Have been there 3 times in the past year. The first time my fiancé and I went inside as we had never been there before. The staff behind the counter was so extremely rude to us as if our questions were beneath his standards. The checkout wasn't much better as I had to repeat everything I said at least three times because it looked like she just smoked a pound of weed. The 2nd attempt we ordered online and hit the drive though to pick it up. We ended up waiting at least 30 minutes to get our food. When we got home the forgot all of the sauces we ordered. The 3rd time was tonight and we ordered online. Same story, 20 minute wait at the takeout widow, forgot to add our sauces and gave us a wrong side. The food is good but the service is absolutely horrible. read more

I was greeted at the door as we came in. she walked us to our seats told us about the drinks and appetizers . she said the server would be right with us . the server was at the table with our drinks in less than 2 minutes. the service was fantastic and the food was del ious read more

Not really sure how I feel about this place. My first impression was not great. The guy taking the order and making the food was super rude and indifferent. He seemed annoyed that we were even there and it only escalated when we took a minute to look at the menu (we've never been there before). I'd understand if they were busy, but there was no one in line and only one other customer eating there. That said, we got our food and it was really good! And they have free ice cream for dessert which the kids really liked. I just got a super bad stand offish vibe from the guy working the counter. It's not fun going into a place with a friend and our kids to eat and getting the feeling of being unwelcome. The lady ringing me up wasn't much better. Two employees and both seemed like they'd rather be anywhere else but dealing with customers. Tl;dr - Food is good, service is meh read more

They were open on Mother's Day and the catering was great. Pulled pork was fresh right out of the pit

Pretty much everything went wrong with our takeout order. 1. They gave us zero BBQ sauce. Serving BBQ food to a group of people with zero sauce is no fun. 2. They didn't give us all of our sides. Didn't receive the coleslaw. 3. Our credit card was double charged 4. The portions are incredibly small. Family pack is at best for 2 people. 5. It wasn't very good. This could have been because it was basically bare chicken with zero sauce. So yeah, terrible experience. read more

Well I have to say this is so good, reminds me of back home in Dallas.. thanks for showing up in. C~bus... !!!! If I could suggest 1 thing and it is Put a bucket or bowl of Jalapeno out like you have the onions & pickles.. I didn't see that you could buy them until I was done. But over all We will be back.. read more

I ordered through Grubhub so that I didn't have to drop my trailer and drive the semi down there. Order was delivered quickly. I ordered the rib plate with 2 sides. Expensive for the small size of the order. Ribs were bland and a little dry. The sauce was good. The coleslaw was meh bland and very small. The Ceasars salad was good, but miniscule. Don't get me wrong, I'm not a big eater, I'm only 95 pounds, but even I want a little more than what they served, especially for the price for crying out loud. I also have had BBQ from some of the best establishments in Texas in my travels and I am from Tennessee so I do Memphis in May and sample some amazing smoked meats so I know what I am talking about when it comes to BBQ and this aint it. So all that being said, I wouldn't go out of my way for this and if I find myself in the area again, I will order from McDonald's or just go hungry. read more

Just ONCE I would like to come here and they NOT be out of half the menu. Every time I've come after 5pm they're out of Turkey. EVERY TIME they are out of turkey. Tonight they were out of Turkey, chicken, mac n cheese, Coleslaw, and rolls at 7pm. This was on a Sunday night, two hours before closing. I'd rate them terribly, but their food is phenom. Just is so aggravating that they're out of food each time we go. read more

4 is for the Pulled Pork and Brisket. I didn't notice the bad customer service as mentioned by other Yelpers. The crew treated my family and I very well and respectfully. Food were awesome, pricing is reasonable than its famous counterpart C*#~ BBQ. But forget the Rolls...not worth the mention. Spicy BBQ sauce was AWESOME!!!!! Brisket and Pulled Pork were sooo tasty and generous portions. Mac n Cheese was good, but the Green Beans was wonderful. I'll definitely return to this location. read more

First AND last time visiting this establishment. Wasn't impressed with any employees at the front counter except the little cashier girl, she was very nice. The guy cutting the BBQ was rude and overall looked irritated to be even taking my order. The girl getting my sides gave me cold BBQ beans and the Mac n Cheese had burnt pieces in it. I will say the brisket wasn't bad, that was the only bright point in this entire fiasco. 1 Poor / 5 Superior * Customer Service- 1.5 * Food- 2 only because my sandwich was semi decent. Cold but decent. * Cleanliness- 3 Overall experience- 2 I can't say that I'll return !! Wendy's is across the street for a quick meal next time when I need one. read more

Our votes were split on this location. I very much liked the brisket I had, and the mac & cheese was also very good. My wife really didn't like the baked beans. She prefers one of the competitors' baked beans much better she said. She enjoyed her brisket nonetheless. I'd say it's a typical BBQ joint. You step up to the counter and get what you want. You pay for your food and drinks, and then you find your seats (unless you're doing a take-out or your buddies can secure a table while you're getting your food). Counter servers were friendly enough, I thought. Though one of them was in obvious disbelief when we said we'll split the plate between us. read more

Just got back from lunch, at Dickey's in Hilliard. First time I'd visited this location. The food is always good, no doubt - I will not argue that - but I'm a big fan of good customer service (who isn't?) and this just missed the mark. The space is small, and this was lunchtime, on a Friday, so there were approx 20 guest or so? It was difficult to navigate around the tables to get a seat. As I walked in, I assumed I was to wind around and give my order to the young lady at the register - because there's no signage indicating otherwise. However, the gentleman handling the meat asked for my order. I said "Hi, how are you today?" He looked annoyed and asked me for my order. Ohkaaaaayyyyy. I ordered the lunch special and chose my sides. The gentleman who had previously portioned my meat, was replaced by another young man, so he walked away, eating meat out of his gloved hands. I sure hope that wasn't the case BEFORE he portioned my meat. I wound around to the cashier; she was fine. I turned around to get to the table and had to make like an obstacle course to get to my seat. The tables are either too large for the space or there are too many. It cracks me up that all these restaurants don't understand that in central Ohio, booths are what the people want, for the love of god! Anyway, the windows could use a tinted film; it was crazy bright in there, and the music was pretty loud. The condiment station is in a terrible place and it created a bottleneck, while we were all vying for items. Again, the food was great but they seemed pretty unfazed by a lunch rush. I'll go back at 2:00, on a Tuesday, next time. I'm sure they'll be waiting with baited breath for my return! read more

Stopped in on a Thursday night around 6:30, it wasn't busy at all (1 car in the drive thru, 2 tables occupied and one left before we finished ordering). The place is super small and tables are very cramped- we needed a high chair and there as not a good place to sit that wouldn't be directly in the walking path of other guests. Thankfully only a couple other tables came in while we were there. Service was prompt, food looked appetizing and was fine. Nothing spectacular- the bun for my pork sandwich was nicely buttered and toasted but otherwise nothing exciting. I was disappointed with the messy state around the napkins and sauce- it obviously had not been cleaned or refilled in several hours. One of the sauces was empty. The sweet tea was empty and my husband told the workers when he went to fill his cup; by the time we left, they were just starting to refill it. Overall I'm not sure i would pick this place over City Barbecue or other places. read more

this is not real bbq, i'm from the south and lived in texas 10 years, so i've been around great bbq. first of all you can't have real smoked bbq if you're not cooking with wood. the so called smoker is right behind the counter. there's no smoke ring on their meat, so that's more evidence that you are not meat as you claim. brisket is dry, anybody can make a brisket black by using cracked pepper. ribs are only tender because you wrap them in shink wrap and sweat them to tenderness in a warmer. prices are ridiculous $13.99 for a pound of sausage, come on!! smoked turkey will give you high blood pressure with all the salt. people take the time to go to downtown old hilliard on main street. you will get real tx bbq, you can see them out back using real wood on the smoker you will not be disappointed at legacy smokehouse downtown hilliard. best bbq in central ohio, price a very reasonable. they offer the same as dickies but 100% better. oh yeah dickies i gave y'all 2 stars for the customer service, other than that y'all really suck... recommended y'all close the doors until ya'll can figure out what bbq is from texas to ohio!!! read more

Dickey's Barbecue Pit - Just encase ya'll people at DICKIES need to know this is real smoked BBQ!!! - Barbeque Near Me - Hilliard, Ohio

Not impressed. So many great bbq places in columbus area that I wouldn't go out of my way to go here. Meat was good, sides were sub par. I did like the free ice cream. Just wouldn't go back. read more

NO FREE ICE CREAM! I have eaten at Dickey's at several locations, in Ohio and elsewhere. Food and service is generally good. One thing that I always looked forward to was the free soft serve ice cream that was in the dining room of every single Dickey's I have been to - anywhere. Not this one! Was told this was a "new model." Well, this model sucks cuz there is no free ice cream and their menu is much more limited than other Dickeys. No fryers=no fried okra. They got rid of the best parts of Dickey's. I'll stay with going to City BBQ-it's better BBQ anyway. read more

Holy cow this visit was rough. I was craving BBQ sauce basically for quite a while, and the fiancé finally caved in since we didn't know what to do and didn't want to drive too far. We had actually tried going here about a week ago, but the line was basically to the door so we went next door instead. Well, on this fine night, there were only three other people in line so I was excited to finally get my BBQ fix. We waited in line, and while there were three people in front of us, I feel like we waited at least fifteen minutes. The service was insanely slow, and even after we ordered it was probably five minutes until we got the food and paid. It was pretty rough. We got our food, sat down, and went to get our condiments. Fiancé ordered a drink, and at this restaurant they have one of those Coca Cola machines, but basically every drink except for Diet/Zero/Light were sold out. We don't drink diet soda so this was kind of annoying - not a single non-diet option was available. Unsweetened tea was out, but there was no sweet tea. Disappointing. I have come to love pickles, but when I went to grab some the pickle container was empty. I told the guy at the cash register, and they came to refill it. Well, the guy dumped the pickles on top of the pickle tongs, so I awkwardly had to reach in the pickle juice and under like two pickles to be able to get the tongs scoop any out (I took like 90% of the pickles anyway, he only put a handful in). So awkward for whoever had to come after me. They were also out of forks which made eating our Mac and cheese kind of weird. Fiancé thought the cheese on the Mac and cheese was weird. I mean, I guess I got my BBQ craze out of the way. Probably wouldn't ever come back. read more

We have eaten at 4 or 5 Dickie's stores. The Dickie's service model lends itself to being sloooow. Even having been to other Dickie's, we found this one difficult to negotiate. The order here sign is hard to find among all the other decor and signage, and the counter is high enough at the starting point that it doesn't look like you should start there. The menu board is positioned high and wraps around the corner so you have walk part way down the line to read it then come back to order. They have no fryer so some of Dickie's best sides aren't on the menu at the Britton Parkway location. No fries, onion straws or fried okra. We like their flavors, but slow service, limited menu, and poorly trimmed (too much fat) will keep us away. read more

This place is really good! A nice change of pace from City BBQ. I switched things up and got the jalapeño cheddar kielbasa and it was amazing! Trust me, get it. I got the 2 meat plate, comes with 2 sides and a drink and I had some leftovers but it's nice to be able to try two different meats. It's a little on the expensive side but it's worth it. Highly recommend trying this place out! read more

I had the brisket and jalapeño cheddar kielbasa. The kielbasa was excellent - cheesy with right amount of kick. Brisket is seasoned real well, almost doesn't need BBQ sauce. Coke Freestyle machine here is a nice touch. Mac and cheese is creamy, and their Asiago Creamed Spinach was a nice surprise. Sandwich sizes come stacked with a meat (or two) of your choice. Drive Thru lane is also a nice touch. Like that all their meats are All-Natural! read more

I ordered delivery and they gave me the wrong beans. The potato salad was decent and the ribs had a good taste. The meat portion was smaller than anticipated but adequate. With a little more attention to detail it could be really good. read more

I used to eat at Dickey's when I lived in Texas and the ribs were always, always the bomb. This location in Hillard, Ohio is horrible. I have ordered several times from here and have always gotten the ribs. They taste like they were cooked several days ago and warmed over. Won't order from here again. Really disappointed because I remember how the food tasted when I lived in Dallas. read more

Central Ohio lacks a lot of BBQ variety. Dickeys shows promise. Feels a little commercial. It lacks the mom & pop feel of City BBQ. The restaurant is clean and efficient. The freshly scrubbed look speaks to my head -- but my heart seeks a little grunge & sticky fingers when I'm searching for BBQ. read more

Dickey's Barbecue Pit - Barbeque Near Me - Hilliard, Ohio

Most of the meats we tried were good. The brisket was mostly fat. The sides are just ok nothing special. The staff were very polite and professional. Unfortunately there are many better BBQ joints in Columbus. read more

Spotty. First order got a nearly stale bun with perfect meat and the second order got a perfect bun with meat I wouldn't even feed my dog. If you want consistent brisket go to city bbq read more

If it was not for the staff and how this place is managed... I'd be giving more stars. I seriously believe that every time I've been in there the workers are young boys who are high. No joke. I leave feeling dirty and wondering if I'm going to get food poisoning because nothing seems sanitary. The sauce area is always disgusting. Very first time in there and they forgot sides. Second time they didn't have cups stocked and they didn't know where they were? Took the kid 10 minutes to find some??? Surprisingly, I have no complaints on the food. It's always been good. But watching the workers and seeing the area... can't do it. I always give second chances before writing a review. Won't be back until they hire new people and keep it clean. read more

My food was so good it didn't make any sense. Had the Ribs, brisket, creamed spinach, and Caesar salad delivered by DoorDash. Will definitely be ordering again soon! read more

It was okay. That's really the best I can give it. The food was perfectly acceptable. The service was slow and there was a person there that was obviously very new. She didn't know where anything was. I ordered the mac and cheese and they had to get more from the back. They come out with a vacu-sealed bag, slice jt open and dump it into the serving tray. Not too inspiring. The brisket sandwich was pretty good. The mac and cheese tasted like the really nice kind of kraft mac and cheese that comes with the cheese paste, not the powder. I had the baked potato casserole, which seemed to be mashed potatoes with bacon and some other things mixed. My final judgement is, while not bad, there is no reason to patronize Dicky's when we have multiple City Barbeques in Columbus. read more

Not a lot different than City BBQ. The meats are usually average with the Jalapeno Cheddar Sausage being the best. The sides are above average and I like the green beans a lot. read more

Husband thought the food was good. Everyone else (kids & I) did not. Service at the counter was awful. It was clearly our first time there and worker behind the counter was rude, not helpful and not excited at all that we were there. They have a coke machine but half of the drinks were out. We ordered baked beans that were not ready and were never brought to us. Will not be going back read more

Be warned! If you order a smoked turkey from Dickies bbq this is what they will give you. This is what they consider "off the pit" and charged me $52.00 for....They gave me a Butterball Turkey I can buy at Walmart! What a rip off! They don't even try to pretend it is their own! Learn from my mistake, and go to City BBQ. read more

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I love Dickeys. Their ribs and brisket are both great. Prices are pretty standard. This place is 1000 times better than city BBQ. In a city that is pretty deprived of good BBQ, this chain is one of the better places in Columbus. read more

We just had dinner tonight...the brisket was good, my husband said all he tasted was salt tho. We both were sorta dissatisfied with the lack of smoke flavor. OG bbq sauce was really good, the sweet was very similar to sweet baby Ray's and the hot tasted like OG with a bottle of hot sauce dumped in it. Ribs were tender and good but pork was sorta dry. Mac and cheese tasted like the frozen kind at the store. Mashed potatoes and green beans were good, salty but I like salt They were out of Turkey and chicken, we went an hour and half before they closed at 9 on a Friday night. Staff was lackluster in the friendliness department but they weren't rude and did answer all of our questions. Did not like how there were unisex bathrooms and urine all over the seat. Overall, we were less than impressed but there was free ice cream! read more

Don't order for a gathering or a party from here. They completely lied on their portion sizes. We ordered for "16 people" and their portion sizes are for little kids sizes. Very expensive for very little food. And they got the order completely wrong - gave us other people's foods and gave 12 rolls instead of 16. If you want large, accurate portions when ordering bbq - don't waste your money here - go to City BBQ!! read more

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One of the biggest rip offs. Over priced and dry. Sauce isn't great either. Will never go back.

Love Hilliard Dickies...Staff is great everytime I am there always adding to my order to make sure we are happy...Please work on your website as it is user unfriendly...Thanks! read more

Entrees are delicious! The brisket and the pulled pork are really good. Each had a well seasoned bark and a nice hardwood smoked flavor. Brioche bun and yeast rolls were tasty. The mac n cheese is ordinary and the creamed spinach was average though a decent choice with the asiago flavor. Sauces support the smoked flavor. Nice atmosphere for a corner joint. Give it a try. read more

Dickey's Barbecue Pit - A Freestyle machine!! - Barbeque Near Me - Hilliard, Ohio

Food A+.. Customer service F. The food was good. We ordered 2 pulled pork BBQ sandwiches and shared 2 sides, Mac n' cheese and beans. (Also got a cookie to go). My problem is the employees, they are ALL so rude. I couldn't believe the lack of customer service in this place. No smiles, no hello's or welcome, nothing! When I asked if they caterer to downtown ( I am the catering coordinator at my company 150+ ppl) they guy said we deliver anywhere and he didn't even look at me or act like he wanted my business. Would I return?- Maybe. read more

Best BBQ here in Columbus, City BBQ shouldnt even be compared. Price is fair for great food and atmosphere. I Suggest this restraunt to anyone looking for a delicious meal, also there sides are are just as good. read more

Went to try Dickeys for the first time today based on reviews about how good their BBQ is. Prepaid several hrs in advance online, yet I still had to wait for over 45 min to get my order (which wasn't that large) - the pulled pork and MAC n cheese were sold out - which encompassed most of our order (and honestly all me and my mother in law wanted). I will say the staff was super nice but so disappointed they weren't prepared for all the orders today. It was me and several others who had to wait for prepaid online orders. I got a gift card for the trouble but the food honestly wasn't that great and I would have rather been refunded. I'll be taking our business elsewhere next time. I wanted to like it but this was the worst experience. Missed time during the super bowl waiting to get mediocre food. read more