The service here is always great. I've been here three times and each time I leave happy. My ring is stunning and always gets compliments. All of the employees here are friendly and knowledgeable. They go above and beyond with customer service. I feel comfortable there and never pressured or rushed. They offered to spend some time helping me make a educated choice when choosing my next firearm. I will definitely be back. read more

I had a really bad experience here. I came in trying to sell an item and was treated with immediate disrespect. The person helping me who I believe may have been a manager called me a "beggar" just for asking about Selling my items. I'm not exaggerating, that's exactly what was said. I usually give businesses the benefit of the doubt, but the way I was spoken to was completely unprofessional and unnecessary. When I questioned why I was being treated that way, I was then told I was being disrespectful, which made the situation even worse. One bad employee can ruin an entire business experience, and unfortunately that's what happened here. Based on how I was treated, I would seriously question the authenticity of any glowing reviews. I believe they would be friends or family if they leave five stars. If you value being treated with basic respect, I would strongly recommend going somewhere else. read more

I will never set foot in this place again. Very rude. I've spent thousands of dollars at this establishment buying fire arms and ammunition. Tried to sell a rifle I didn't want anymore, not only did they low ball me $200 under the previous price they said they would give me for it but they also demanded I give the a magazine for it even though when I bought it there from them they didn't give me a magazine with it. they were also very rude to me the entire time. read more

Have dealt with them a few times in the past couple months Very straightforward and clean shop Well organized and displayed nicely Most items are priced just below what you could purchase them for online. Guns are nicely marked and organized but priced very high compared to gun show or other gun store prices on 1488 Wish there was some negotiating room on items If you bring in a .40cal you Will be told it is not worth much because no one likes a .40cal pistol While there a man brought in a .357sig and he was told "that caliber does not move" and was low balled In a crunch, decent place to get a quick loan but not a regular stop on my Pawn shopping rounds read more

poor customer service asked guy to remove plastic wrap to view 21 piece set and he didn't want to stick a peice of scotch tape over a small hole id make to look at tools rob guys a dick head read more

The woman in charge of the music equipment, I believe Elizabeth? was terrible. First she was pessimistic about all the inventory, said there is no point selling to her because none of her product moves off the floor anyway. A week later I brought in an AMP that was fast moving product, she was short, rude and unprofessional in our conversation. I was kind but told her I will be going somewhere else. Terrible employee. Needs to be fired. read more

I went in looking for a shotgun for my son who took an interest in bird hunting. It was my first time entering the shop, and I was extremely surprised at the amazing selection they had to offer. Rob set me up with a great first shotgun for my son, and he more than likely sold me on a beautiful over and under that caught my eye! Great service that I would recommend many times over! read more

Rob is absolutely amazing answered all of my questions and was extremely educated on everything firearm related! I definitely recommend this place for any one looking to purchase quality goods and firearms!! read more

horrible experience with Robert. go here if you want to be yelled at by middle aged men over any amount of question!! went in browsing for a new sports gun for the range and i inquire nicely for a gun he had there on the rack and he told me when he handed me they actually underpriced it and that when I left they were going to change the price. I said how convenient it's probably just a sales tactic. and he called me inexperienced since I didn't know the brands, and I stood my ground respectfully and professionally telling him I'm not the one owning the gun shop and that I didn't have the years of wisdom and experience that The veteran did. so he then proceeded to raise his voice to tell me that we will not sell to me and to leave his store. Since i told him to stop raising his voice at me. horrible interaction, I ended up with feelings hurt, and that man lost a good sale. on the bright side. it's Texas, get a gun or anything for that matter anywhere else! read more

Great Staff! Excellently cataloged store and very clean. Knowledgeable employees and with great Southern Hospitality and manners. Lay-away options are comfortable and the staff is understanding of life circumstances. Came in for help one day and became a customer for life because of how friendly and polite the staff is...just Wish they had a bar to hang out at lol read more

Rob made my experience of buying my first gun amazing! He knew everything there was to know and took his time answer ALL of my questions! He wasn't focused on a sale. He wanted me to be as knowledgeable as possible. The entire staff was the nicest and knew their stuff! Felt like family! read more

Went here to look for a simple ring. Inventory was wide spread. Everything was clean, well maintained, and organized accordingly. Rachel assisted us with the ring and had good customer service. Rob made sure that our ring will be sized appropriately. Overall great store and great customer service. Will be returning. read more

Although I've never purchased anything here I enjoy visiting and just looking around. Staff is friendly and polite. They seem to turn their inventory fairly well so I always find something to cool to look at. Their prices seem fair and their selection seems pretty good. A really good selection of firearms and tools always keep my attention for more time than I originally allotted. One question, who buys used Black and Decker power tools?.. read more

I have been to this Pawn Shop numerous times, as well as a few of their other locations. They are ALWAYS clean, and the associates as well as managers are always friendly and willing to work with you. A great place to do business. read more

Very friendly staff! They are very fair with loan amounts too! I've moved to Dallas since my last visit but I wish they were here so I could shop lol best pawn shop ever! read more

Talk about rude and pushy. I went to buy a compressor. They wanted to charge me almost new prices. I told them they were way too expensive. This guy follows me outside and threatens me. No wonder why the place is so clean and organized.....They have no business. I'll never buy anything there. read more

Great place to shop. The employees were very knowledgeable. The manager helped me out with everything I needed. Would definitely be going back in the future. read more

These are bad people. They lie to make a living. Make sure to read all the signs, which are far above near the ceiling which you won't notice normally while looking around. There are no refunds or exchanges as per their sale receipt which is after your purchase, but they will say different in order to make a sale. Their face and words change after your money is in their pockets. read more

I've been going to pawn shops for years, in many different cities depending on where I was living at the time. I have purchased things and I have sold things, and not once have I had anything to complain about...until I went to Ace Pawn. My first impression: Upon walking into the store, I heard and then saw an employee (the man I later learned was in charge - Rob) scolding 2 of his subordinates with a host of insults and telling them they were "morons." He berated and spoke condescendingly to them as I approached the counter, and then immediately walked over to me and grabbed the box I was carrying from my hands and began to open it to asses the contents he presumed I wanted to pawn. I started to explain that I only wanted him to look at a few of the jewelry pieces, however he almost immediately turned sideways to continue his verbal attack on the employees while grabbing things out of the box. I felt really uncomfortable; I wanted to minimize the embarrassment being caused to the workers being berated, so I pretended to browse some of the items in the store until he finished his verbal assault on them. My pawning experience: The first words out of Rob's mouth to me were "How much are you expecting to get for these?"--- I was thrown off guard for a moment as I am usually involved in a discussion with the pawn shop, covering all the details of how much money I need and what items they would take to get the deal done. With Rob, I was talked at and not to. He went off on some tangent lecture about the value of things that was so ridiculous I actually almost started laughing. Perhaps he wasn't in his right mind after getting himself so worked up with his employees before I arrived..... but the more likely scenario is this: his arrogance and ignorance have resulted in many others walking out the door in bewilderment, never to return. read more

Ace Pawn - I finally found out why the only cars in the parking lot were always the same.....the only people at this place are the workers and owner!! - Pawn Shops Near Me - Magnolia, Texas

Hi My Name Is Tricity And I went to This Pawn shop A couple of weeks Ago And Baught A Pair of black Bluetooth beats headphones and he gave us a great deal! and we had amazing service. read more