I highly recommend McToolman Services! Everything you could ask for in a repair service:…read moreknowledgeable, honest, dependable, great repairs at a reasonable price. I would definitely hire again!

We had a fantastic experience with Kevin from start to finish…read more We had a leak showing up in our laundry room and were having a tough time figuring it out since it wasn't happening when we were doing laundry and it only happened certain times when it rained, not all the time. My husband attempted to find the leak when looking at the pipes in the attic, cutting out part of the wall in the laundry room to make sure no pipes behind the washer/dryer were having issues, but eventually came to the conclusion that it could potentially be rain coming into the dryer vent which is on our roof - so if we had an extremely hard rain that came in a crazy angle, our wall was getting wet. So I researched around for someone and came across the reviews for McToolman. Kevin was quick to respond, set up an initial consultation that worked with our schedules, and send us a quote. We were fine with the quote and scheduled for Kevin to make the fix. Kevin came as scheduled and made the repair very quickly. We have had no issues since and appreciate the great job we received in a timely manner at a reasonable cost. I would highly recommend Kevin with McToolman!

A-Plus Roofing & Construction (Chris & Tammy Daniels) just completed installation of my new roof…read more As a very discerning and, generally, demanding consumer, I couldn't be happier. From start to finish, my expectations were either fully met or exceeded. Their business name truly exemplifies their commitment, approach, conscientiousness and client service delivery: A-Plus all the way! In fact, they should change their name to A-Plus Plus Plus!!! I interviewed and received estimates from five independent roofing contractors prior to selecting A-Plus Roofing. They were neither lowest nor highest bidder. Chris, the principal, garnered my confidence from the outset. He was extremely responsive, prompt, forthright and utterly reliable. He was there for me EVERY step of the way. He never missed a beat. Throughout, he demonstrated exceptional professionalism, competence and integrity - a bone fide All-Star! Rarely, as a consumer, have I been afforded such excellence. He was here when he said he would be, counseled me through all stages of the process, afforded me a range of options - apprising me of the pro's & con's - and followed through with every single commitment - and more. He literally went above and beyond. The only credit I can take is making the right decision in choosing A-Plus Roofing & Construction - the rest was on autopilot. The entire job went as smooth as silk. No surprises, headaches, gotchas or detours whatsoever. High accolades are likewise due to Chris' crew. What an outstanding group of guys, all 12 of them! Working synergistically, they tore down my old roof and laid down my new 12-pitch, 60 square roof in a day, as promised! They arrived at 6:30 AM and worked until 9:00 PM in blistering, 100 degree North Carolina heat. Their workmanship was absolutely impeccable - no cut corners. Upon completion, they performed a positively thorough clean-up. My grounds looked better after they finished than before they started. What's more, early the next day, Chris returned to perform a final inspection and follow-through, making sure that ALL nails and EVERY scrap of debris was removed from my property. Hey, he had already been paid! Wow!!! What more can I say but - do yourself and YOUR new roof a favor: Go A-PLUS ALL THE WAY!!! (Thank you Chris & Tammy! I wish you continued success in all your future endeavors - "P.")

From the owner: Free Estimates, Replacement, Repairs, leak detection, Flashing, Fascia, New Gutters and/or covers,…read moreoffers senior citizen discount

Great company. I would highly recommend. The team done exactly what was discussed and the roof went…read moreon without any problems. Nick made our roof replacement stress free and his team worked very hard to complete our roof on time and on budget.

They didn't return calls to schedule an appointmen. This was very disappointing as I called them…read morebecause of their Yelp review.

After speaking with Grady Chambers, he promptly sent an inspector to assess the issue with my…read morehome's roof. Alpha Omega resolved the problem within a few days of the inspection. I want to give credit where it's due--Grady Chambers at Alpha Omega took responsibility and made things right quickly. I've updated my review to reflect that they do stand behind their work, despite the initial misunderstanding I experienced with the person who answered the phones.

This is a roof company I trust. We had another company come to our house and tell us everything was…read morefine and they couldn't fix it. Then the hurricane happened and it was not fine. 4 more leaks appeared. That's when Alpha Omega came to the rescue. They were on time, which I feel is rare among service providers these days. They were thorough and brought machines to test leaks before and after repairs. They were respectful, kind, and great educators on what happened. I highly recommend this company to repair roofs in the Charlotte region.

Will not use this company again, scheduled small gutter job and the Project Mgr did not have the…read morematerials on site for the working to start, when he did show up he had the wrong size gutters, 4 trips to Lowes and 3 hours later it was done with a up charge, he did not quote a new gutter piece but did not give me credit for the down spout material he did not use and had to return to Lowes. Lesson learned get a itemized list of the material they are suppling. Gutters were not installed correctly first rain and water was pouring down on the porch had to send someone else to fix the issue. UPDATE: Owner called me and after discussing my experience with the gutters sent a manger out to fix the issues and has revised my bill, they have resolved my issue. They stand behind the work they do.

TL/DR: Merritt Roofing has completely eroded my trust in their products and service. I do NOT…read morerecommend. 8-months after installation, we still don't have a roof we can trust, and they seem to be done supporting me. We did our due diligence and spoke to several roofing companies before committing to Merritt to fully replace our roof. We liked the salesperson/Project Manager, Jason (who was fairly new to the company, but being mentored by another, Bryan), and the price was in the middle of the pack (just over $10K). We even went ahead and paid extra for the "Platinum Coverage" for added piece of mind. We did everything we could think of to receive a good quality service/product. August 2025 - The installation crew did such a bad job on our roof that Merritt have since told me (as if it would put my mind at ease) that they will no longer work with that crew. That's fine for the next folks, I guess, but doesn't help us at all. I understand that they do still work with the contractors of the crew, just not those exact installers, so no guarantee that the way their other crews behave will be any better. We were also surprised to find out that Merritt contracts in installation crews, as part of what we were hoping we were paying for by going with a large, named company was a dedicated installation team. We could have hired random contractors ourselves. The edges of all of the shingles at the ends of the roofs were cut so badly that they were crescent-shaped, and the shingles underneath were exposed. There were a number of chunks taken out of the shingles by carless ladder placement. One of the crew had decided to fix part of a gutter that he had dislodged by shooting a bunch of nails into it, shooting a nail through the bottom of my gutter in the process, and causing a leaking gutter. They had also cracked the soffits (The vent underneath the edge of the roof), and it was just hanging out. They hadn't even tried to repair it. Although this has now been put back in place, it is still cracked. There were numerous other issues with the installation, but the team packed up and left without saying anything to me, and the Salesperson/PM wasn't around either. I called the Salesperson/PM when I went outside to look at the roof, and let him know that I saw some issues with the roof. He came over and agreed that it wasn't acceptable. The team was called back to address, and one of them showed up. He replaced a couple of shingles, and then tried to leave again. He made it clear we weren't happy with the edges of all of the roofs, and that they needed to address. It was scheduled that they would come out a few days later and replace all of those shingles. So immediately we went from having a new roof to a repaired roof. When the team did come to repair the roof, they were supposed to start at 8:30 am. The first person finally arrived at 10:20 am. and they starting working at around 10:40 am. Once the repairs were completed I pointed out some areas I wasn't happy with, and was put in touch with Garrett Zarecky, the Merritt "Production Manager" and was told that they would settle in the next couple of months. Garrett scheduled a date with me at the end of September to come and inspect the roof. He also made a number of comments along the lines of "If we need to replace the whole roof, we will" and that he would check inside our attic space, if he felt it necessary. September 29th 2025 - Garret game to inspect the roof, did not go inside the attic, despite saying he would. He told me something along the lines of "I wouldn't be able to see any issues from in there anyway". He also noted a lot of my concerns, but told me he was happy with how the roof looked and how it was performing. He assured me that this roof was as good as new, despite admitting that they no longer worked with the crew that installed it. Nov/December 2025 - I was cleaning the gutters, preparing for winter, and noticed that there were still a number of shingles that had scuffs and even gouges out of them. There was also the head of a nail pushing through one of the shingles at the back of the house, close to the edge. There were a numbers of other issues with the way the shingles lay and looked cosmetically. I reached out to Jason, Bryan and Garrett, the Production Manager. Jason had left the company, which seemed odd for a person who had only started there a few months before, so Bryan came out to inspect the roof. He agreed that it looked like the shingles had been damaged in some way, possibly as a defect in the shingles, and asked Garrett to inspect the roof. Garrett told me that the damage wasn't caused by a defect, but by foot traffic. The fact that there had been enough foot traffic on my roof in the days after it was installed to cause damage, seems to be another indication of how poorly it was installed. Merritt's "Repair Guy" (Garrett's words), Alonzo, came out in December and removed large areas of shingles, replacing them

Need a new roof? I have just the contractor for you, Ron Jonas! He was super informative and…read moreproactive with helping us with the proper steps to file the claim all behind the scenes. We didn't have to spend any time on the phone with our insurance company! He also provided design ideas in selecting the perfect shingles for our brand new roof. His crew was professional in every aspect from quick turnaround time of the job all the way to clean-up after they completed. Ron even came by the next day to ensure the clean-up was to our satisfaction! Ron was very easy to work with, we highly recommend him to help turn your humble abode to a safe and reliable home!

Ron did a great job assisting us with our Roof. He helped guide us through the insurance process…read moreand when it came time to fix the roof the roofers came and were done in one day. The roofers were professional and cleaned up after themselves. The roof looks amazing. He even called during the day to make sure everything was being done correctly. I would highly recommend Jonas Independent contracting for any roof needs!

You can stop looking as you found them. I am thoroughly impressed with the exceptional service and…read morequality work provided by Bill and the team at Keyway Construction and Roofing. From the initial consultation to the completion of the project, everything was handled professionally and efficiently. The team started on time and finished within the projected timeline, which was a huge relief for me. Outline of work done for the record was new roof sheathing, shingles and new James Hardy cedar siding along with everything else involved in the project (house wrap, flashing, paint etc) The quality of the work is outstanding. The attention to detail and commitment to excellence were evident in every aspect of the project. The communication was seamless, and the team was always available to address any questions or concerns I had. It would be a mistake not to hire Keyway Construction for any work you need done. Many thanks

The same day I posted my review, the company reached out about finishing the job (and accused me of…read moregiving them the wrong phone number). Within a week, Bill came out and finished the paint job.

Called to get an estimate. They sent a guy out who was very friendly to take a look, and he said…read morehe'd follow up with us that later that day with the quote. Things went downhill fast from there. We spent 3 weeks trying to get in touch with them just to get the estimate. After nearly a dozen phone calls with their extremely unhelpful and useless receptionist, Laura, who appears to hate her job and never followed up as promised, they finally sent an estimate. Of course the estimate was more than $2000 more than what the guy told us in person it would be when he came out. If they are this bad before they've even taken money for services, I can only imagine how bad the actual service must be.

After getting blown off by another roofing company 2 times, I looked to YELP to get someone out to…read morelook at a failing soffit/fascia area next to my gutters. I called and Alex picked up immediately. Very polite on the phone and booked an appointment with him in two days. Alex arrived early, did a walk around the entire house, told me there were 2 additional areas that needed repair, he walked me outside and showed me the areas. I was sort of sick about additional areas that needed to be replaced but frankly I could see it and of course I didn't want rain water entering the house so I appreciated his keen eye on my issues. I also had a xeriscape rain barrel that I wanted hooked up to a downspout. This was done Tuesday (excellent job and added height to it to allow for better flow, innovative!) and today Thursday the main work was done and in a tidy manner and it looks great. Alex went up on the roof the first visit and took numerous pictures, diagnosed nails and missing shingles. This was awesome to show my husband all the pictures (roof is about 30 feet high and peaked so we cannot access). I highly recommend Alex and Charlotte Pro Roofing and the employees he had at my home working here (he supervised the entire job). Very professional, tidy, respectful of my questions. I even had had cobwebs that were unreachable that Alex removed for me. Now it doesn't look like a haunted house. A+++++++++++

Storm Guard replaced our roof after some hail damage. They also coordinated having our solar panels…read moretaken down and reinstalled before and after the roof replacement. This was all done seamlessly and without any effort on our part. Everyone was professional and courteous from the initial rep who came to our house to the installers who did an amazing and fast job to the ladies in the office who coordinated with our insurance company. I couldn't be happier with this company. I highly recommending them and would absolutely use them again! I recommended them to several of my neighbors who then did the same to more of our neighbors. Needless to say the neighborhood is looking quit nice with all of the beautiful new roofs! On a side note. I have yet to find one roofing nail anywhere around my yard that was left behind. These guys were meticulous with their clean up!!!

These guys are very friendly and professional. I made a…read morecall on the morning for potential roof leaking this morning. They show up right in the noon. Although they cannot find any issue in the roof, they give me detail instructions on the leaking point, which is the vent pipe, without charging me anything. I would call them again when I have new roof requirement.

Dula Construction fixed the roof on our business (Level Up! Innovative STEMulation)! They did an…read moreamazing job, we would completely recommend them to anyone. Reasonably priced and great service! Thank you so much!

I would like to say that my husband and I really, really love the wonderful job that Dula…read moreConstruction did replacing our roof! Doug, Daniel, and all of the crew were very professional, efficient, and they all worked very well together. I had never experienced this wonderful experience before. My husband and I have witnessed our neighbors homes being worked on, but it's different when it's your own home. I would recommend them to anyone! Jeanine and Kenneth Knox