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    The Kitchen Helpers

    3.7 (38 reviews)
    ModerateKitchen & Bath
    Closed Closed

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    Ask the Community - The Kitchen Helpers

    Review Highlights - The Kitchen Helpers

    During the install, they were flexible when something needed to be adjusted or redesigned.

    Mentioned in 8 reviews

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    IKEA

    IKEA

    3.0(736 reviews)
    1.5 miNortheast Portland
    $$

    Shopping in Portland, Oregon…read more.. While driving from Seattle, Washington to Portland, I noticed IKEA close to the border between the States. Knowing that Oregon doesn't have sales tax. I suggested to my niece that she get her bigger desk here. She agreed! After browsing through the sales items, cute plushies, kitchen gadgets, and interesting displays, we used the clean restroom and loaded the shopping cart. My niece looked up the gaming desk's number and found the aisle where the box was located. We rolled the flat to the check out line and while we waited, I started scanning the UPC codes on the IKEA app. We skipped the line and went to pay! We even got a free large blue bag for self-scanning our purchases! Yippee! The trick was to get the $79.99 desk into our rental car. Erin, the helpful employee at the checkout station, reassured us that we could return the desk if we couldn't fit it into the car... even after we took it out of the box. We had to try. The price of the desk was great! It wasn't available online. If we had it delivered, we'd be charged Washington sales tax whick would defeat the purpose. There was no other option. We took the desk out of the box in the light rain, removed the packing materials, placed the desk legs in the trunk of the car, and maneuvered the desk top so that one corner touched the glass of the rear window and the sides rested against the back of my driver's seat (which was pushed all the way forward) and my niece's seat was pushed down as flat as it could go. She was still able to take a nap on the desktop for the 2.5 hour drive! LOL! It sure was a memorable adventure which was super productive and promoted teamwork, positive attitude, communication, decision-making, and problem-solving skills!

    Oh, how sad...my Ikea is not what it used to be. I haven't been here since 2020 and it definitely…read morehad a downbeat vibe. Before I arrive, I check availability online. At the store, one third of my items were out-of-stock or listed as "not at this store." Disappointing. When I asked a staff member why items are missing, he said, "lots of things walk out the door," meaning "stolen." Hmmmm....could the problem be the ridiculous self-check out system, that foists the labor onto customers, and causes shrinkage? It didn't work for Walmart....apparently, not working here either. Many of my favorite items were discontinued. The wonderful Lingonberry Sylt sauce is now some sort of jam spread. The food court is no more (remember the soft-serve cones and warm cinnamon rolls?) Many shelves had empty spots. The pretty Scandinavian designs and colors are no more, replaced by dark, dour colors and bizarre prints and patterns. Prices are much higher for the same "quality." I tried shopping online. If you purchase $50. of lightweight or small items, shipping is free....except it isn't. Tried to place an order...no free shipping...called customer service who insisted that my items weighed 50lbs when in reality, they were under 10lbs. Weird. Canceled my order. I miss the innovation and warmth of Ikea. I can easily find similar items on Amazon, but it used to be fun to browse and shop here. Seems like Ikea has lost its soul. No plans to come back...ever. (the two stars are for the gentleman who assisted me in finding items on the main floor. They need an aisle/bay numbering system like Home Depot where you can go right to an item. Their automated screens that tell you a lamp is "in the Lighting Dept" is of no help)

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    IKEA
    IKEA
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    Ferguson Plumbing Supply - Toto

    Ferguson Plumbing Supply

    2.7(16 reviews)
    5.2 miKenton, North Portland
    $$$$

    we needed to replace a cracked toilet tank. The big box stores were no help. I called fergusons and…read morethey answered and were so helpful. They said I could bring the tank in. I did that and the people at the store were super helpful. Our tank is discontinued but having some great research the ferguson's staff found a replacement. The price for a new tank and inside parts at the big box was $100 or more. I walked out of ferguson happy and only spent $51 and much less time, They let me know to come back if there were any issues. BONUS - they disposed of the broken tank

    First I went to the store and was told they have never heard of replacing any parts and I should…read morecall the manufacturer directly. I contacted the mfg and got a specific part number and told to order through a wholesaler like Ferguson, who probably should have just messaged their rep in the first place. I called and was told they would have to contact a rep for pricing and to give me contact info and they'd get it ordered but it might take a few days, then no contact for a week. I called again and they didn't have any idea what I was talking about, but took my info again and said they would put in an order. Another week went by with no response and I'm pretty sure they blew me off again. I tried calling one time but after about 30 minutes on hold I give up. I ended up going to standard supply company, they took all of ten minutes to get the part ordered and sent me invoices. Apparently I'm not the first person that's had this exact same issue that they've helped recently. They're much more polite and actually seem competent.

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    Ferguson Plumbing Supply
    Ferguson Plumbing Supply - Columbia Branch

    Columbia Branch

    Ferguson Plumbing Supply

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    Ferguson Bath, Kitchen & Lighting Gallery - Austin, Miguel & Hunter installation team.

    Ferguson Bath, Kitchen & Lighting Gallery

    2.6(76 reviews)
    6.5 miAlphabet District, Northwest
    $$$

    From start to finish, our experience was excellent. Our sales rep, Helen M., guided us through the…read moreprocess with care and expertise. Marina F. ensured a smooth delivery and installation schedule, and Austin, Miguel, and Hunter handled the installation flawlessly. Each team member was professional, courteous, and respectful of our home. I highly recommend the Ferguson team members.

    Helen M is a great help when you're looking to remodel your kitchen and bath. We walked into the…read morestore with our agenda. We knew what we were looking to purchase. All we had to do is find the right knobs and pulls. Little did we know there is more to the search than just finding the item in the store. We found several knobs that could not be matched with pulls. After a couple of misses, Helen jumped in and gave us direction. She went to her computer database and found us some options. She walked us through the store to give us examples of pulls to choose between. Did I mention, this wasn't her responsibility at the time? The front counter person assigned someone to come see us however that person dragged/lagged or went to see a movie and Helen jumped in to make sure we had a pleasant shopping experience. The store has a lot of things to pick at great prices compared to others selling the same items. If you're on their website Build.com, you can come in and see products before purchasing. Thanks Helen from making our experience great!

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    Ferguson Bath, Kitchen & Lighting Gallery
    Ferguson Bath, Kitchen & Lighting Gallery
    Ferguson Bath, Kitchen & Lighting Gallery

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    The Kitchen Helpers - kitchenandbath - Updated May 2026

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