Jose the installer was easy to work with! Very happy with the new Siding on my home. Tony the…read moreproject manager was very curtious!

I have waited a few months before posting this review to give me some time to calm down and write…read morerationally. I am only writing this review because I hope I can save someone else all the trouble I went through. I will try to keep this as brief as possible, but I could write for days about my experience. The salesman I originally met with was wonderful. He listened to my needs, and we put together a plan that fit my home base upon my budget. The original scope of work was to fully replace my gutters, fascia, vented soffit (my house is old and lacking on vented soffits), trim boarding, front door, and to add ridge vents to my roof. They offered a decent price that was a bit on the high side, but I figured that was fair because I wouldn't be managing the project through several different contractors. I work long hours in another trade so I knew I wouldn't have time to manage everything. The problems started on the first day of work. They decided to start with the gutters, soffit and trim. The scope of work was full replacement. I was able to get off early that day and made my way home to see their progress. The contract I had signed stated they would have a construction dumpster delivered to the property for waste disposal. When I arrived at home, there was no dumpster. I was confused for a moment but decided to watch them work for a while to understand what was going on. After watching them work for 20 mins, I quickly realized they were not following the scope of work I was sold. Instead of replacing everything, they were wrapping the original materials in metal flashing. They were also tacking vented soffits overtop my original soffit (completely rendering the new vents useless). I called a full stop to all work and got the project manager on the phone. After a lot of excuses about how they only replace rotted boards and this was the scope of work I was sold, I showed them the original emails between the salesman and I that stated everything was to be fully replaced. This changed their tune quickly. I inquired about the tacking of the new soffit over my existing soffit and was told that shouldn't have occurred. Since I had photo evidence of it occurring, I asked where the breakdown in communication was. I never got a satisfactory answer. I will never know whether it was the sub-contractor they hired or the project manager who directed this. At this point, I tried to reach out to their corporate office for assistance and met radio silence for weeks. When the customer service manager did finally call, he listened to my story and said he would get back to me. They never did. No matter how many times I called back. At this point, I should have cancelled the remaining projects but working as much as I do, I hoped it would work out. The work continued. While replacing the gutters and soffit, their subcontractors used ladders without padding and my hardy board siding was severely damaged. Hardy board is difficult/impossible to repair so I was livid. After several more conversations with the project manager, they were going to provide me with a quote to replace my siding. The first quote they sent over was outrageously high. I have a tiny house and the quote was well above the average pricing in my area. Eventually they relented and sent over a more reasonable quote. Still high for my area but not outrageous so I agreed to have them replace my siding. Another mistake on my part but being a first time homeowner, I was navigating uncharted waters. They provided a list of color choices and I was told to pick which suited me best. My first two choices "weren't available" so I had to go with my third choice. Doing my own research later, I found out that my first two choices had a higher material cost and believe that is why they denied them. All told, I was ready to move forward with one instruction, "Do not damage my prized lace leaf japanese maple at the front of my home." I have raised the tree for over a decade and it was my pride and joy. I bet you can see where this is going.... I came home during the siding install and over half of my tree's canopy had been damaged or destroyed. The tree is not large and could have been easily worked around with a little care. The project manager was on site when I discovered the damage, and I was so upset that I couldn't even speak to him. Trees are my vocation so I was quick to remind him the next day that I fully understood the laws around damaging a client's trees. To their credit, he took the situation seriously and discount my work by a hefty amount to cover the costs I would need to spend on tree repair/replacement. While I appreciate the gesture, I still am out the decade I spent caring and raising the tree. This isn't half of the review but they won't let me write any more characters. Find me on Facebook and DM for the full story

We were in the market to add a small concrete pad in our back yard for our little above ground…read morepool. I contacted Pete at 'Bergen's Contracting & Repairs. He gave us two price options and dates for completion. The job was completed in one day, and we were able to start using within data. I highly recommend Bergen's for your home repairs or additions.

Contacted Pete Bergen to put in a French door in my office. Quote was given quickly and work was…read moredone on time and well done. The team that did the work was very nice and trustworthy. Was very impressed with quality - see pictures. Happy to find someone I can trust to do work around the house. Will be using them again for any future projects.

We had Joyce Windows install windows in our 3 season porch. The…read moreinstallation crew's work was impeccable. They were on time, worked continuously all day. I can't say enough about Ed & Scott Long. The clean up was 100% as well. Would not hesitate to recommend Ed and Scott Long for any job you are considering! Thank you Rosemary & Brendan Caputo

My experience with Joyce was subpar to say the least. The salesman came out and did the quote and…read moredidn't even know of the finance offers the company had. That should have been our first sign to go elsewhere. When they did come everything was blue! The frame and all. we just said we wanted a blue door. We even had a conversation with the salesman about painting the door a different color. The frame and everything was supposed to be white and only a blue door Our fault for not checking the salesmans paperwork. The guys who installed it were friendly enough and went and got white molding so it matched the inside of our house however they put a hole in the wall and when they went to caulk it it was awful. my cat could have done a better job. I called the supervisor (Dennis) before they left and said this was unacceptable. He showed up at our house within the hour and said he would come back next week and fix it but we needed to sign the papers for the finance company. Sketchy. We did not sign as the paperwork said only sign when satisfied. The supervisor came back the following week and did fix the caulk but the screen door is crooked. you ca. even see light coming through so I text him (to have it in writing) and showed him a picture the whole point of the screen door is so you can have it open but now ants and bugs can get in. Thats was Sept 29. I heard back from him two weeks later saying everyone was sick and asked if we could fix it. I said no it's crooked. Have not heard a single word since. For $14,000 I would expect a door that is on properly and communication from the company. To say the least we will be going with another company for the windows.

Storm Guard replaced our roof after some hail damage. They also coordinated having our solar panels…read moretaken down and reinstalled before and after the roof replacement. This was all done seamlessly and without any effort on our part. Everyone was professional and courteous from the initial rep who came to our house to the installers who did an amazing and fast job to the ladies in the office who coordinated with our insurance company. I couldn't be happier with this company. I highly recommending them and would absolutely use them again! I recommended them to several of my neighbors who then did the same to more of our neighbors. Needless to say the neighborhood is looking quit nice with all of the beautiful new roofs! On a side note. I have yet to find one roofing nail anywhere around my yard that was left behind. These guys were meticulous with their clean up!!!

These guys are very friendly and professional. I made a…read morecall on the morning for potential roof leaking this morning. They show up right in the noon. Although they cannot find any issue in the roof, they give me detail instructions on the leaking point, which is the vent pipe, without charging me anything. I would call them again when I have new roof requirement.