1. Joyce Windows, Sunrooms & Baths

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    Charlotte, NC

    Joyce Windows, Sunrooms & Baths

    2.3 (6 reviews)
    Closed • 9:00 am - 8:00 pm

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    3 months ago

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    1 year ago

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    Home Genius Exteriors

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    Starmount

    Jose and Austin were awesome. Really helped me out! Cleaned up my entire room as well. Great…read morecompany!

    We hired Home Genius to replace our siding and windows. While the quality of the finished work was…read moreok, the overall experience getting to that point was extremely frustrating. Our project began the week of June 8. We were initially told the siding would take about a week to complete and that the windows would be installed in one day once they arrived. Unfortunately, that timeline was never met. Shortly after the siding project started, we were told the crew had run out of materials. From there, the project was delayed multiple times. The windows arrived, and I took time off work for the scheduled installation and then received a call the night before saying the crew wouldn't be coming. We were given several new installation dates, but each one came and went without anyone showing up. Throughout the process, communication was disappointing. We often had to repeatedly call for updates, many calls went unanswered or to voicemail, and we were frequently given conflicting information. It felt like we had to chase someone down just to find out what was happening with our own project. Due to the conflicting information given, they agreed to put siding at the top of the front porch, however they did not. I have holes in the walls in the inside of my home where they put the nails in the siding, when I brought this to their attention, they said there was nothing they could do about it, that that was a common issue. Before I agreed to go with this company I was told they had insurance for any issues they caused but was then told the holes in the walls were something they would not fix. In the end, Home Genius did complete the siding and window installation almost 2 months later. However, the weeks of delays, missed commitments, lack of communication, and the inconvenience of having an unfinished home, made what should have been an exciting home improvement project far more stressful than it needed to be. I would not recommend this company to do any siding or window work based on my experience. Update to previous review I came home this morning to my siding falling off of my home. I have reached out to several people including the project manager, the sales rep, the project managers manager and the 800 number to let them know. I am highly disappointed, it has not been 30 days since the project was complete, and my siding is coming down.

    Storm Guard Roofing of Charlotte

    Storm Guard Roofing of Charlotte

    (6 reviews)

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    These guys are very friendly and professional. I made a…read morecall on the morning for potential roof leaking this morning. They show up right in the noon. Although they cannot find any issue in the roof, they give me detail instructions on the leaking point, which is the vent pipe, without charging me anything. I would call them again when I have new roof requirement.

    Wanted to pass along a recommendation/endorsement for Chris Munro and the team at Storm Guard…read more A crazy storm came through at the end of June, a couple weeks after putting my house on the market. Crazy concept - buyers actually want a roof in good condition!!! I messaged Chris on Sunday evening and he and his team were checking out my roof on Monday morning. They did a great job of walking me through next steps and setting my expectations. Due to the storm wreaking havoc across multiple residences, my insurance company didn't have an available adjuster and asked that Chris and his team take detailed photos and document the work they were proposing. Storm Guard's write up and estimate was so thorough that the 7-10 day review process was complete in 2 days - with approval for a new roof given!! Chris and the Storm Guard team have been so patient and super responsive with all of my questions. Working through this in midst of trying to sell a house has made me extra neurotic, but they've been amazing partners to work with. Hopefully you won't have to ever need them, but rest easy knowing that Chris and the Storm Guard team are in your corner! Contact details are below: Chris Munro O: 980-237-9904 C: 704-651-2323 cmunro@stormguardrc.com

    Haston General Contractors - Kitchen Remodeling

    Haston General Contractors

    (6 reviews)

    Starmount

    Absolutely incompetent. Yelp needs a zero star option…read more This was supposed to be a simple bath remodel through a big box home store that is NOT Home Depot. I'm now 10 weeks in to a 4 week project. You are NOT getting Haston's A team on not-Home Depot's jobs. Their mistakes have been numerous and almost comical: pouring the mortar for the shower pan before checking drain alignment, leaving the shower wall insulation laying on the bathroom floor after the shower walls were closed up, their electrician needed to check the manufacturer's website to figure out how to install the heated floor that not-Home Depot recommended to me, the tile pattern was not centered correctly and had to be torn out, no plan for niche edges, just intended to leave them rough cut, hardie board on shower walls (third time, mind you!) was not level, large gaps between pieces and in corners (tape doesn't make up for poor board work, y'all!). And not-Home Depot seems puzzled that I won't let these clowns back in my house!

    If this is your contractor, exit now and save yourself. They will start strong but watch for the…read moresigns after they over-invoice, everything drops off a cliff - work delays and quality disapppears. They mess up consistently and keep promising to "make it right." I learned too late that it's a common practice with Haston General Contractors - awful GC. And I'm not pushing a different contractor, just stay away here.

    Joyce Windows, Sunrooms & Baths - windowsinstallation - Updated October 2026

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