Tonight @ 7:40pm,I stopped to drop off a package returning a large box containing a Ruggable. The…read more"Gentleman "tonight deserves a special thank you and recognition because he immediately rushed over to help me. He assisted in printing a receipt to add inside the box . Assisted in tapeing my box securely, placed my label to cover up the previous labels. I felt he was a sincere, hardworking employee. I usually go with UPS-occasionally FedEx on some returns. Everyone I encounter is always helpful & friendly. Prices are a good value. Employees are priceless!go here!!

Heading to San Diego for a conference and received a call from Gary before I arrived, advising that…read moremy order was ready for pick up. I had already received an email so the reminder call was a nice, unexpected touch. I arrived at the store and met Gary and Jos. I needed to purchase packing materials and Jos directed me to the appropriate section to find the items. Love the service and friendliness, thank you Gary and Jos!

super convenient spot! I live around the corner, we always go to drop off our nespresso pods to be…read moreshipped out. We have also had things notarized and pages printed. Everyone is very friendly and helpful. Any chance to get to support a local business is always a plus!

Friendly and efficient people. Always helpful in getting answers to our questions. Making sure we…read moreget the best service possible.

I stopped in today to do a return, and once again I left impressed. Omari helped me, and Martine…read moreand Baayoron (I may have misspelled your names--my apologies!) were also incredibly friendly and welcoming. All three gentlemen were smiling, in great moods, and made the entire experience quick and enjoyable. I've been to a lot of UPS Stores throughout San Diego (work), and I can honestly say this is by far the best UPS Store I've ever visited. I'm lucky it's the one closest to my home! I also want to give a special shout-out to Kristina (or Christina--I apologize if I have the spelling wrong). She's helped me on previous visits and has always been just as kind, patient, and professional. Whatever you're putting in the water at this store, keep doing it! Every employee I've interacted with has been top-notch. Friendly customer service like this is becoming rare, and this team absolutely deserves recognition. *See, guys! I told you I'd write a glowing review! You all deserve it!*

The manager, Viri, was extremely unprofessional and dismissive throughout this entire situation. I…read morehave been getting the runaround from this store since Friday, May 15th, and there has been absolutely no real customer service or accountability. Instead of helping resolve the issue, the manager continued placing blame on the sender while refusing the package and returning it to sender herself. The constant back and forth regarding my package has been frustrating and completely unacceptable. To make matters worse, she asked me to leave the store in front of other customers. That is no way a manager should conduct herself or treat a paying customer. The entire experience was embarrassing, disrespectful, and highly unprofessional.

HUGE shout out to the UPS employee, Brenda for helping me out today! I had so many returns and my…read moreQR codes weren't working and she was patient with me the entire time. She is super friendly and never made me feel rushed while I was trying to get my things in order. She even gave my dog treats! UPS is lucky to have her!

You know that feeling when you go to a place that's usually packed, but when you walk in, you're…read morethe only one there? That was me walking into this UPS Store and I was pleasantly surprised. Unfortunately, that feeling was short-lived. There were about five employees there, and the overall vibe felt very nonchalant, almost like, "ugh, there's someone here now." It didn't feel welcoming at all. Thankfully, I was just dropping something off, so I was in and out quickly. Hoping for a more positive, customer-friendly energy next time.

This post office is tiny. I came in on a Friday afternoon and the line wasn't bad; 3 people ahead…read moreof me and there's only one person helping all of us. I didn't mind the wait. After about 10 min, it was my turn. The person working there was cheerful and friendly despite being the only one working and it was packed. Kudos to her! I don't think it's easy to maintain that kind of cheerfulness when you have a whole line of people all waiting for you.

Came here at around 11am on a weekday just to mail something out. I found street parking a block…read moreand a half away. There was one person in front of me and then the person at the counter was super friendly and efficient. Probably in and out in less than 10 minutes.

I have used this locally owned business for years. They are friendly, fast, polite and efficient…read more And they are my go to for ; 1. Notary 2. Shipping I have ALWAYS experienced great service. They are tucked into a small space off Washington Street in Mission Hills, CA. Perfect little business to shop locally.

If you're looking for a business mailbox, I caution you against Mail Station!…read more I signed up for a box with them in January 2024. At the time, customer service was great and I was really happy to be a customer. For a long time, I got my mail and had no issues. (Though I did often have package slips but no package) Then, in February of 2026, I got very sick, resulting in a hospital stay and major surgery. Once I got out of the hospital, I realized my payment to Mail Station hadn't come out of my business account. I called multiple times. No answer, so I left a message with my name and number explaining that I had been in the hospital, but I wanted to bring my account current if possible. I wasn't able to even walk at the time, so I couldn't go in. I never got a response. I assumed I'd changed the card on file and that my account was current, as I never heard anything. That was my mistake. In June 2026, I am finally physically functional again. I go in to check my mailbox and notice the mail inside isn't for me. I approach the counter and say, "I think my mailbox has been reassigned." They confirmed it had. I ask "Why, was I delinquent in payment?" The older man and the young woman behind the counter look me up in the system, but said they didn't know why my box was reassigned. I asked where my mail was. They didn't know that either. They asked if I had been out of town for a bit. I explained I was in the hospital getting surgery and hadn't been able to come in. I explained that'd I'd called Mail Station, and even left a detailed message with no response. They said, "Oh. Wow. Well, we don't know." So: - Mail Station closed my account without any attempt to contact me. No calls, no emails. If payment is the reason for the closure, I would've happily taken care of my account if I'd been contacted. As it stands, no one can confirm why my account was closed. - Mail Station reassigned my box without asking for the key back or changing the lock on the mailbox. This gave me access to another business' mail. That's not cool for the other business owner. I wish I remembered their name so I could let them know. - Mail Station lost, threw away, returned, or otherwise misplaced my mail but couldn't tell me anything about it. - Mail Station didn't attempt to in any way resolve the issue and I barely got an apology. They didn't even ask for the key back--I volunteered it as I never want to do business with them again and it's super unethical for me to have access to another business' mail. If you value your mail, which I assume you do since you're looking to rent a box, Mail Station is NOT your best option.

yesterday was my first foray into this business. i was trying to ship a car key to arhentina. my…read moreonline researched showed me that fedex had two options, $60 for a one day delivery, $30 for a second day delivery. opted for the $30 variant and went into fedex to find out that the minimum charge to get an 0.05 oz car ket to argentina was $190. that just blew me out of the water. to his credit, he did advise me that aero mail may have different options...it took me a while to figure out they were next to the restaurant at the entrance to montgomery field (the lady at the apartments told me) and Kat was absolutely fantastic. for starters their fedex rate was even lower than the efedx office but still through the roof...long story short i sent the key for $45 and today i got usps tracking data, which reminded me i had promised Kat a 5 star review.

Unprofessional and rude attitude. Take your business somewhere else and don't waste your time here.read more

Well, one again the "customer service" I have come to expect from this branch. About 8 other cars…read morepulled up during the 5 minutes. I sat in the parking lot after I tried to get in the building. One guy had pulled his child out of a car seat and was carrying several packages. Another had what appeared to be a priority express mailer, that i'm sure was very important. My package was supposed to go out today.And there's not time enough to get to the next closest office. No note no anything. Just chains on the door inside.You can't even get into the self serve area. Many ticked off people. Well, I guess it's better than the other time. I came here and at 4:58 PM. The guy locked and chain, the door right? As I came up to it without even acknowledging the fact that I was there. Bad... just bad...

Says it doesn't close till 5pm, got here at about 4pm with many others and doors are locked and no…read moresign saying why, I'm actively looking as many pull up with lots of packages and we all look stumped and confused, maybe simply put a sign up explaining why.