1. Church's Carpet

    1. Church's Carpet

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    Hickory, NC

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    Church's Carpet

    5.0 (3 reviews)
    Closed 9:00 am - 12:00 pm

    Services - Church's Carpet

    Carpet installation

    Church's Carpet Photos

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    7 years ago

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    15 years ago

    They are always super helpful and wonderful with the customers we refer to them! Great customer service!

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    8 years ago

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    Lumber Liquidators

    Lumber Liquidators

    3.8
    (6 reviews)

    Great from start to finish! Responsive, easy to deal with, and gave us time to do what we needed…read morebefore we were ready to install. Definitely recommend!

    Contracted with LL Flooring located in Hickory, NC. Per the office manager I was required to pay in…read morefull up front, but LL Flooring would hold the funds until we had a final walk through and I signed off on everything being completed to satisfaction. However, I never had this walk through and ended up taking 5 days instead of 1 day, that appears to be due to LL flooring's lack of transparency and communicating with the installers. When I contacted LL Flooring they had already released the funds to themselves and the installers, they did refund for the material but said I would have to take labor refund up with the installer and have been completely unhelpful with this process where the installers have worked with me trying to get this resolved. Additionally, in the beginning I had requested carpet to be installed but was told I could wait until the flooring was almost complete to finalize this and when I went to finalize which was after they released the funds, LL flooring added additional charges and said the installers increased their cost that ultimately doubled the cost originally quoted. When asked about this Jordan said the quote was only good for 30 days however I was never told this nor did I ever received the paper quote despite asking for it to be emailed to me. I reached out to Ben, the store manager on multiple occasions and was told he was going to look into it and get back to me, I have not received any follow up from them. I have contacted this office multiple times and keep being told there's nothing they see in the notes and nothing I (the customer) can do, they refuse to provide me with any contact information above their store manager that continue to dodge my calls. Now that I have filed a complaint, calls from my phone to the store go straight to voicemail but not when calling from a different number. Basically, these two employees will tell you anything to get you to pay and once they've been paid they do not care if you have any issues. I do not like that you are unable to speak to the installers to confirm pricing and after all this, I question if Ben and Jordan are being truthful in their prices and quotes. I would avoid using LL Flooring at all costs, at least this location.

    Gantt Construction

    Gantt Construction

    1.5
    (2 reviews)

    Needed contractor to install counter tops and back splash; tile floor, refinish wood floors, paint…read moreentire house, fix windows and doors, install carpet to put house on market. Gary Gantt is a very pleasant guy. He got a good referral from a local real estate agent who said she used him to remodel her bathroom. He spent the time to ask what I wanted, walked through the house, and promised a written estimate. I followed his instructions in providing a detailed list of materials to be used as a basis for his estimate. He met with me a second time to assure me he could do the job. Long delay. After several emails requesting estimate, I decided to look for another contractor. Never got a response from Gantt to my emails or a written estimate. Cost of contract in the neighborhood of $30,000. At the very least, Gantt should have called or emailed that he was not interested, too busy, or some excuse so I could have moved forward with another contractor. No website: Manta says: Categorized under Commercial and Office Building Contractors. Our records show it was established in 1987 and incorporated in North Carolina. Current estimates show this company has an annual revenue of 250000 and employs a staff of approximately 3.

    He was working in the neighborhood. He & his sidekick was to finish out my basement, ie: build in…read moreshelves/2 drawers in 1 bedroom, line 3 closets w cedar t&g, hang 4' French doors & (3) 32" doors, & much other carpentry work. He overcharged me for mediocre work. Then, in the middle of it all, he said he would not do any more. I could call him in a mo. or 2!?! I would give him "0 star rating", if choice was available. His knowledge, interest in good work, communication, follow thru, & conscience are severely lacking!

    Church's Carpet - flooring - Updated July 2026

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