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Diamond Hill

4.0 (2 reviews)
Open • 11:30 am - 5:30 pm

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3 years ago

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8 months ago

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Sportsman's Warehouse

Sportsman's Warehouse

2.5(199 reviews)
0.8 mi
•$$

Great store with staff that is always ready to help, it may get busy and take a but more time but…read morethe quality of the quality of the products and the great staff is awesome.

I had a very frustrating experience with Sportsman's Warehouse in Rohnert Park…read more I placed an online order that showed an estimated delivery date of June 11, 2026. The next day, I checked the website and saw the exact item was available in store. I called the Rohnert Park location and asked if they could simply switch my online order to the inventory they had in store so I could start my 10 day waiting period sooner without having to cancel and reorder. I was told that would not be a problem and that I could come into the store and begin the paperwork. After driving to the store and waiting about 45 minutes, I was told something completely different. They said I would have to cancel my online order and place a brand new order for the one they had in stock. That was not what I was told on the phone. I declined because my original online order included a $120 Sezzle promotion that reduced my total cost. Canceling and reordering would have meant losing that discount. I left the store disappointed and decided I would just wait for my original order to arrive. What really made this situation unacceptable was what happened afterward. The same day, someone from the store contacted customer service regarding my order. Then today, I received confirmation that my online order had been canceled even though I never authorized anyone to cancel it. WTF? Why would anyone cancel a customer's order without their permission, especially when they did not even process the in store purchase I originally came in for? I specifically chose to keep my online order because I did not want to lose the $120 promotion. I wasted time driving to the store, waited nearly an hour, was given conflicting information, and now my order has been canceled without my consent. This entire experience has been incredibly frustrating and reflects a serious lack of communication and customer service.

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Sportsman's Warehouse
Sportsman's Warehouse
Sportsman's Warehouse

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Flip Side Thrift - Another lovely oil painting, another ridiculous price tag.

Flip Side Thrift

3.5(59 reviews)
0.3 mi

Service is friendly, lots of cool stuff at reasonable prices. As for selection, there's a little…read morebit of everything, which makes it fun for everyone.

I have been a loyal customer and donor at this store since day one, contributing thousands of…read moredollars in clothes and furniture over the years. I normally love supporting this shop, but my experience today was deeply disappointing. I found a costume I urgently needed for a school event tomorrow. When I went to pay, I asked for the student discount. Because there is no cellular service or Wi-Fi in the store, my digital student ID wouldn't load. I offered to show an email from my professor as proof of enrollment, but the cashier flatly refused to accept it. For me, this wasn't about saving a few dollars; it was about how I was treated. The rigid refusal felt entirely unnecessary and left me feeling dismissed and embarrassed, especially since I now don't have the costume I need for tomorrow. Having worked in retail myself, I know how much a little flexibility and giving the customer the benefit of the doubt can go a long way. I truly hope management can consider adding guest Wi-Fi or training staff to show a bit more grace and flexibility in these situations. I love this store's mission, but today's interaction left a very poor impression.

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Flip Side Thrift - 1stdibs.com is a notoriously overpriced website for secondhand items. Except they got this for free. And are selling it for $400.

1stdibs.com is a notoriously overpriced website for secondhand items. Except they got this for free. And are selling it for $400.

Flip Side Thrift - This place can surprise you.

This place can surprise you.

Flip Side Thrift - Books

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Books

The Ark Thrift Store - Shoe wall

The Ark Thrift Store

4.2(25 reviews)
6.9 mi

Since, as a patron, I unfortunately can't directly respond to the 3 star "anti woke" review by Erin…read moreK, i'll be leaving a response to her review here and just hoping her twitter fingers find it to read: ERIN: Frequent shopper here, and I have to say, your review reads more like a political scorecard than a take on the actual store. Basing a low rating on a snippet of conversation you disagreed with seems a bit off-base and more than a little judgemental, no? Especially when you noted the warm greeting and polite exit. Thrift stores are about community and reuse, not ideological purity tests. The Ark is clean, welcoming, and packed with affordable goodies--who cares if the chit-chat behind the counter doesn't match your specific worldview? If we started judging businesses solely on overheard opinions, we'd all be shopping in echo chambers. Props to the polite team; they've earned my repeat business for the deals, not the discourse.

The owner is cool, and always jokes around with his staff and customers coming in, which gives the…read morewhole store great energy. This is a very organized thrift store, and I seem to always find something that I need. Don't forget to check downstairs for all the furniture! Prices are pretty good, although I don't know of any sale days, I could go home with an outfit for less than $30, and sometimes the clothes are actually new with tags. O V E R A L L: I come here often, usually carrying my puppy! We love to thrift and Arlo Thrift Store never disappoints!

Photos
The Ark Thrift Store - Shelving

Shelving

The Ark Thrift Store - Down Stairs Furniture

Down Stairs Furniture

The Ark Thrift Store - Thrift

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Thrift

Diamond Hill - accessories - Updated October 2026

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