I called for services, and they were able to send someone out the same day. Matt was the one who came out, he was courteous and very helpful. He was able to spread the treatment out over a few days to accommodate our pets. I will definitely be calling them again if I need services. read more

Heard a rodent in the house, Marco advised of all the entry points we needed to close up and Hugo set traps and has been quick to remove anything caught and reset traps. read more

If I could possibly give negative stars, I really would. I tell Ed that I never want to work with Dewey Pest Control ever again and he tries to get me to stay by offering multiple options - variations of "we'll credit you one month of service!" to "we'll change your technician!" No, Ed. I don't think you understood me when I said the first time around that I /NEVER/ want to work with Dewey again. Not only do I need to yell at someone or say that I will cancel in order to get a house treatment like the services paid for, but I receive a bill before I even get the service. Oh, also, did I mention that there was a $75 cancellation fee that I wasn't informed of ahead of time? Yeah, there's that, too. I called the billing office to ask what's up with the invoice and ask to cancel. They tell me they can't cancel the service because it's set up for a full year. I tell them I'll cover the cancellation fee and this girl tells me that she /CANNOT/ cancel and that I have to talk to the technician. The technician who only came by to pick up a check and didn't do a service - how can I even trust a guy like that?! I talk to Ed again and he asks why I want to cancel. Not sure if I've already highlighted how poor the service and the experience was overall, but I gave that man an earful. Had to call multiple times to cancel. Just today, got off the phone with Grace that said she'll send out the cancellation billing even though I called 3 business days ago to do that already. Watch out for this company. They're just here to eat your money. Even the pests in your house are more honest. read more

(Serviced 10/25/17 WE @ 11:30am, once before, and certainly after): Just do it; give these guys a call and put an end to pests! Dewey Pest Control's Baldwin Park office, which covered a sweeping wide area in the 626 and 562 area codes, was a new business partnership for my family and I. Having recently acquired a rental property in the city of Whittier, I've gotten familiar with this particular branch of the organization quickly as I worked to establish a new account. We've already had an existing working relationship with other branches over the years, so would we expect anything less!?: The Company - Founded by Ray M. Dewey in 1929, it began as a one-man operation that has since flourished into an organization of hundreds of technicians, crew workers, inspectors, fumigators, and office personnel. In 1977, Steven R. Dewey purchased the company from his father. Today, this family-owned business has 32 branches throughout California. They offered a slew of pest control services based on one's needs. Standard Monthly Service ($51.00) - This chosen service treated the given property once a month for general pest control of a myriad of critters (ants, mice, roaches, spiders, silverfish, etc.) which included up to two units, any laundry and storage rooms, and the entire exterior. Sadly, this didn't include bedbugs or bees which were expensive separate charges. This specific service was just right for the particular 8-unit complex this branch covered. Be advised, there was a one-time clean-up initiation fee of $125.00. Service - From the time I called and usually spoke with one of the many friendly and helpful Customer Service Reps. (especially Grace) at the end of the previous month to schedule treatment for the following month to having dealt with the technician the date of the treatment, everyone along the way has been easy to work with and professional. When you made an appointment, you were usually given a 2-hour courtesy window, which wasn't bad at all. A special acknowledgement went to Joe who would be the primary Technician for this property since we started a couple months ago. His affable, cheerfulness, efficiency yet attention-to-details (his service calls lasted between 10-20 minutes total), extremely informative knowledge, and patient demeanor were always appreciated. He also made sure to tag each unit and/or property as proof of his service https://www.yelp.com/user_local_photos?select=DhmejHU1dGN6nSXNvXpgrw&userid=8jVT2inwc8GIQ6sH2UG9Vw. On this particular visit, he explained to both a tenant and myself how to prepare and treat for an infestation of spiders (i.e. normal cleanliness was key along with shored-up gaps and openings around windows). Parking (N/A) - Since their business was all about coming to your location, out of courtesy you tried to have a convenient spot for them to park their vehicle https://www.yelp.com/user_local_photos?select=1X4396STyk_81844pNrIdA&userid=8jVT2inwc8GIQ6sH2UG9Vw. Otherwise, they were more than happy to park out on the street. Atmosphere, décor, ambience - Although they had an actual office building, that was rather inconsequential since the real place of business was at any given property where the service was needed to be done. Attire - Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. Overall, although Baldwin Park's Dewey Pest Control branch has only served my family for a couple months, and I was impressed top to bottom with everyone I've dealt with, and enough couldn't be said about Joe the Technician. Sure, there were potentially cheaper options elsewhere - and probably could've stayed with the previous pest control company - but whenever possible I liked to support small family-owned businesses, and I've already had exceptional service with other technicians. I found total value based on the prices, service, and experience noted above (TOTAL paid experience was around $51.00; no tip required). And...they accepted my credit card of choice...AMEX! 5.0 STARS read more

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Great people. Ray is very professional, calls to let us know when he is coming and shows up on time. Very nice Gentleman

Imelda is the best termite person in the office. She help me schedule an appointment that will fit my schedule and time frame with my busy schedule. Thank you so much Imelda read more

I work for a dental office in Covina and every few weeks the same man comes in to service us. His name is Ray. He works for the Baldwin Park store #8. Every time he comes, he first comes into the office to let us know he is servicing. We get lots of people coming over from the city to perform services outside the office and no one ever comes in to announce themselves so we love that Ray does. He's very professional, and friendly and quick. We got to know him a little at his last visit and will now enjoy seeing um even more in the future. Thank you Ray! read more

Our technician, Ray always has an encouraging, upbeat attitude, and I am extremely happy with his friendly, thorough and prompt service every time he comes. He always points out anything he notices around the property when he is here. I really appreciate working with Ray! read more

I scheduled a termite inspection report for a VA refinance and was able to book an appointment for the next day. Chris S. was the termite inspector and arrived on time as scheduled. He was very knowledgeable and was thorough with his inspection and made sure I understood what he was looking for. He took the time to explain his procedures and answered all of my questions. Very professional and respectful and would definitely recommend Chris S. and Dewey for a termite inspection, especially if you need one for a VA refinance. Thanks for the quick report as well! I received it the next day. read more

The service that our technician Tim gives is really up and beyond. He really takes the time in helping advice us how products will work and helping maintain our problem to getting rid and maintaining ants from our residence. I would highly recommend service from them. Thank you read more

I just wanted to state how great of a job Joe Gil did. He stopped by to perform a service and was extremely thorough and particular in the manner he went about his business. I would recommend Joe to perform any future services anyone else might have! Thank you Dewey Pest Control! read more

Willie Villabroza termite inspector what can I say, real pro he came inspected my home very thoroughly and found issues I would've never known without his professionalism. Highly recommend him with the experience he has over 20+ yr He came to my home explained all his tasks that he was going to do. After the inspection was done he explained every situation he came across step-by-step and what needed to be done. Thank you very much read more

Dewey's is reliable, honest & prompt. Grace the receptionist is easy to work with & answers the phone! The technician Juan from Long Beach location explained & demonstrated as he took care of our problem. I'd recommend getting their yearly service plan. It's very reasonable & has paid off for us over the years. read more

I think their services have gone down the drain!!!! Was with them for several years. I shouldn't have to call the office to bring it to their attention that no one serviced my home the previous month. Why do I keep seeing brown widow spiders in my yard? Maybe cause they aren't spraying correctly... idk...Also, I shouldn't have to keep complaining about my back yard not being treated. Both my front and back yard have been treated for years!!!! Yes the gate is locked which is why Alex called the day before so I could unlock it! Talk about inconsistency!!!! Cancelled my services, felt like I was bothering them to have my damn yard serviced read more

My man Ray T always coming and taking care of my house while being cautious of my pets (dog and tortoise). I look forward to Ray coming as we always have nice conversation. read more

Just wanted to give a thank you to Ray T for all his years of great service. He's an awesome person. Ray has been my pest control person for close to 10 years now and I've never had an issues . He's does a great job taking care of my house even when I moved. Thank you Ray T. at Dewey's Baldwin Park. read more

We had the worst ANT PROBLEM! First time Michael came out, I called back after a week. The second time was a little longer, called back after 3 weeks. The third time he came, I freaked out after he left. There were sooo many ANTS! I had to call him. He said not to worry, that's what he wanted! He did tell me before he left, that he found the nest. He told me that I need to wait about a week. If we still see the ants, to call. Well, no need! Michael did the job One thing with Dewey Pest Control, they don't charge for the time's they come back to get rid of your Pest. I highly recommend them My guy comes now every 2 months, Michael is AWESOME!! read more

BEWARE: If you are a regular paying customer that expects service regularly. I have been a paying customer of Dewey for almost ten years. I had not received service since July 21, and it is now December 21 and was trying to get service before the year ended. I have paid every month of this year. When I called, they told me that they had canceled my account because I have not had service, even though I had paid all along. They told me they had tried to contact me for service which was NOT true. They told me they had tried to come out to service but that was NOT true, as I work from home and am here every day with ring cameras. Noone ever showed up. They told me they emailed me but I could not find an email and when I asked them to produce one for me, they told me that they changed systems and could not show me. They wanted to charge me $200 to start up a new account even though I paid every month to date. I DO not wish this type of service on anyone. Don't waste your money with these people. They are not customer-friendly and have terrible customer service. DO NOT USE THIS service. There are many others out there that are less expensive and that are customer friendly. read more

Currently on their every other month service and there seems to be issues with the service every time. Had an appointment from 10-12 today. Called at 11:45 and was told that the technician was running behind schedule and would be here at 1pm. I know they are late because they aren't here. A simple phone call at 11 would be nice. On previous appointments, asked to be called before the technician arrived to make sure our dog is inside to get the backyard treated and no phone call and the no treatment because the dog was present. Every time I call the office, I'm told they will make notes for the technician. Seems like the technicians don't read the special notes. I wouldn't use them again and will be canceling our services. read more

Called for a estimate for roaches. Spoke to christine and she is very polite but needs to talk just a little louder. Although I understood her and she was a great help! read more

Matthew is my technician, and what can I say? I'm so happy to have him, he's very professional and helpful, he always answers all my questions and gives me recommendations to keep my home bug free. Ever since he's been coming to my house I don't have any bugs, if you ever have pest issues Dewey is the place to call !!! read more

Raul has been very helpful and and took the time to answer all my questions. Thank You.

Willie n Adrian of Dewey Pest Control did an exceptional job in my house. Willie inspected all corners of the house every part of it that was accessible. These are professionals you would like to treat your house for the control of pests. I have peace of mind for the job they did. -- Chris. read more

What an AMAZING service. I called on Friday afternoon because a customer was complaining about termites at one of my gas stations. John was able to make it to the site in 45 minutes. Once there he inspected and found that the termites were only swarming and would move on when the season was over. I asked John how much do I owe him for his great service. He said it was FREE. Wow wow wow! I will definitely use this company for my future pest control problems read more

I did not seem to have the same experience as others with this company. I wanted to order service for my home, so they said they would charge per quarter for a quarterly service, and that the first service would be a bit more. I agreed and scheduled for them to spray my home inside and out. As such, I would have to be out of the house, so I would have to take my baby to my parents home for the day while I went to work. Then the problems started. First, they came Tuesday, the day before they were scheduled. I informed them that it wasn't possible for them to perform service as I still had the baby home with the in-laws. They agreed to come back Wednesday, when they were supposed to come in the first place. My father in-law was the only one home on Wednesday, so that he could let them in. Then I received a call stating that I would have to pay BEFORE the service was performed. Had they informed me of that sooner, I would have left cash there with my elderly father in-law. So they refused to do the service that day and agreed to come again on Thursday. On Thursday I had my father in-law ready with the payment, baby out of the house, and expected the service to go smoothly. When I got home from work my father in-law informed me no one had showed up. When I called Dewey at 5:30pm, they told me they would send someone in an hour. They weren't able to come between 9am and 11am because there was an emergency at a commercial location. To begin with, I find it hard to believe there was a "pest control emergency". I'm guessing I got put on the back burner because they did not want to lose a larger commercial account. Regardless, throughout the entire process, I was poorly informed and they were incapable of maintaining a schedule. read more

Worst pest control people Ever. We paid monthly service on 6 rental properties my family owned. At 2 properties, they got hit with roaches 6 mos AFTER these guys had started. Another property had bees start a hive in one of the walls. In all properties, 24hr survellience of common areas proves they Never Once showed up...but you know what did? Their bill. They even threatened to report me the credit bureau when I brought up why I believed we shouldn't have to pay their bogus charges And continued to charge after I had cancelled multiple times over the phone, then email, and finally through certified mail. If you own a business or commercial property, keep looking. These guys are not the "it" guys you want to turn to when you need work done, unless you're just looking for some tax write offs. I switched to Orkin and have been satisfied ever since! No more phantom beehives "showing up out of no where," as Dewey would have us believe. read more

I have been a cutomer of deweys for ten years. During this time I have had a few different service technicians, all very good. My present technician is Matthew, He is just the best service technician I have ever been privledged to have. His help, his wonderful attitude, his work ethic can not be surpassed. If I call and leave a message Matt calls back in record time. The manager Raul and the ladies in the office are helpful and caring. i can not recommend this location enough.. read more

We have been using Dewey pest control for a couple years now. We opted for the every two months service, and since then not an ant is around our house. Joe is our tech, and is the best. Always punctual and very very professional. The office team is also very good and cordial. There were issues with them clearing our payment for a couple months but they fixed it quickly. All and all they are highly recommended. read more

Joe comes by every Tuesday to our company and is very professional and friendly to say the least. He always makes sure of any issues we have and takes care of it right away. THANK YOU!! read more

I would like to compliment one of your employees by the name of Andres he has been my technician for some time and I'd just like to say that he is such a nice guy i.e. polite, courteous and always has a smile on his face. I appreciate the fact that my area finally got someone who cares as for awhile after losing Danny the persons servicing my property left allot to be desired. Thank you for hiring Andres as he is an asset to your company and my service read more

Thank you Eddie and your team for always coming through. We will definitely continue to utilize your services!!!

They change your monthly rate anytime even though you had prepaid for the whole year.

Nolan did such a great job! He was very hardworking, professional, and knowledgeable. He took the time to pay attention to detail and was very diligent with his work. Thanks to Nolan I will be coming back to Dewey if needed. read more

Had a very good inspection.. Willie Villabroza was very thorough and helpful. Very specific and very nice. Would highly recommend him for service. read more

Dewey Pest Control is the best I had a big issue with ants they were everywhere in my house specially in the kitchen and I was passing by Dewey's and I called they were really nice, Willie came and did a free estimate and Adrian this the job and no ants ever since then Thank you so much Adrian and willie they both were very helpful I really recommend Dewey's pest control very professional and polite!! read more

I am giving Dewey pest control 5 stars because of the customer service from Raul Ortiz. He went above and beyond to help me out of some false agreements made by Jose Hernandez of the SMP program. I know it must be hard to make your sales quota but it's wrong to tell the customer false statements to get them into the contract. It frustrating when this happens and Raul Ortiz could have made me pay the fees but he didn't. Thank you Raul Ortiz and Dewey pest control. read more

Willie Villabroza is very helpful, every time i call for inspection or any questions i have, he responds rapidly. I appreciate his professional services. read more

Spoke with a wonderful representative named Joanna. She was so informative and answered all my questions about my options for my service. She was abundantly knowledgeable and explained everything in detail. Such a great experience dealing with her. 5/5 will recommend. read more

Willie Villabroza is the best termite inspector, he is so nice and friendly. He takes his time answering any questions you might have. They also worked very fast and was very efficient. If you have any pest control needs call DEWEY in Baldwin Park!! read more

Joe Gil came out to spray our house for ants and he did excellent work. He made sure to take his time and covered the whole property. He has great knowledge and knew was he was doing, truly a professional!! He also gave us tips on how to avoid bee hives which we've been seeing a couple hang by the house. I 100% recommend Dewey to anyone who has any type of pest problems! THANKS JOE GIL! read more