Ordered online and got double charged then got a message saying my lede was cancelled but haven't…read morereceived a refund yet. No email saying why it was canceled or what to do next. Just an email from the shop app. Tried calling them and no one answered. Going n to have to follow up with my CC company to get a chargeback. It's been over a week since my order and zero communication from company.

Dont order from this company if you are expecting quick delivery or customer service.. I ordered a…read moresleeping system for a month long excursion and it has been 3 weeks since i ordered it and still no show. I have emailed and tried to chat with a rep from the company and I have been ghosted. Buyer beware if my bag does not show up in the next week I have to hit up the credit card company for a refund.

Aden and Jake are amazing at archery center are great! They are so good with kids and making us…read morefeel comfortable. It has always been a good time with them and the family enjoys making a day out of it. They were friendly, kind and knowledgeable. It's almost like being around family. We will always work with them and buy from Great Lakes.

Excellent service: Hayden in the archery shop is top notch took care of all of our needs!…read moreAlso a big thank you to Rita and Ralph for excellent customer service!! Highly recommended for all of your outdoor needs and services! Thank You!

Wife and I walked past the counter, no acknowledgement from the guy working there, he was too busy…read morechatting with his buddy. Browsed about 15 minutes, guy judt kept talking to his buddy. Walked by on the way out, still no acknowledgement we even existed, just chatting with his friend. Big sign in store about buying local. Would have been glad too if there had been any customer service at all.

Great place to find exactly what you need for your significant other. Especially if they are…read moreinterested in the outdoors. The store is full of the most popular name brands. The prices are competitive and it's a nice place to visit. We drove almost an hour as I had a special request to purchase someone's Christmas gift from here.

I'm new to fly fishing, and the learning curve can be daunting. Each time I've been to the store,…read moreDan and Fabio have both taken time to show me the ropes, talk through my setup, and impart some wisdom. Even on Black Friday, Dan spent a ton of time with me - even spooling my line and personally setting up my line. These guys are consummate pros, and the shop has everything you need. They've earned a customer for life in me, and I highly suggest everyone stop in the shop and say hello.

What a great place! Friendly staff with awesome products. Hope to be back soon!!! Love hitting…read morethese unique locations!

Stopped in to buy some tick spray and instead of just telling me it's upstairs, buddy walked me up…read moreand showed me where it was. He also gave me a quick rundown on how to use it and the history of said product. If only all workers could be so helpful. Didn't know this place was even here till recently. I'll be back when up that way. Reminds me of the stores you see in various mountain towns. People want to complain about the price of the clothes obviously don't know what they're looking at. It's about the same price online for those top-tier brands. Check em out!

The selection of quality outdoor gear is spot on! My family and I loved this place! Even if it's…read moreoff your planned path, head that way anyway.

Jim at Geiger's is the best! He always takes great of care of our skiing and snowboarding needs!…read morePatient, knowledge, experienced and kind! We keep going back for a reason. Thank you Jim!

I just want to tell you how happy I am with your services. I had Jim Tewksbury in the boot…read moredepartment kick out my boots because I had issues with boot fitting. He did such a fantastic job. I love it.

Every year feels like the year I'll start skiing again despite last skiing in childhood. Instead I…read morejust go to après ski events. I always complained that there's really nowhere hyper local to get ski attire whether for actual skiing or after ski. I found just the place during Lakewood Chocolate Walk - Geiger's! AMBIANCE: Standalone store in downtown Lakewood that's apparently been part of the community since 1932 (wow!) For being such a longstanding retail space it's surprisingly modern. It really reminds me of Eddie Bauer's. The store has multiple rooms of outdoor attire. MERCHANDISE: Most of the attire (predominantly women's and children's) looks like chic athletic-ish attire to wear around Lakewood. Faux fur vests are especially soft and high quality. There is an entire room of skiing gear - skis, ski goggles, and sweaters with ski landscapes. There's also a pretty expansive selection of children's attire. You'll find popular brands like Patagonia and Yeti, and also less known brands. Prices are mostly what you'd expect at a high-end department store. SERVICE: The service at the store wasn't too attentive. Employees were a bit awkward with client interactions. Perhaps because it was busy. Check out this store if you are looking for winter attire like coats, chunky sweaters, gloves, and hats. There are plenty of choices here. I'll come back when I have more time to browse the coat inventory.

Impeccable friendly efficient service. Parking behind the shop with specifics spaces for the…read morevisit. Other city parking nearby with a parking app registration. This isn't an inexpensive shop so be prepared and you get what you pay for so enjoy it!

Disappointing. Backed out of an order, I already committed…read moreto my client. Without finding solutions, hangs up. I lost a client because of them.

This review is for their customer service. Today I received a phone call which confused me big…read moretime! A nice lady was asking me if I made an order of batteries. Purses - it would be me, no doubt! Batteries - definitely not me! It turns out, someone used my name, address, and a phone number to make a purchase to send it to a different state. So this company has decided to make sure that the order is legit. And I am so glad they did! Because definitely it wasn't me! I would give them 10 stars if i could, because it shows that they do care about customers more than about making sale! Please if you need batteries - order! You are in a good hands!

Dick's has the best, and perhaps only supply of Brook's sport shoes for women. They also have great…read moreinsoles (I bought Airr Women's Insole brand). My feet have never been so well supported and comfortable.

Well stocked fishing area. Pleasant workers. Multiple registers open. This place seems to have…read moremade some progress.