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DICK'S Sporting Goods

2.3 (24 reviews)
Closed • 9:00 am - 9:00 pm
Updated a few days ago

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Cristina G.

I gave this store a one star due to the fact that we came here to find my boyfriend some things for his birthday. He likes to take his time and see what he wants but we noticed that a few of the workers(three women)at this store were following us around. We come to this store all the time and this time we did not appreciate being followed around as if we were doing something wrong. That is not good customer service, they could at least asked us if we needed help.

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2 years ago

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6 years ago

Well stocked fishing area. Pleasant workers. Multiple registers open. This place seems to have made some progress.

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4 years ago

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3 years ago

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4 years ago

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9 years ago

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15 years ago

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13 years ago

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6 years ago

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8 years ago

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15 years ago

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6 years ago

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8 years ago

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9 years ago

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10 years ago

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7 years ago

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7 years ago

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10 years ago

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14 years ago

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7 years ago

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11 years ago

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Dillard's

Dillard's

4.0
(43 reviews)
0.7 mi
•$$

I needed to purchase a dress for our son's June wedding. I…read moream not a shopper and am very insecure with outfits. Ann Tobias (Selling Specialist/Dresses) was WONDERFUL. She was attentive to my needs and honest about the look and style that would work best for me. She was patient and was not rushing me through the process. I am happy with my purchase! I would gladly see Ann again regarding my wardrobe. I give her 5 stars. Thank you, Ann!

I have to say that my entire experience at Dillard's was exceptional. I'm saying this as someone…read morewho's not even Dillard's or department store fan. I'm usually a customer of Dillard's for something small or in passing. It's never my destination. During my latest visit it was actually my destination for shoes. I needed sparkly sneakers for a Sneakerball, and Dillard's had the perfect pair! AMBIANCE: This store is tucked away in Beachwood Mall. The lighting in the store and the fashions make it feel like Saks or Nordstrom, not Dillard's. Meaning it's a lot more ritzy. It has pockets of high end brands, and the entire store presents very well. INVENTORY: Dillard's recently really started keeping up with the times. Compared to its competition, it's really fashion-forward. Around the holidays, I noticed that there are a lot of very trendy dresses in relevant colors and gorgeous fabrics. They are also very well styled with faux furs hugging the shoulders or sparkly boleros. There are also exciting party shoes - sparkly, with bows, and all the shimmer! You can really envision and build the entire outfit. I was really impressed with this recent shift of modernization. I even asked myself - Am I really at Dillard's? SERVICE: The service was truly five star. I was in a hurry (story of my life) and needed to quickly located the shoe department. I asked an employee at another department who provided me with very detailed directions. She was super friendly. Staff was pleasant as I made my way through the department store, smiling and nodding. My interactions at the shoe department were similarly warm. The sales associate told me she'll be right with me, immediately found the shoes I wanted, and was extremely friendly. I observed her interactions with other customers and she was providing very personalized service. It was probably among the best customer service interactions at department stores. Seriously great service. She was also as excited as I was about my sparkly sneakers with holiday lights purchased from Betsey Johnson collection. I will say that these sneakers were pricier here than at other retailers. I paid over $100. So many people complimented me on these shoes that it feels like I got my money's worth. I would recommend a visit to this store. The setup makes it feel luxe, the service is extremely cordial, and you experience can be flawless from start to finish. Honestly, couldn't find any fault in my whole time here. I plan to return shortly to look for New Year Eve dress. I'll have to first figure out what to do for NYE. Do I need Dillard's faux furs and bow bedazzled shoes? Or something more subtle?

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Dillard's
Dillard's
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T.J. Maxx and HomeGoods

T.J. Maxx and HomeGoods

4.2
(16 reviews)
1.7 mi
•$$

Furniture Pickup Review: I just purchased furniture (chair) from HomeGoods. I used their hold…read moreoption. That means I purchased a chair and picked it up on another day (it's held for 72 hours). I witnessed some inefficiencies which discouraged me from purchasing additional furniture. It was challenging to find someone at the store to ask how to initiate furniture purchase as the first timer. I almost gave up. I had to then wheel my chair through the entire store. I wonder what happens with heavier furniture. After filling out some paperwork, I was able to store my chair in store. I asked how delivery of other furniture works and ballpark price. I was told that I need to get in touch with delivery company via app or phone to plan after purchase. That's wonderful that delivery partner exists, but that discouraged me from buying two other items. It seems reasonable to provide customers with more details surrounding furniture delivery partner and expectations (delivery distance, turnaround time, and process). At pickup, I called the store to check how to pickup furniture. It wasn't really explained during payment. The store's employee transferred me from TJ Maxx to HomeGoods like they're worlds away. The entire process started to finish was not the smoothest. I really felt like employees didn't have any interest in answering any furniture questions and wanted to detach from the experience. While I love the value at HomeGoods, I won't be getting more furniture that I can't transport simply because I don't understand the process after asking multiple associates. It shouldn't be this difficult.

We arrived in town last night for a wedding today! It's a "themed"wedding, and beige is what's…read more"it"! Unfortunately, my date thought that my outfit wasn't really beige, so...my solution....go shopping!! The waitress from our hotel recommended this store (we're staying in Independence). I was relieved to find they had a few choices of dresses available in my size (small). I even got a pair of shoes, small hairspray and my date got a Perry Ellis belt, all for under $100! The cashier was warm, friendly and welcoming, a great representation for the store. If I lived here, I'd definitely be back, especially to check out the home goods section. Lastly, I really like that the two stores are combined, although that's a recipe for a spending spree!!! Ha;)

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Easter decor
Easter decor
Easter decor
Easter decor
Easter decor

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Easter decor

DICK'S Sporting Goods - sportgoods - Updated June 2026

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