Walked in today looking for an immersion blender. Granted that I'm look for something I can use in…read morethe lab to simulate larger scale production equipment. Found what I wanted and they only had one with none in inventory and the one had been either opened or returned. Took it anyway because I needed it. We will see how it works.

The store is a hot mess. Went to make a return wit unopened package and a receipt. Had to wait…read morealmost 10 minutes for a manager to come up and look at package and ok return. Both registers were tied up waiting for the manager to ok returns all while others were waiting in line. Then made the mistake to use restroom. It was a disaster and no paper towels When I commented to the lady at the register her answer was that the bathroom was closed ‍. It didn't have a closed sign,the door was unlocked and apparently my crystal ball was broken

I would rate this company with zero star if I could. Poor customer service, never get a call back…read more Jeff has an attitude like we are bothering him. I was never consulted on the kitchen design and when I told Jeff what I wanted the design would change, doors would change and his answer was that's the way they come. I have a corner cabinet that I can't get a normal size pot into. The pullout spice rack can only be accessed from one side. Save your money and don't use this company!!!

We had a terrible experience using this company. We paid him upfront for our cabinets. I lost count…read moreof the amount of times we had to send cabinets back because they were damaged or the wrong color. When we asked to send them back and get new cabinets, because they were damaged Jeff would get a huge attitude. He said things like "no cabinets are going to be perfect." He talked down to us in conversation and was extremely rude. On top of that our meetings were never on time. We would be told a certain amount of time and it would take much longer. He made our family feel very uncomfortable having to deal with his behavior. After over a year and a half we received our final cabinets and gave up on the cause. Dealing with him isn't worth getting cabinets that weren't damaged. After posting my review on Facebook, his wife decided to attack me on Facebook and said lies about our family being untrustworthy. That just shows you the type of people you would be dealing with. Be cautious before choosing this company.

We had a really nice experience at the Ferguson home selection center in Mooresville…read more We're beginning an owner's bathroom remodel from top to bottom for the most part. We did not have an appointment. We just happen to be in the area and decided to check out their inventory and hopefully get some guidance on how to select the items we needed for our remodel project. The young lady who helped us initially was hesitant. She had an appointment coming in in about 45 minutes and truthfully at the beginning, we were a little put off because no one seemed to take an interest in helping us. Then after we began asking questions did she realize we were going to be making some purchases that day she showed us around explained how to select style first then finish, she created a file in her system and walked us through all of the options. She was incredibly professional as it turns out and helped us with the selection of fixtures finishes, and the timeline for ordering! They have a huge selection of premium bath, kitchen and lighting fixtures. I would highly recommend stopping in -an appointment would be better- if you want expert guidance on a remodel in your home.

I have worked with Ferguson in Winston-Salem while building 3 houses. I never had issues with any…read moreproducts. I never had to specify that I wanted real toilet seats instead of plastic. I didn't even know plastic seats existed. Now we have 3 plastic toilet seats in our new house. We had 4, but my husband purchased a real seat from Home Depot for the same price as the plastic one from Ferguson. At least guests who use the powder room won't think we are cheap. Danielle did not reply to my email so I stopped by the store to speak with her. She asked if they had been installed. Yes, they were installed before we moved in. I have never opened plumbing supplies to look at them before being installed by a plumber during the building process. Have you? This may sound silly, but make sure you know exactly what you are getting when shopping at the Mooresville Ferguson store.

Appointment went smooth. Kristen showed us tile in our contractors price. I even changed colors and…read morewe got to go through the process twice. Finally decided on one tile color in 3 different sizes, bath floor, shower walls and shower floor. Left feeling good, no 2nd thoughts about my choice. The contractor picked up the tile that was to be our order. I see the size for shower floor, it's what I ordered. Then later tile is on the shower walls, it's not what we ordered, not the same color. There's nothing to be done now, thank goodness the colors matched okay, but I'd say buyer beware. Check product thoroughly upon arrival or you'll end up like us. Not at all what I expected. Called back and asked about the difference and am told there's nothing can be done now. No offer to discount price not even a small discount, even though it is their error. Don't feel good about Daltile.

From the owner: Daltile is the industry-leading brand of ceramic, porcelain, glass, metal, and stone tile as well…read moreas mosaics, extra-large slabs, countertops, exteriors, and roofing tile. Daltile products are distributed through over 250 company-owned sales service centers, stone slab yards, and gallery design centers that service a robust network of trade customers. Daltile products are also sold through independent flooring retailers. Dedicated to innovative product development and distinguished style, Daltile provides a rich palette of quality products created to inspire residential and commercial designs.

Browsing for tile today and enjoyed checking out all the tile here. We were greeted by Dominic who…read morewas very helpful. He asked us what we were looking for and was a tremendous help. He took the time to listen and made many recommendations. He went o the back and found a perfect tile and we were able to take home samples. I highly recommend visiting this location as not only do they have gorgeous tile etc. but the personal attention was so appreciated. The store is easy to get to and there's plenty of parking and a ramp if you want to avoid the stairs. The layout of the store was easy to follow and find many options. Once you choose options they have a large table you can place all the choices on then decide if too like it or want to take items home. Great experience today. Highly recommend. The ordering process was so efficient and easy. Dominic asked many times if the order was right and confirmed the availability of the tile. The order should take less than two weeks to arrive.

While I liked the tile for a kitchen backsplash very much, I was very disappointed that double of…read morethe amount of the tile was ordered and since it was a special order, it's not returnable as per their policy. I presented them the layout with detailed dimensions and counted on their expertise to calculate how much would be needed. After the install, DOUBLE the amount of tile was left over costing me over $275 plus the extra $115 to have it shipped. My advice is to NOT LET THEM DO THE CALCULATION OF HOW MUCH TILE IS NEEDED and avoid special orders with them.

The reason for one star: While I was working in my home office, two of their employees were…read moreinstalling a granite counter top in our hall bathroom. Our kitchen is at the opposite end of the hall. One of our security cameras recorded one of the two installers going through our kitchen cabinets. The only item removed from one of the cabinets was a prescription bottle, and is clearly seen in the employee's hand at the end of the video. The work quality was good and the counter top looks nice, but this experience was extremely upsetting to me and my wife. I sent the video to N2 Granite and was told the individual was fired.

I cannot be any more pleased with N2 Granite. The new kitchen counter tops look beautiful. KC in…read moresales was great to work with and the installers went above and beyond to get this complicated job completed in a timely manner. We selected our slabs from a wholesaler and I was invited to see how the sections could be laid on on those slabs giving me an opportunity to offer input. N2 did an amazing job of matching the run of the grain from piece to piece. I just can't praise this company enough!

Cannot thank Cutting Edge enough. My wife has wanted new granite for as long as we've been…read moremarried--one type in particular. We hit a couple of speed bumps initially, but Cutting Edge made it so easy, and they went above and beyond to make sure everything was perfect in the end. They clearly care about their customers and want you to have your dream kitchen.

WE are very happy with the entire process of working with Cutting Edge Stoneworks . Very…read moreprofessional staff in all departments. Even during covid pandemic everyone wore masks and did everything to be as safe as possible. We highly recommend this company!

I just finished up a conestoga kitchen through cabinet joint. It tuned out pretty good. If you are…read morenot a designer, I would suggest that you spend the money and get one. We ran into a few hick-ups during our install due to us not knowing and our cabinet couch not catching the issues prior to moving forward. Most issues were easily fixed, but a couple of them we will just have to live with. This is because our upper cabinet height was too tall to accommodate the crown we ordered and we now have to rip all of the crown molding to make it thinner so we can install it and still be able to open our cabinets. We also have a taller cabinet for our bar that did not come with predrilled holes for a shelf or any self to place inside. Update: just got off the phone with Nick and he is going above and beyond to make sure that the last few issues we've encountered are fixed.

Working with them during the design process has been awful and I haven't even received my cabinets…read moreyet. The cabinet coach and designers seem like complete ametuers. The whole design process took over 2 months and now we're behind on starting. They're slow, make a ton of mistakes, and change things to after the fact without tell you. Right now I'm dealing with them changing my sink cabinet size without telling me after the final walkthrough. They delivered a new final package that was completely different when I asked them for a small adjustment for better drawer clearance. I even asked many times if my sink would fit from the beginning since they don't provide the appliance measurements on the drawing, and they said yes. Now my sink cabinet needs to be bigger and they shifted everything over and it's now too close to the door with more space between the window. Save yourself the headache and do the drawings yourself and order from somewhere else.

I went to the newly opened Floor & Decor store in Winston Salem today. It was a great experience!…read more The store is so bright & airy! The gentleman that helped me, Adam, went over & beyond assisting me to ensure I had what I needed & walked with me across the store to find the various supplies for a tile project. There were a couple other associates that were awesome as well, but don't recall their names. It was a pleasure pardoning this store, & I will definitely go back.

I came into your Mooresville NC location and had a wonderful experience! I was so confused with all…read morethe different options I was unsure of what to choose, I needed a designer because I get overwhelmed, and I needed a referral to a contractor and was able to accomplish all 3! I met a lovely woman named Jenny with IME installation. She helped me pick out samples, introduced me to the designers, and then she set up An appt same day for an install quote, and they did my entire home, and I am overjoyed with the work they did. All of the store employees were delightful! I highly recommend!