Called to get an estimate. They sent a guy out who was very friendly to take a look, and he said…read morehe'd follow up with us that later that day with the quote. Things went downhill fast from there. We spent 3 weeks trying to get in touch with them just to get the estimate. After nearly a dozen phone calls with their extremely unhelpful and useless receptionist, Laura, who appears to hate her job and never followed up as promised, they finally sent an estimate. Of course the estimate was more than $2000 more than what the guy told us in person it would be when he came out. If they are this bad before they've even taken money for services, I can only imagine how bad the actual service must be.

After getting blown off by another roofing company 2 times, I looked to YELP to get someone out to…read morelook at a failing soffit/fascia area next to my gutters. I called and Alex picked up immediately. Very polite on the phone and booked an appointment with him in two days. Alex arrived early, did a walk around the entire house, told me there were 2 additional areas that needed repair, he walked me outside and showed me the areas. I was sort of sick about additional areas that needed to be replaced but frankly I could see it and of course I didn't want rain water entering the house so I appreciated his keen eye on my issues. I also had a xeriscape rain barrel that I wanted hooked up to a downspout. This was done Tuesday (excellent job and added height to it to allow for better flow, innovative!) and today Thursday the main work was done and in a tidy manner and it looks great. Alex went up on the roof the first visit and took numerous pictures, diagnosed nails and missing shingles. This was awesome to show my husband all the pictures (roof is about 30 feet high and peaked so we cannot access). I highly recommend Alex and Charlotte Pro Roofing and the employees he had at my home working here (he supervised the entire job). Very professional, tidy, respectful of my questions. I even had had cobwebs that were unreachable that Alex removed for me. Now it doesn't look like a haunted house. A+++++++++++

Thank you Bill and the CHS team for your outstanding work on our two bathrooms and kitchen…read morebacksplash! Bill transformed our old master tub into a gorgeous walk in shower and re-did our guest bath tub / shower. Additionally he put in backsplash in our kitchen and installed 3 new toilets. He spent 3+ hours with us picking out tile at Floor and Decor and getting our shower door from Home Depot...not many contractors will do that! Jared, Omar, Fabian, George and Mario were all a pleasure to work with..an outstanding team. This project was completed from start to finish in only a few weeks. Great customer service, time management and quality work. Thank you Bill and the CHS team!

We had expected to take months to find a home right for us, but to our happy surprise stumbled upon…read morea wonderful home unexpectedly quickly. The big thing to fix before we moved in, was demolishing the old, impractical closet shelving and organizing (to replace with new). Because it all happened far faster than expected, we found ourselves needing contractor help in a hurry to get a large walk-in closet and four other bedroom closets demolished, patched, and painted. I went on Yelp, found CHS were top rated, and sent them a message. Bill and his team at CHS replied within 24 hours to our first inquiry. We exchanged texts with photos and questions and got and accepted a quote within a day. They were in our house three days later and got the job done two days after that. They stripped the floor to ceiling old shelves, patched and repainted the walls, fixed the hardwood floors and left everything completely clean. From first Yelp search to finished job, one week. Great, speedy communication and excellent work done in a hurry. Totally lived up to the high ratings, and I strongly recomend them. Thank you, Bill!

I called Zach in the morning and by 3pm he was on site and did a fantastic job in about 3 hours by…read morehimself.I figured 2 men at least 3 hours each. He was on time and did a great job installing my shed.He was courtesy and clean cut.The directions I had for him were soaking wet but he finished in record time.I'am already planning more jobs for him.He is also charging a fair rate I'am so glad to find him,good people like him are hard to find. Thanks Darrell

Just writing another recommendation for Pioneer Home Repairs!!…read more I had another small job I needed completed - and to be honest - I wasn't even sure if what I wanted existed - but Zachrey Conner came up with a great solution which not only gets the job done - but was economical because he was able to use my existing hardware instead of having to start buying a bunch of expensive stuff I didn't need! We have a screened in porch on the back of our house - and we have a medium sized dog who we like to give access to both our porch and the fenced in back yard. We keep his bed, along with his food and water bowls on the porch and our solution up to now has been to prop open the screen door so he could go in and out. But about a week ago we had a pretty windy day and the wind caught the propped open door and bent it all the way open - which damaged the mechanism on the top of the door that is used to prop the door open. I went to Lowes to price a new screen door (thinking that was our only option) and while doing so I thought to myself - why dont they make a doggy door for within a screen door?? I looked at Lowes, Home Depot and even Amazon and did not find anything like what I was thinking would be a perfect solution - because I knew even if we replaced the bent door it would likely be damaged again in the future if we continued to prop it open. So - I reached out to Zach and he literally showed up at my door to talk about what I wanted within 30 minutes of texting him (like seriously - who does that)!! He said he was finishing a job near by and so he came right over. We talked about what I was wanting and he said he thought we could modify my exisiting door without too much trouble and he then told me my original door wasn't damaged - I just needed a new part for the existing door - and that part cost less than $20!! I was thrilled. We setup an appointment for him to return to do the work and he finished the job a little earlier today. Once again I am thrilled with the outcome. He installed the new part to fix my door and customized the original door by removing two vertical slats to the right hand side of the door and created a frame to support the changes in the actual screening - which he cut and added a metal piece to the bottom of and then added magnets in the frame of the door itself so it now swings open for my dog to go through but will stay closed to prevent bugs from entering an open hole - just like a doggy door is supposed to do!! Now I can use my door but keep it closed all while allowing my dog to come and go multiple times per day without having to physically let him in and out of the porch or prop open the door!! Zach is such a wonderful handyman! I highly recommend him for any repairs or maintenance work you need done! He is on Facebook and Yelp - but the easiest way to reach him is to text him at 980-335-6940. If you have any questions - feel free to message me directly. Thanks!

Absolutely awful. They make appointments via their account managers, who make promises Blue Chip…read morecannot keep. Right now my house was left insecure because they promised my property manager they would come out today between 8 and 11 to repair my entry door which does not lock. I already spent one night in an insecure house with the promise they'd come first thing in the morning. Then they called to 'schedule' the already scheduled appointment, said they didn't get a ticket until this morning, and regardless of the security of my home they would not honor the promise made by their account manager. So contact this company at your own risk. If you do, don't talk to Mike the account manager.

I had a problem with a water leak and have had two people to come over. Neither of them were able…read moreto solve my problem. Then came Charles from Blue Chip Maintenance. They scheduled me on the same day. He arrived later than he expected but he stayed and took care of my problem immediately. He was determined that when he left, I would have a new hot water heater. I did. He worked so diligently and he showed such professionalism. He was kind, considerate, and knowledgeable. He knew exactly what to do and how to do it. I couldn't believe the service that I received! I only wish that I could give more than 5 stars.

Started getting estimates to replace our 25+ year old roof and our insurance agent suggested…read moreSouthern Star so we gave them a call. The estimate was scheduled promptly and the estimator Rhett was friendly and professional. Their estimate was in the middle of the 3 we received, but $2,000 higher than the roofing company we hired to install our new roof. When I texted Rhett to tell him we had gone with a roofing company whose estimate was more budget friendly for us, within moments I received a hard sell text telling me how the brand of shingles they used were far superior to any other brand of shingles out there and that I needed to consider that in making my decision. Believe me since this was the first new roof on my house in 25+ years I did my research on shingle brands and didn't choose a roofing company using some bargain basement brand of shingles! That $2,000 we saved is now more money that we are able to spend on other needed house projects.

Customer satisfaction is of no importance to this company. A job we were told would take a day and…read morea half is still not complete months later. We had the superintendent come out to address the poor workmanship, which I'm sure is related to the beer bottle caps I had to pick up out of the back yard, and he agreed that there needed to be repairs. He fixed half of them and then left. When I reached out again for follow up I received the text below, which may be the worst customer service I've ever received. The invoice has been paid in full and it looks like we are going to have to hire another company to come out and fix it. The company was never told that we were satisfied as they stated in the text.

I wouldn't recommend Full-Spec Home Repair for anyone. The owner Joshua didn't answer my text about…read morea week. When he finally got back to me to setting up estimate appointment. He didn't show up. He not even notified me he won't come. I found this company extremely irresponsible.

I think this company (owner - Joshua Chisom) has failed on more than just one front…read more I hired this company to install a new gutter/downspout on one side of house, and to make repairs and adjustments (including installing a splash guard) at several locations on the existing gutters. Location for repairs/adjustments were pointed out in advance. The gutter installer who came to work, per his statement, has worked in this trade since 2008. When the work was completed he told me not to test the work immediately after since sealant was applied. Next day I discovered the following: -Newly installed splash guard diverted water right over the top of gutter -Leaking at one end cup was not fixed -While fixing one problem at a location that required an adjustment, the gutter installer opened up a gap in the bottom of the corner piece. This spot was leaking now. On the 2nd visit the gutter installer, among other things, replaced the corner piece - the next day showed leakage on both sides of this replaced corner piece. The gutter installer has not come anymore. Now I had a newly created leakage problem that still had to be addressed. This is where this company failed: 1.Attitude - installer, generally speaking, did not care if he fixed my problems or not (whereas, when I pay, I expect someone to fix my problems). For him it was like - I worked on this and that, and now I can leave. On his 2nd visit when I asked "Do you guaranty that there will be no leaking" he said "I'm not ashamed to come to fix if it leaks". He failed to come to fix leaks. To mention, I had a pleasure to be called "dude" by this tradesman in face to face interactions. 2.Quality of work - the new gutter/downspout combo did not have a drop outlet. I believe it's considered a substandard work. The size of the downspout was not the one that was listed on the estimate. Few nails were left in a gutter. A newly installed splash guard that was diverting water over top of gutter had to be re-positioned on the lip of gutter during the 2nd visit. Replaced corner piece leaked on both ends. All in all, quality was not there. 3.Integrity - This company does not care if they perform the work they have contracted. Seems they do not care about the quality of work they give. I filed a complaint with Better Business Bureau, and asked to give me $200 partial refund for the leakage problem that they have created. Owner Joshua Chisom agreed to provide a refund but never actually made a refund. There is no integrity here!

We had a minor leak in our master bath. Trent from Kaiser came out to identify the issue, which…read moreultimately was caused by incorrectly installed flashing rather than the roof. Trent was prompt and very professional and I would highly recommend this company.

I got my roof done last summer and I've gotten so many compliments that I had to share! Not only…read morewas the salesman, Scott, friendly, he explained in great detail what to expect and how the insurance worked. I only paid my deductible ($1000) and got a $20k Roof! Oh, and I changed the color of my shingles for a chic look to my home. I literally have had people stop to ask who did my roof! I highly recommend Kaiser Roofing!

Dwight and his team provided excellent quality work at reasonable and fair pricing. They were on…read moretime and kept me informed, came in and performed the work as promised. I would hire them again and am very happy to have found this team

I had a rush job needed to patch and paint our ceilings, patch and paint holes/damage in four…read morerooms, and to work around a mural that was already in one of my rooms. Dwight was on time, very professional, came out quickly and worked across two days to get all the work done. He worked within my incredibly tight deadline ( just a few days), did an excellent job, and kept it very affordable .He made great suggestions I hadn't considered, took the time to talk me through things, and was not pushy about sales. I had an excellent experience and will definitely call on him next time!