we needed to replace a cracked toilet tank. The big box stores were no help. I called fergusons and…read morethey answered and were so helpful. They said I could bring the tank in. I did that and the people at the store were super helpful. Our tank is discontinued but having some great research the ferguson's staff found a replacement. The price for a new tank and inside parts at the big box was $100 or more. I walked out of ferguson happy and only spent $51 and much less time, They let me know to come back if there were any issues. BONUS - they disposed of the broken tank

First I went to the store and was told they have never heard of replacing any parts and I should…read morecall the manufacturer directly. I contacted the mfg and got a specific part number and told to order through a wholesaler like Ferguson, who probably should have just messaged their rep in the first place. I called and was told they would have to contact a rep for pricing and to give me contact info and they'd get it ordered but it might take a few days, then no contact for a week. I called again and they didn't have any idea what I was talking about, but took my info again and said they would put in an order. Another week went by with no response and I'm pretty sure they blew me off again. I tried calling one time but after about 30 minutes on hold I give up. I ended up going to standard supply company, they took all of ten minutes to get the part ordered and sent me invoices. Apparently I'm not the first person that's had this exact same issue that they've helped recently. They're much more polite and actually seem competent.

Overpriced and rude service. I came in here to ask about their knives and was treated very rudely…read moreby the man behind the counter. I will not be returning anytime soon.

My son brought us here. It was my first visit. HOLY COW. They have everything. Kid in a candy…read morestore. I'd pay them to let me work there. Got a good knife and a knife block and honestly I'd drive there again right now if gas wasn't five bucks. Friendly customer service :) The COLORS in there just stunning the way everything is displayed. Good prices for good kitchen stuff. Good kitchen stuff pays for itself pretty quickly! Yen stars.

We have used this business twice with great results. They are very professional and the work…read morestands up to hard use.

I see why they have such low reviews. I used them decades ago to fix a chip in a hot tub and they…read moredid an amazing job. This time they did an absolutely terrible job on my bathtub. It was so bad I just replaced the tub. They destroyed my tub by grinding g at it and then the finish they sprayed on was covered in dust nibs. My photos will show you all you need to see. They charged me $795 for this and gave zero explanation or apologies, they did say they would charge $450 more dollars to fix what they created , I was shocked at how terrible the work was and the customer service afterward was pathetic. I fired them and made them refund my money. I should have made them pay to replace my tub.

We recently utilized The Kitchen Helpers (TKH) to help plan and install our new kitchen from Ikea…read more The kitchen we were replacing, in a 102 year old cottage style home in Camas, was disjointed and disfunctional. We really needed to redesign the small space so that we would have good, useful and functional flow. Bottom line: TKH provided us with great design services and then did a tremendous job of assembling and installing our new Ikea kitchen. Well worth every penny spent. I would highly recommend others to take advantage of this valuable partnership that Ikea provides through them! Now, if you want the details of our experience, to help you know what to expect, read on... The initial cost for the design consultation was $250, which we setup while we were visiting Ikea. The cost is refunded if you decide to use their design and purchase your newly planned kitchen at Ikea. Three words on this: WELL WORTH IT! Heather was our designer and she met us at the house and listen to us about what our goals were and what we wanted to accomplish. Based on our input, she made several thoughtful observations and suggestions and then she took measurements and then sat down and designed away. Within an hour, or so, she presented us with three very creative options. We took a day to discuss them amongst ourselves and then notified Heather of our choice. At that point, all that was left was to go back to Ikea and order our new kitchen! After ordering all the kitchen components (cabinets, appliances and countertop), we setup our install appointment with TKH for just two days after the delivery of all the items (over 160 boxes...yikes!). The estimated number of days to complete the install was three (3) days. On the scheduled day, and right on time, the assembler, Neal, arrived and he began putting together every cabinet box and component for the kitchen. Amazingly, he finished his work in a single day. (Note, if I had done this myself, I wouldn't have survived and I would have had to be institutionalized.) Meanwhile, the installer, Rick, arrived a little later and began installing the assembled pieces. The entire kitchen was completely installed in three days...on schedule. Great job! Thank God we chose to have TKH do this work. Everything seemed to be put together without damage, or rush. Although we completely demoed and rebuilt the kitchen's walls, the old floor still presented many challenges. But our Rick worked out every challenge and got everything level and tight. No small feat and honestly, it would not have been "easy" by Ikea's standards to have attempted this ourselves. Areas for improvement (why 4 and not 5 stars): Communicating with TKH wasn't always easy at first, but got better once we got to the design phase. Also, we paid for debris removal and some debris was left behind; as well as after install, I noticed that there were some finish issues with the cabinets, where finish nail holes had not been filled as they should have been. I contacted TKH and sent them photos and they have committed to getting those resolved for us. We'll see how that goes, and if well, I'll up the rating to 5 stars for sure. 4/18/18 Review Update: TKH's came back and filled the nail holes and picked up the final debris as requested within a couple of days. Much appreciated and my rating moves up to 5 stars!!

We've installed an IKEA kitchen ourselves, the cabinets are easy to assemble and the finished…read moreproduct is first class. The key is to measure accurately. It also helps to be fit enough to heft cabinets, countertops, and other heavy bits. Which we're not these days, and, needing a new kitchen in the house we're in now, we're seeking an installer. We were out at IKEA yesterday getting serious about our planned remodel. One of the IKEA staff walked us through setting up an account with IKEA's Kitchen Planner software, which is web-based so that you can continue the design process at home. We're a couple of hours into the software part and very impressed with what it can do. I asked our IKEA rep about installation, and he pointed us to the desk where The Kitchen Helpers has a presence. I approached cautiously, as the woman at the desk was shuffling through a huge stack of paperwork. The general tenor of the conversation was that I was interrupting her, asking stupid questions, and being unreasonable by asking any questions about the services that they provided (for example, no, they do not remove your existing cabinets, they don't do sheetrock work, they don't do touchup painting, they don't work with electricity, water, or gas). And that's their sales rep. Do I want to find out what the rest of the company is like? No, no I don't. Really, IKEA, your strategy of hiring low bid contractors does not reflect well on your business.

We needed a freezer on a budget! We were greeted by three felllows all very nice , friendly and…read morewelcoming!! Yes we left with a freezer in our truck!!! And a new appliance store to do all our appliance shopping at! We are very pleased with our purchase. Peace. Be with you all Sherri

Don't buy here. We remodeled our kitchen and bought…read moredishwasher, microwave, refrigerator, and gas range, washer and dryer. Within two years all appliances had problems. Our dishwasher caught fire, the microwave stopped functioning, and the refrigerator is now malfunctioning. The dryer broke, the washer broke. On top of that, they are rude people, as you can already tell from other reviews. Do yourself a favor and stay far away from this place.

From start to finish, our experience was excellent. Our sales rep, Helen M., guided us through the…read moreprocess with care and expertise. Marina F. ensured a smooth delivery and installation schedule, and Austin, Miguel, and Hunter handled the installation flawlessly. Each team member was professional, courteous, and respectful of our home. I highly recommend the Ferguson team members.

Helen M is a great help when you're looking to remodel your kitchen and bath. We walked into the…read morestore with our agenda. We knew what we were looking to purchase. All we had to do is find the right knobs and pulls. Little did we know there is more to the search than just finding the item in the store. We found several knobs that could not be matched with pulls. After a couple of misses, Helen jumped in and gave us direction. She went to her computer database and found us some options. She walked us through the store to give us examples of pulls to choose between. Did I mention, this wasn't her responsibility at the time? The front counter person assigned someone to come see us however that person dragged/lagged or went to see a movie and Helen jumped in to make sure we had a pleasant shopping experience. The store has a lot of things to pick at great prices compared to others selling the same items. If you're on their website Build.com, you can come in and see products before purchasing. Thanks Helen from making our experience great!

They were able to repair two irreplacable antique lamps for us, including upgrading them so they…read morecould take LED blubs, for less than $100. They also have a lot of obscure plumbing and electrical parts. And occasionally, a pettable cat.

I have been a customer of A Boy Plumbing and Electrical in Hollywood for decades. Most recently…read morethey have repaired a number of lamps for me. The turnaround is a day or two, the work is excellent and the price is very fare. The team is very friendly, knowledgeable and helpful. They have also sharpened many knives for me while I wait. If you enjoy supporting local businesses, A Boy is a neighborhood find!

Memorial Day weekend 2026! I came in and looked around. i Was asked if I needed help and so glad I…read moreaccepted it! Jack P. was able to give me an accurate square footage ( my calculations were off) and help me put a list together of items I would need as well as optional items to help optimize the process. Being a home owner doing my first flooring job went a little intimidating to excited to start. So many questions were answered and the time taken to understand my end goal. I feel 100% satisfied with my purchase, and with my service from the time I walked in to the time Sean loaded up my items on 5/26! HIGHLY recommend the service, knowledge and product! Jantzen Beach location is do g it right!! Thank you!!!

They don't stand behind their product. And they are dishonest. I bought 2000sf of waterproof…read moreflooring, installed 75% of it and noticed water damage in 3 separate areas. I immediately stopped the install and contacted them. They wanted me to wait 3 weeks before they would send someone out to inspect it. I decided to not wait because I didn't want a floor that was not waterproof. I took pictures of everything and save all the damaged pieces. After submitting my warranty claim, they never sent anyone out, and denied me based on the pictures I submitted. They made up a story about how I must have a water leak under my floor. The manager "Jared" promised me that he would give me free transition strip for my new floor that I bought. Then a week later he said that he never said that. I will never shop here again, and I tell all my customers about my experience and tell them not to shop here either. Typical corporate America not caring about you. Don't shop here, you've been warned.