1. Diamond Brite Pool Service

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Diamond Brite Pool Service

4.2 (5 reviews)
Closed • 8:00 am - 7:00 pm

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Flawless Pool Services - Tony checking chemicals on this above ground small pool

Flawless Pool Services

(121 reviews)

Dave and his family have been servicing our pool for over 3 years…read more I am happy with the level of service provided. They always listen to my concerns and provide feedback back with their knowledge and experience.

I cannot recommend this company. Over the last month, I received contradictory explanations about…read morethe condition of my pool and what supposedly needed attention. Service visits were inconsistent, and when I asked for clarification, the owner shifted blame instead of providing clear information. I also learned that they do not keep reliable service records. At one point I was told that a new technician would need "a full year of trial and error" to understand my pool's needs, which did not inspire confidence in their internal processes. I later confirmed that some of the claims about past communication were not accurate, which made the shifting explanations even more concerning. The most troubling incident happened after I canceled service: the owner contacted my ex‑husband (who has no involvement in my current household or pool service) to complain about me and used derogatory language. This was inappropriate, unprofessional, and crossed a clear boundary. Based on my experience, this company lacks reliable communication, consistent service, and professional conduct. EDIT: I want to note that my review did not state they "didn't show up." I described the service as inconsistent. The owner's reply misquotes me and includes a defamation threat unrelated to anything I actually wrote. I'll let readers draw their own conclusions about why a business would respond that way.

Diamond Brite Pool Service - poolcleaners - Updated November 2026

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