I was apprehensive about going to a pawn shop. Never went before and only saw them in the movies…read more The outside was a bit ominous. Painted off white, no cars parked outside; in a shady looking strip center in a part of town that has strip clubs and police activity. All that said, it was GREAT! Friendly, helpful and not at all frightening folks! Fair deals and honest assessments. I was pleasantly surprised and quite happy with the whole experience. If I find anything else in my downsizing efforts, I'll go back! Thanks Star and the gentleman whose name I didn't properly note. Y'all made my day!

They have a good selection of jewelry for resale. A lot of their things are in good condition…read more Not junky like other places. I also appreciated looking at the designer bag selection. I was looking for something as a gift for my mom. I'll keep checking again for mother's day to see if something strikes my fancy for gotft possibilities.

I bought my first long gun from them. AR-15 Springfield Saint 5.56 chambered, can use .223 (of…read morecourse a lot of AR-15 platforms can use both 5.56 & .223 same size except 5.56 is a hotter faster round. The first model. It cost $929 plus taxes. About $1000 out the door. Services are amazing. The will work with you when paychecks are late or sent to the wrong account. I plan on buying lot more firearms. I will get a AR-10 and Bullpup Shotgun.

great place to find the guns your are looking for. Very helpful and 100% recommend. Eric has…read morealways been the guy to ask for.

We came in today to look for a gun for my fiancé me and her both aren't to knowledgeable on guns…read morebut the lady inside was very kind and helpful she took a few out and let her hold it to see how they felt told us all the information we need it was an amazing

Dont get loans for musical gear here! They are clueless…read more Cheap gear for sale in house is overpriced.

They are fast, friendly and will pay you top dollar for your items! Visit them today and tell them…read moreI sent you.

Thanks for the service and the excellent consideration. Owner provided fair and just pricing.read more

I sold my guns and they have stellar customer service. They were fair and honest, which says a…read morelot, as everyone told me that pawn shops are only there to serve themselves. That may be true, but Tomball Pawn & Jewelry is the exception. They are truly legit, they follow the law while guiding you through your options. I will return to buy all my firearms from them. Great experience, great staff.

Very knowledgeable staff who are professional, knowledgeable and service oriented. Fair prices on…read morea wide selection. Will return again.

Businesses closed suddenly and have been closed for weeks. I have stuff in layaway and I been…read morepaying on and all of a sudden his doors are closed with no warning. He just took our money, kept our items and ran away.

I needed to sell some things today so I went into Crystal Pawn shop. Best decision I've made in a…read morewhile! The owner was so nice and friendly that he immediately put me at ease. He gave me very fair pricing for my items! I would definitely go back if I need to again! There are also some nice things in his shop to purchase too. Thank you again!

Today I went to Heritage jewelry and loan. I'll tell the truth after going to US coins when I…read morewalked into US coins, they looked at me like I was the plague. The security guard walked in after me. No one greeted me terrible so I go to Heritage jewelry and loan these guys were awesome. I had two rings. The gentleman explained to me why someone would be skeptical to deal with them. I get that but the treatment of US coins wasn't cool. These guys at heritage jewelry are awesome and the most important thing is they found a way to say yes I'll recommend this place to anybody.

This is THE BEST place to purchase great firearms and legitimate gold and silver bullion in the…read moreHouston area. Look no where else but Heritage Jewelry and Loan. This is a truly Great, Trustworthy Business that is worthy of the rating. This is my go to business for Gold, Silver, Guitars and Firearms. I know I'm getting a great product, or a fair deal, every time I come into the shop. This business is an essential asset in our community. It's a great place to find some very interesting coins or bullion, fine jewelry, unique furniture, Knick Knacks, professional cameras and lenses, timepieces (I'm talking Brietling, Rolex, TagHeuer), and sometimes to weird but interestingly valuable artifact (I.e. walrus husks, moose head, etc). When I need to exchange, trade, or sell my precious metals, the staff knows exactly how to verify the items and is VERY FAIR in their terms. The staff is extremely professional and really understands the importance of the role this business has in our community. Seriously, thank you James, Thomas, and Sam for operating this business as well as you do. Your high integrity and character shows.

Wonderful service! Respectful and friendly customer service!!! They helped me out with what I…read moreneeded and much more

Ruben was friendly and knowledgeable . Very good pricing for tools and any equipment for daily needsread more

They scammed my dad twice first time he didn't say anything they gave him a prize for a ring and…read moreended up telling him he owed more than what was first agreed. Then he was on a payment plan for a different item and when he went to make his installment they told him that purchase was no longer valid and that the item had been placed back on the shelf for purchase since he was trying to pay 3 days after. He then let them know he made a payment on the 14th at another store and asked why at that time this was not communicated. He said that the employee stated there was nothing she could do and that he had lost his money and the purchase. He said that the woman told him she saw that they somehow reactivated the purchase but when consulting with the sister store we were told otherwise. My father was not given the option to get that money refunded or continue paying on the item. Will report this company for their bad service and misleading information. He is apparently not the only one that fell victim to this staff. I suggest anyone else that has had an issue reports this and brings these things out to light so that other people don't continue to get scammed. What sucks is that my dad really trusted these people. What's more concerning is that they are known to do this by other employees within the company. Estafaron a mi papá dos veces. La primera vez no dijo nada, le dieron un precio por un anillo y terminaron diciéndole que debía más de lo acordado inicialmente. Luego estaba en un plan de pago por un artículo diferente y cuando fue a hacer su pago, le dijeron que la compra ya no era válida y que el artículo había sido devuelto al estante para su compra porque intentó pagar 3 días después. Luego les hizo saber que hizo un pago el día 14 en otra tienda y preguntó por qué en ese momento no se lo comunicaron. Dijo que la empleada dijo que no había nada que pudiera hacer y que había perdido su dinero y la compra. Dijo que la mujer le dijo que vio que de alguna manera reactivaron la compra, pero cuando consultó con la tienda hermana nos dijeron lo contrario. A mi padre no le dieron la opción de obtener un reembolso de ese dinero o continuar pagando el artículo. Denunciaré a esta empresa por su mal servicio e información engañosa. Aparentemente, él no es el único que fue víctima de este personal. Sugiero que cualquier otra persona que haya tenido un problema lo reporte y lo saque a la luz para que no sigan estafando a otras personas. Lo malo es que mi padre confiaba mucho en estas personas. Inclusivo recibimos informacion de empleados de esta tienda al igual que otro empleado quien segura estas acciones no deberian aver pasado o manejado de esta forma.

They've decided to keep the door locked during hours & have people wait outside in 100 degrees…read moretemperatures. A most effective way to both lose sales and customers.

They scammers under paying people for their items and gonna over price them when they sell them…read morethat's scamming and I'll take that to court

My mom has been coming here for years and absolutely loves it. I am not real big on pawn shops but…read moreso far they have supplied our needs and have given great customer service.They have great inventory on a great selection of items. We have gotten 2 chain saw, other tools, and various equipment. The workers are always helpful.