Having had a roof replaced in another home, I knew what to expect when replacing a roof---a messy…read moreattic, nails scattered around, and broken flowers. Expected. In this home, from beginning to end, CPS did a great job on my roof. They replaced the roof in quick time with beautiful results. Roofing is a messy job and I still had the nails, the messy attic, and the broken flowers (from the tarps catching the old shingles). But overall, CPS was professional, kept the area tidy, and the end results look wonderful. No hidden upcharges or "found surprise problems" to deal with. A good honest company that did an outstanding job.

Always a great experience with this company! They are always prompt and provide great customer…read moreservice service!

We had our porch enclosed by CHI. From start to finish it was very smooth and looks fantastic…read more The crew kept our job site clean of debris daily we did have a small issue and it was taken care of asap and they kept us informed daily on the process. Thanks again CHI. We will be calling for windows in September.

From the owner: Beyond providing top-notch products and expert installation, we stand firmly behind our work with a…read morededicated Team and unwavering commitment to honoring warranty and guarantee promises gives our customers peace of mind, knowing that we’re here to support them every step of the way.

I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!

We chose Zen after a glowing recommendation from friends and the numerous 5-star reviews. The…read moreentire process was seamless; from the minute I sent an email, everyone at Zen was incredibly responsive, attuned to what we needed (with no gross sales pressure), and did what they said they would do. Installation of 11 replacement windows took a day and a half, and when we noticed a few places that needed paint touch ups and a set of blinds that weren't closing, they came out two days later to fix everything to our liking. They even mailed us a thank you note!

Steve and his T&C crew replaced my 2nd story picture window last week. They did a fantastic job…read more Steve was a pleasure to deal with from start to finish. He provided a very reasonable fixed price estimate and the communication from ordering to install was great.

From the owner: The owners of Town and Country Windows have been serving Charlotte and the surrounding communities…read morefor over 35 years. We have learned over those years that no matter which window you buy, if it isn't installed correctly and in a timely manner, you the customer are not going to be happy with your purchase, period. This is why we only use proven professionals to install your windows. Our crews have experienced every situation you can have with window replacement. That means they know what to do and they get it done . When you purchase windows from Town and Country Windows or if you have siding installed you can be sure that you have chosen the best products on the market and will have them installed by the best crews.

wow...thank you jeff kelly for quick service of fixing my locking parts window at the dealership…read more this window takes alot of abuse all day long, i am so thankful you were able to fix it so fast for me. great service from the initial phone call to the day you fixed it for me. thank you again. jeff it was a pleasure meeting you. you guys are the best.

Fantastic service and great people. Very, very pleased with their job. The two installers were…read moreincredibly polite and super clean. Pleasantly surprised.

We've only had windows a few weeks but so far we are happy with them. The representative John was…read morevery thorough explaining everything prior to purchase and installation. He has stayed in contact to be sure we're satisfied. We do have one issue nut window nation has been responsive and we expect problem to be corrected in the next couple of weeks.

Excellent service provider. Quality was second to none. Value was on target. All around great.read more

I had a great experience here. All of the staff was extremely helpful and knowledgeable. Their…read moreprices were unbeatable. I only wish they were located a bit closer to Charlotte. Nonetheless, it was worth the drive to go pick up my items. I will definitely continue buying from them.

Don't bother. Rude people, not knowledgeable about windows at all. Just in it to make a buck. They…read moredon't give a s**" about you.

They showed up on time did a great job on my roof and they were easy to talk to answered ever…read morequestion I had I would be happy to Refer them to anyone. Thank you c&l .