First, the people aspect of Southern Star is just fantastic. Just wonderful people and having…read moreChristy handle the Customer Service and Jonny doing the estimates just fine people and a barometer to the service and work you get from Southern Star. What they did for me were roof repairs on about a 10 year home. The real reason Southern Star should be a must call for homeowners is I have solar panels. There was some roof damage, caused by squirrels, that precipitated us needing roof repairs. Well, if you have a solar array on your home just getting someone to just look at it has its challenges. Southern Star was the only company I got a response. The only one out of 5. Sure there are logistics to work through when you have solar panels. At the end of the day, the quote given was very reasonable and they were able to do the necessary repairs ASAP. Just surprises all around. If you need repairs on your roof, you should not hesitate to put Southern Star at the top. They are truly super stars in a business that may not have the best of reputations. Thanks to you all.

Started getting estimates to replace our 25+ year old roof and our insurance agent suggested…read moreSouthern Star so we gave them a call. The estimate was scheduled promptly and the estimator Rhett was friendly and professional. Their estimate was in the middle of the 3 we received, but $2,000 higher than the roofing company we hired to install our new roof. When I texted Rhett to tell him we had gone with a roofing company whose estimate was more budget friendly for us, within moments I received a hard sell text telling me how the brand of shingles they used were far superior to any other brand of shingles out there and that I needed to consider that in making my decision. Believe me since this was the first new roof on my house in 25+ years I did my research on shingle brands and didn't choose a roofing company using some bargain basement brand of shingles! That $2,000 we saved is now more money that we are able to spend on other needed house projects.

Update - response to owner response. There are many false hoods written in their response, but what…read moreis expected from a company that doesn't honor their agreements? With regard to stating I asked for many different high end shingles this is untrue. At beginning of the project I suggested two I liked, but immediately the company stated these were on back order and so THEY RECOMMENDED a product which we moved on. They never provided multiple quotes on shingles. There were never any changes or any back and forth. In the attached photos you can see why they said they cancelled - because it was going to cost them more in labor than they thought. So depending on whether you believe anything they say since they love to tell tales in their responses, they don't know what it takes to do a job. Also appears they don't have their own dedicated crews and just sub your work out while taking a cut of the profits. The company offered upgrades such as copper valleys, which I simply accepted. Again never any changes or back-and-forth this was all written into the original quote and the original agreement. The agreement, all prices and options were absolutely finalized. I have attached a copy of the signed agreement. It's untrue that they cancelled due to my response and/or reviews. According to them I wrote a bad review about them cancelling a contract, so they cancelled the contract? Do they have a time travel machine? The company also never made any offers to "see what they could do" to remedy the situation, other than me paying more or having me accept a cheaper product. I've attached the email exchange. Funny that I ask them to honor their agreements and their response is to accuse me even then of being "angry" for asking them to do what they signed up for. Evidently they cannot accept responsibility for anything they do or cause. I hope these continued falsehoods show potential new customers what they would be dealing with if they went with this company!!

I had searched for someone to replace our hail and several storms damaged roof…read more My friends recommended Carolina Storm Roofing company who had done an outstanding job on their house. Scott and Nina were very nice, courteous, and honest. They explained what needed to be done and helped us to choose the right type of shingles and other roofing materials. The whole process was smooth, fast, and pleasant. I can't say enough positive about the professionalism, engagement, customer care, and final result. I couldn't be happier and would definitely recommend them to anyone.

From start to finish not "one of" but THE BEST HOME REPAIR EXPERIENCE EVER!!…read moreAnn is VERY nice and easy to talk with. Friendly and thorough she made us feel comfortable throughout the whole time. Chris, the roofing foreman was FANTASTIC. Friendly and a down home guy, he was professional and took care of everything. The work was exceptional and our new roof looks beautiful. The job was done so well we are already calling them back for other repairs. I would HIGHLY RECOMMEND Law Roofing. Local Business, not a faceless corporation from nowhere. Thanks for a great job. Worth every penny.

The team was great. Did a wonderful job cleaning up all around. Very respectful. Larry is very good…read morewith fast communication. Honest, respectful pricing. I highly recommend!

Tim repaired the United States Presidential Service Center after Hurricane Helene and did such a…read morewonderful job!!! I can't begin to tell you how nice, how friendly, how humble, how amazing he is! AND, he does not rip people off with rip-off rates.

Tim's roofing contractors replaced my roof two years ago, this past week it started to leak and I…read morehave been unable to get them to commit to come out to look at warranty work. They have missed three appointment times and will now not answer the phone do not under any circumstances use this company to put a roof on your house because it will be a nightmare.

Let me begin by stating that I was referred to this company and its owner, Jay, by a good friend…read more They had no idea that the person they knew was such a poor businessperson. After my friend's recommendation, I called Blue Fox Roofing to inquire about an estimate for a complete roof replacement. During our initial conversation, I informed him that the company that was already working on other projects on my property was fully expected to handle the roofing as well. When I called, he assured me that he could do a better job and even offered to include some extras if I chose his company. I mentioned the other company and that my insurance would cover the new roof. I provided him with the insurance company's price for all roofing-related work. He was fine with this and expressed his willingness to complete the job immediately. Since he was a professional roofer, he assured me that the job would be done correctly. I provided him with all the details that the insurance company had given me, and he reiterated that he was the right person for the job. However, during our conversation with Jay, my wife signed a contract with the other company without knowing that I was seeking this alternative bid. Consequently, I found myself under contract with the other company. Jay informed me that I had three days to cancel that contract, and if I did, he could start the job immediately. After having several conversations with my wife, I decided to cancel the first contract. The next morning, I called Jay and left a message stating that the previous contract had been canceled and that we were ready to proceed with his company. I asked him to let me know what steps we needed to take to set the job start date. I did not hear from Jay for over six hours when I called him again and explained that I was ready to move forward with his company. To my surprise, he responded that there was no reason to return my first call because the job did not pay enough for him to be interested in it. He even suggested that if I could convince the insurance company to increase its payment, he would call me back. I was shocked and felt betrayed. Now, without a roofer, I had burned the first bridge and foolishly believed in his lies and deceitfulness. Today, I am without a roof or roofer, but I am determined to find a solution. However, I will never work with companies like Blue Fox Roofing, NC. I wanted to warn others about the potential pitfalls they may encounter when dealing with this company.

Blue fox completed the roofing installation on my home. It was about a 6000 ft.² roof. They were on…read moretime, used excellent materials cleaned up perfectly. They were by far the most professional group that I interviewed prior to making my selection. I'm so happy I went with them.

Amazing work. Service was completed quickly & effectively. I would highly recommend Matt for a new…read moreroof install.

Had a new roof and gutters put on our home. Brandon was super easy to work with and addressed all…read moreour concerns. The work was completed on schedule. There was not any debris left behind. I would recommend them 100%.

I can not begin to say how awesome this company is! They replaced our roof and did a wonderful job…read more They did everything just as they said and were punctual, courteous, extremely professional and meticulous with our landscaping, outdoor furniture and cleanup. I would HIGHLY recommend Pinnacle Roofing!!! Many, many thanks!!!!

Called to get an estimate. They sent a guy out who was very friendly to take a look, and he said…read morehe'd follow up with us that later that day with the quote. Things went downhill fast from there. We spent 3 weeks trying to get in touch with them just to get the estimate. After nearly a dozen phone calls with their extremely unhelpful and useless receptionist, Laura, who appears to hate her job and never followed up as promised, they finally sent an estimate. Of course the estimate was more than $2000 more than what the guy told us in person it would be when he came out. If they are this bad before they've even taken money for services, I can only imagine how bad the actual service must be.

After getting blown off by another roofing company 2 times, I looked to YELP to get someone out to…read morelook at a failing soffit/fascia area next to my gutters. I called and Alex picked up immediately. Very polite on the phone and booked an appointment with him in two days. Alex arrived early, did a walk around the entire house, told me there were 2 additional areas that needed repair, he walked me outside and showed me the areas. I was sort of sick about additional areas that needed to be replaced but frankly I could see it and of course I didn't want rain water entering the house so I appreciated his keen eye on my issues. I also had a xeriscape rain barrel that I wanted hooked up to a downspout. This was done Tuesday (excellent job and added height to it to allow for better flow, innovative!) and today Thursday the main work was done and in a tidy manner and it looks great. Alex went up on the roof the first visit and took numerous pictures, diagnosed nails and missing shingles. This was awesome to show my husband all the pictures (roof is about 30 feet high and peaked so we cannot access). I highly recommend Alex and Charlotte Pro Roofing and the employees he had at my home working here (he supervised the entire job). Very professional, tidy, respectful of my questions. I even had had cobwebs that were unreachable that Alex removed for me. Now it doesn't look like a haunted house. A+++++++++++