I had a really great experience with Zen Windows! Jennifer was so friendly and easy to work with…read morefrom the very beginning. I really appreciated how open and honest she was throughout the entire process. There was never any pressure, which made the whole experience so much easier. The pricing was very competitive, and I was honestly surprised by how quickly everything came together. The installation team was great as well. Since my home has lead paint, I really appreciated the precautions they took during the installation to make sure everything was handled properly and safely. They also did a great job cleaning up afterward, which made a big difference. Overall, the whole process was smooth from start to finish, and I'm very happy with my new windows. I would definitely recommend Zen Windows to anyone looking for a company that is honest, professional, and genuinely cares about doing a great job!

Zen windows was a breath of fresh air from beginning to end. They did not hassle us when we reached…read moreout, were straightforward, fast, knowledgeable, and courteous. Their work reflects their commitment to excellence. We would definitely recommend them and will continue to use them in the future!!!

The folks at Glass Doctor of Charlotte are terrific! Daniel Duque and his partner-in-training were…read morefirst-rate professionals and very kind, too. They were the first to arrive and measure my space for a mirror and provided excellent suggestions. Also, Crystal, at the home office was very helpful in providing photos of the mirror I was to have installed. She ventured back to the showroom to take photos to send me right away. Much appreciation to Crystal! For installation, 2 more excellent professionals, Yon and Chris B were incredibly efficient, helpful, and installed a beautiful mirror over my master vanity and framed it beautifully. Thank you, Glass Doctor! You are fortunate to have such good people working with you.

Absolutely, professional, and honest in every way. I was so impressed with how they treated me the…read morequality of their work.

I called looking for window repair but I couldn't even get a human. I just got passed around…read morebetween AI bots until one asked me for my zip code for a free estimate. Guess they price the service based on how affluent the neighborhood is.

From the owner: Eastover Windows, established in 2012, has emerged as Charlotte's premier window installation and…read morereplacement specialist, serving residential and commercial clients throughout the Carolinas. With a commitment to excellence and sustainable building practices, the company has transformed over 15,000 properties while maintaining an impressive 4.9-star customer satisfaction rating. "Our success stems from our unwavering dedication to quality materials and expert craftsmanship," states Kathleen Matthews, CEO of Eastover Windows. Specializing in energy-efficient window solutions, Eastover Windows offers an extensive portfolio of products, including double-hung, casement, and bay windows, all backed by industry-leading warranties. Their certified installation teams undergo rigorous training in the latest window technologies and installation techniques, ensuring every project meets the highest standards of quality and energy efficiency. Looking ahead, Eastover Windows is expanding its service area and introducing innovative smart window technologies to meet growing market demands. The company recently launched its exclusive EcoView line, featuring advanced thermal protection and UV filtering capabilities. With a strong focus on environmental responsibility and customer satisfaction, Eastover Windows continues to set new standards in the window installation industry across the Southeast.

We had our porch enclosed by CHI. From start to finish it was very smooth and looks fantastic…read more The crew kept our job site clean of debris daily we did have a small issue and it was taken care of asap and they kept us informed daily on the process. Thanks again CHI. We will be calling for windows in September.

From the owner: Beyond providing top-notch products and expert installation, we stand firmly behind our work with a…read morededicated Team and unwavering commitment to honoring warranty and guarantee promises gives our customers peace of mind, knowing that we’re here to support them every step of the way.

Let me do the work for all of you in Marvin and Waxhaw looking for new windows or doors. Don't…read morecall anybody else, I already did. These guys are not only the best price but they are honest and sell good products. The y are installing Marvin Essentials fiberglass windows for us, one of the best out there, for thousands cheaper than Costco and tens of thousands cheaper than Andersen (rip off, don't do it!!), and we are very happy with our choice . Steve is a great guy, highly recommend!

Steve and his T&C crew replaced my 2nd story picture window last week. They did a fantastic job…read more Steve was a pleasure to deal with from start to finish. He provided a very reasonable fixed price estimate and the communication from ordering to install was great.

While searching Angies List for a reputable window company, I came across Arc Energy Systems. Noah…read morehad great reviews from all his customers so we gave him a call for a quote. He was very prompt in his response and providing a quote. We shopped this project with a couple other companies and decided to go with Noah......and we're glad that we did. Noah and his team did an outstanding job replacing the windows in our home. He's a pro in his business and treated our home with great respect. His attention to detail was solid. It was as if he was putting the windows in his own home. He found a couple of minor things wrong with a couple of windows and screens (things I would have never noticed) and he ordered replacements. He didn't settle with a single blemish. In addition to our windows, he installed our new window shutters on the home and they look great. If your in the market for new windows for your home, no need to look any further. Noah's your guy.

Absolutely amazing service! The quality of the windows is amazing and the end result is more than…read morewe expected! Our home has been transformed, and their quotation was over half what others estimated within the marketplace. You cannot beat their pricing quoted and billed, and the installation was seamless. So happy we chose Arc Energy!

We hired Home Genius to replace our siding and windows. While the quality of the finished work was…read moreok, the overall experience getting to that point was extremely frustrating. Our project began the week of June 8. We were initially told the siding would take about a week to complete and that the windows would be installed in one day once they arrived. Unfortunately, that timeline was never met. Shortly after the siding project started, we were told the crew had run out of materials. From there, the project was delayed multiple times. The windows arrived, and I took time off work for the scheduled installation and then received a call the night before saying the crew wouldn't be coming. We were given several new installation dates, but each one came and went without anyone showing up. Throughout the process, communication was disappointing. We often had to repeatedly call for updates, many calls went unanswered or to voicemail, and we were frequently given conflicting information. It felt like we had to chase someone down just to find out what was happening with our own project. Due to the conflicting information given, they agreed to put siding at the top of the front porch, however they did not. I have holes in the walls in the inside of my home where they put the nails in the siding, when I brought this to their attention, they said there was nothing they could do about it, that that was a common issue. Before I agreed to go with this company I was told they had insurance for any issues they caused but was then told the holes in the walls were something they would not fix. In the end, Home Genius did complete the siding and window installation almost 2 months later. However, the weeks of delays, missed commitments, lack of communication, and the inconvenience of having an unfinished home, made what should have been an exciting home improvement project far more stressful than it needed to be. I would not recommend this company to do any siding or window work based on my experience. Update to previous review I came home this morning to my siding falling off of my home. I have reached out to several people including the project manager, the sales rep, the project managers manager and the 800 number to let them know. I am highly disappointed, it has not been 30 days since the project was complete, and my siding is coming down.

1/2 Star - Completely unresponsive and a total waste of time!…read more​I reached out to Home Genius to help with a siding replacement project. At first, they seemed professional, a representative came out, spent over an hour and a half assessing the house, took photos, and even went into the attic for what felt like a very thorough evaluation. He promised an estimate within a few days. ​Fast forward over two weeks: absolute radio silence. No estimate, no updates, nothing. The only communication I received was an automated text asking why I decided not to go with their services (which was complete news to me!). When I replied that I was still waiting for my quote, they just told me to call their 800 number. ​I called multiple times and sent several emails. No one answered, and no one ever got back to me. At this point, I seriously question the legitimacy of this company and their operations. It doesn't matter what the estimate would have been. I will never use their services, and I strongly encourage others to steer clear. Take a look at their reputation across social media regarding their communication, workmanship, and treatment of customers and contractors; save yourself the headache and go with a company that actually respects your time.

I was pleasantly surprised by the low-pressure sales approach, which differed from other reviews…read moreI'd seen. The pre-installation process was straightforward and very helpful, giving me a clear understanding of what to expect. Unfortunately, installation day brought several complications. A team of three began installing 16 windows, but just 15 minutes in, one technician badly twisted an ankle and had to leave. The remaining two proceeded to remove all windows on a scorching 90+ degree day before starting replacements, turning my home into an uncomfortably hot and humid environment. While they finished the installation that day, it was an incredibly long shift, from just before 10 AM until 9 PM, requiring my continuous supervision. I noted that a drop cloth was only used for the very first window, which helped with the mess initially but wasn't continued. Another issue was the window color. I had specified a tan/wicker exterior with a white interior, but received entirely white windows. To avoid a 6-8 week delay and a $350 rescheduling fee, I accepted them. They do look good, and the white exterior matches my previous windows, so I'm not overly concerned about this. My primary outstanding concern is a gutter downspout that was removed during installation and never reinstalled. Despite multiple calls (three to the install team, two to the service team), I haven't received any communication or action to rectify this. This lack of follow-up so soon after installation makes me question the reliability of their warranty service.

We spent over $18,500 for new windows from this location, one significant window was installed…read moreincorrectly resulting in damage to the siding, insulation, creating mold and bug issues. They've ghosted/ignored all attempts of mine to have it fixed, despite all of their empty promises about warranties during the used car sales pitch. Stay far away from this company, I've recently contacted the BBB and after that will be a lawyer.