One Star - Discriminatory Treatment at Dick's Sporting Goods Batting Cage…read moreI visited the Dick's Sporting Goods location at Woodlands Mall on December 20, 2025, around 3:30 PM with my son to use the batting cage, a service we paid for. What should have been a positive experience turned into blatant discriminatory treatment by an older male employee (white hair, beard, thin build, appeared to be Hispanic) working the batting cage area. To be clear: anyone of any background can engage in discriminatory behavior, and that's exactly what happened here. When we entered the cage, it was already a mess with balls and bats scattered everywhere from the previous customers, a woman and her child whom this same employee had just been assisting. We didn't complain; we just started our paid session. While my son was batting, he accidentally made contact with the t-post. This employee shouted at him from across the store, "Hey, that's a $300 bat." Not a polite request to be careful. Not a conversation. A public reprimand from a distance, as if we couldn't afford to replace equipment or were being intentionally careless. When our time ended and we left the batting cage, he came up to me again and, full of sarcasm, he said, "Hey, baseball guy, can you go back in there and pick up all the balls?" The same mess that previous customers had left, which he had never asked them to clean, and which was already there when we arrived. I paid for a service, not a cleanup shift, but I didn't want to escalate in front of my child, so we complied. As we left, he made a sarcastic comment about being a "gentleman and a scholar": passive-aggressive condescension wrapped in polite words. Here's what I observed during the 40 minutes I was there: He watched us like a hawk the entire time we were in the store. He was pleasant and helpful with other customers who appeared to be white, including the woman whose child left the mess we were told to clean up. He stopped what he was doing specifically to police our behavior. This is textbook discriminatory treatment, the kind of microaggression that people of color experience regularly in retail spaces. I don't work for Dick's Sporting Goods. I was a paying customer trying to spend quality time with my son. Instead, we were surveilled, publicly reprimanded, and required to perform cleanup duties that other customers were not. To other customers of color: be aware of how you may be treated at this location. To management: Your employee's behavior on December 20, 2025, from approximately 3:30 to 4:10 PM was unprofessional, discriminatory, and created a hostile environment for my son and me. This employee made my son visibly uncomfortable, and you should consider yourselves fortunate I chose not to make a scene in your store. I don't anticipate corporate accountability, but I wanted this documented.

What can you say about Dicks? Since the pricing is similar at each location, I'll skip that point…read more Located in The Woodlands Mall, this location stands out for the following reasons: -Centrally located, their connecting parking lot is one of the most coveted at the Woodlands Mall. -This location remains clean, and staff is always readily available. -They have a huge selection including those you may not expect, like Free people movement. -They do a pretty good job representing most major sports. However, my favorite feature of the store is the restroom. While it's no fancier than your traditional Walmart restroom, it beats the general mall restroom and is always less populated. While this is not the only store in the woodlands mall with an independent restroom, it's the only one that allows me to use one and then purchase gear for all of my various sports, which is a score for me ...pun intended.

Went in to do some after Thanksgiving Christmas shopping the music was so loud you could not…read moreconcentrate. Playing heavy metal death music chanting kill, kill, kill. not a nice atmosphere prior to Christmas. Even told the nice sales person who came by to ask if needed assistance that I would not be in long due to the music being played. He did inform the other but went on deaf ears. Now I know why they are deaf!

the bike team is nothing short of amazing! the guys are super cool and and really know there stuff…read more i ordered a bunch of upgraded stuff on amazon. because i bought my bike with them, it was super cheap labor on installing the parts!

Perusing the aisles and they do have a handful of good stuff. Camping, hunting, fishing, you name…read moreit they have it. We enjoy coming here as they are not really busy. Service is great here too, staff are available to answer questions. Value for the price is a bit high on some things.

Just used 2 gift cards at Academy for shoes & a pair of pants. The system wouldn't accept them, so…read morethe cashier said the manager's name & he rolled his eyes & started helping other customers instead. I almost just walked out... But after helping a few customers he finally asked what the issue was. He said push the red button instead of the green one. It was a quick easy fix. if he had just assisted and not rolled his eyes. VERY unprofessional.

The best outfitting store in the area! Mr. Scott was a true pleasure with whom to exchange ideas on…read morefly fishing-- from needed gear to extreme conditions. His staff was absolutely the most team oriented group with all providing help and no one trying to be superhero know-it-all which happens way too often. Their prices can't be beat, and speaking from personal experience , it is a great escape from the drama of having horses and/or dogs in surgery at the best Vet Hospital in the world (totally unbiased as I am 3rd generation Longhorn). Go enjoy the low pressure, high intellect of this great store!

I ventured into Bear Mountain right after the holidays to get properly fitted for hiking boots…read morebefore an overseas backpacking trip. I've done a bit of day hiking before, but never been professionally fitted or been on multi-day trips. I wasn't sure what to expect, but I could not have been more pleased. The staff was very friendly and knowledgable. The guy who helped me spent a lot of time answering questions and helping me be sure I got the best fit- and I ended up with a less expensive boot than I expected (which never happens). They had really good sales at that time, and I ended up coming back the next day to get a new pack. On the following day, I found an equally friendly and knowledgable staff. A friendly staff even after the holidays is the sign of a good shop, I think. Anyway, If you are looking for hiking, camping, or kayaking gear- start here.

For the love of god...please learn to greet the customer when they walk in and not ignore them. I…read morewalked to the back of the store looked around and walked out. I was ready to spend some serious money, but first impressions are very important to me.

Amazing service, wonderful employees, specially tully he was wonderful help! Sergio and Jose were…read moreso kind and amazing, would definitely shop here!!!

Absolutely love this store! Came here for looking for pants for an upcoming hunting trip...the…read moreselection of women's pants is off the charts. I'm 5'9" and it's so nice to find pants in tall lengths. The displays were easy to shop, and I was asked serval times if I needed help with anything. Aside from the great clothes, the customer service is honestly what will keep me coming back. Amanda is fantastic! She has great product knowledge and helped me find the perfect pants for my trip. I can't recommend this 5.11 store enough!

Received two pair of 511's at work. Not the correct size and tried to return at the 511 store…read more They seemed confused that someone would return or exchange items. The front desk person knew nothing and the lady had no desire to help. She made a call and said no thanks. Not sure how 511's can't be exchanged at 511 store. All other major brands allow it and she said I should shop online. I mentioned that we didn't need stores like hers if we all shopped online and that didn't concern her. I will not be back.

It's always a stop in for me when I'm going next door to Trader Joe's. They've got all kinds of…read moreitems from outdoor clothing, shoes, camping gear, toys, gifts it's a fun place to just browse around. I've found great deals on shoes and jackets when there's end of season sales. Check them out, especially if you're looking for outdoor gear!

One of my fave camping stores from my old days living in Montrose…read more They still have some of the friendliest staff that constantly asked us if they could us with anything. They have tons of fun gifts and great selection of hiking items such as tents , boots and hiking socks. Would definitely return.

Came here for the first time. I only bought a case of 357 rounds, but came here to pickup a…read morerevolver that I bought online for the first time. They were FFL certified. My gun was shipped her within the week, this shop notified super quick. The staff walked me through the process and it was actually super easy and fast. They had a $45 transfer fee, but that was affordable. My case and gun came in in perfect condition. Staff are helpful and friendly. Shop is filled with firearms and accessories with affordable prices. I'd like to see package deals such as multiple mags and a bag for an affordable, but they don't. Staff stated that they do have a firearm with attachments, but nothing like a package deal during a holiday. Ample parking.

This is without a doubt one of the top 3 gun shops I've ever been to. The owner is a nice guy, the…read morecustomer service is exceptional, and all of the employees are polite professional, friendly, and respectful. I've become friends with some of them. The selection? Great. They actually have rifles out where you can handle them. Imagine that! Their handgun selection and their used gun selections are very good. They also carry a nice selection of black powder revolvers, something a lot of similar shops have given up on. If you want something they don't have, they'll get it for you. The price will be competitive. Don't ignore this place, or skip it "because all gun shops are alike." They're not. This one stands out among the others in the area. I highly recommend it.

Quick and easy rentals through the student rec center. You don't even have to be a member. Lots…read moreof options...kayaks, canoes, paddle boards, tailgate games. They were helpful in processing a refund for an extra piece of gear we reserved but didn't end up needing. Reserve equipment in advance to make sure available since busy during the summer. Great find!

From the owner: We rent all the equipment you need for your next outdoor adventure from tents and sleeping bags to…read morestoves and coolers to boats and life-jackets. We even have a do-it-yourself bike maintenance station and convenience retail items including bike tubes and patches, water bottles, sunscreen and more.