I've been to this location a handful of times, yesterday included. I've never had a bad experience…read more Most of the time I'd just order it online and pick up super fast! Well, today I decided to do in store shopping due to the fact that I wanted a new speed ball (since my old one met its demise) I was in and out of the store in minutes with the speed bag I wanted. As usual all the staff members were helpful and the person at the door wished me and I quite "Have a blessed day!" Overall no bad feeling here, unlike most reviews on here. Thank you and I am happy with my purchase.

I recently purchased a Daiwa Fuego spinning reel in a 3000 size from Dick's Sporting Goods. I…read moreordered it from their website, so it was mailed to my house. What I got was a reel in a clamshell, no paperwork. There was no shims to adjust the line lay. When I attempted to put line on the reel, the line lay was terrible. It was bunched up at the top. I had no shims. I had to go through other boxes of other Daiwa reels, to find shims. Like I said, no paperwork, no warranty information. I will never buy a piece of sporting good from Dick's Sporting Goods ever again. I even have a slight feeling that this reel may have been recycled. Not used by someone but one that somebody brought back and then was resold to me. Not good......Dick!

I bought the Kali Invader 2.0 full face helmet 6 months ago and I love how lightweight, ventilated…read moreand comfortable it is. About 1 month ago, I took a hard crash on my MTB and the helmet did its job and saved me from more severe injury. The helmet took a big hit and Kali was awesome in standing behind their crash replacement policy. They made it super convenient to get it replaced. They have a customer for life here. Shout out to Mike for being awesome to deal with!

Where do I start and why isnt there more reviews…read more This brand is nothing but extraordinary. Their whole crew and team consist of passionate riders who want the best for everyone! I am so blessed to have the opportunity to represent Kali and I would be dead (literally) if I wasnt wearing their helmet. Went down pretty nasty on the street (car did illegal uturn on freeway) and I smacked him pretty hard. Kali Protectives lifetime crash replacement is Ideal as helmets should be replaced after 2-3 years (earlier if possible). If you set styrofoam in the sun for long periods of time, Material is prone to break significantly greater on smaller impacts. The LCR allows and protects the rider from this and no other brand that I know of does this. Kali Protectives technology is above when compared to competitors. Prana carbon has Been through alot and put me to a few local podiums. Catalyst saved me in a 60 (ish) mph crash on the freeway. Both helmets are budget friendly and offer amazing protection. Prana carbon and Catalyst (1.0) helmets are above and should come back to the market! Thank you Brad, Jason, and everyone on the Kali Protectives team. I cannot express my appreciation.

Steve Masner and Cris Rendon helped me with upgrading my 2024 Jayco 212QBW trailer's electrical…read moresystem. My wife and I were doing more dry camping than we expected, and the all-electric fridge always drained the batteries in a day or two, even in the sun. We upgraded the system from 1 solar panels to 3, swapped the two lead-acid AGM batteries to two 300Ah lithium batteries housed in a new angular steel battery box behind the propane tanks by the hitch, added a disconnect switch in the battery box, upgraded the 30A solar controller to a 50A model, and added a soft-start to the AC so that my external Honda EU2200i generator can power the AC all by itself without bogging down. This was no small job! I have an electrical engineering background so I could keep up with them on the theory, but I was very happy leaving the actual install work to the experts so that it looks professional and stays dependable. I always felt like I was in good hands. We're camping in Mendocino now and very happy with the results.

My husband and I visited Camping World in Morgan Hill today because we're seriously interested in…read morepurchasing an RV. Unfortunately, our experience was so disappointing that we left feeling disrespected and unwelcome. When we arrived, we explained to the receptionist that our daughter had just called and needed to be picked up from work, so we only had about 25-30 minutes to look at a few RVs and compare layouts. We were initially told it was optional to leave our ID and contact information. We politely declined, but after that, the salesperson's attitude noticeably changed. We eventually agreed to provide our names and phone number, but he already seemed frustrated that he had to assist us. Throughout the tour, my husband asked several basic questions about the differences between layouts, sizes, and RV brands. Instead of providing helpful information, the salesperson repeatedly responded with comments like, "They're all the same," and often ignored questions altogether. It became so uncomfortable that I told my husband in Spanish that I felt we should leave because the salesperson appeared irritated and unwilling to help us. The situation escalated when my husband asked one final question about the differences between two groups of RVs. The salesperson became confrontational and told us we were "wasting his time" because there were "paying customers" in the office who were actually interested in buying. That comment was extremely insulting. We came to Camping World because we are interested in purchasing an RV. No customer should be judged based on how much time they spend looking or whether they immediately disclose their purchasing plans. We asked to speak with a manager. The salesperson went to get him while loudly telling his version of the story to him first. Manager Eric Boyd (had no badges claiming he was infact the manager ) he spoke with us. I asked if we could discuss the matter privately, but instead we were taken to a table in the front office where employees, including the salesperson, could still hear our conversation, despite there appearing to be a private office available. I explained everything that had happened and expressed how disrespectfully we had been treated. I was disappointed that the manager never said that the employee's behavior was unacceptable or would be addressed. I had to tell him several times to please address the situation with this employee which was walking around us so casually like he did nothing wrong , that lack of accountability to have his employee do such thing and not apologize was just as upsetting as the salesperson's conduct. I left feeling that we had been judged before we were ever given a chance as customers. While I can't know exactly why we were treated this way, the experience left me feeling as though we may have been unfairly profiled based on appearances rather than treated like potential customers. Buying an RV is a major investment, and every customer deserves to be treated with courtesy and respect, regardless of whether they're browsing, asking questions, or ready to buy that day. Unfortunately, our family did not receive that respect, and because of this experience, we will be taking our business elsewhere.

out with the old, in with the new... as they say…read more no more adrenalines. since they were worn which is what i think why i was crashing more often - tires kept pulling to the right or left, depending on which way i curve. what many say, when tires get worn, tires roll faster. true down the center but my side knobs weren't as worn causing the pulling. it's about fast tracks now. seriously. low knobs and tightly aligned where needed to increase speed. i'm rolling on fast frak lk sport tires and i have noticed a huge difference which is very very very inspiring. they work well on pavement and on trails. i'm faster and can hit corners faster now too. mmmmm speeeeeeeeeeed. http://www.youtube.com/watch?v=uhfAURbu7jE note: looks like i'm going to have to pay more attention to my tires and think about replacing them on a yearly basis.

Well I do enjoy riding my Specialized E Bike but for the $15,500 plus tax I paid, I don't think I…read moreshould have to replace the rotors after 480 miles. But that's what the shop is telling me. Now exactly 1 year after my full price retail purchase Specialized decided to drop the price 27% ($4000) down to $11,500. They will do nothing for me. Not replace my bad rotors, not even a free service. Just like that over night they completely crushed the resale market for these bikes. I just don't think I can stick with them after this. Shame on you specialized.

everyone hates having to deal with a customer service call center, but they try really hard to…read moreanswer all your questions, concerns, and problems. Most people just need to understand that they can't solve everything and that they can't go against company policies. They have to deal with a lot of BS callers every day, and yet they still treat everyone with the respect and decency they deserve, which is unlike MANY other customer service call centers where the operators tend to be rude and pushy.

Although I don't ride dirt bikes, my husband is a huge fan of all the Fox products. The new gear…read morehas a lot of ventilation, so it really helps regulate the body temperature on hot days. One less thing for a rider to worry about! The Instinct boots are worth the money, and offer great support when you hit the corners. Don't want your toes to clip the inside and cause your ankle to break. With that being said, wear knee braces to protect your knees from being blown out! The helmets have new features that offer further protection. As technology advances, Fox continues to test and follow up on new high quality designs. PROTECT your brain...you only get one! Open up that wallet and buy one! I wear some of the Fox female attire. Love the colors, especially the fire red! Wish they used a wider variety of fabrics other than cotton. It is hard spending a weekend at the races in 100 degree weather and worrying if your sweat is showing through...Not that I do anyways :)

I must say, the service at Bike Therapy in Morgan Hill is far beyond what I expected. This is my…read moresecond visit and this visit was as good as the first. I had a broken chain, this time. Took it, in the service dept stopped what he was doing and took care of me immediately much to my satisfaction. It's nice to do business with "old School" where they care about their customers. They take care of the needs. Both visits. I was a walk in. You don't get service like that just anywhere. Bike Therapy is definitely my bike store to go to.

After an initial hiccup, Marcus, went above and beyond to take care of my bike. I would highly…read morerecommend you use Bike Therapy for your repairs and bike purchases.

I didn't buy an RV, just some RV camping supplies, but the folks there know their stuff, made some…read moregood recommendations. The inventory wasn't as extensive as I'd hoped but I found what I needed. Worth a visit if you're traveling on 101 and want to take a break to shop for RV supplies.

No hope. Horrible customer service. High prices. Defective equipment. Stay away from this company…read moreat all costs. They are currently "temporarily" closed. The company is in financial crisis.

BEWARE! Way over priced. Tells me he can fix my bike but when I pick it up and it's not fixed, he…read moremakes an excuse and says "well we're not dealers of this bike" it's an excuse because he forgot to fix it. It was not the same part as the brand name but it didn't need to be. If I was rating the staff it would not get any stars. Fire Collin! He is beyond rude. The owners should know about him. The staff says he's just not a people person. This shop won't be here for long. Update - the response sounds good but it has nothing to do with the issue. RUDE EMPLOYEE , OVER PRICED, NOT FIXED WHEN YOU SAID IT COULD BE. Now I have to find a reliable repair center to repair what they did not.

NEVER again!! E-Bike purchased 4 years ago. The battery died. Epicenter will not replace or do a…read morediagnostic on it. They passed it off to the manufacturer. Passed that off to the battery company that no longer sells that battery. Epicenter tells us it was our fault to let the battery go dead. Wow! You knew about the battery issues, you knew about the battery that can't be replaced any longer. Where is my notification via email, that there is an issue with that battery??? Now I have a piece of equipment that can't be used. It would cost $$ to strip the battery components. They expect me to do research on line to find a used battery or a battery repair service. All these options require almost as much $$ as the original bike.

We had our daughter's birthday party here and Erica was fantastic!!! She said she was the manager…read moreand she went above and beyond my expectations. She was attentive, sweet and just all around wonderful! We never felt rushed, she kept us on track for the timeline of the party and ensured that we had everything we needed. My daughter, her friends and our family thoroughly enjoyed the party! I would definitely recommend having a party here and asking for Erica.

Came to Morgan Hill bowl on a Sunday night with the family. We were lucky to get here early before…read morethe crowd because the place did fill up. We did have a good time bowling and everyone seemed to enjoy themselves. We paid for two games and two pairs of shoes because most of us had bowling balls and shoes so we did not have to purchase. They have lots of lanes for accommodating large crowds of bowlers. I just wish that their snack bar and bar area would have been open to get some appetizers and drinks. You could get drinks, but you had to go to the window versus going into their lounge area and sitting down to enjoy your drink.