I have been going to Rose for over 10 years, and I can honestly say she is the best! Rose is…read morecaring, attentive, and takes great pride in her work. She truly listens to what you want and takes her time to make sure every detail is perfect. Her work is consistently thorough, and she genuinely cares about her clients and the quality of her work. I always leave my appointments feeling happy and confident with my nails. After more than a decade as her client, I can highly recommend Rose to anyone looking for a talented, professional, and caring nail technician.

What a terrible experience! I desperately needed a manicure, but my go-to nail techs (shoutout to…read moreSoniya and Lisa!) weren't available. So, I ended up with whoever was free, and it was pretty obvious why they weren't already booked. I made a last-minute appointment for a quick manicure, and I got stuck with Vivian, who gave me one of the worst manicures ever. It felt like she didn't want to be there at all. All I wanted was my cuticles trimmed and nails shaped--no gel, dip, tips, just my natural nails. That wasn't her vibe. She skipped the buffing block and did a lousy job filing and shaping. I even had to remind her to make my nails the same length, which she huffed about. When I washed my hands, she asked if I wanted clear nail polish. I said no, and she said, "You're done." I had to ask about the warm towel and hand lotion, and she brought those out all begrudgingly. I paid in cash, and she just walked off when I asked for change to leave a tip. So, I ended up leaving my tip at the front desk, which is incredible since I've been coming here for years. I hope they provide her with some customer service training.

7.24.25 I needed a…read morepedi as my current polish was peeling and I need pretty manicured feet for my travel to Japan tomorrow. I called to see if I could book an appointment and was able to come in immediately. When I arrived, it was fairly quiet. Hanna was my technician. She was very personable and I was happy to converse with her since I am self-conscience speaking in Vietnamese and she understood me. Hanna helped me pick a summery color and I decided to go with hot pink which she said complemented my skin tone. She was thorough and took her time. She informed me that the salon is under new management and it has been renovated with different wall color, hardwood floor, and updated workstations and massage chairs. The salon looks sleeker, modern, and more upscale. I highly recommend Hanna!

I was a walk in for a pedi but they don't require appoints. The lady was nice but she never cut my…read morenails or did what I asked. I don't think she understood English. I asked twice to please trim they were to long no trim was given.. it's a very nice place but the service was not good. I will not return after paying $70 for basically a polish and a 4 minute massage.

I tried calling for an appointment no one answered but I went anyway and they took me even though…read moreit was closing hour. I'm very grateful since it's difficult for me to get away. They are full service, very clean upscale. Highly recommend

We were able to request an appointment & specific services onlin. The people working there were…read moreall super friendly and they gave us a great pedicure & manicure. The ambiance was wonderful, clean & professional. We will definitely come back!

I had hoped that trying this business wouldn't be a waste of time. Between my home & this…read morebusiness, there's hundreds nail salons I could go to. However, I really try to support not just local businesses, the Mom & Pops, but Black Owned Businesses. And...I was pleasantly surprised! I was a Walk-In. I've gone to other nail salons where I was made to feel that being a "walk-in" was frowned upon. But not here! I literally waited 63 seconds and they were apologetic about that...lol Now, I don't get pedicures as often as I should, so it's always like it's my 1st time. So, there were 1st time jitters. Shout out to my technician, Asia, who made me feel comfortable with my lil questions & give me tips & advice regarding maintaining my feet. I received the Men's Pedicure Treatment...they spared me from looking at all their offerings & me sitting there trying to figure out what to choose from...lol. They said, "Most of our Men customers choose THIS." And that what I happily went with. The salon is very well kept & they offer complimentary Wine with your service, which is a nice personalized touch. I was extremely satisfied with my Pedicure & look forward to returning! If your looking for a place to get your Pedicures and/or Manicures, check them out.

What a beautiful experience in an absolutely gorgeous nail salon. I was provided with excellent…read morecustomer service and professionalism as soon as I entered the loft. I loved the decor graced with beautiful flowers, pastel colors, chandeliers, stunning artwork with portraits of Janet Jackson and Marilyn Monroe. I was provided with wine and hors d'oeuvres, the perfect combination when enjoying a Milk Spa Pedicure. I fully enjoyed the massage chair, music and light show while my feet were being pampered. Helen did an amazing job with my nails. The care and time she took to shape my nails, tend to my cuticles and the attention to details when during my designs, is unmatched. I loved the TLC she provided my nails. The vibe and tone of the show was everything. The Manager was so nurturing and kind. She made me feel welcomed and like a valued customer. I loved how she gave me background on the salon and that the business is family owned. I loved how her and her husband made me feel special and like I was apart of the family. 5 Star service from beginning to end!

I went here for the first time based on reviews and am so pleased to have found them. Highly…read morerecommended! I get dip nails and what an awesome job! Def going back

I loved but LOVED my first experience here and I am definitely a loyal customer moving forward!…read moreSuper sweet and gave me exactly what I asked for!! Got so many compliments truly grateful

Mother/daughter mental health day. Owner, very personable…read more Upon arrival we were greeted with a choice of champagne or mimosa. Clean and comfortable with massage chairs and privacy. Many options to choose and we had wonderful gel pedis. Will return in the future and when we are in the area.

I chose this nail salon because they were able to take me right away, which I appreciated…read more Unfortunately, the service itself was very disappointing. I came in hoping to unwind after having a very difficult day mentally, but the experience only made things worse. The technician who worked on my pedicure made several negative comments about my feet that felt unnecessary and borderline insulting. Instead of making me feel comfortable, I felt judged and embarrassed. The most concerning part of my visit was when he used the pumice bar. He scrubbed my heel so aggressively that it began to bleed. My heel immediately started hurting and stinging, and I was shocked that a relaxing service resulted in an injury. No one expects to leave a pedicure in pain. I understand that feet can require extra care, but there is a respectful and gentle way to communicate with clients and perform a service. I left feeling hurt--both physically and emotionally. I hope the salon takes customer care more seriously and ensures technicians treat clients with kindness and use appropriate care during services.

They do a really good job. It's very clean and the people are nice. This is the only salon in…read moreColumbia that I've gone back to more than once.

I had an awesome pedicure given to me by Tracey! Her bubbly personality and conversation made the…read moreservice even more pleasant. It's always good being able to get good service by positive people and she is one of them!!

Appointment right on time. Service was educational and informative. Salon style suite was cute and…read morecomfortable. Because of the education I received while there, well worth the price. Salon was organized and I appreciate the one person at time visit! The tech Bernadette was quite knowledgeable and shared her knowledge during the visit.

I FINALLY FOUND IT FOLKS!!!…read more I've been going to Refresh Nail Spa since winter 2023, after searching for salons that offer drill-free manicures and focus on natural nail care like IBX treatments. I ended up finding Bernadette, an independent nail tech who works there--and she's been an absolute gem. While she does use a drill (contrary to what I originally searched for), she's incredibly skilled, gentle, and precise--so much so that it never damages my nails. Her technique is both efficient and mindful, striking the perfect balance between machine and hand filing. Initially, I was getting regular gel manicures, but Bernadette truly cares about nail health, and she suggested switching to builder gel (BIAB). It was a game-changer. Builder gel doesn't require soaking off and allows for continuous fills--meaning you can build on top of your last set without compromising nail integrity. Since switching, my nails have grown so long, strong, and healthy, and a single BIAB manicure can last me up to 6 weeks! Beyond nails, Bernadette is a wonderful person--easy to talk to, knowledgeable, and deeply caring. She also specializes in pedicures for clients with diabetes or other health conditions, which speaks volumes about her expertise and sensitivity to clients' unique needs. If you're looking for a thoughtful, health-conscious nail experience, I highly recommend Refresh Nail Spa and Bernadette in particular. My monthly visits have become something I genuinely look forward to.