Before we get into this overall, pretty negative review, I want to preface with the fact that I LOVE texas roadhouse. I want to college in a town where the only options were Texas roadhouse or a Mexican restaurant to go out to eat (or fast food, of course). I have lived in a bunch of different places, including Lousiville, KY (where it's HQ) and literally Texas. I have never had a bad experience until we decided to venture into this place. Save your time, money, and energy. Beyond the fact that we had to remind our waitress for everything, my order was wrong and I even said so, and was ignored. I have gotten the same salad, every time we've gone for probably close to a decade. I get the filet salad; and I LOVE IT. Today, when my salad was sat down, I was just sad. It was legitimately a house salad, with steak on it. Mind you, this salad is $19. It's not supposed to be just some lettuce and tomatoes with steak on top. I called out the fact that this salad looked incredibly different from any other I'd had here in the past, and was assured I was given the right thing. I am going to post photos of a typical filet salad, and what I was given. We ordered drinks, appetizers, and entrees, we weren't skimping or trying to get away with anything. There was a wait when we got there, around three. The entire meal, I just felt like I needed to eat and get out as fast as possible (which was weird, because there were open tables everywhere). This was incredibly frustrating, because this was a special occasion for us. We were trying to have a special meal, and it ended up being more stress than it's worth. The overall vibe of the plus was still Texas Roadhouse, but it genuinely seemed like everyone wearing an "I love my Job" shirt, was being held there against their will. They all seemed so over, everything. Feel free to continue to visit Texas roadhouse, just maybe try any of the additional 4 in the Columbus area. If you go here, you'll leave irritated, out money, and still hungry. read more

Texas Roadhouse - the "Steakhouse Filet Salad*" I was given. - Steakhouses Near Me - Columbus, Ohio

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Y'all sometimes you're just craving chain American restaurant food ok. You are willing to drive out there and wait for 1 hour and 20 minutes. You endure being bombarded by six to eight television screens that alternate between broadcasting the live OSU basketball game and AI brainrot. You wolf down two bread baskets so the server will offer you a third (you pack that one for home). As you tuck into your steak or burger or whatever, you note that the original Texas Roadhouse in Indiana is better. You dismiss this thought because suddenly the music swells and all the servers drop what they're doing and perform a coordinated dance in the aisles. You are unsure where to look so you look at the middle-aged/elderly white couples who also do not know where to look. You take your leftovers (most importantly, the bread and butter) home. You leave the blooming cactus practically untouched because it turns out that it tastes way too fried. Your craving has been satisfied (for now). read more

Waitress was very friendly and checked w us several times. They can never seem to get my steak rare it is always too done. Good value for money. They do a lot for the community. They have furnished rolls and butter for my homeless dinners of 100. read more

Okay, first time ever going to ANY Texas Roadhouse. How come nobody ever told me it was so fun?!? Upon learning that my wife and I were both first timers, the staff went over and above to make us satisfied customers. And I also appreciate our waitress explaining the line dancing that they all do periodically. I got the filet medallions, and she got a full slab of ribs, which were the definition of fall-off-the-bone. Both were great values, and both tasted really good "for a chain restaurant." Low-key, the sides were really good across the board. The green beans and corn were the best (and who ever says that?!?) The mashed potatoes were right up there, and the Cactus Blossom shareable was a must-get if for no other reason than appearance. Arriving during their happy hour even saved a few bucks on my margarita. All in all, we got a lot of bang for our buck with ample leftovers and a darn fun experience. Yee-haw! read more

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I do love coming here!! I mean the rolls are one of my favorite highlights. My go-to is the salmon, as I don't really eat steak! But, this restaurant provides a nice environment and yummy food! Service is pretty much always on point. I would like to see the Health inspection report to be perfect though..... read more

Texas Roadhouse - Steakhouses Near Me - Columbus, Ohio

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While nothing really stood out at this location, we still enjoyed a really good meal prepared to our liking and had a very attentive server. Of course the place was clean and comfortable. Just a visit during some snowfall to enjoy a nice relaxing meal. read more

Got a filet that was fatty and could not be cut with a steak knife it was so tough. Also ordered the smothered chicken- too tough to cut and eat. Food was lousy. Not happy with trashing both entrees and having just the sides. What a waste of money. Won't go back read more

My food was decent. I got the country fried steak and it was SMOTHERED in gravy! SMOTHERED! I think I would have enjoyed it much better had I asked for the gravy on the side. The Texas toast is the real star of this restaurant. Delightful! Oh and we were a big group of like 15 and the service was excellent. read more

We have been coming to this location for awhile, the service is always great, the environment is so upbeat and every time they cook our food exactly as we want it. My wife usually has challenges with her steak because she likes medium well, these guys always make it just right and in fact they have turned her into a rib-lover. Great experience every time. read more

I hadn't been here in EONS. The only thing bringing me in was my kiddo got a free kids meal from his school for being an overall AMAZING kiddo and student. The last time I was here was when they gave folks the metal bucket of peanuts and let folks chuck the shells all over the floor and anyplace. A WHOLE LOT has changed from my prior experience. Back in the day I remember it would just be a crowd of folks by the door waiting to be seated. Not anymore, they've got like a numbered wall system that when you walk in your party stands by a number and then a person comes and seats you. The rolls and butter here are legendary as usual and the service was much better. The waiter offered an all day $5 Long Island Ice tea that I assumed was gonna be some Applebees, TGI Fridays, Chili's BS but it wasn't it was STRONG AF and I was pleasantly surprised and glad I ordered it! I got the full rack of Babyback Ribs that were meaty, juicy, fall off the bone. It had a good grill flavor and the sauce for them were good as well. The fries were great, the seasoned rice was on point, the sweet potato with the marshmallows were good as well. The only LOW POINT were the nuggets or whatever they were for the kids meal but the honey mustard with them was more flavorful than the dry dehydrated nuggets. The kiddo wound up smashing a HALF RACK of RIBS instead because they were soooo good . I don't know what kind of training or corporate redo took place at this establishment but the setup, service, and quality of food was NIGHT AND DAY from years prior and we'll definitely be back read more

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It's been a while since I've been to Texas Roadhouse. The last one I visited was in Kentucky Now I'm in Columbus Ohio and surprisingly the place was packed for a Wednesday. Sometimes I think people forgot how to cook. We didn't have to wait long. We were asked to stand next to a sign that read "B" ( for boarding?) Just made me feel like cattle. I was waiting to hear the mooing...but I'm deaf. So much for that. I brought my laptop with me in order to communicate with a person who doesn't know sign language. We were placed at a very small table where I had absolutely no room to even open my laptop. However we asked politely if we could sit at a larger table and it was not a problem. I was thankful for that. I went with the mushroom burger and my friend ordered the 8 oz steak. He told me he was not impressed with his steak but I have to say my mushroom burger was a delicious delight. Our server did a nice job in serving us and making sure we had all we needed. The shirts they wear say "I love my job" And if I were judging, I would have to say the staff did seem genuinely happy to be working there. Thank you guys and gals for the work you do. I know it's not easy but I want you to know it's appreciated. Tip well deserved. read more

I just suffered food poisoning from a dinner I had there on Sunday evening. I suspect the culprit was the ribs I had. It was the only item on my plate that didn't look right, but I guess I should have known better than to eat it. Needless to say I no longer will be eating at this location ever again. I love Texas Roadhouse, but 2 days of food poisoning with diarrhea and vomiting are no fun. read more

We stopped at this Texas Roadhouse on the way back to OSU to drop off our son. We received excellent service from Jodan. Super attentive, refilling drinks, rolls, bringing me splenda for my tea. All food came out hot and delicious. We will for sure stop at this location again in the future. read more

This was a great casual place for a steak or good bbq. We went on a Saturday night and it was packed. We waited about 20 minutes. Our server was so quick though so that made up for it. I got the pulled pork sandwich and fries. Everything was really good! read more

Bread was good. Rattlesnake bites were good but spicy. Fries were goo, mayo was drippy, andy steak was good. Also steak and mayo are great combo. Service were good read more

Great call ahead on the website. We were seated within our time frames. Service was excellent and and food tasted great. Hubby and I each enjoyed their signature margarita. Peanuts were served in a sealed bag instead of a bowl on the table. I ordered steak bites with onions and sautéed mushrooms with brown gravy on the side with mashed potatoes and a side salad. Side salad had fresh eggs on the top and very good and crisp. Steak bites were tender and little bigger than bite size. Mushrooms and onions were plentiful! For hubby birthday dinner, staff sang and hubby was given a scoop of vanilla ice cream with chocolate syrup on top. Everyone seemed to enjoy their meal! read more

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As we have always visited this place, we were all very pleased with food quality, service and portions. My dallas fillet, first time for me, was a great tender cut of meat . I would repeat this one next time, as it was cooked to perfection. Obviously, can say enough about the buns and the cinnamon butter . read more

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I've been to restaurants alllll over this world and have never had an experience like this before. This place is so dark....Please find my letter below: I am writing to express my deep disappointment and concern regarding a distressing experience that occurred during our family's regular visit to your Reynoldsburg location on April 9, 2025. My family and I have dined at your restaurant every Wednesday without issue for quite some time -- it has become a cherished tradition for us. On this particular visit, my 13-year-old daughter, who is autistic and has a documented disability, attempted to order a kids meal as she has always done. It is important to note that my daughter has unique sensory needs and a very specific comfort with certain meals -- this is not a matter of cost, but a matter of accommodation for her disability. As she is unable to order for herself, I placed the order for her, as I always do. The waitress, Joy, flatly denied the order, stating that my daughter was not allowed to order from the kids menu. While I initially expressed calm concern and attempted to explain the nature of my daughter's disability, the waitress became visibly irritated and unaccommodating. Matters escalated when she sent a manager to our table -- a red-haired woman whose name I unfortunately did not receive -- who approached us in an openly hostile and confrontational manner. Rather than handle the matter with empathy or professionalism, this manager embarrassed my daughter publicly by demanding, "Well how old is your daughter? Is she older than 12?" in front of a busy dining room. The tone was accusatory, demeaning, and completely lacking in compassion or discretion. My daughter, humiliated and upset, was unable to eat her meal, which we ultimately had to throw away. Let me be extremely clear: this was not simply a customer service issue -- this was a direct violation of our daughter's dignity and rights under the Americans with Disabilities Act (ADA). As a family of attorneys, we are currently exploring legal action in partnership with ADA counsel due to the discriminatory and inappropriate handling of this situation. We are also preparing to share this experience with relevant disability rights advocates and local organizations that champion inclusion and respect. We are not seeking an apology for the sake of formality -- we are seeking accountability, awareness, and a change in policy or training that ensures this kind of situation never happens to another disabled child or family again. We request a prompt written response to this matter and details of any steps you will take to address this unacceptable conduct. I can add photos of what was left ( the entire meal bc my child wouldn't touch it) if needed. read more

Absolutely amazing service from both Dylan and Star ! Dylan helped me out with my to go order for a catus blossom in the drive through best experience i've had so far. Called in to let them know how terrific he was and Star answered she was so genuine it just made me smile. Definitely deserved the recognition for those two it made my entire night :) The onion was perfect as well perfectly golden brown. read more

it's good food. you should go here they serve a lot of food. Me and my family got to this restraunt on my birthday

The general manager here is very rude to customers and they don't know how to cook a steak properly even after being asked three times not to bring my medium steak back bleeding and raw again. read more

We like this restaurant as a family and as a couple. We refer it as the peanut place to distinguish exactly what steakhouse we are referring to. We've never had to send anything back as the servers show you a picture of what " medium rare, well done etc " looks like on a steak cross section. Every one is in agreement . Country music is played at moderate volume but conversation is easily possible. They have incredible loaded potatoes but we didn't order that so no pic of that. We left very happy. read more

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Probably 4.5 for the food, but overall just average place. Very loud space with music and tv's both going, practically had to yell to be heard. Table was clean but rest of place looked like a car wreck. No side plates for the ice cold dinner rolls. Slow staff, and our main waitress had a real attitude. Pretty long wait on everything, drinks, salad and entrees. 7p Friday evening they were pretty busy but two top wait was only about 15 mins. Roadkill and beef tips entrees were both good, just not a enjoyable evening out. read more

Texas Roadhouse - Roadkill - Steakhouses Near Me - Columbus, Ohio

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Food was mixed up but good. Waitress sweet as a pea but talks way to fast needs to slow her roll. Loaded the table up with so many drinks it was unmanageable when food arrived, had to send goid away for space. The four star could easily be higher if the little details had been looked at. It's not our jobs to switch steels around to have them as ordered. We will be back but hopes a tad bit better. read more

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We always have a good experience when we come here. To get seated better, use the app. You can put yourself in a que. The staff is friendly, the manager comes & checks on you & we've never had a problem. Food is usually spot on, but we HAVE had a couple of steaks not cooked right. Everything else has been great. This location is a good location & you shouldn't have any issues. read more

Got a pick up order for Valentine's Day. Was told they were out of veggies for sides. Also, ordered a sweet potato, and baked potato that were not in order and someone saw fit to substitute 2 servings of very greasy rice. My steak was 1/4 fat and gristle and I'm in doubt it was the cut I ordered. The other 2 steaks were well cooked, but I'm in doubt they were what was ordered. Also, when did they start adding sugar to the rolls so that they taste sweet. Gone there for many years that's why 2 stars. Not pleased and am in doubt about returning. read more

It always feels weird reviewing such a massive franchised restaurant but this Texas Roadhouse is pretty nostalgic for me. We came here as a family alllll the time growing up. When you're going to a chain restaurant, you pretty much know what you're getting. The service here has always been nice, I don't think I've ever had a complaint. The manager almost always stops by the table, we never get any major mixups, there's never an excessive wait, etc. The food is fine, I don't know anyone who doesn't love their complimentary rolls and butter. My brothers always love the steaks and ribs, where as I'm a more chicken tenders kinda gal. The chicken is fine, but my favorite part about coming here is the loaded sweet potatoes. I don't want to think about the calories involved in a baked sweet potato smothered in honey cinnamon butter, caramel sauce, and marshmallows... but it's absolutely delicious. read more

Texas Roadhouse - Steakhouses Near Me - Columbus, Ohio

We were seated immediately during the dinner rush, the host was very friendly with the small talk. Service was great. I think our server's name was Brennen, Brandon, or Braydon, and he was absolutely fantastic. He was extremely friendly and helpful. Classic country music. The food, always amazing. Never needs extra seasoning or sauce. Great value. My only complaint is that the food was really, really salty. My blood pressure spiked after one bite lol. Tastes good as hell though! read more

This is amazing. There are other TR's in town... The Rome Hilliard store is my favorite for so many reasons. I need someone to explain to me how the always consistent food coming from the back is, to me, always perfect. I only eat red meat one day a week....Sundays in here for Prime Rib and I cannot tell you how good it is...always. BARTENDERS, SERVERS, SERVER ASSISTANTS/BUSSERS.... To hire and staff a restaurant like this must me such a draining experience but they've got it going for them! Gotta look at the crew and be in awe with the professionalism and dedication to guests...meet me here on a Sunday and feel what I'm talking about. read more

We have eaten at this Texas Roadhouse several times since the one on Bethel Road road closed. The food is always good and the service is excellent! We had Spencer as our server today and he was great! Thank you for a wonderful meal. We will be back soon. read more

just dropped in for an early supper! i walked in and the smell of awesomeness tickled my nostrils. the warm red light from the kitchen hit my skin like a tanning booth. this lovely gem of a lady helped us to our booth! i don't recommend trying to have a good conversation with the host cause they only answer by saying "good." we sat down and ate as many rolls as possible (20 baskets FYI) the food came out in a jiffy and smelled amazing! and tasted like a baby's butt (that means amazing) thanks for such a good family bonding! now i won't get a divorce read more

Texas Roadhouse - Steakhouses Near Me - Columbus, Ohio

Any restaurant that serves any type of BBQ MUST HAVE paper towels in the restrooms. Am I supposed to wash the BBQ off my face and then stick it underneath the nasty hand dryer? THINK PEOPLE. read more

I must admit it, this is a fun place to always be. I love the energy of the staff, the atmosphere of the place and their food is great. I may have had a few issues here and there in the past, but this place always seems to make me happy. Their rolls with their butter are amazing but be careful not to eat too many. You'll fill up on then before your meal comes out. I also enjoy that they always ask if we like peanuts to go. That's a nice add on to the meal. I would suggest coming by and checking this place out if you haven't. read more

Texas Roadhouse - Steakhouses Near Me - Columbus, Ohio

I struggled with this review because I really love to support local businesses, but I have to be honest. The steaks at our table were tough, with lots of fat and grizzle, which is not what I expect at a steakhouse. For reference, we had the strip steaks. However, the service was great, and the sides were delicious. The sweet potato is practically a meal in and of itself. And the cactus bloom fried onion is addictive, especially with the sauce. read more

The food is good, not bad, not wow overtop but acceptable, and service is mostly Ok , but what is annoying is the constant errors made even while dining. Then when you ask them to correct a "wrong side" ordered they charge you extra for the correction side lol... yeah Nope. That is borderline spineless and shameless . I don't get the repetitive errors then overcharging. Are you guys hurting for money? read more

Asked for medium well. But got a plate of rock and a bowl of oil. Such a great experience! read more

Texas Roadhouse - Steakhouses Near Me - Columbus, Ohio

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We went to Texas Roadhouse 1770 Hilliard Road Rome. Garrison was our server. He was amazing. We never had to ask for a drink refill. He has several tables but he was taking care of everyone. He was friendly and very attentive to every table he had. We will definitely be back. read more

Had a nice waitress named Morgan who helped with everything loved the fish and moose on the walls 100% will go back

We usually love Texas Roadhouse and their food. Tonight sadly, shortly after rapid fire ordering (our first waiter was very impatient and kept walking away when we hesitated) a cockroach crawled onto our table. The owner/manager graciously "took care" of it and placed us at a different table. They were super busy. But I feel like an offer of a free drink or comping a percentage would have been nice. read more

Terrible customer service was unacceptable. The steak I was ordered was 20 oz ribeye's and its looks like a sirloin steak. We have always eaten ribeyes steaks all the times, but it's looks and tastes horrible. I would not recommend this restaurant to my worse enemy. Hilliard Rome location read more