Horrible customer service. Wanted to exchange a Stanley that…read morewas gifted and was offered $2 for it because that was the lowest it's been for the last 90 days. Absolutely ridiculous! where can we get a Stanley for $2? Save your time and money, shop elsewhere...specially if it's a gift for someone!

Best sporting store. The staff there is very helpful knowledgeable and is exceptional especially…read moreMyra and Sarai!!

Well it's been a month since I purchased my camper... I will say the sales person that I work with…read moreDavid, was pretty good. He had great communication. Though I was a bit irritated as I had to go back and have to resign my loan paperwork. Not his fault. But needless to say annoyed. Another thing was that the walk through was awful. The guy that I was suppose to explain how things worked went through it in a hurry. We are allocated am hour to go over things and he went through things in 15 mins. So that is the reason for the 3 stars. David great, loan person okay, tour person or whatever he is called needs improvement!

Drove an hour with excitement to purchase a camping trailer was greeted at the front and told to…read morewait for a sales associate to walk us out and view the campers. Sale associate ROBERT came out looked at us and assumed things and rushed us out, referred to view somewhere else. He did not take the time to let us look or genuinely help us. He didn't want our business. Robert: short, bald big head. Terrible customer service!

Fourth bike purchased from this shop over the years. A bike shop I can trust and count on to get us…read moreon the road! Highly recommend this shop, everyone is knowledgeable and helpful. Alfredo is a employee that is great to work with

I paid over $500.00 for a tune up and parts to fix an issue. I went in 2 times and both times…read morewas adjusted the issue was fixed. I independently noticed that one of the pulleys on my rear derailer was missing parts of some teeth. After paying as much as I did the techs that worked on my bike did not see this problem. My complaint when I brought in my bike was rough and loud shifting. I ordered the pulleys on line and replaced them myself. They did reach out to me when I posted a bad review on their website but I did not contact them, I figured I gave them 2 chances to fix my bike and $500.00 and that was enough contact with them.

Paid and waiting two months to get a frame…read more Then can't get a hold of anyone and getting different stories from the store

I have several of the big brands bikes and was a loyal Specialized customer in recent years …read more Among all the bikes manufacturers, Specialized ranks at the very bottom . Their customer support as is evident from Google reviews and / or online bike forums is the absolute worst. Their carbon frames break and crack due to manufacturing defects and practices more than any other brand on the market and unlike most other bike manufacturers , they DO NOT HONOR THEIR so called "LIFETIME WARRANTY" Lust look them up on the better business bureau , look at their " F" rating and the amount of complaints submitted vs the amount resolved. Here is the BBB definition for " F" rating : " F rating is the BBB LOWEST GRADE" Typically business with F rating have unanswered and/or unresolved complaints that reflects failure by the business to deal with the causes of customers problems " Look at other bike manufacturers rating on the BBB website , no one comes even close to an F rating. Look on YouTube for videos showing DIY carbon bikes frame repair videos , the vast majority feature broken Specialized frames. Do yourself and your pocket a favor and go with any other brand. Specialized is the absolute worst!!!

I didn't buy an RV, just some RV camping supplies, but the folks there know their stuff, made some…read moregood recommendations. The inventory wasn't as extensive as I'd hoped but I found what I needed. Worth a visit if you're traveling on 101 and want to take a break to shop for RV supplies.

No hope. Horrible customer service. High prices. Defective equipment. Stay away from this company…read moreat all costs. They are currently "temporarily" closed. The company is in financial crisis.

The staff working there are really nice! I have zero fishing experience and wanted to go crab…read moresnaring, and the person who helped me out (didn't get his name) was very patient and answered all my questions, got me set up with the right equipment (and even helped tie all the bits to the rod so I'm ready to start crabbing right away) and taught me to tie the hook/rig if I wanted to switch to fishing. The customer experience is definitely worth visiting this shop, and I got lots of equipment that were deal worthy. Highly recommend to anyone! Their shop is quite large and has lots of equipment.

The people here are awesome, always welcoming and makes you feel very comfortable and informational…read moreabout anything fishing related. Ive been coming here for years, they've helped me prepare with gear and bait to have a great time with my family out fishing.

I've had the pleasure of taking several Adventure Out classes over the past year--Rock Climbing,…read moreMountain Biking, and most recently the Wilderness Survival Clinic--and every single experience has exceeded my expectations. The wilderness survival clinic with Jack was transformative. I initially signed up simply to spend more time outdoors and pick up practical skills, but what I found was something much deeper. Adventure Out's classes don't just teach--you're invited to truly interact with nature and form a real relationship with it. One of the unexpected highlights of the clinic was how naturally it became a team-building experience. Even though almost everyone in our group had just met for the first time, we quickly found ourselves collaborating, communicating, and problem-solving together. Building an emergency shelter as a group--choosing the right location, dividing tasks, and working within a limited time--was incredibly fun and surprisingly connecting. It added a whole new dimension to the experience and showed how nature can bring strangers together in meaningful ways. Our instructor, Jack, has a remarkable ability to make every person feel seen and included. Watching how he engaged with adults and kids alike--especially the two young children (ages 6 and 4!) in our group--was inspiring. His presence, awareness, and ability to track the energy of the group is unlike anything I've seen. The way he integrated the little ones actually inspired me to bring my 10-year-old daughter next year. And speaking of unforgettable moments--seeing fire by friction created before my eyes was one of the most beautiful outdoor experiences I've had. Learning how to carve my spindle, and progressing much farther than I expected, was empowering. Two folks in our group were able to start fire for the first time ever, based on Jack's instruction! I found Jack's YouTube tutorial afterward, which has been incredibly helpful for practicing at home. I'm already signed up for the wilderness survival overnight immersion next June. A huge shoutout as well to Dan, who taught my rock climbing class. The first session was so fun, motivating, and perfectly paced, and I enjoyed it so much that I later took a private rock climbing class with my daughter. I got hands-on practice with belaying, and she had an absolute blast climbing outdoors for the first time. It was an unforgettable experience for both of us. I'm planning to take more classes with my daughter, as well as take the rock climbing anchors class. Another big thank-you to Eli, who taught my mountain biking class. The class was tailored to my request for hands-on experience fixing common bike issues on the trail. We also covered MTB riding techniques, which were super fun--and as a bonus, we ran into pro cyclist Kate Courtney, which added an exciting surprise to the day! Adventure Out consistently delivers exceptional instruction, meaningful experiences, and a culture that supports learning, curiosity, and personal growth. I'm deeply grateful for the community they've built.

Beautiful, I don't like to walk but I do and my god the beautiful landscape, bring fish food, the…read moreducks and fish will follow you a great deal around the lake, delightful! There are nice bathrooms inside the large beautiful office bldg, a small coffee stand and indoor seating... What a find!

I haven't been there bc I don't fish but if you do, and need bait, stop by. This family has been in…read moreAlviso for ages--and has been selling bait for ages. I'm happy to see them still offering these services for the fishermen choosing Alviso as the spot for their water time adventures. BTW I don't think they rent kayaks anymore. I hope you enjoy your time in Alviso. Happy fishing.

We had so much fun renting a kayak here! I always came to Alviso for the sunset views, but it's a…read morereally cool experience being on the water and kayaking through it. Super seamless process to rent! The owners are the sweetest couple and were kind enough to let us rent a kayak later in the day so that we could catch the sunset. They drive the kayak out to the dock when you rent it and you just call them when you're back. Come and support this local business! You won't regret it!

I'm short and I have been looking for an E-bike I can lower the seat down enough to touch the…read moreground. I finally found one at Bicycle Trip and it's even a Peach Beach Cruiser, I love this bike Aaron

My bike needed some adjustment to the air stem and tightening. As i walked in an older gentleman…read morehelped me out. He was super nice and professional. He took my bike back and quickly fixed the air stem and pumped up my tires with full air. When i asked how much i had to pay, he said " dont worry about it. " It was so nice of him that i went ahead and bought couple items. When i looked around at the bikes, it seamed like they only sell high end quality bikes. Good services with quality product is what i like to see. Highly recommend this shop.

I have become a very frequent customer of Mario. A true local gem started by Mario's father. I…read morebought a sport coat at a nice outlet but did not realize all the buttons needed to be sewed in. I had tuxedo pants that were 10 years and a few inches ago that Mario expertly tailored to current measurements on short notice. In addition, I gifted my son a fine suit and Mario hit that one out of the park. Finally, I had a full suit purchased at the Livermore Outlets that Mario made look like a custom suit. Mario is a class act, I would drive from all over the state to have Mario work on my undersized wardrobe. I highly recommend this shop!

Mario and his team are the best! I needed a suit for my wedding this past week but I only had about…read more10 days. I had reached out one weekend but they were away from the shop due to an event. I texted the number and Mario was able to set me up with an appointment for the upcoming Tuesday of that week. The process was pretty quick. Mario took my measurements, he explained the rental process, let me look at some designs and ultimately gave me freedom on the color I wanted. Price was what I expected between $250 and $300, including the 2 piece blazer and pants, white shirt, matching vest and two ties to choose from. They could have included shoes as well but I had my own pair. I'm not sure if that would have altered the price. It took about 5 days for it to be ready, as I could have picked it up the following Monday but it was a busy day for me. Mario even let me try it on and make alterations before I walked out ensuring that my suit was the perfect fit for my special day. Overall, the customer service was top notch and I felt like I was able to take my time throughout the experience despite all the stress that comes with getting married. Thank you, Mario for making my special day a day to remember!