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    Diamond Movers Company

    4.9 (32 reviews)
    Closed 8:30 am - 5:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Diamond Movers Company

    In-state moving

    Out-of-state moving

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    My elder daughters room was left like this. Luckily I didn't have her sleeping at my home that night

    After 10hrs to move my 3 bedroom home, I will be suing this company. They walked out at 7:25pm without completing my move. Half the boxes were left in the garage or randomly anywhere. Furniture in the wrong place; not assembled. An hour before they left my card was fraudulently (without my consent) charged for $2400 (the estimate was $1100) My cat was locked up for 10hrs & had not eaten anything. I am DISGUSTED at the complete lack of communication, lack of comprehension & ability to actually MOVE A HOUSE. I have moved about 10x in the last 8yrs & this is the 5th time I'm moving the same goods in 2.5yrs due to separating. I am a Senior Project Manager so one could say I have moving down to a science. I'm highly organized & clutter free. I have moved a 3 bed house (1800 sqft) many many times & on average they take 6-6.5hrs, which is in alignment with their estimate of 6.5hrs. I also do a "pre-move" so that I spend the morning hours of moving day being productive at the new house. Yesterday I had some strong college guys disassemble 2/3 beds to make moving more efficient & they also moved about 15 boxes to the new house (I only used about 40 piggy boxes + another 10 cardboard boxes TOTAL which is about 25 less than the average 3 bed move - so much so that Piggy Boxes are refunding me $100 because I had 35 boxes unused (this is good customer service btw). I did have 2 full beds already disassembled in the garage that I clearly advised would be stored in my new garage. There was not 1 thing they had to break down, pack up or spend additional time on. I moved today with a bad cold & I have a rare medical condition that was made worse. - Crew arrived at 9:30 which is the latest any crew has ever arrived for me. - The Lead Mover expressed dissatisfaction with the fact that I needed a washer dryer moved telling me "those are heavy". I had similar commentary about my Master dresser & was asked to empty the light contents which I've never been asked to do before. - The job commenced at 9:45. I got the guys up to speed & headed off to my new place. At 12:30 I was back at the old place to see how things were going only to find the truck wasn't even 1/4 full. i asked lead mover how many more hours till he would be done, he says 2hrs then says 1hr. Me looking around thinking well that's not gonna happen. - At 1:29pm now back at my new place I called CS. She says she will call to find out an ETA. 30 mins later no call back so I called again. All of a sudden she gets a message: 1 more hour. It was 2 more hours turns out. - 3:20pm lead mover calls me to say they are done. Exhales loudly & exclaims how hard it was. Then tells me they taking their lunch now so will be at my new place around 4pm. I have never in my life had a MOVER complain about MOVING (Having lived & moved in 3 countries). Almost 7hrs later they get to my new place. Now that unpacking is happening: - "Where does this box go?" Me "what does the sticker say?" We all look down & say out aloud together "Master Closet"... - Shows mover where to put sofa.... Places sofa in completely different place. - The 2 Full beds that we had multiple conversations about to be stored in the garage...were brought upstairs into several different rooms. Almost 6pm & I just had a FIFTH conversation about the 2 Full Beds. I have gone from wound up to angry. I cannot BELIEVE this ridiculousness. - "Where does this go?"...I say "Bed 2". Where do I find it? Bed 3. This happened MULTIPLE times. Head mover says to me "well you told me, not him"... so now I have to have 3 separate conversations with each mover about 1 single item?! What in the actual F. Updating with images of how they trashed my old place. They did not use plastic carpet covers. I had just got my carpets cleaned a month ago, now will have to get them re-cleaned before handing keys back to my landlord. They also left a bunch of stuff. My attorney has been notified.

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    1 year ago

    Very fast, on time, worked super hard and friendly Would use again. Everything was perfect

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    3 years ago

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    3 years ago

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    4 years ago

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    2 years ago

    A+ I've used them twice and both times the guys were extremely professional, quick, and friendly. Would 100% use again

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    2 years ago

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    2 years ago

    Nice guys. Very professional. Did a great job. I would enthusiastically hire them again....

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    Ask the Community - Diamond Movers Company

    Review Highlights - Diamond Movers Company

    Miguel and Ruslan from Diamond Movers were on time, handled moving a huge desk and couch by themselves and did it quickly and with care.

    Mentioned in 4 reviews

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    Diamond Movers Company - movers - Updated August 2026

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