I live in OH (can't find Columbus Locksmith Pros on Yelp!) and called to set an appt for a tech to come out to re-key 2 deadbolts and install one new deadbolt on a door that currently has no lock whatsoever. Scheduled same-day Saturday service with no weekend up-charge. The guy that answered the phone was so helpful and volunteered quotes, which is more than I can say for some of the other places that refused to even discuss prices over the phone! The tech called me within 5 minutes and scheduled the time to come out. Let me start out by saying that I've dealt with other locksmiths on at least 2 other occasions throughout the years - once to re-key a new home, and another time when I locked myself out of the house. They weren't exactly the friendliest guys and cost me a fortune! I needed this work done immediately for a security situation, but needed to be price conscious. Joey knew this and we discussed options. He worked with me on pricing and was extremely friendly. The two deadbolts that needed re-keyed were too old, so he installed brand new locks for me and worked with me there as well. I have four little dogs at my house that were barking at him basically the entire time and wanting to play, and he was so sweet and gentle with them. I can't believe he didn't get annoyed AT ALL. I was getting irritated with the barking, and they're MY dogs! (I should note that they're normally not like that, but they REALLY seemed to like Joey!) I was pleasantly surprised how quickly he got the job done, especially considering he had to drill the door to install a new deadbolt. I really appreciated his punctuality, efficiency, the fact that he really seemed to care about saving me money, and just the fact that he was an all-around really nice guy! I'll be buying a new home sometime soon, and I'll definitely be calling Columbus Locksmith Pros again to re-key those locks, but only if they send Joey! read more

I had an issue with someone who attempted to steal my vehicle and snapped a flathead off in the ignition. I called Diamondback Lock and Key and was told they could help. Eran came out and went above and beyond what many locksmiths do and was able get the piece of the flathead out of the ignition and made it so that I would be able to use my key. Absolutely great!! Many other locksmiths would have just looked at it and said that I would need a completely new part, but Eran really worked hard to try to save me money and I am extremely grateful for that! I would highly recommend Diamondback Lock and Key to anyone who asks for a locksmith, this company was great to deal with and did not just take the easy way out like many other companies do. Thank you again Eran!! read more

Joseph arrived with in 15 minutes of my call. I have a security door that i had lost the key to. It took about 15 minutes work for him to change the double lock. He keyed the outside security door to the inside garage door so that I would only have one Key for all 3 locks before I had 3 different keys. . I mention that I needed my other doors done at a later date. I was holding 5 keys to 3 different doors. Joseph recommended that I change the locks so that 1 key will open all doors. It was accomplished at a good rate and within 45 minutes all was accomplish. I will recommend Diamondback Lock and Key to all my friends. Awesome work. Thank You Joseph. read more

Had an issue with my front door deadbolt that wasn't lining up properly, and it had been getting worse over time. It wasn't an emergency, but I decided to finally call someone out. These guys treated it with the same urgency as if I was locked out. They showed up when they said they would, took the time to check the entire lock setup, and explained what needed to be done without any pressure. Ended up needing a replacement, and they made sure everything was aligned perfectly before leaving. Door locks and closes better than it has in years. Professional, thorough, and no upselling, just solid work. Definitely keeping their number saved! read more

I locked my keys in my car late at night and needed help fast I searched for a locksmith near me and was relieved to find someone who could come right away The technician was professional and arrived in about 20 minutes He quickly unlocked the car and even offered advice on avoiding this situation in the future What I appreciated most was how calm and courteous he was during a stressful moment I also learned they offer key replacement and rekeying services which I plan to use soon Excellent overall service and very affordable Highly recommend for anyone!!! read more

Recently moved into a new house and have yet to learn all the quirks of the doors and excessive number of locks... managed to lock myself in my backyard on day 2! Called 4 other locksmiths before I finally got a hold of Diamonback Lock and Key. They were the only ones who seemed to care that I was stuck outside and made it to my house in 20 minutes. CJ arrived to help me and was able to get me back inside in no time. SO GRATEFUL! If you have issues with your locks call these guys and they will get you up and running again! read more

So I just locked my keys in my F150. Knew what had happened as soon as I closed my door. So I pulled out my phone and made some calls. I found this company and I'm glad I did because the technician, CJ was only 5 minutes from my work. This dude had the door unlocked in like 30 seconds I've never seen anything like it haha. The whole process took less than 20 minutes. If I ever need a locksmith again (hopefully I won't lol) I already know who I'm going to call. Thank you Diamondback and thank you CJ! read more

Diamondback Lock and Key, also known as Locksmith Pros, removed a disc lock on my self-storage unit, because I had lost the key. The young man who did the work was punctual, polite and very capable - He did a very nice job and got the work done quickly and carefully. The owner was cordial and customer-service oriented and wanted to make sure I would be a repeat customer. There was initially confusion about the pricing, but the owner cleared that up quickly. Thank you. read more

Extremely professional and efficient. They were very helpful in answering our questions, they even spent time with me on general house security questions that I had. The costs were made clear up front, the options we had were laid out once they took stock of the work needed, and they worked really quickly. We had Jacob take care of our new house and we're so appreciative! He was great to work with. Would definitely recommend Diamondback Lock and Key. read more

After losing my only key fob, I was dreading the dealership prices and wait time. A friend told me about Diamondback Locksmith and I'm SO glad I listened. They came to my location, programmed a brand-new fob for my vehicle, and explained everything thoroughly. The price was fair, and the service? Even better than expected. You can tell they take pride in their work. I never leave reviews, but this kind of experience deserves recognition. THANK YOU!! read more

So I've had to use these guys a couple times. Got locked out of my house not too long ago and they had CJ there within 25 minutes! And he had the door open in less than 5! All at an affordable price! Anyways, who did I call the other day to get my locks rekeyed? These guys again. And the same technician from before (CJ) showed up! Excellent, speedy service from this company. I'm impressed. Thank you CJ! :) read more

Highly recommend Diamondback Lock and Key. Jacob was our service technician, and he was prompt, efficient, professional, and competent. Our lock replacement was not straight forward but Jacob was undeterred. He kept analyzing the situation for the least inexpensive solution, including making several trips to distributors looking for the best deal on our behalf. Excellent service and price. read more

Christmas Eve and my son loses his car key at Target :(((...Nightmare for sure since it was his one and only key. Called and was advised that a technician would call my son in about 30-40 mins. Ben called within that time frame and was done with 2 new keys and 1 entry key for his car within an hour. Total cost was $300, but on Christmas Eve it was worth the cost. Ben is a ROCK STAR for sure!! read more

Lost the remote to open our suburban and our vehicle doesn't have the option to open with a regular key. Gave them a call & they arrived in about 45 minutes (we work in Chandler) and got the door opened in a couple of minutes. It was all done during our lunch break, saved us from missing time at work. Many thanks to Chris he was super fast & friendly. Highly recommend! read more

Very quick and efficient. I called and Veronica came out within an hour of my phone call to make me a new key for my vehicle. Veronica was very pleasant the entire time she was helping create my key and had my car up and running again within 30 mins. I would highly recommend this service to anyone that has lost/stolen keys. read more

Jacob was quick, I called early morning and he responded and arrived very quick. Rekeyed my locks and showed me some issues with the mounting screws very polite and professional, left my place clean. Need a locksmith give him a call, when I'm in need of locksmiths service in future I will absolutely call him again read more

Jacob and Ron were our locksmiths. They were awesome made sure our lock was perfect before they left. Probably took 10 minutes to re- key our lock so they were quick about it and very friendly. Definitely going to be our go to locksmith in the future. Prices were lower than most locksmiths we dealt with. read more

I was locked out of my bathroom. I don't what kind of apartment has a regular house lock on bathroom. Anyway, Tom save the day and showed up on time, resolving the issue promptly. I'm very glad I went with this service. My bathroom lock issues are fixed, and it's good that everyone knows about them. read more

Veronica was there in a timely fashion after my phone call. It was very hot outside but that did not stop here from opening my locked truck and making a key. She was very competent and personable... I would definitely recommend Diamondback lock & key in the future for all your keying needs... read more