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    Dial Pharmacy

    4.1 (22 reviews)
    Closed 8:30 am - 5:00 pm

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    5 months ago

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    Kathleen S.

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    5 months ago

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    Kathleen S.

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    5 months ago

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    Kathleen S.

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    2 years ago

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    2 years ago

    Great service.. Baby formula gets here on time... Delivered right to doorstep..AWESOME customer service when you have a question.

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    2 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    2 years ago

    Efficient, knowledgeable, and excellent customer service. As a parent, I am happy to have dealt w/Dial Healthcare Services.

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    3 years ago

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    5 years ago

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    Kathleen S.

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    2 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    5 years ago

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    14 years ago

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    14 years ago

    The people at Dial Healhcare are the nicest people , they are kind and considerate. They will help you with your healcare needs.

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    14 years ago

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    Review Highlights - Dial Pharmacy

    Dial Healthcare does incontinence supplies, babys formula, g tube supplies, and DME etc.

    Mentioned in 2 reviews

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    Walgreens

    Walgreens

    2.3(105 reviews)
    4.2 mi
    $$

    I used the drive through to receive my medication yesterday and everything went fine until the…read moreDoctor came to the window to tell me how the medication was to be taken. She was speaking very fast and when I tried to ask her to slow down she continued to talk over me and even faster. It was like trying to communicate with a 16 year old girl. This has never happened to me at a pharmacy ever. It was as if she was only telling me the instructions because she had to. After she finished she told me everything she said was on the bottle. She also never iterated that I should spread out the two pills I'd be taking daily. I proceeded to read the instructions but still managed to take the medication wrong. I believe it was because of this incident. This was unprofessional as we are talking about medication here. I then called to ask if how I took the medication was ok and I know I the call was answered by the same woman doctor. She had no answer for me and again was rushing the conversation. Rather that she needed to call my doctor? This has never happened to me before. I believe a Pharmacist doctor should know the answer to these kinds of simple questions. She told me she would need to call my doctor and call me back. She did call back with decent news which was great. My only advise here is no matter how busy somewhere gets that the pharmacists take their job more seriously and take time in explaining how medication should be consumed properly. Also, it is unhealthy for her to be moving or talking that fast. No one should have to receive their medication this way!

    Extremely disappointed in the service that we received here. Came on a Wednesday evening with my…read morefriend for his passport photo, as Walgreens offers a free digital copy with purchase of a printed copy. There was no line, so the store associate took his photo and uploaded it to their system. After, we inquired about the free digital copy (which was advertised on the Walgreens website as well as on the signage in store), the associate said they had never heard about it. He eventually reached out to a coworker who confirmed that the free digital copy was in fact a valid offer. Once my friend paid for his photos, he checked his email as the photos are supposed to be emailed upon purchase. Unfortunately they were never delivered, so we asked the store associate if there is anything he could do. He did little to look for alternatives and simply stated that it was not possible to get into the system to resend. The printed photos weren't the best quality (the background appeared a bit gray) so even when uploaded to the passport site, the photo was disapproved. If you are looking to get new passport photos, I would highly recommend looking elsewhere.

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    CVS Pharmacy

    CVS Pharmacy

    2.4(103 reviews)
    5.1 mi
    $$

    UNACCEPTABLE COMMUNICATION & DENIAL OF PHARMACIST ACCESS…read more I attempted to reach a pharmacist via phone, but I was explicitly told by the front desk that the pharmacists "requested not to be forwarded calls anymore." My multiple voicemails, regarding my medication, went completely ignored. This is not just a customer service issue; it is a violation of California Code of Regulations (Title 16, § 1707.2), which mandates a pharmacist's duty to consult. By blocking phone access, this location is choosing convenience over patient safety and ethics. This pharmacy invites medical malpractice and professional misconduct claims. PATIENT RIGHTS: IF YOU HAVE BEEN IGNORED If you have been harmed by this pharmacy's lack of communication, know your rights under California law: THE 10-MINUTE RULE: A pharmacist must be available to speak to you within an average of 10 minutes. ONE-HOUR CALLBACK: If they cannot talk immediately, they must schedule a return call within one business hour. RIGHT TO CONSULT: Patients have an absolute right to an oral consultation "in all settings," including over the phone. If they fail to meet these standards, they can be reported to the California Board of Pharmacy. If their refusal to communicate leads to a medical error, you may be entitled to compensation for professional negligence. ---------- HOW TO FILE A FORMAL COMPLAINT WITH THE CALIFORNIA BOARD OF PHARMACY: It takes 3 minutes to hold this CVS legally accountable: Go to the the California Board of Pharmacy website at www.pharmacy.ca.gov Locate the Form: Click on "Consumers" and then select "File a Complaint". You can fill out the form online instantly. Provide the Details: Pharmacy Name: CVS Pharmacy #09689. Address: 950 W Foothill Blvd, Monrovia, CA 91016. The Violation: Specifically cite CCR § 1707.2 (Duty to Consult) and mention that your voicemails were not returned or front staff refused to connect you to a pharmacist. ------------ I have moved my prescriptions elsewhere. WHERE TO GO INSTEAD AMAZON PHARMACY: They offer free home delivery and an "RxPass" that is often cheaper than insurance copays. To switch, just hit "transfer" in their app. VONS PHARMACY (Monrovia): Located on Foothill. It is much quieter, and the pharmacists actually communicate with patients. PAVILIONS PHARMACY (Arcadia): Offers a professional, calm atmosphere with a focus on service. PAX PHARMACY (Duarte): They answer the phone immediately and often provide free local delivery because they value your business.

    Please note: I've been a customer at this location since 2020 (photo evidence attached). However,…read moreI seldom write reviews. Good or bad. Over the years I've come to depend on the professionalism and care the staff provides at this location. True compassion amongst the entire staff and pharmacy. In the midst of the current Los Angeles labor strikes, I wanted to do my SMALL part in supporting our quaint township. Therefore, any positive review I provided this CVS would be incomplete without mentioning Darleen. Over the years, I've noticed the attentiveness and humanity she displays to customers...even under pressure. She is truly a pillar of our community and for that reason I say thanks! FIVE STARS

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    Dial Pharmacy - pharmacy - Updated May 2026

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