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    Lake Norman Floors

    5.0 (1 review)
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    Services - Lake Norman Floors

    Carpet binding

    Carpet installation

    Carpet removal

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    1 year ago

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    Maverick Waterproofing

    Maverick Waterproofing

    (4 reviews)

    Eric Williams (Maverick LLC) is a thief. We talked on a Friday (07/19) and we were on the same page…read moreabout the project. He said he needed a deposit so he can get the materials on Sunday (07/21) for the job on the following Wed (07/24). I sent him $800 and he sent me a deposit receipt and that was that. It is Tues night (07/23) and I have not heard from him since he took my deposit. I had to reach out. He said he was held up in a job in SC because of the storm and could not make it for Wed (07/24). I said OK and he said Friday (07/26) would work. Fri comes. It is 5pm and I have not heard from him again. I had to reach out to him again. I asked for my deposit because nothing was done. This was his response when I asked for a refund, "Gladly. Told you the rain pushed my stuff back. If you wanna be impatient and not understanding that's fine. I'll return the stuff Tuesday when I'm back in town and you can find someone to pay double for the project. Thanks" So the rain pushed back your stuff, you give me 2 new dates, I don't hear from you, and you call me impatient for wanting my money back because you are a liar and extremely unreliable? I have sent multiple texts and sent multiple requests for my money via cashapp. At first, he sounded legit, friendly and knowledgeable. Price was fair. Took my money quick and kept it. That is $800. Do not hire this man. Do not give him a deposit. Spread the word to everyone you know about him. I will be doing the same via word of mouth or any form of social media. Look him up on Yelp, Home advisor, etc. You will see he is a crook. What goes around comes around. I am looking him up and he doesn't seem to be licensed. I will call in to see if he really has a license and which board regulates him. I will report him and also file a complaint with the BBB and the NC attorney general consumer complaint division and a Google complaint. Here are some resources you can use to report him or see about how to report him: https://portal.nclbgc.org/Public/Search and, North Carolina Licensing Board for General Contractors (919) 571-4183 https://g.co/kgs/XLkeaD4

    Eric completed one project for me. He was unpredictable with actually committing to a day. When he…read morefinally did my crawl space, they let trash in my yard and my floor is still sinking in. I had another contractor come recently and he said Eric did NOT do the crawl space correctly, cut corners and it will have to be redone soon as the vapor barrier was not secured down nor put up the sides of the walls. He also did not put any new boards or secure the floor before installing floor jacks. Additionally I hired Eric to repair my bathroom. I paid him a deposit of $300 on November 27th and said the project HAD to be done by December 15th. He scheduled several days and did not show up and then others he would cancel day of AFTER I asked when he was coming. I was forced to hire another contractor last minute who came when promised and finished in one day. Eric WILL NOT respond to my requests for the refund of my deposit and is terribly unprofessional. DO NOT HIRE.

    Above Board Flooring - Custom Work

    Above Board Flooring

    (3 reviews)

    This company is wonderful. The staff is so knowledgeable and friendly. They are very prompt and…read moredetail oriented. Wonderful experience getting my new floors!! Great price and pleasant installers. Customer service was top notch as well. They certainly live up to their name "Above Board"

    Stay away from these people!!! They've lied to me and cheated me out of my hard earned money…read more I ordered 500 sq. ft of Bruce, high gloss finish, hardwood flooring from these people March 31, 2015, to tie in with my existing floor. I first spoke with the owner, Andrew who told me he'd meet or beat Lowe's prices (1st lie) then he turned me over to his salesperson, Debra. She quoted me $3.29 sq. ft. for a satin finish, $4.65 for high gloss. I ordered high gloss, which is what I already have in my home. After the flooring was half installed, I could see the finish was satin. I called Above Board Flooring immediately, told them I didn't expect the hardwood to be torn up and replaced but I did expect to be given the $1.26 difference in price they up charged me for high gloss. They refuse to take repsonsibility, putting all the blame on Debra, who convienently doesn't work for them any more! I sat with Debra, in her office when she called Bruce directly on March 30, and inquired about the high gloss finish, and they assured her they could do it. I have my original receipt showing that 9 years previously I had ordered high gloss finish, Bruce flooring and now Above Board Flooring is trying to tell me Bruce never made a high gloss. They are refusing to give me the $1.26 per sq. ft I was upcharged for the high gloss finish and offered me only .40 cents per sq. ft. I've been told over the phone by both Andrew (owner) and Netta (receptionist in their Pineville location) 3 different times that Mark Bishop, the salesperson who took over for Debra, would be contacting me. That hasn't happned and I've received no refund. My installation was in mid June. I think they're taking advantage of this senior citizen.

    Lake Norman Floors - flooring - Updated May 2026

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