when we can find it in the outlets. It doesn't always happen, but since fall shoes are being stocked we thought we would find it. As soon as we walked in, Alex asked us if we were looking for anything in particular. I told her the name of the model of shoe and she said that she didn't think that they had it. She helped us search around, and also took it upon herself to Google the model so she could be sure. She then proceeded to let us know that the shoe sometimes comes in and if we wanted to leave our name and number so she could call us when it did. Wow!!! For years we have walked in to Clarks multiple times a year and never had such a good experience. Thanks Alex for providing great customer service. Talk about keeping loyal customers happy.

My recent discovery. I know I know, but what can I do. Only once I found their super light t…read moreshirts, I realized how good LB is. Also got a gorgeous Jacket from Lucky brand. Had no plan to purchase it, but when I saw it I almost felt it was calling my name lol.

I love this brand store. They have a great selection of mens graphic tees. They also hsve a large…read morevariety of mens dress and casual shirts. Lots of womens item too like jewelry and hats. I especially like their unique sweaters. Just gorgeous. And they have the best leather jackets ever. Several different colors and several styles The leather jacket I bought is actually quite lightweight and feel of the leather is incredible. You can also find belts and socks and more. Grat place.