Absolutely amazing service! The quality of the windows is amazing and the end result is more than…read morewe expected! Our home has been transformed, and their quotation was over half what others estimated within the marketplace. You cannot beat their pricing quoted and billed, and the installation was seamless. So happy we chose Arc Energy!

One of the my best experiences as a homeowner has been working with Arc Energy Systems. They are…read morehonest, provide quality products, and are a joy to work with. Thanks Noah and Tonya and the installers!!

Jose the installer was easy to work with! Very happy with the new Siding on my home. Tony the…read moreproject manager was very curtious!

I have waited a few months before posting this review to give me some time to calm down and write…read morerationally. I am only writing this review because I hope I can save someone else all the trouble I went through. I will try to keep this as brief as possible, but I could write for days about my experience. The salesman I originally met with was wonderful. He listened to my needs, and we put together a plan that fit my home base upon my budget. The original scope of work was to fully replace my gutters, fascia, vented soffit (my house is old and lacking on vented soffits), trim boarding, front door, and to add ridge vents to my roof. They offered a decent price that was a bit on the high side, but I figured that was fair because I wouldn't be managing the project through several different contractors. I work long hours in another trade so I knew I wouldn't have time to manage everything. The problems started on the first day of work. They decided to start with the gutters, soffit and trim. The scope of work was full replacement. I was able to get off early that day and made my way home to see their progress. The contract I had signed stated they would have a construction dumpster delivered to the property for waste disposal. When I arrived at home, there was no dumpster. I was confused for a moment but decided to watch them work for a while to understand what was going on. After watching them work for 20 mins, I quickly realized they were not following the scope of work I was sold. Instead of replacing everything, they were wrapping the original materials in metal flashing. They were also tacking vented soffits overtop my original soffit (completely rendering the new vents useless). I called a full stop to all work and got the project manager on the phone. After a lot of excuses about how they only replace rotted boards and this was the scope of work I was sold, I showed them the original emails between the salesman and I that stated everything was to be fully replaced. This changed their tune quickly. I inquired about the tacking of the new soffit over my existing soffit and was told that shouldn't have occurred. Since I had photo evidence of it occurring, I asked where the breakdown in communication was. I never got a satisfactory answer. I will never know whether it was the sub-contractor they hired or the project manager who directed this. At this point, I tried to reach out to their corporate office for assistance and met radio silence for weeks. When the customer service manager did finally call, he listened to my story and said he would get back to me. They never did. No matter how many times I called back. At this point, I should have cancelled the remaining projects but working as much as I do, I hoped it would work out. The work continued. While replacing the gutters and soffit, their subcontractors used ladders without padding and my hardy board siding was severely damaged. Hardy board is difficult/impossible to repair so I was livid. After several more conversations with the project manager, they were going to provide me with a quote to replace my siding. The first quote they sent over was outrageously high. I have a tiny house and the quote was well above the average pricing in my area. Eventually they relented and sent over a more reasonable quote. Still high for my area but not outrageous so I agreed to have them replace my siding. Another mistake on my part but being a first time homeowner, I was navigating uncharted waters. They provided a list of color choices and I was told to pick which suited me best. My first two choices "weren't available" so I had to go with my third choice. Doing my own research later, I found out that my first two choices had a higher material cost and believe that is why they denied them. All told, I was ready to move forward with one instruction, "Do not damage my prized lace leaf japanese maple at the front of my home." I have raised the tree for over a decade and it was my pride and joy. I bet you can see where this is going.... I came home during the siding install and over half of my tree's canopy had been damaged or destroyed. The tree is not large and could have been easily worked around with a little care. The project manager was on site when I discovered the damage, and I was so upset that I couldn't even speak to him. Trees are my vocation so I was quick to remind him the next day that I fully understood the laws around damaging a client's trees. To their credit, he took the situation seriously and discount my work by a hefty amount to cover the costs I would need to spend on tree repair/replacement. While I appreciate the gesture, I still am out the decade I spent caring and raising the tree. This isn't half of the review but they won't let me write any more characters. Find me on Facebook and DM for the full story

Storm Guard replaced our roof after some hail damage. They also coordinated having our solar panels…read moretaken down and reinstalled before and after the roof replacement. This was all done seamlessly and without any effort on our part. Everyone was professional and courteous from the initial rep who came to our house to the installers who did an amazing and fast job to the ladies in the office who coordinated with our insurance company. I couldn't be happier with this company. I highly recommending them and would absolutely use them again! I recommended them to several of my neighbors who then did the same to more of our neighbors. Needless to say the neighborhood is looking quit nice with all of the beautiful new roofs! On a side note. I have yet to find one roofing nail anywhere around my yard that was left behind. These guys were meticulous with their clean up!!!

These guys are very friendly and professional. I made a…read morecall on the morning for potential roof leaking this morning. They show up right in the noon. Although they cannot find any issue in the roof, they give me detail instructions on the leaking point, which is the vent pipe, without charging me anything. I would call them again when I have new roof requirement.

I had 6 windows and a screen door installed by The Window Source. The crew was prompt & tidy. The…read morework is wonderful. They explained how the windows worked. Highly recommend The Window Source.

Staff was professional and courteous. The work was completed rapidly and well done. The quality…read moreof the windows is excellent. The cost was reasonable even with oversized windows and I would definitely use them again.

Superior service with automated notifications and follow-up. They replaced a defective…read moremanufacturer's glass panel within days with no extra cost (factory warranty worked). Mike and Chrissy were great reps for the process; bid estimate was fair and flexible with options. Highly recommend!

Shower Doors of Charlotte is a top-notch company to work with. Everyone is very detail-oriented. I…read morewas impressed by the array of glass, shower-design and hardware options. Jane, Chrissy, and Bethany in the office have been very helpful answering all of my questions. Daniel was the initial assessor who measured and explained the process, and Derek, who removed my 30-yr. old shower surround, and installed my new gorgeous frameless shower surround, is definitely an engineer- he understands force, dynamics, and physics to ensure the ideal install. He was also very respectful of the fact that I had just had my floor tiles redone, as well as the shower tiles and shower pan, and ensured before he left that everything was back to the way he found it. Before leaving, Derek also provided me with very helpful cleaning and care tips. There are many different methods/products on the market, and it can become confusing. I can relax now, knowing exactly what to do. I researched a lot before choosing this company. It delivered exactly the results as cited by their other customers. Thank you!!!

I run a local business in Charlotte.  As many other business owners know, climate and seasonal…read moreweather changes can really effect your business.  The majority of our seating is outside making our front patio a popular hang out.  As winters have become warmer and wetter and summers have become hotter and dryer business has slowed down.  Michael Fowler, director of business development at Wellspring Outdoor Solutions, approached me about covering our front patio with one of their aluminum pergola systems.  We loved the idea but were hesitant due to a rare zoning issue the city of Charlotte cursed us with.   Michael and the Wellspring team went above and beyond to make sure that our future patio covering would pass permitting in Mecklenburg County.  They had a specialist come out and observe the patio area and had architects redraw the pergola system to meet zoning standards.  Once our covering had passed permitting it took two days to build the structure.  They closed down a small area  out front, made sure that we stayed open, and that business went on as normal.  We passed inspection with flying colors.  They made the entire process painless for us.  They took care of every little detail the entire step of the way.  We now have a beautiful covered patio that our customers love and can enjoy during any and all weather.  I highly recommend Wellspring Outdoor Solutions for a professional and painless investment into to the future of your business.

From the owner: Wellspring Outdoor Solutions, LLC. is an industry leader in the creation and construction of…read moreimaginative outdoor living spaces for businesses and homeowners alike. Our passion is equipping our clients with permanent solutions that enhance outdoor living. We utilize the latest, most innovative adjustable pergola technology to give every client a specific outdoor environment tailored to their unique needs. Our goal is to provide our clients with a better way to live, dine, play, relax and enjoy the outdoors.