Purchased said custom built home in June of 2022 from Mike Palmer. We have had issues ever since…read more The lack of communication started from the very beginning when he delayed the closing by two weeks. The lack of communication continued with the implementation of the home warranty, which still has not been completed over three years later. We started with a drainage issue in our front yard which we had to address because his contractors never got around to correcting it. We have significant flooring issues on the entire main floor which we think is due to the lack of craftsmanship and poor quality LVP. The contractor attempted to have the floor fixed on two separate occasions. Now we are stuck with a floor with gaps, dips and the locking system in the planks is failing.

From the owner: Factory Outlet Homes LLC provides manufactured and modular homes serving North Carolina, South…read moreCarolina, and Virginia.

Wes and his crew were amazing. Quick response, very fairly quoted, and work done with attention to…read moredetail and quickly. Although my job was pushed a day for unexpected delays on a prior job, Wes communicated that before hand that it could happen and then kept me updated during the process. My deck was full of rotting boards and an ugly unnecessary railing. D & S removed the railing and replaced the wood with composite deck boards. The team went above and beyond in cleaning up and putting things back on my revamped deck. Highly recommend for decking, sides, molding etc.

From the owner: Your home is one of your biggest investments, so when it comes to exterior construction and…read morerepairs, trust only the best. With over 45 years of experience, D&S Construction is the go-to choice for homeowners in Mooresville, NC, and beyond. As a family-owned and operated business, we prioritize clear and timely communication, ensuring you're always in the loop. Plus, you'll work directly with our owner, guaranteeing personalized service and attention to detail. Whether you need exterior or interior construction, D&S Construction is the reliable partner you can count on. Ready to transform your home? Visit D&S Construction to learn more and schedule your consultation today!

It's been over a year since Dean (owner) started my project and they still have not completed the…read morework. I have had countless number of emails and phone calls requesting completion, which includes materials and labor. I spent $25K on my deck and I have 6-8 aluminum posts that have 3-4 visible holes that were drilled in the wrong spots and are aesthetically displeasing. In addition, the aluminum spindles that were used rattle each step you take on the deck which has been happening for well over a year and many requests to fix. The workmanship is below acceptable. I am currently in the process of hiring a lawyer to deal with this company and to get final resolution. Stay Away!!!

Dean and his crew did a Fantastic Job on our new Dock. Dean was very intentive to our needs and…read morebuilt one of the nicest docks I've seen. We were very picky through the process and they had no problems making small adjustments as they were handling the build out. I've already needed them to come out and make some minor repairs and they jumped all over it.

This is a very professional company that did everything they promised, very quickly and very well…read more The owner is a man of his word that helped me through my first home repair project. He came in under his original estimate and worked with me through any changes. I never felt pressure from him or the need to push him. It was surprising to me how quickly he finished and I had zero complaints on the quality of work. Frankly, I think he undercharged me! I will use him in the future and I've already recommended him to friends.

Responded quickly to provide a referral related to our project.read more

I was a contractor for this company started a vinyl siding job they were supposed to provide…read moreequipment to reach the top of the house after 2 weeks they never provided the equipment as a result we had to pull off the job it's now been over a month still have not been paid on this job and now I have to put a lien on the homeowner's property in order to get paid would not recommend using this company or working for this company​

So I contacted them for a quote to install some Crown Molding…read more I described the job and where it was located They replied........Our rates are $125 per hour plus a $65 service charge, Any materials and sales tax would be additional I replied ........Yea I dont do by the Hour. It lends its self to slow progress in order to increase profits. The job would need to be quoted. Having just finished building a 3000 sq ft house I know from experience that some contractors take twice as much time to finish the job, and on an hourly rate you have no idea how mush the finish job will cost. They rudely responded....... I'm sorry but that's not what we do. We have the Ace name to stand behind and frankly that's a direct insult to our Craftsman and us here in the office. They are VERY skilled and we do not take advantage of people. We are definitely not a fit for you. Please do not contact us again. I think they need to grow up, business is business and to take it personally is that persons issue. I would not use these people. My guess is that person is a woke young person who lives in a entitled dream world.

As a first-time customer, I have to say that Deck Medic did an outstanding job treating my new…read moredeck! Moreover, working with this company was a top-notch business experience from beginning to end. The project involved was cleaning the wood putting a superior stain finish on a new deck that had weathered over the winter months. The owner was friendly and professional when he arrived for the estimate. Everything stated in the estimate was completed as described and exceeded expectations to a large degree. Deck Medic made the deck look as if the deck was built brand new in the finished color. The attention to detail and professional work ethic of every employee I met was superb. A huge thanks to the whole Deck Medic team for a pleasant experience and a job well done. I highly recommend Deck Medic and will certainly rehire this company once I complete the addition to the deck.

John and his team stained my back deck. They were so easy to communicate with and kept me in the…read moreloop on the timeline through weather delays. John was able to mix a custom color based on my preferences and the final result was exactly what I was hoping for. I would absolutely use them again and highly recommend them!