He has done work at my house a few months ago. I contacted Travis on Feb 16 for a quote. Feb 17,…read moreTravis sent me a text saying he will call me tomorrow for more info but he never did. I texted him again on Feb 22. He said "I have not had the chance to get back in front of the computer yet. I will work on it this week. After 5 days, he still didn't do it. Feb 28, I texted him again but he didn't respond. Mar 2, I told I don't need a quote anymore and I will take my business elsewhere. This is irresponsible and unprofessional.

Got a new pool pump installed, very happy with quality of work done. Thank you.read more

If you have a broken pool sweep, this is the place to go! We brought in our Maytronic Dolphin,…read morethey fixed it on the spot with a new motor! Very fair price!!

These guys are just great. I hadn't even done any business with them yet and Everett spends all…read morethis time trying to help me troubleshoot my pool a half hour away. I can see why their reviews are just excellent. Very knowledgeable and honest people. Highly recommend!

I bought my spa several years ago from Capital Spas. I have stopped at the store when in need of…read moresupplies. But after years and years of faithful performance, this winter my spa was COLD! I called on the weekend, no less, left a message and a a repairman was out in two days! My spa is built into my deck and the access door is undersized. Kevin had to crawl into the little passage and then had to cut a new access door to get to the heater! I was so surprised that he did this all so well, in what I thought little time. If you want a place that you can be assured of excellent service, that will always be there for you, Capital Spas is the place to go! BTW, they also have other great things for your backyard as well.

Stopped by this spa store for a specialty part for our very old spa and left with new friends. Not…read moreonly is the father-son team knowledgeable in their craft, they are friendly and cordial when you stop by to see them. I would absolutely recommend them for reasonable prices and as an excellent Sacramento small business. Thank you!

My spa had a leak and John came over and quickly identified where the leaks were! He had the parts…read morein his van and fixed them now our spa is like new! Even had treats for our dog! Great work at a very reasonable price!! Thanks John!! Highly recommend!!

John responded with helpful suggestions and gave me valuable direction. Definitely one of the good…read moreguys still out there. If you saw a negative review from me, I mistakenly responded to a bad experience I had from a different company!

We are first time pool & hot tub owners. Dale is reliable, explains what maintenance needs to be…read moredone, and was able to diagnose our problem when the pool water turned green. He has been professional and always ready to answer our pool questions. He can service hot tubs but not get them up and running. Next step for us is to see if the hot tub that came with the property is salvageable. We appreciate Dale's quality care for our pool. He gives an eta so we can put our dogs away Definitely recommend.

Dale knew exactly what I needed. He was able to diagnose from a recorded video I sent him. He was…read moreproficient and reasonable pricing. He was able to help me upgrade to a new energy efficient pool pump. He excellent work. He and his wife took the time to explain my new pump to my husband and I. We recommended using Dale and Aqua Pool for your pool care repair needs.

He was very reasonable in price and refreshed an older spa that needed some love. Quick response…read moreand knew exactly what it needed.

Unfortunate experience with this company, beware! Steve came out to diagnose a power issue on my…read morespa and determined that a new circuit board was needed. $1,100 plus installation. I did some online research and was able to find the part for $499. When asked how much he marks up his prices, he stated that he doesn't disclose this info, company policy. He also stated that he does not install customer supplied parts. I told him I'd get a second opinion and would get back to him. I contacted another spa repair company who came to perform their own diagnostic and identified and replaced a failed wire. Hot tub and all components immediately fired up. Not sure if Steve just didn't do a thorough diagnostic or was trying to make money replacing parts unnecessarily (with 100% markup). Either way, my experience with this company was a disappointment.

What a wonderful experience! Our showroom experience in the Folsom store was easy, informative, and…read morepressure-free. Thank you, Greg! Our hot tub was delivered Friday (flawlessly). Greg even checked in to make sure everything went smoothly. The electrician got it wired up Saturday (yesterday). My family enjoyed our first soak last night and it was pure HEAVEN!! Victor is coming out Tuesday to walk us through maintaining our hot tub. Top notch service all the way around! WORTH EVERY PENNY!!!

First time in 5yrs of ownership, my Hot Springs spa sprung a leak. Called The Hot Tub Store who…read morequickly arranged for a service appointment. Rainy, cold day... fully expected a cancelation/reschedule call. Nope. Benjamin called to talk through the issue and proactively assure that the service truck was stocked with materials that may be required to complete the job. Both Benjamin and Chuck showed up on time and were extremely professional and courteous. Their experience was evident immediately - not only did they quickly isolate my leak (which I'd have never found), they also addressed some other lighting issues I didn't even know I had. They also assessed my tubs chlorination levels and gave me some excellent feedback. Could not have been more impressed with both gentlemen. Benjamin and Chuck's performance and that of The Hot Tub Store Service Dept. was outstanding.

We could not be more pleased with our experience with Diamond Pools. Our goal was to work with a…read moresmaller, locally owned business who would stay involved during the entire project. From initial site visit, to design, construction, and completion, Robert and his crew did an excellent job. Les took the initiative to visit the county office, ensuring our property lines were accurate, before creating the design and pool footprint. He spent time asking us about our motivation and plans for a pool, and his idea about placement and direction in our limited usable space surpassed our own ideas. Like many construction jobs, ours hit an unforeseen snag with rock formations under the surface area. Robert and Les kept us updated on the challenge, the solution, and the process. Diamond brought in excellent sub contractors for the cement patio, stucco facing, and perimeter fencing. Everything turned out great. The final result was a project completed on time, in budget, and better than we imagined. Robert and team made it a simple experience with minimal stress. I highly recommend Diamond Pools.

We couldn't be happier with our new pool from Diamond Pools! From the very first consultation, the…read moreteam at Diamond Pools was professional, knowledgeable, and genuinely interested in bringing our vision to life. They walked us through every step of the design and build process, answered all our questions, and kept us updated with progress throughout. The construction was completed on time and within budget--something you don't always hear in this industry! The craftsmanship is top-notch, and every detail, from the tile work to the lighting, exceeded our expectations. We had low expeditions after our first pool build experience with another company. Les, Rob and team were fantastic to work with. Special thanks to Les and Rob for going above and beyond to make sure everything ran smoothly. Our backyard has been completely transformed, and we're already making amazing memories as a family. If you're considering building a pool, do yourself a favor and call [lDiamond Pols. You won't regret it!

This is a wonderful guy. Great at doing what he does. Honest, hard working and very friendly…read more Definitely recommend.

We have a home warranty with the purchase of a "new to us" home. We submitted a claim to have our…read morespa looked at... George was very quick to call initially... He showed up the first time. Our spa is old and he didn't have the right tools to try to even determine what was wrong. Scheduled for the next week... It was raining... he didn't bother to call to say he wouldn't be coming. We called him and he said maybe Thursday/Friday. My husband stayed home from work and George no showed. We called him and he said he'd come the next Tuesday. He actually showed up but still couldn't fix the issue. ... circa one month later. We've received a call from another service company. Unbeknownst to us, George asked to be transferred off our account. I find his communication skills very lacking and unprofessional. He has no respect for our time and the changes we made to our schedule to be home. I feel the courteous action would have been for him to call us and admit he was not the right guy to fix our spa's issue. I would never recommend George.

We received excellent start up & initial maintenance services from this company after putting in…read moreour new pool. Kevin came out & was SO helpful & informative! He provided great customer service with his pleasant demeanor & professionalism. He gave lots of instruction, useful recommendations, & did some problem solving. We appreciated how accessible he made himself to communicate with & all the knowledge he shared.

They put my pool equipment in approximately four years ago. Was having a problem. Gave Kevin a…read morecall, who I had not talked to in about two years and he was happy to help. He took the time over the phone to help me with the problem and help me solve it.