We had our porch enclosed by CHI. From start to finish it was very smooth and looks fantastic…read more The crew kept our job site clean of debris daily we did have a small issue and it was taken care of asap and they kept us informed daily on the process. Thanks again CHI. We will be calling for windows in September.

From the owner: Beyond providing top-notch products and expert installation, we stand firmly behind our work with a…read morededicated Team and unwavering commitment to honoring warranty and guarantee promises gives our customers peace of mind, knowing that we’re here to support them every step of the way.

I had a really great experience with Zen Windows! Jennifer was so friendly and easy to work with…read morefrom the very beginning. I really appreciated how open and honest she was throughout the entire process. There was never any pressure, which made the whole experience so much easier. The pricing was very competitive, and I was honestly surprised by how quickly everything came together. The installation team was great as well. Since my home has lead paint, I really appreciated the precautions they took during the installation to make sure everything was handled properly and safely. They also did a great job cleaning up afterward, which made a big difference. Overall, the whole process was smooth from start to finish, and I'm very happy with my new windows. I would definitely recommend Zen Windows to anyone looking for a company that is honest, professional, and genuinely cares about doing a great job!

Zen windows was a breath of fresh air from beginning to end. They did not hassle us when we reached…read moreout, were straightforward, fast, knowledgeable, and courteous. Their work reflects their commitment to excellence. We would definitely recommend them and will continue to use them in the future!!!

Steve and his T&C crew replaced my 2nd story picture window last week. They did a fantastic job…read more Steve was a pleasure to deal with from start to finish. He provided a very reasonable fixed price estimate and the communication from ordering to install was great.

From the owner: The owners of Town and Country Windows have been serving Charlotte and the surrounding communities…read morefor over 35 years. We have learned over those years that no matter which window you buy, if it isn't installed correctly and in a timely manner, you the customer are not going to be happy with your purchase, period. This is why we only use proven professionals to install your windows. Our crews have experienced every situation you can have with window replacement. That means they know what to do and they get it done . When you purchase windows from Town and Country Windows or if you have siding installed you can be sure that you have chosen the best products on the market and will have them installed by the best crews.

wow...thank you jeff kelly for quick service of fixing my locking parts window at the dealership…read more this window takes alot of abuse all day long, i am so thankful you were able to fix it so fast for me. great service from the initial phone call to the day you fixed it for me. thank you again. jeff it was a pleasure meeting you. you guys are the best.

All Glass replaced my windshield years ago and they did a great job. Why didn't I write a review…read morethen? Same reason you don't. Ya just don't get around to it. But what they did today lit a fire under me to post a review. Wow. Just wow. Backstory: So some hooligans on a holiday got in my car at the airport, found nothing of value so they pulled off my rear view mirror. Come on! Seriously? So, of course I try to reattach it and I failed. But what was amazing was I passed NC State Inspection, as you only need your side mirrors. Crazy I say. Back to All Glass. I spoke to Brittany, told her what happened and she said they'd take care of it and there would be no charge. "Whaaaaaat?!?!?" In my best ScoobyDoo voice. Okay, I didn't, but I wanted to. Yeah, I know, I need to get checked out. The point is, the folks at All Glass are nice people, they know their stuff, they do exceptional work and know how to treat the customer. I know I won't go anywhere else.

I was pleasantly surprised by the low-pressure sales approach, which differed from other reviews…read moreI'd seen. The pre-installation process was straightforward and very helpful, giving me a clear understanding of what to expect. Unfortunately, installation day brought several complications. A team of three began installing 16 windows, but just 15 minutes in, one technician badly twisted an ankle and had to leave. The remaining two proceeded to remove all windows on a scorching 90+ degree day before starting replacements, turning my home into an uncomfortably hot and humid environment. While they finished the installation that day, it was an incredibly long shift, from just before 10 AM until 9 PM, requiring my continuous supervision. I noted that a drop cloth was only used for the very first window, which helped with the mess initially but wasn't continued. Another issue was the window color. I had specified a tan/wicker exterior with a white interior, but received entirely white windows. To avoid a 6-8 week delay and a $350 rescheduling fee, I accepted them. They do look good, and the white exterior matches my previous windows, so I'm not overly concerned about this. My primary outstanding concern is a gutter downspout that was removed during installation and never reinstalled. Despite multiple calls (three to the install team, two to the service team), I haven't received any communication or action to rectify this. This lack of follow-up so soon after installation makes me question the reliability of their warranty service.

We spent over $18,500 for new windows from this location, one significant window was installed…read moreincorrectly resulting in damage to the siding, insulation, creating mold and bug issues. They've ghosted/ignored all attempts of mine to have it fixed, despite all of their empty promises about warranties during the used car sales pitch. Stay far away from this company, I've recently contacted the BBB and after that will be a lawyer.

I had a great experience here. All of the staff was extremely helpful and knowledgeable. Their…read moreprices were unbeatable. I only wish they were located a bit closer to Charlotte. Nonetheless, it was worth the drive to go pick up my items. I will definitely continue buying from them.

Don't bother. Rude people, not knowledgeable about windows at all. Just in it to make a buck. They…read moredon't give a s**" about you.