I wanted to write to express how happy I am with the granite work of N2 Granite.
I have three granite surfaces in my kitchen with tile backsplash on two of the counters. The granite on the kitchen sink surface was originally installed incorrectly and after several years it cracked. Over time, a two inch gap widened and ran almost the entire length of the counter. Obviously, we needed to replace this granite.
I had a total of FIVE different granite companies come to my home to conduct an assessment and provide a recommendation. Four of the five granite companies told me that I would need to replace all three granite surfaces because it would be impossible to match my existing granite especially because it was ten years old. Additionally, I was told the tile backsplash would have to be replaced as it would be ruined when the granite was removed. The job quotes varied but I was looking at a minimum of $6,000.
Then I called your company! HALLELUIAH, a company that is actually honest and not out to rip off their customers. N2 Granite sent out their personnel who informed me that they thought they could remove the granite without destroying the tile backsplash. My first glimmer of hope. Then, I met Kristin Dulin the Showroom Sales Manager. She worked with me to look for a granite that might compliment my existing granite so we did not have to replace all three surfaces. When I provided her with the name of my granite, I never imagined she would actually find it. But, Kristin was persistent and found it at one of her suppliers in Maryland!!! I am happy to report that the granite was expertly installed and it matched beautifully.
I cannot praise Kristin and N2 Granite more. In today's world, it is almost impossible to find a company that is still concerned about providing quality customer service without putting their own profit ahead of the needs of its clients. Kristen went above and beyond to help me, not to mention saving me an incredible amount of money. From sales, tear out and installation the entire N2 Granite team was professional, knowledgeable, skilled and courteous.
So often, people take the time to complain or criticize a company for services provided. On the contrary, I felt the need to express my thanks and compliment N2 Granite for an extraordinary job. I will always recommend your company and use you in the future should the need arise. read more