Muse just finished a major renovation of our master bathroom. They also did some work on our 1/2 bath and master bedroom. We couldn't be happier with the way the projects turned out. A special shout out to our design partner, Paige Stark, who was patient and thorough throughout the process. read more

We had a great experience working with Muse. Paige did a great job on helping us decide what we wanted to do with our remodel of our bathroom. The workers that came were professional and most times we did not know that they were there since my wife works from home. Melissa was our manager and she did a great job on listening to our concerns and ideas and even caught some items that we did not even notice. All in all it was a great experience and would absolutely use again for our next project. One of the the inspectors who was checking on our electrical and plumbing had real high complement's for Muse being very thorough with the expectations for the contractors and the client. That is a big plus. read more

Working with Muse was a dream. After our initial meeting, Paige took all my wishes and requests and turned them into the perfect vision. Our kitchen project extended to pretty much the whole house, and the contractors were efficient and on point. Esdras was our project manager, and we adored him. He was professional but fun to be around, which is crucial because I work from home. He and Omar spent a great deal of time here, and I found myself looking forward to saying hi to them. I would recommend Muse to anyone and hope to hire them again when the time is right. read more

I can't say enough positive things about our experience using Muse Residential to partially remodel our bathroom, replacing an old fiberglass tub/shower combo with a beautiful custom walk-in shower. The work was top-notch, the process and communications were prompt and professional, and the workers were skilled and respectful of our home and our time. The BuilderTrend application they provide for clients was so helpful to keep everyone on the same page with expectations, scheduling, updates and financing. This was a smaller job for Muse, as they can do complete home renovations, but we received the same professional treatment they provide for the bigger projects. Highly recommended. Here's our before and after photos: read more

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Jeremy, (the owner), was very nice to take on a relatively small job (for them) of renovating portions of our master bath. The estimate was right on, work was done well, and generally, on schedule. I did not enjoy dealing with their office administrator, who was generally pretty rude all four times I had to speak with her on the phone. Once we were under contract, we dealt mostly with Meagan, who was very polite and professional both on the phone and on e- mail or e-builder messaging. We did have one small issue with plumbing that was eventually corrected after two visits. I would add that I told them I would do the painting and touch up after they were done. In retrospect, I would Just have them do the plaster and paint, so they would be responsible to fix whatever holes they made. (They left several holes in the wall). I would also recommend you NOT pay for the port-o-potty. It cost $150.00 and noone ever used it. Every contractor, (carpenters, glass guys, and plumbing, installers) all asked to use our bathroom rather than walk to the port o potty outside. The only scheduling issue was a week after they were all done, they scheduled the cleaners to come in. By then we had already cleaned the bathroom and were using it. That was another cost that was necessary, but impractical to wait a week after the major work was done. read more

I could not have asked for better service! I came into MUSE because I had heard from a friend that they do great work. I was back and forth over custom drapery patterns and Wendy brought my ideas to life! MUSE has so many beautiful fabrics to choose from and the price was quite reasonable. Within a month I had brand new gorgeous drapes and MUSE even installed them for me!! I would 100% recommend MUSE!! read more

I was referred by a friend. I regret no getting references and actually talking to people who they done good work for. They took my money and haven't finished the job. Final inspection failed. And as of last month. Our new island leaked and now we have water damage. And we're having issues and still haven't finished. I had to go to the ER from olsers in my stomach from the stress this company has put me and my family through. The only thing their employees did was demo and install cabinets. They had different employees every week. Everything else was sub contracted out and not one thing went right. Multiple everyone. I pray to God that no one ever experience what my family has been through this year. They have dragged us through the mud. No communication no where. I would not wish MUSE RESIDENTIAL on my worse enemy. This has been the most stressful thing I have ever witness. read more

Never use MUSE Remodeling in Concord NC. 5-7 week project and it's been 7 months. This has been the most stressful thing me and my family has ever been through. Having no kitchen for weeks and then getting your dream kitchen destroyed by a bunch of people who don't know what there doing. Jerhmy the owner blocked my number after cursing me the first issue we came across. His wife Wendy ordered all the wrong color cabinets. Not once but two times. There's about a hundred things that is wrong that will take up a lot of time. Go online and read the reviews. They're not on the BBB. They took 74k dollars already. Our island sink filler exploded over a month ago. Entire island cabinets swelled and they came here took out the pot filler, took my trim. And yet have come back. I'm not sure what route to go? Please advice would be appreciated. They cut through my 10k glass door and they said they weren't going to fix that either. I never want anyone to ever experience customer service like this. PLEASE don't use them for nothing. We all make mistakes. We all screw up. But when you take my money, block my phone, and make me wait 7 months and nothing. It really becomes a burden that I would not wish on no one. Trim is missing. Different size corner mold. List goes on and on. My Family Doesn't deserve this. Nor does the city of Concord. I'm contacting Local news channel and I'm also calling NC General Contractor's board and NAHB tomorrow. read more

They designed and relocated our kitchen and removed walls, popcorn ceiling removal and paint Ceiling/walls throughout the house plus remodel master bathroom. These folks cannot handle large remodel projects. They were over six weeks pass the promised completion date so we had to finally move back in the house unfinished. Their attention to detail and professionalism is very poor. Kitchen cabinets built too tight lowes guys wouldn't install appliances and now cabinet doors are rubbing and scratching doors. Painting/drywall crew took 4 (FOUR) Times fixing the same parts of seams of Ceiling walls. Still looks bad. Master bath has major grout issue. The tile guy replaced floor but refuses to fix the shower that they grouted the same time and has same problems the floor did. Dust completely through ALL our closets that we put all our personal items, electronics, clothing etc.... Muse Clearly has video stating that they SEAL UP ALL closets and ANY rooms not getting renovated so all our personal items are safe and secure....... Muse refuses to pay for cleaning. Hall Bathroom NOT being renovated (2 years ago just renovated marble floors and shower in this bathroom) was used as a grout mixing room and cleaning station for the tile guys and painters. Cracked 2 marble tiles in this room and who knows how much grout/paint supplies down our shower drain. Muse refuses to fix tiles in bathroom that was broken and marble in front of fireplace which was run over by painting crew and used to stack supplies on while work being done. I could go on forever, but the Disrespectful treatment to my wife during this process is Totally Unacceptable and unbelievable. The only positive from this whole experience was the actual design of our remodel by Julie was very good and as expected! read more

I highly recommend Muse. Completed project on time and in budget. Randy their lead carpenter was awesome. The builder trend app was great to use. read more

Muse is a great business they work as a team and really know what they are talking about. Wendy and Jerehmy try their hardest to meet their clients' needs and demands and can advise on almost anything that has to do with your dream renovation. They have great customer service skills highly recommended! read more

Wendy & Jerehmy Warner along with their team of professionals are unmatched! Creative genius, vision, precision and excellent follow through are just a few of the words to describe their artistry & service. Every step of the way they offer expertise, guidance and thorough communication. You will not regret using this team for your build or remodel! read more

We couldn't have chosen a better group for our recent kitchen remodel. From the initial consultation through project completion, each person involved was very knowledgeable and took the time to explain everything in terms we could understand. As with any remodel, there are things that will pop up, and ours was no different. But the team at Muse handled it in stride and addressed those items to our satisfaction. Their project manager is second to none! I've never seen someone who can juggle several projects at one time and know where they stood on them all. We will definitely use them again in the future! read more