This is my first bad review on this app and I had to say this was actually terrible. I ordered my wings plain and they came drenched in this barbecue rear-end sauce. The daily meals were advertised as appetizing and delicious and it arrived looking sick and malnourished. Never again. The cheesy fries had one teaspoon of cheese on top-- unacceptable. if I could, I would put zero stars, but I have to put one star. read more

This is second time I go and always great food, friendly service and very clean. A couple from my church were there and this was first time since new owners took over in June, they were very pleased with food and service! read more

Thieves! Too bad even 1 star is required to facilitate a comment. Make sure you check the closely before you approve your credit card payment. If you discover a huge overcharge the next day not even the owner will help you. read more

Ordered $200 worth of food online and when I went to pick it up, I was told I could not get the order because they had no to go boxes and I could not get a refund because the manager was not in town. It has been two months and I still haven't gotten a refund after reaching out several times and can never get a response from them. read more

Ordered the half slab of ribs and a baked potato through the Dickey's app. Get to the location to pick up the order and was told they were out of potatoes. Ok! I'll just take the ribs and you can refund my card back for the potato. I was told they could not refund me for just the potato, they would have to refund me for the entire order. Ohhh and no one at the location would be able to do this...they would have to send a picture of my order to the manager in order to receive my credit. I spent over $30 and needless to say I didn't receive any food and I still need to wait for the manager to issue my credit. The gentleman felt the need to tell me that they have nothing to do with Dickey's online app and when he was a general manager at McDonald's, they did things the same way! I really could care less about the way things were handled at your old job...I'm concerned about what I spent at Dickey's and still have no credit or food! I will not be returning and will make sure everyone I know hears about the experience! I asked the gentleman for his name and corporate info and he felt the need to tell me he didn't care that I would report him. Yeah...I'm sure you don't! With the bad attitudes and terrible customer service...I really don't understand how this place is still in operation. Sad! read more

Had lunch today at this Dickey's. Very unfortunate to see that John was the only employee working the entire store. We felt sorry for his situation, with no help at the register or tables. I was impressed with his professionalism and effort. I know you lost some business because people left when they learned how understaffed the place was. I am mostly sending comments to say that John was a good employee for you today. He should be rewarded for the good job. Food was excellent. read more

I am really hesitant to go to any food chains because I always think I am not going to receive the most authentic experience. I still thought to give this place a try. Upon entrance, I was greeted and able to place my order quickly. Lots of amazing choices but I ended up getting a walking taco with chili brisket, onion tanglers, and a blondie brownie. My food was hot and fresh and filled with chili. The onion tanglers were crispy and tasty but I wanted the bag to be filled up more with them. I felt like I took two bites and it was gone. The brownie was dense and decadent. I will definitely frequent this place for more barbecue!!! read more

Dickey's Barbecue Pit - a tray of food - Barbeque Near Me - Lafayette, Louisiana

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Everything was fantastic!The food was good. The service was good! We had a delivery; there was no ambiance, unless you want to say our house gad ambience. read more

Oh Dickie's we are needing you to do better than this. Ordered the Loaded brisket baked potato. And this is what I received. The brisket was dry. The potato could have very well been with nothing in it. Just pitiful. Wondering why sales are declining? Or why at 12:00 you only had two people in line and two dining. This is why. Very disappointing. Need to get someone in there to make sure your food quality is A+ and consistent. Well as I put the sour cream on the dry baked potato. It was spoiled. Looked like cottage cheese. Good enough for someone who doesn't know better to get sick. read more

Dickey's Barbecue Pit - Loaded Brisket Baked Potato. Dry brisket and also a dry potato. - Barbeque Near Me - Lafayette, Louisiana

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Ordered giant baker with chopped beef online. I received loaded mashed potatoes? Server argued with me and said it doesn't matter they are both baked potatoes, more like instant potatoes! DON'T GO HERE! Service is horrible. read more

I ordered a half a rack of ribs, supposedly pork ribs!! They were beef ribs, and they were hard and nasty. I can't wait for this place to close down.!! read more

Dickey's isn't bad for chain BBQ. It wouldn't be my first choice but in a pinch when the smoked meat craving hits, it'll do. I like order brisket and pulled pork here, both are pretty decent. I recently tried the jalapeno cheddar sausage based on a friend's recommendation, but I found it to be a little dry...hopefully this was just a off day because the flavor was great and my friend absolutely raves about this sausage. They offer different specials all throughout the week and the day I went it was a two meat, two side plate with a drink for under $10. Not a bad deal! I chose the potato casserole, salad, pulled pork and jalapeno cheddar sausage. It also comes with a roll that is not to my liking...it's too dense? Hard? Yeasty? I don't know. It's just not that great. They also have their own BBQ sauce, pickle and onion bar. Their spicy sauce is delicious and really packs a punch! Try it but if spicy isn't your thing proceed with caution. They also have sweet tea and lemonade. Will I return? Yes. Dickey's deserves a try even for true BBQ aficionados! read more

Dickey's Barbecue Pit - Barbeque Near Me - Lafayette, Louisiana

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I asked for lean brisket and got fatty brisket. How hard is that? It's bad enough to pay $10 for the size of a McDonald's hamburger. I would have enjoyed the hamburger better. read more

Parents treated us to catered food from Dickey's for teacher appreciation week. The beef brisket was awesome.

Horrible horrible, my husband after working all day umpiring wanted a healthy meal. So he ordered the 2 for 24. Compared to the picture that's was not what we received. this is what we received: two little pieces of strips of chicken, a triangle slab of what I think was Turkey, a side of bean and Mac and cheese. The other plate was two slices of small sausage and two slices of what I think was burnt brisket and that one had pork n beans and we ordered fried okra but did not receive. Each had a small dinner biscuit. The photo on the website is inaccurate to the portion size. The taste was drab and tasteless. My husband ordered at 7:50 pm. Not realizing they close at 8:30. But the website states 9:00...our bill was $32.00..... NEVER AGAIN, when I called to say we did not get the okra the person said he thought they put it in and that was the end of that..... we will not be back...........Hummmm... I emailed requesting refund because I fed my dogs with this meal ..... no response.......STILL NO RESPONSE FROM DICKIES........ read more

Dickey's Barbecue Pit - The website ad of 2 for 24 - Barbeque Near Me - Lafayette, Louisiana

Servers are slow, rude, and disrespectful. Price for the quality and quantity of food you receive are very high. Tables are often dirty and unkept. Dickey's corporate office is dismissive and unconcerned. Lot's of better places in Lafayette LA to get superior service, much better BBQ, and higher quantity for the price (Example: Blanchard's on Pinhook, Dwights on Johnson). Please do yourself and your family a favor and avoid patronizing Dickey's on Camp Road. read more

Walked in and was greeted immediately. With a smile at that. Got my order to me in less than five minutes. Hot and pretty fresh from what I can tell. Clean and well maintained. Definitely coming back here!!! read more

Customer service was great! They were funny and very informative. My husband and I have been here several times in the past month. We are doing a low carb diet and Dickey's is a great place to get some delicious BBQ Smoked meats without all the sugary sauces. They are all very flavorful and delicious!!! My favorite is the smoked turkey breast. Try it with the sweet BBQ sauce and pickles! They have nice little salad each to go with it. They have a variety of sides and sandwiches. Bathroom was also nice a clean and today I met the manager. She was really nice. Seemed very concerned with customer satisfaction. read more

Dickey's Barbecue Pit - Smoked turkey breast and roasted chicken breast. Cesar salad sides and don't for get the pickles. Mmmmmm - Barbeque Near Me - Lafayette, Louisiana

dude at the front is extremely rude. and other staff. i accidentally tipped too much, and wanted to be refunded. he said, "that's not my problem". what a prick. Owner/manager needs to fire everyone and re staff. read more

Traveling through Lafayette and had a hankering for BBQ. Decided to look for local and besides the one highly rated place that closed at 3pm, there really wasn't anything close to the hotel. Settled on Dickey's. Placed a DoorDash order and got a briscuit beef sandwich and the 3 meat plate. We decided against ordering sauce on the side as we figured when we ordered and it asked us what sauce we wanted, that it came with the original sauce we ordered. Wrong! All the reviews that say, "meat was dry" is an understatement! The meat was so dry, pulled pork was horrible. The beef was so dry but the seasoning was good. I ordered the chili Mac side and it was so very salty you couldn't eat it. The fries were soggy. It was the worst meal! Paid $30 and in return, could t eat and got dry meat. Do not order food from there! It truly was the worst dinner ever! I attempted to call them and they said that since I ordered DoorDash there was nothing that they could do!? read more

Absolutely the worst BBQ I've eaten and I have ate a lot over the years. The ribs were tough and full of fat. Obviously poor quality of meat. My wife got the pulled pork which was cold. The beans tasted like they been sitting in the pot for three days. The only decent thing was the Mac-n-cheese and the dinner roll. Oh and the Coke Zero was delicious because it washed the garbage meal down. Never again! read more

Spur of the moment stop for BBQ, tried to order from the app. Couldn't figure it out. Decided to go in. The manager was nice about explaining what a 3-meat plate was, and a premium meat up-charge. Okay, got it. I decided on Pork ribs, brisket, and chicken. Got the $1 drink yay, and sample of each BBQ Sauce. Took my order home. Brisket was great, chicken OK, the ribs were so overdone they were almost inedible - waste of time. Original sauce was tasteless, but the sweet sauce and the spicy sauce were delish. I mixed them. The strangest thing was they were out of the Heavily Advertised Pulled-Pork sandwich, I was going to order that one. I can't think of a reason to go back except for the brisket. read more

It is a shame that the service here is so bad because the food is good. I ordered online and when I got there to pick it up, they had not received the order. There was only 2 people there and one of those was on the phone the whole time. It took forever for them to find my order and prepare it and even longer to get the person on the phone to check me out. I wish they could find people that were better organized and want to work, because I do really like the food here. read more

The staff here is totally incompetent. I can't review the food because it may all be due to staff error. The food is not made to order, it's barbecue done in batches and the staff fill the plates as per the order... and they fail at this at a miserably slow pace. I ordered online and the website estimated that the food would be ready in about 45 minutes. After 45 minutes, I checked the website which told me that my order was fully processed, filled, and ready to pick up. I arrived and parked in a curbside to-go spot and waited - and waited. When it became clear that no one was paying attention to curbside, I called the restaurant. The person that answered seemed shocked that anyone would actually call the restaurant. After about 5 minutes, I was told that my food was not ready yet. Click. So, I went inside and stood in line with about 15 people, all of which were upset at the amount of time they had been waiting. When a WAITR delivery guy in line told me that he had been waiting inside the restaurant for 2 hours, I nearly walked out... but I had a $50 order. The person handing out the orders was constantly giving them to the wrong people and there was always something missing in the bag. The bbq sauce was not accessible to customers and, if you didn't ask for any, you were not getting any. They did not offer. I also didn't know that they didn't put any in the bag. I thought people were asking for extra sauces, so I was obviously very disappointed when I got home. The portions were paltry. The brisket was a single slice and like 80% fat. I didn't get the beans that I ordered. The $50 ticket I ordered ended up being, what I would value as maybe $15 of food. I don't know if that's this restaurant's normal serving size or if the staff is just incompetent. It's amazing how they can operate so slowly yet barely even put any food in the box. The expo counter was hideously greasy and just a big dirty mess. I ordered my food around 11:30 and got to eat it at 1:30. I live 5 minutes away. But, I'm the lucky one. The WAITR driver said his poor customers would have been waiting nearly 4 hours by the time he would deliver their food. I was told by a previous customer that going during the day is a terrible mistake and the night crew is better. I don't know. I've had horrible customer service before, but this was different - this was practically no service at all. read more

We've eaten barbecue all over the South. These were the best pork ribs, sliced brisket, and smoked chicken were the best ever! My sister lives here and really likes it too! read more

I just learned yesterday that the tips on the receipt DO NOT go to the staff. The $6 tip on a $30 order, would have been added to profits. What a bunch of pigs. I love Dickey's and have used catering for my presentations, but never again. David M. Lafayette LA read more

I got a to go order but my visit was exceptional! First off, customer service was amazing. I was greeted, welcomed, and told goodbye with warm smiles! When it comes to barbecue, i love a good cut, and smoked flavor and hearty sides. There was a southern western style atmosphere and there was plenty of seating area. However, they are a little on the high side, my half rack was $15 and didn't come with two sides like most restaurants set up but I still recommend ! read more

Dickey's Barbecue Pit - Barbeque Near Me - Lafayette, Louisiana

Well this is most likely the worst one I've have eaten at. Ribs were dry. The brisket was nothing but crumbs. When I pointed this out at checkout was given the explanation we weigh it so you get this much. I've eaten at Dickies all over Texas and never had a bad experience. As I stated to the young lady at the checkout I will not be back. The only reason for two stars is I really like this franchise. read more

I ordered a potato and there were several clumps of dirt on it. I threw away my food. If they won't clean a potato, what else are they cutting corners on? read more

Great service! We were able to FINALLY eat inside!! The manager on duty had a few newbies and he was patient with teaching them the ropes. My husband usually eats at the locations in the New Orleans area so he said that we HAVE to try it. All the food was delicious! PLEASE go check this location out! read more

If you like wasting time on a Sunday - eat here! Slooooow with no prep rep - good is ok - service not the sharpest tools in he shed. Literally one painful order at a time . Too many places to eat in Lafayette without standing in line while servers slowwwwly get food ready. Go to Dwyte's read more

Never fails. This place can't get anything right. We order delivery they screw up always. So we decided to go get it. My husband went in last night and ordered 10 mins before closing. Ordered chop brisket sandwich get to my daughter's it is pulled pork and charged his for a chicken sandwich. Wow.. We will never go back again. I mean really read more

I eat at Dickey's a lot because I can get good lean meat and vegetables when I want to eat healthy. It's a chain bbq place but it's fine.

Awesome BBQ!!! And the chocolate chip chunk cookies are the best in town!!! Facts!!!

Loved the food and the service was great! When I pulled up to get my food I was greeted with friendly conversation and I didn't have to wait long for my food read more

SLOWWWWW is a huge understatement. Takes for ever to place an order or pick up one called in. Average BBQ. Definitely not worth the amount of time you waste here. read more

The only reason this restaurant gets two stars rather than one is that the fried okra and brisket was really good. On the downside. I ordered online, arrived 15 minutes past when it was supposed to be ready to be told that it would be another 30 minutes before my food was ready. I was told that the chicken was still cooking because their shipment for the day arrived late. They could've called.... also, I had to go inside, wait in line to speak with someone, all three of the employees had their mask below their nose, and despite the fact it was paid for online with tip included, I was required to sign and was not too excited to touch the pen. So, back to Chile's or home cooked food. read more

I'm leaving only 2 stars based on my last 2 visits. The ribs I've gotten both times were terribly dry. I hold the opinion that any place that sells food to the public should be able to justify the cost of their product. At Dickey's price point, they fail here. It appears, from recent reviews here on yelp, that the quality here locally has slipped. The last order was done through door dash and was problematic. After one hour, I called my door dash driver to find out that she was at the restaurant and then was informed that they were out of chicken. Good thing I called I guess. 40 minutes later we finally got our meals which were sub par. It's kind of a shame because Lafayette is not terribly strong in this area of cuisine (BBQ joints) and quality ribs should never be hit or miss. read more

Bad. Bad. Mall food. Brisket was hard. Ribs had no flavor. Potatoes are nasty cream in a small container. Everything is pre made and Packed so nothing is fresh. My wife and I left with a doggy bag really for our dog and went to eat somewhere else. Don't waste your time. You'll be disappointed. Even the chocolate chip cookie is nasty. read more

Waited at home for over an hour for my order just to show it was cancelled. I used Door Dash for the first time and was not a pleasant experience. Hopefully i get a refund. Even so now have to wait and get my money, i have to spend more to get something else.. read more