I can tell you this. Ifvu want to do business with a negative..... old... rude... and nasty…read morerepative mexicana fool... walk thru the doors of this pawn shop.ive been here 3 times. Once to buy a ring ...and twice to Sella few items. The 1st time.... a cerwin Vega BAD ASS sound system that retailed for 1800. She claimed it was off-hand and that Vega sounds terribĺe. The other time .. today.. I came in to sell 4 mediocre but nice silver thick chains. The 1 idiot got me to drive 30 minutes to show brain deficiency and claimed he did not tell me to bring them in when i called??;:"^;;,..... and I swear the other male who really lit my fire offered me 3 dollars for silver that I gave 200 bucks for. Back to the old moaning nasty personality old maid. ..... She groans no matter what u bring to sell as she whines and tells u your possessions are worthless==== all along...she acts like she knows a thing about any actual cash values of merchandisè. U could bring a 10 ct yellow perfect "H" clarity diamond and she would tell u it's flawed and no good. They charge HIGH PRICES.... I MEAN THRU THE ROOF prices!!!!!!! They will insult u and your intelligence and say they scrap everything they loan on. These people are a waste of space and time. A real joke. I'm totally disgusted I wasted the gas to drive over. Three dollars... I really question the IQ of these 3 pawn dummies.i had to rush out to coñtain my composure Never again.

I have to say this is one of the best pawn shops. Great deals and very friendly people.read more

I had a really bad experience here. I came in trying to sell an item and was treated with immediate…read moredisrespect. The person helping me who I believe may have been a manager called me a "beggar" just for asking about Selling my items. I'm not exaggerating, that's exactly what was said. I usually give businesses the benefit of the doubt, but the way I was spoken to was completely unprofessional and unnecessary. When I questioned why I was being treated that way, I was then told I was being disrespectful, which made the situation even worse. One bad employee can ruin an entire business experience, and unfortunately that's what happened here. Based on how I was treated, I would seriously question the authenticity of any glowing reviews. I believe they would be friends or family if they leave five stars. If you value being treated with basic respect, I would strongly recommend going somewhere else.

I will never set foot in this place again. Very rude. I've spent thousands of dollars at this…read moreestablishment buying fire arms and ammunition. Tried to sell a rifle I didn't want anymore, not only did they low ball me $200 under the previous price they said they would give me for it but they also demanded I give the a magazine for it even though when I bought it there from them they didn't give me a magazine with it. they were also very rude to me the entire time.

Great store with considerate owner has a high quality standard and won't over load the store but…read morepays and sells the best prices !!

Came in here today to see what I could pawn an engagement ring for and he told me the diamond…read morewasn't real. I immediately left to go to a jeweler to have it tested and they confirmed it is real. Don't shop/sell/pawn here. They are liars looking to scam people,

THE RUDEST, DISRESPECTFUL AND MOST INCONSIDERATE MANAGER OF A LOCAL BUSINESS IVE EVER ENCOUNTERED,…read moreEVER. Got a pawn on my iPad at this location for a medical emergency and I logged out of my iCloud account with the woman associate before she closed my iPad case and gave me my ticket. Fast forward to not even 2 weeks later when I went to redeem my item and when I got home and turned it on for the first time after picking it up my iPad was restored to factory settings. I contacted the store immediately after turning it on, before I even had to set it back up again, and the manager accused and stated that I was lying and refused to take accountability for his business or employees not following their business standards. He then disrespected me even further by saying if I "got an official letterhead from Apple stating it was restored while in their possession" he would return the $20 interest I paid. $20 DOESNT RESTORE OR MAKE UP FOR EVERYTHING THEY LOST/COST ME. I unfortunately did not have any backups available so I lost pictures of my kids, purchases, journals, planners, etc. DO NOT DO BUSINESS WITH THIS COMPANY UNLESS YOU WANT TO LOSE YOUR POSSESSIONS. They have been reported to the Office of Consumer Credit Commissioner (OCCC) and I will make sure the owner is held responsible.

Older Hispanic lady with black hair is rude. She needs an attitude adjustment, doesn't matter how…read more"many years "she's been working there.

Great stuff at a fair price. I would recommend them highly, best pawn shop I've ever been in.read more

One of my favorite pawn shops in the area. The staff is always friendly and makes you feel…read morewelcomed.

The guy running this place is very dishonest. I brought him some gold jewelry to sell at an agreed…read moreupon rate (80% of spot price). He weighed my gold and offered me a dollar amount, and when I back calculated that amount to verify his formula was correct, I noticed he actually skimmed $5 off the price per gram (reducing the payout rate to 75% of spot), claiming some BS that it's an industry standard to assume the gold's purity is actually lower than the stamped karat weight states. Not only did he take it upon himself to lower his payout rate after we agreed on the 80%, he lied to my face when I called him out about it. I ended up selling to him because I didn't know better and believed his lie. Since then, I went to a wholesale gold buyer who not only offered me 90% of spot, he didn't skim or feed me the BS purity lie! FWIW I've filed ethics complaints with multiple agencies about Klein Jewelry based on my experience, and I recommend you stay away if you expect a fair transaction.

We've been in to this place many times, haven't always made a purchase, but have always been…read moretreated well. When we have made a purchase we have always got a very fair price. Staff is friendly. We've been in other "pawn shops" that feel kind of dirty and this place feels more like a consignment/used merchandise place, so I would highly recommend it.

Very respectable people and very honest. Will help you any way they can. Very good prices on items…read moreand layaways. Great place.

Unbelievably unprofessional, I live on the other side of town and decided to give them a call. They…read moretold me they would take my product. When I get there ( drove 45 minutes/traffic included) all of a sudden my product is fake, and the next excuse was "we cannot authenticate". MIND YOU I had the authentication paperwork in my car but didn't want to continue the transaction due to the ignorance. I went down the street to a Ez pawn on jones and they took my product and gave me way more than I expected! Crazy part is ive been to this Phoenix pawn "once" it was a great experience, but this 2nd visit was unpredictable! Please do better on treating potential/ previous customers with common courtesy.

I sold my guns and they have stellar customer service. They were fair and honest, which says a…read morelot, as everyone told me that pawn shops are only there to serve themselves. That may be true, but Tomball Pawn & Jewelry is the exception. They are truly legit, they follow the law while guiding you through your options. I will return to buy all my firearms from them. Great experience, great staff.

Very knowledgeable staff who are professional, knowledgeable and service oriented. Fair prices on…read morea wide selection. Will return again.