Staff is great but I have been coming here for year's sometimes twice a week. Suddenly the owner decides not to have hot links and now does not carry them. Someone should make it clear to him a Barbecue place with out hot links is not a real Barbecue joint. The staff said he is trying to save money, good luck with that as he lost my business and now I go to his competition. read more

I love Dickey's and think their meats and sides are great. My family has been eating there for years. I just used them to cater a small group at my house. The food was delivered on time. It was warm, wrapped neatly, generous portions and delicious! Everyone raved about the food. read more

We have been going to the Dickeys in Plano on Coit Rd for OVER 20 years for lunch. I'm ALWAYS add a slice of cheese to my sandwich and they charge an extra 50 cents. That's fine. Today there is some guy that we've NEVER SEEN BEFORE. He told me that adding a slice of cheese to my sandwich would make everything full price - so it was no longer a lunch special. Mind you, I told him to charge me for the slice of cheese and he REFUSED. We left without food and the guy claims he is the manager. NEVER EVER GOING TO THIS PLACE AGAIN! read more

The manager Juan, is absolutely Amazing, he gives excellent customer service! He is the reason why I go to the location Coit location! Great guy, very professional and super nice ! Demi read more

I normally LOVE Dickeys so I visited this location for the first time since I was in the area. The guys there seemed stressed even though there were only 2 families in the restaurant. My meat was cold and dry like it had been sitting out in the open for DAYS. The barbecue sauce was super dark and thick and I'm pretty sure they burned it because it had a more "burned" taste than barbecue sauce should have. Definitely not going to this location again. Everything I tried was terrible and I tried to feed my dog the piece of hard "bread" they gave me and she didn't even think it was edible read more

Best Dickey's in the metroplex! Staff is extremely friendly and very attentive and accommodating!

Had some sides the food was goood but couldn't find a place to. Sit because no one cleaned the tables. read more

Dickey's Barbecue Pit - No one cleaned table. - Barbeque Near Me - Plano, Texas

Juan was super welcoming and helpful even while ensuring the floor was spic and span. Good team and the Brisket is killer!

Great service and yummy brisket, sausage, and smokehouse salad with fried okra and potato salad and baked beans - classic bbq dinner!

When I order through a food pickup company, that means I'm not there to check the order, and I pay extra. I would imagine that extra care be put into my food. Like get it right. I ordered 2 kids meals, a sandwich plate and a large sweet tea and 3 banana puddings. Didn't get sides, didn't get desserts, didn't get sweet tea. It's just not that hard. You may hate your job, but someone else will happily take it and do it correctly if you don't want to. If I hadn't worked in the field previously, I probably wouldn't comment, but this has become a multiple incident restaurant. read more

I went to dickeys for the first time in awhile and I had forgotten how good it was. I had the brisket and sausage plate, and both were smoked perfectly. The mac and cheese and baked potato casserole were delicious also. The employees are always very friendly too. read more

My husband & I just went to Dickey's at Coit & 15th in Plano. It has improved so much in customer service! The manager and the employees provided excellent service and the food was delicious! I am thankful that we tried again. We will be back! read more

Great and friendly service. Also had great food and very clean the workers treated me great from the time I came in to the time I left Juan was extremely kind as well. read more

If you want a knock-your-socks-off bbq experience, Dickey's is not the place. Go to Austin and wait four hours at Franklin Barbeque, lol. Dickey's is great for me because the barbeque is decent and when I don't feel like cooking after a long day, take-out is quick. The guy I've ordered from (the blonde guy manager...ohhh, whats-his-name) is always pleasant and accommodating. So I will come back again and again for take-out. Easy and good. And a little note: If you want take-out service and no one is at the counter, just hit the bell. read more

So disclaimer: I wanted to give the service and staff 4 stars and the food 2. So, an average of 3. I couldn't figure out how to get into the dine-in line, it was behind a tall wall that wrapped around the corner. At a whopping 5'2" I was unable to see this and walked backwards through the line, upsetting a gentleman who was entering it from the correct end. I asked for my meat they chopped and weighed it, and then handed me my plate. Due to the location of the serving spoons I wasn't sure if I was supposed to serve myself or not. Also, they did not tell me I could put my sides i nthe cups, so that I got a full serving. The food was pretty ehh, something you can get at a chain pretty much anywhere. THe place wasn't too clean, but I liked the touch of the free ice cream. I would have been interested in there being additional barbeque sauces for the dine in, or the ability to get the sauce on the side, but it was a solid non-overpowering sauce. When I was paying the manager was asking me if I was interested in a frequent customer card, my response was that I was going to have a heck of a commute from rhode island if I were to take one. Upon hearing this, he asked me what brought me out here and how long I'd be out. Because I was working at the hospital across the street he said my lunch one other day this week was on him, and he gave me a card for a sandwich and side with the purchase of a drink. While I didn't return, I thought this was an awfully kind gesture to give someone who would only be able to provide you with limited business. read more

I wouldn't have minded this place several years ago...before I realized I had a palate. So I go here, because it's Thursday and I am feeling completely outta my element (under normal circumstances I wouldn't step foot in a Dickey's). I had planned a fabulous Tuna Croquette for dinner, but was lacking a key ingredient, anyway it's like 5:30 and my kid is flipping out and I need something fast. So I go here. Oh. Em. Gee. Diiiiiiiirty! What else? Oh, they totally ignore you in the to go line. Like, I stood there forever. The food was cafeteria stuff. It was literally the worst brisket I've ever eaten. Allllll fat. I had recently told my husband I couldn't tell the difference in expensive and cheap BBQ. I retract that statement after this experience. The Mac and Cheese tasted like the box stuff. The okra was okay-ish, for what it is. The free soft serve ice cream at the end is fun. So there's a positive. I guess. Anyway, no more Dickey's for me! read more

Love BBQ.... H8 this Dickeys location.... I am pretty sure that when spend the extra money to get the 2 meat plate you are supposed to get a larger amount of meat.... Am I missing something??? I guess the folks at this location forgot that small tidbit of common sense when I ordered a 2 meat plate and a friend ordered single meat and yet.. somehow... He had more meat with one serving than I did with 2!! Please remind me why I just paid more to get less?!?!?! In what world other than weight loss do we pay more for being able to eat less.... Last time I checked I was not going to a BBQ place to eat Jenny Craig!!!! For the money I will stick to Spring Creek BBQ... At least there... They understand pay more = get more! Later Dickeys!!! Daniel B read more

McDonald's is to the hamburger what Dickey's is to barbecue... Good BBQ and sides, and always consistent. A staple to Dallas fast food for many years. Over the last several years more niche BBQ places have opened with more emphasis on quality, service and ambience. But you can still always count on Dickey's for a decent meal on the run. read more

Juan was wonderful and gave the best service! We will for sure be back! They had great service, great food, very clean and a great staff! We love going to Dickey's for family dinner. read more

Juan is AMAZING! He was so kind and helpful with our take out order recently. The food was perfect and the service even better! We'll be ordering again this weekend and I can't wait. read more

The food was OK last night, other than their horrible biscuits which were like hockey pucks. I think pickle wedges should be offered instead of sliced hamburger dills. What would it take to fix tables that are leaning down at the ends? Someone needs to tell the cashier to stop calling ladies "honey". It is not acceptable. read more

Horrible customer service was overcharged and my receipt doesn't even resemble my order. Called the manager when I got home and realized the order was wrong and I was overcharged, he basically hung up on me and said "we don't take orders over the phone". He didn't even listen to my concerns. read more

Since I try to avoid eating bread and a combo meal at a fast food place is difficult without bread etc.Most fast food places you're lucky to get 1 or 2 oz of meat and mystery meat at that. I like to stop in at any Dickey's when I'm out running errands for a quick plate with just meat & Caesar salad. It's a bit more expensive than a fast food combo, but I feel like I'm at least eating healthy and I pretty much feel safe eating something I know what's in it rather than the preformed "chicken" meat or the ground beef mixtures that have mysterious additives. I feel you get what you pay for. You want cheap you get cheap! They have good ice tea and lemonade. read more

I'm so sorry, but I have to tell you I visited this location yesterday and the restaurant was completely empty, that right there alone speaks volumes to me, but since we are in a pandemic I proceeded. Once I enter this establishment it had a weird unsanitary smell like old water and possibly mold. Not sure if the business just had an off day, but as the cashier proceeded to tell me the items that they do not have to complete my order, I immediately canceled. I pray this gets to the owner because from the smell of the establishment down to the employees eating behind the registers with an unsanitary messy attire is unacceptable and I'm sorry but this was my first and last time visiting. People please make sure you know exactly where you're getting your food from. I did order through door dash trying something new but not in a million years I would've thought I would ever walk into an establishment as such. Btw they might have good food but the Coit rd location please go before you buy your food like I said that location may have had an off day, but I'm not f*ckin with it. read more

The food is delicious. The staff is attentive and courteous. Thanks for the free roll!

Like Dickey's but my experience here was not so good. Ordered Westerner sandwich, grabbed a small bag of frito's (2oz) and a the smaller cup for serve yourself coke. Checked out and bill was something north of $12. I asked why the sandwich was not at listed price of $7.50 for two meats. "Well that is a "special" with pork and ?,. But that is not what I got..and not what I ordered, and further not what is on the LARGE sign overhead. Yeah, but different meats cost different price. Whatever. So BTW..how much then is this little bag of Frito's? " $2.18." You gotta be kidding. And the smaller drink...no matter what size they charge you for the BIG one. Sorry Dickey's Plano. I won't be back. read more

It's kind of a run down joint with a weird smell in the bathroom...and then I had my lunch. I had a veggie plate: mustard potato salad-wonderful; baked beans-good; mac and cheese-really good; a roll-fabulous. Not a review you would expect from a Barbecue Pit, but that's how it happened. read more

Stopped by before closing and they quick to get my order together and even got a free dessert! Great food!

Got the 2 for $25.00. Brisket was full of fat. Not worth the money.

4 Stars is based on food being 3 and staff being a 5. They are some of the nicest people and happiest people every time I have come in. I come here for the Wednesday Special which is the best value for OK bbq. Dickies isn't the premier place it once was with other places nearby as options. However the staff is what keeps bringing me back. Food is 3 Stars but staff is a 5!! read more

We ordered delivery from them twice and they got the order wrong both times. When I called the restaurant to try and get the rest of my order they blamed GrubHub, and told me to call GrubHub instead. read more

Awesomeness, great staff. Will definately return. We had brisket, pork, ribs and a bunch of side (mac and cheese and jalepeno baked beans particularly memorable). Yum! A chain, but still very cool! read more

Been a very long time sine I've had BBQ that was soooooooooo good, that I can't get out of my chair because im so full, and I'll have to wait for desert, great food, and service. I'll be back again one day. Wait my friend Flys to Hawaii, he can get take out for me..... yeah, yummy, can't wait. read more

I love Dickey's! I remember that there were 2 main barbeque places in Plano-- Dickey's, and one that started with a C (COLTERS!! THANKS MELODY!). Everyone had his or her favorite, and I was gung-ho about Dickey's. They have the best BBQ sauce, whether you like spicy or mild (they recently added a sweet sauce too, but I don't know how I feel about that), and really good slaw and fried okra. read more

I get take out from Dickey's a few times a month. The food is always great. I have never had an issue with the food. Sometimes they run out of meats and sides early in the evening, but nothing that would be a "deal breaker". I love the sausage and turkey. The spicy sauce is the best. The staff is very friendly and helpful. The prices are reasonable. They have daily specials so check those out! read more

Dickey's scratches the BBQ itch for me. I like the sides especially the potato salad. I think the best part of Dickey's is being able to make a left-overs sandwich full of BBQ brisket and a mix of all the sides! read more

Went here for a work lunch, and found the barbecue to be overpriced and sub par. The brisket was okay, but the ribs were reminiscent of a roadkilled carcass that had been left to dry in the sun. The sides were comparable to something I'd expect from a soup kitchen, and immediately after returning to work, one of my co-workers spent the rest of the afternoon in the bathroom. Overall, I can't recommend this place to anyone. Save your money. read more

Always. My favorite. It's neck n neck with spring creek BBQ different sauces but I like both. I like this places sandwiches. Sauces are good. read more

Love your meat sauce. Perfect for summer out. I am one of your fan. Yes! read more

So, after seeing the negative reviews, I would have agreed with a month ago. I have gone there in the past and Dickey's BARBECUE was out of pulled pork!?! But I talked to a manager who they had just brought in, in order to bring the place back to life. He gave me a card for a free sandwich. I went back in yesterday, although I was the only one in there, I was greeted as I walked in, and the cook was very helpful! So I will be back, pretty good barbecue and of course, free icecream! read more